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SpiceJet Complaints & Reviews

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Updated: Jan 8, 2025
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SpiceJet reviews & complaints page 39

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S
sayli7
Apr 12, 2021
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Flight Amount Refund

Website: www.spicejet.com

I booked my flight from Kolkata to Mumbai last year in March 2020. Due to corona pandemic and high risk I was not able to travel through this flight. Due to this my flight amount was saved in Credit shell. When I contacted Spicejet customer care they told me that with that credit shell amount you can travel through another flight untill 31st March 2021. And they told that according to government guidelines if that amount is not used it will...
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A
Angelic Shweta
Apr 12, 2021
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Luggage stolen

Passenger name- ajit nair.
While travelling from mumbai to dubai, was told to remove power bank from one baggage from mumbai airport and the passenger did so.
After reaching dubai, he has not recieved his baggage yet. We have called customer executives so many times but they are so irresponsible. I am afraid we have lost our baggage. Its so pathetic. Never fly through spicejet....
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9
9433689169
Apr 9, 2021
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Spicejet contact number //9433689169

Address: Mumbai mahrastra

Spicejet contact number //[protected]//. Spicejet contact number //[protected]. Spicejet contact number //[protected]. Spicejet contact number //[protected]. Spicejet contact number //[protected]...
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F
Fateeha
from Sathupalli, Telangana
Apr 8, 2021
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Not refunding money from credit shell

I have booked ticket with spicejet frkm patna to hyderabad and the flight was cancelled due to lockdown.They put my money in credit shell with validity march 2021.Now as per the government order they have to refund the credit shell amoumt but I have written so many mails they are not replying.Also the customer care executive is sayi g they will not refund money and have extended the validity to next year.Also tney are deducting vonvenience...
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Address: Becharaji, Gujarat

Dear Sir/Madam,
I booked my flight Hyderabad to Ahmedabad, PNR no. Q8M3PF, Amt 3, 215.00/- on dated 23.03.2020 and my return ticket is Ahmedabad to Hyderabad, PNR no.S4QDQR, Amt 2674.00/- on dated 25.03.2020 but till date not refunded as per Govt. norms.
It's requesting you please refund my Amt (3215/- and 2674/-) as urgent basis.
Thank you.

This is for your kind information and records.
br...
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Address: SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India. Phone :+91 (0)124 4983410 +91 (0)124 7101600

On my return flight SG 493 from Pune to Bangalore on March 25, 2021, most of the middle seats were occupied and despite passengers on either side - no PPE was provided to the middle seat passenger. My wife and I being doctors and three other doctors on flight pointed this out to the cabin crew and also pointed out that apart from us noone was wearing the visor. The crew stated that PPE and visor are optional. Furthermore, we were delayed...
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N
ninja77
Mar 30, 2021
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Cash from check-in luggage stolen

I travelled through spicejet airlines on 28th of march 2021 from Hyderabad to Nasik.
I had 2 bags with me out of which one had Rupees 12, 000 cash in it.
A day after my journey (29 march), I realized that the cash was missing. I looked for it everywhere. After a couple of hours the only possible explanation for this is robbery. If in case it was taken out due some rules or security guidelines, it would have been informed to...
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P
perumal kumar
Mar 29, 2021
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Non-refund of flight ticket by Spicejet

Despite repeated requests for reimbursement of the flight ticket fare (PNR THTR9U/SG; Flight No. SG288 on 29 November 2020), there hasn't been any progress. The said flight was cancelled by Spicejet itself with an assurance that the tickets would be reimbursed within 7 working days, but it hasn't kept the promise yet....
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R
Rachna005
Mar 28, 2021
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My luggage not received

Address: B6, 001 Ebony green crescent parc shahpur bhameta nh 24 ghaziabad

Dear MS MISHRA (PNR: AEKYFN): Your baggage for SpiceJet flight SG 732 to Delhi has been successfully checked in. Baggage tag numbers are – [protected]...this is the message I received yesterday at 2.30 on but after reaching Delhi.i didn't received my luggage..and they told that I should filled one form to authority and my luggage will come by next flight i.e. 11.45 pm Goa to Delhi and I will get information from spicejet but I was waiting...
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S
Sourin Lodh
Mar 26, 2021
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Issue with my refund

Hi Team,

Spicejet last year cancelled by booking due to covid lockdown and blocked my money in the form of credit shell. Its been an year and they dont have flights available and whenever there is any available flight they cancel the same couple of weeks back. Its almost been an year and my money is still stuck. I have requested them to initiate my refund but they refused. Kindly assist as this is a matter o[censored]rgency....
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A
ayan.rghosh
Mar 26, 2021
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Refund not received

