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SpiceJet Complaints & Reviews

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Updated: Feb 2, 2025
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SpiceJet reviews & complaints page 38

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D
Debu98
May 11, 2021
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Got a fake job call letter

Address: 56 golaghata, Maa Tara Apartment,2nd floor

Yesterday I received a call regarding job from Spicejet airlines and they convinced to pay Rs 3500 for registration(which was refundable). Today after they scheduled the interview they were asking me to pay Rs 16500 for document verification and I refused and said that I want to cancel it and I want my refund after that now they are not answering my calls and mails. Please help me get my refund back....
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O
or_ganz
May 7, 2021
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Refund of unutilized Credit Shell full amount

Address: No.2A, Type III, 2nd Floor, MS Block, CLRI Staff Quarters, Adyar, Chennai-20.

PNR #: HCFGRG
Yatra reference no.[protected]
Transacted Amount: Rs. 60, 119/-
Onward journey: 10-May-2020
Return Journey:. 16-May-2020
I am Ganesh Ramakrishnan, have requested for refund o[censored]nutilized Credit Shell full amount, multiple times with SpiceJet and Yatra.com, yet no response. Requesting you to process the refund of my full amount ASAP. Thanks in advance. Ganesh R....
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A
arulsudesan
May 7, 2021
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Refund not done yet

Dear sir,
My PNR number is I6EVTY
The ticket was cancelled on 30/03/2021
But the refund amount still not received from spicejet.I have written mail many times to spicejet.But no response from their side.
Please do the needful
Mobile number is [protected]
My name is ARUL SUDESAN

The message I attached here for your reference It was received from spice jet on 30thMarch, 2021
Dear...
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C
chooruveetil
May 6, 2021
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Non refund of promised ticket fare PNR OE7PKQ

DEAR SIR,
Very sorry to complain about this matter.
The refund was delayed for more than a year.What is the fun in telling
that it will be settled at the earliest ?
You promised me it will be credited back to my account within TEN
days.Finding non crediting now i think that your intention is only to
hold on to my money unauthorized and hence make trouble to me.
My request is that it should...
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Hi Team,

This is with refrence to PNR LEE3GQ.
We booked flight from IXB to PNQ, but original flight from DEL to PNQ SG 8938 on 20 Apr got cancelled. And we were offered a flight on next day SG8185. This change was inconvenient for us and we asked for flight cancellation and full refund. Below is the acknowledgement provided to us at Delhi Airport. After 15 days of cancellation request yet no refund receive. Request...
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Hi Team,

This is with refrence to PNR LEE3GQ.
We booked flight from IXB to PNQ, but original flight from DEL to PNQ SG 8938 on 20 Apr got cancelled. And we were offered a flight on next day SG8185. This change was inconvenient for us and we asked for flight cancellation and full refund. Below is the acknowledgement provided to us at Airport.
After 15 days of flight cancellation yet we did not receive refund....
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A
Aman05082101
May 5, 2021
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Cancellation of flight and raising the fee next day

Address: D-361, d-block

They cancelled the flight...it was an emergency for me to reach the destination as my father is sick...even their PAYTM Gateway charged me with the convience fee... what type convenience is this... I will complain about this matter...
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H
Harshad Devaliya
May 3, 2021
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Refund for Covid Test

Address: Mumbai

I had flight booking for 28th March (PNR: JJELKB) from Mumbai to Leh and I had opted for Covid Test service which was scheduled on Thursday 25th March for me and my family.

But due to sad demise of my family member same morning, I had to cancel my trip and Covid Test service for which Rs. 897 (Rs 299 per person) was already paid.

Test Appointment reference numbers are as follows,

1. Harshad Devaliya...
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ReF : # PNR S5QT5L DEL – GOA for travel on 21 May 2020 : # PNR TE5QND GOA- DEL for travel on 25 May 2020 : # PNR MCGU7T GOA- DEL for travel on 12 May 2020 : # PNR F5RESL DEL – GOA for travel on 08 May 2020 I did above 4 bookings for travel to Goa & back DIRECTLY ON SPICEJET WEB SITE & paid thru my Credit Card. However due to CORONA restrictions these flights did not operate. The money is yet to be refunded from the Credit Shells for these...
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M
MR. Aspirer
Apr 30, 2021
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No Refund of amount on cancelled tickets from Spicejet

Address: SpiceJet Ltd., 319, Udyog Vihar, Phase-IV, Gurgaon- 122016 Haryana, India

I have booked spicejet flight on March 21, 2021 for the return flight from Mumbai to Patna dated on 21 April and 30th april, 2021, respectively.
I have booked two more flight on March 28, 2021 . First was from Hyderabad to Patna. Second was from Patna to Mumbai. I have to cencelled

