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SpiceJet Complaints & Reviews

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Updated: Feb 2, 2025

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So far, so good. SpiceJet is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope SpiceJet will keep up the work and continue to help more customers with their concerns even better 🤝

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Baggage Damage - Flight No. SG-54 - PNR:Q987QV

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SpiceJet reviews & complaints page 36

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PNR Number- HH955U, Passenger name- Damini Choudhary .My flight was booked on 18thJun and today it has been 2nd july and daily i m getting a mail for ticket being revised. This is so annoying as i need to reach bangalore by 5thJuly but still i received a mail again on morning that flight has been revised from 3rdJuly to 4thJuly. If you cannot afford to depart a flight why are you even booking the tickets and wasting the money as well as time...

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Spicejet Airlines is getting bad day by day. I booked a flight from jammu to bangalore and layover with 6hrs at delhi airport but till now its been more than 2 weeks that they are daily revising my ticket, somedays layover is revised for 22hrs in delhi and other days layover for 20hrs in gwalior. Why would a customer go to gwalior if he/she has booked it for jammu-delhi-bengaluru. Daily it is happening and has become so irritating . Now it...

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Address: Surat

I have booked my tickets on 13 January 2021 for STV to GKP on 8th of may 2021.
On 29 th April I received a message that the flight has been cancelled.
But till now I have not received my refund amount.

SpiceJet Booking PNR BGG9SX: 08 May 2021 Surat-Gorakhpur for MR. MISHRA...

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Address: Hyderabad

According to supreme court orders the refund shall be done after March 31 for the cancelled flights due to the ongoing pandemic. I'm pursuing them for the last 3 months for refund. They're promising every time I contacted them that they will refund in so and so time but they are not honouring their words. My PNR is A868VS....

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Address: 44Surya_Kiran Flat no 5 Sec 5 New Panvel

Don't worry My father will compensate the money from you....

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Address: 44Surya_Kiran Flat no 5 Sec 5 New Panvel

From next time onwards we won't travel services....

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Refund is not done from spice jet and this subject is open from March-2020

They refuse for refund. I have several communication but not able to upload.

PNR:- G8ZY2C

I have 3MB attached file but not able to upload format is is right...

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Address: SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana,

SpiceJet Flight was canceled due to covid-19 Pandemic (PNR-QBY2GZ).
For the past one year, I'm trying to get a refund from Spicejet for PNR(QBY2GZ)
We gave all the necessary documents for a refund but there is no proper response from them to date.
I have attached the mail conversation with the customer service. Please help me on getting the refund amount of 11, 012 Rs....

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We had booked the flight ticket of SpiceJet from Mumbai to Jaipur on Saturday, 26th June 2021. First of all, they preponed my early morning flight. After reaching the airport as we were not able to see our flight number on the board, we enquired at the counter, to our surprise they tell us it is merged with GoAir. There was no prior intimation of this to us.
We had bought front seats in SpiceJet paying them extra money, but we were...

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My PNR No. CHQQRE Ticket From Dehradun to Mumbai[protected]. Name is Pradip Patel. Many Time Mail with My Bank Detail send to your Customer care dept. But as on today No any Refund received or no any reply.
My Refund Amount is 4, 588/-.

10 to 15 E Mail send but no any refund received .
I am 76 Year Old.

Pradip Patel...

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Address: raj vihar colony phase 2 pilikothi bari mukhnai haldwani

I made my booking from delhi to banglore . earlier there were no requiremnet of negative covid 19 report suddenly spice jet says that you have to carry the negative report on the eleventh hour . how will the passenger will arrange the report as it takes 2 days to get a report . i cancelled my ticket and got the refund which was less than half the amount of a ticket .kindly refund appropriate amount to avoid further complaints
pnr --BBNR3G...

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Dear Team,
I am frequent flyer of spice Jet and today while flying to Hyderabad to patna I was carrying one lauggage bag and one hand bag both are 7.5 kg each but they don't allow me to take both and charges 3500 rs for hand baggage, I have all the receipt and bills and now if my money not refunded I will go to consumer court it's a fraud and one intern was their who had told only 1 bag allowed .
I want this to address at earliest.br...

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I booked a flight in March 2020 that got cancelled. They told me they would refund my amount by March 2021. but they are still not refunding it yet stating some illogical reasons....

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This is regarding PNR YE67PG. I have paid INR 2681 twice for selecting the seats during web check in, one using PAYTM and another one using Citi credit card. Paytm transaction was successful but due to some technical issue it did fail from Spicejet end. Please help on this.
Wallet Trn ID - [protected]
Order ID[protected]...

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Address: Ahmedabad

I have receive refund from spice jet for DXB/AHD DCTH4Q since March 2020, till date no action....

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Address: 113, moh. Pura, Pilkhuwa (District- Hapur) U.P. , India

My flight is on 24th June 2021 which is at 10:35am departure from delhi to srinagar. I was booked in February. Yesterday I got a message from airline that they delay my flight timing which is at 11:25 am. I called customer care and said for rescheduling my flight timing on the same day, same passenger, which is at 6:45 am. Thay said that is not our policy we could not changed the timing because of our policy. Our policy is only for if the...

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I have been contacting for my refund since January. Only response I have been getting is "we are under process of your refund", nothing else. I have sent almost 30 emails to their customer relationship and they keep making excuses . It's not only about money. It's about honour and dignity. Why do we have to beg them for our own money. 😡

PNR : NEVIGN...

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My flight was cancelled last year in the month of april due to nationwide lockdown . I have not received the refund till now . The airline is saying that i can book the it other time. However i am not planning to travel for another 1 year . Below are my details.

PNR - H8ZPUF

Please look into it ASAP.

Regards,
Nisha...

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Confirmation Number (PNR)
GIRY8B/SG, 11164732/SG

Booked the flight for 14th June, they have changed the connecting flight to next day on 15th June,
Then again flight changed to 15th June and changed the destination of connecting flight from Delhi to Gwalior.

Where the person will go? 21hr layover from the new city altogether???

now when I tried to check it's showing the connecting...

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Address: Business bay,Dubai

I was the first ticket I booked on 02-Sep-2021 (PNR-FBQ2KW) that time Flight canceled after I booked the other airlines.
this amount is not refundable so add a credit shell.
Again, book the ticket Dubai to Madurai on 1-Dec-2021 at that time also your side flight is canceled.
Now I book the ticket on 18-Jun-2021 Also canceled your side you provide the ticket of 06-July-2021 or 02-July-2021 but I need to travel this month....

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