I had my Flight booked from Dubai to Mumbai for 29th March (PNR MECQRD). I had to cancel it for some personal reasons, I was promised to refund AED 550 (INR 10862) after deducting the cancellation charges of AED 336 (INR 6636). I have been following up with the company through email and calls since long. Firstly it takes approximately half an hour to reach a customer service representative and the response we get from them is the lamest of...
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S
Susmita kallam
Mar 25, 2021
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Refund on cancelled services

Respected sir,
I booked flight tickets from Hyderabad to vàranadhi and vàranadhi to Hyderabad.
Services were cancelled by specejet itself. Both the tickets were cancelled. Till now refund not received yet.
For live chat also no one not available.
Please provide the refund details on below cancelled tickets
(PNR: P9FCUS): SpiceJet flight SG 703 from Varanasi-Mumbai-Hyderabad dated April 13, 2021.br...
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S
Susmita kallam
Mar 25, 2021
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Refund on cancelled services

Respected sir,
I booked flight tickets from Hyderabad to vàranadhi and vàranadhi to Hyderabad.
Services were cancelled by specejet itself. Both the tickets were cancelled. Till now refund not received yet.
For live chat also no one not available.
Please provide the refund details on below cancelled tickets
(PNR: P9FCUS): SpiceJet flight SG 703 from Varanasi-Mumbai-Hyderabad dated April 13, 2021.br...
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J
jhaarun.aj
Mar 25, 2021
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Regarding loss of Mobile onboard SG- 157

Dear Sir/Madam,

We were travelling onboard SG 157 on 25/03/2021 from Mumbai to Darbhanga. The details of the passengers are as follows:

Mrs Subita Jha; PNR: SGTE4X
Mr Manikant Jha; PNR: SGTE4X

We have lost a nokia mobile phone as it slipped out of hand and went under the seats while landing. However, we could not find it after searching for it after landing. kindly inform me on the following...
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M
maninde20131250
Mar 25, 2021
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Damage baggage issue

We have travelled in flight no. SG 785 from Delhi - Goa dated 17th March. Refer the complaint no. 51713 raised by us manually at the airport.

In this flight our 4 bags have been mishandled and damaged completely refer the pics attached.

1.Refer the attachment no. 1 & 2 Aristocrat stroller bag which I've just purchased for this trip has been manhandled to that extent and broken in bit & pieces . If you see the...
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A
aj7tundla
Mar 23, 2021
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Refund of credit shell

Address: D D nagar Gwalior MP

Refund of full credit shell amount for PNR NO. FEL3WA needs to be transferred in my bank account with interest as per supreme court guidelines. Spice jet blocked my hardearned money in the form of credit shell which is illegal....
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K
kkt2091
Mar 23, 2021
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Not Entry Gate

Address: West Singhbhum, Jharkhand-833104

Today I timely reached before 15 Minutes Delhi Terminal 3, Gate No. 42C, PNR - H6BLNL, Delhi to Ranchi Flight,
But the officer there did not allow me to enter, I requested a lot...
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Shri Bhagwan lahoti
Mar 23, 2021
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Issue regarding luggage and harassment with me.

Address: Haldibari

I shri bhagwan lahoti 61yrs old, a senior citizen of India.I was traveling from Bengaluru to Bagdogra on 21st of March on flight number SG327. I had some extra weight with me so I pre booked 5kg extra weight with 2 baggage and paid 2000 rupees in advance. It was clearly mentioned in my boarding pass that I am allowed to carry 2 baggage of 20kg combined but they did not let me carry my baggage and they started to argue with me. All of there...
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Shri Bhagwan lahoti
Mar 23, 2021
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Issue regarding luggage and harassment with me.

Address: Haldibari

I shri bhagwan lahoti 61yrs old, a senior citizen of India.I was traveling from Bengaluru to Bagdogra on 21st of March on flight number SG327. I had some extra weight with me so I pre booked 5kg extra weight with 2 baggage and paid 2000 rupees in advance. It was clearly mentioned in my boarding pass that I am allowed to carry 2 baggage of 20kg combined but they did not let me carry my baggage and they started to argue with me. All of there...
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dr.navdeep singh
Mar 22, 2021
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Refund of debited amount

Address: Jalandhar

I am a spice club member and I did a booking with Reference no. 63233004 for PNR FDDF2Q but it was not successfully done but amount was debited from my account. Now on addressing the refund status of debited amount no one is addressing this issue....
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