Due to covid i cancelled all the flights on 17th April, 2021. As per DGCI guidelines, i should get full refund for cancelled tickets. I...
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Spice Jet did mishandling my baggage from dubai to india. when I come to on indian airport i have found that my 1 bag is missing when i told to spicejet that my 1 bag is missing they give me a form to fill and assure me that i will receive my baggage in 3 days. i fill that form and went from airport towards my city. after 5 days i got a phone call that spice jet will return my baggage but when i went to receive my bag it was totally damaged...
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N
nagaraj vaidyanathan
Apr 27, 2021
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Inordinate delay in getting refund

Address: B 1901 Marina Enclave , Jankalyan Nagar Malad West Mumbai 400095

This refers to PNR LDER4Q.
Against above PNR spice jet confimed on 14th April that the refund is due and that they will disburse refund on my Bank Account.
Certain documents as far as name, account details were given as requeted by Spice Jet.
I regularly contact the customer care and they say that I will get the payment in 2 days. This is happening again and again.
The amount involved is small and I fail to understand...
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Sir/Madam

I have booked my ticket on 2nd April 2021 during the offer from 27th March to 4th April 2021 as there was no change fee to reschedule flight one time as per news in times of India & other website and also msg on SpiceJet Website which is now not showing as new msg is showing but today when I had conversation with customer care executive after painful waiting time since last one day to reschedule my flight he told...
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F
Farhaanbhat
Apr 23, 2021
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Refund money

Address: India
Website: Via.com

Respected Sir/Madam
I had cancelled my Air ticket of my Spice jet flight with PNR No:- U9J9MS
for dated 24 April 2021 for Srinagar to jammu.but i had not got the refund from you.As spice jet informed me that they sent refund amount to you.Please inform me the status.
Thanks
Regards
MR RAYEES AHMAD BHAT
[M]:- +91 [protected]
Email: [protected]@gmail.com...
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Address: Hyderabad

I have sent multiple emails to Spicejet [protected]@spicejet.com, [protected]@spicejet.com many times for the past 3-4 days for refund request.

For my PNR number: HCWS5T.
Travel from Tirupati - Hyderbad on 29th April 2021.

Due to Night Curfew in Hyderabad, Telangana till 1st May 2021 begins from 9PM to 5AM.

Our Spicejet flight SG - 3752. HAVING arrival time 07:45PM at night.
br...
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G
GuruGuppy
Apr 20, 2021
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Flight cancelled without any update

I have my flight on[protected] but the flights are cancelled for Jabalpur, i still have not got any update on how the refund would be, as the flight is cancelled by Aviation and not by me, neither i got any update for cancellation, should i cancel my flight to get refund or will it be automatically cancelled by airlines and refunded.

The spicejet customer care number nobody receives, it is so bad to keep the customer waiting...
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S
Shubhi95
Apr 19, 2021
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Refund for cancelled ticket- Pnr AHUV7B

Address: 321 | Udyog Vihar | Phase IV | Gurgaon - 122016

Dear Team,
I have been trying to reach customer service team for the refund of my cancelled ticket with PNR no- AHUV7B. Its been more than a month and i have not received any penny in my account till date. This is really a harrasment that i have been facing from a very long time. Every now and then i have been asked that it will be refund in 10days and again in 10days but this is not acceptable. No one is helping me out to understand...
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S
sirfmanish
Apr 15, 2021
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Refund because of frequent rescheduling of flight.

For SG 116, PNR-U7IQHY, For 20.04.21 (2.25 hrs journey).
The above flight is two times rescheduled as per below detail.
1. Msg rec'd On 11.04.21-to SG 949 & SG 744, From DBR to Bangalore and than to Kolkata. Timings:-15:50-23:45 hrs on 20.04.21.
2.Msg rec'd on 15.04.21 for another rescheduling. SG 586 from Bangalore to Hyderabad on 21.04.21 from 22:45-23:45 hrs.

Sir, such a rescheduling is not acceptable....
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Address: Coimbatore

To SpiceJet team,
Why you again n again changed my schedule flight
Already discussed with you and changed schedule as comfortable time,
so why you again change same time flight 7 o'clock how is possible. it is the very serious matter. I come from Kerala to Chennai 7 o'clock so I how is attend my flight why you changed please explain...

Pnr no Q87R8F

Thanks
Rahul Kumar Mandal...
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A
Aakanksha Mahnot
Apr 13, 2021
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Refund not processed

I have booked spicejet flight from jaipur to ahmedabad on 5th March and the flight was cancelled on 15th March 2021. Mails has been sent but there is no revert from them and the refund has not been processed yet.
PNR: FI2KGE...
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