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SpiceJet Complaints & Reviews

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Updated: Jan 8, 2025
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Inconvenience due to large delay in departure time and request for refund
Flight cancelled and intimation one day before
Non issuance of refund for modification of flight which was charged but not modified.

SpiceJet reviews & complaints page 40

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D
dr.navdeep singh
Mar 22, 2021
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Non payment of a Refund

Address: Jalandhar

I am a spice club member. I have made a payment of a booking but it was not successfully done, but amount was debited from my account.
Now on asking for refund and repeated emails no one is addressing the issue....
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M
MOHAN K K
from Karaikal, Puducherry
Mar 17, 2021
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Job

Address: He said chennai but in true call showing west bengal
Website: India air service

Dear sir
Plz confarm me i m getting call from indian air service mr deepak [protected] and he is take interview from call and online exam and he is send me oppantimnet latter also and i m paid security deposit also1500...now he is telling for medical certificat i need to pay 4500 plz cheak and tell me can i pay or not...
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S
Sujeshvr
Mar 16, 2021
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Pnr no. J7z4qi

Address: New Delhi
Website: www.spicejet.com

Dear Sirs,

Please be informed that the above PNR no. dated 21.05.2020 to Dubai to Kochi - Dubai sector got cancelled and despite of several requests I haven't got my money refund.

As you're not operating the direct flight to Dubai to Kochi sector I want my money refund or else I'll move legally and file a police complaint in Dubai. So you're kindly requested to arrange my refund to my credit card on urgent...
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S
Shahjad Akbar Hussain
Mar 15, 2021
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Insufficient information and misbehave

Address: AL FUJAIRAH

Dear Sir,

I want to request for the refund of my ticket PNR G7P7TV/SG, Booking ref. 92564221. Kindly process my refund and also raise a complaint against your staff at Patna Airport because of them I was not able to travel on the above given PNR. My flight was missed because of insufficient information provided by your staff at the airport.

Please proceed with the refund and resolve the issue as soon as possible....
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G
Global nutri
Mar 15, 2021
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Cheating of Laptop bag charges

I am NRI traveling from Kandla to Mumbai first time in spicejet
I travel around world CEO and Founder of lot of companies
They made me to pay for Laptop bag
The incharge of Airlines at Airport was very Rude and not supportive
Her Name Shaniya Patel ID No 132235
I am recommending every NRI not to travel SPICEJET...
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S
Souravgorai
Mar 14, 2021
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Damage of baggage due to negligence and mishandling

This is regarding my flight from Kolkata to Bengaluru on 14th March 2021. On receiving my baggage at Bengaluru airport, I found that the baggage was in damaged condition probably due to the negligence and mishandling by the airline stuff.
I have attached the photos of the same....
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T
Tanpia
Mar 7, 2021
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No providing PPE in flight SG 154

I never seen like this practice in other airlines. Very shame of you. Being a international flight you are not following the safety rules and regulations in this pandemic period. I am very disappointed about it. Even domestic flight is provided Proper PPE kit, then why not you?

+971- [protected]...
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C
captswahab
Mar 5, 2021
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Rude behavior of Patna ground staff on 4th March for SG756

Address: PATNA AIRPORT

My wife along with my two kids age 15 and 11 were travelling to Pune via SG756 on 4th March 2021 PNR: GIBZQE.
The ground staff harassed them for excess baggage for being over weight by 6 Kg which is totally understandable. After which she emptied out and the excess weight and and reduced it to below 44 Kg (allowed 45 Kg for 3 passengers). Then they measured the weight of the hand bags which was just over within a Kg (In total 3 hand...
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R
Rakesh pradhan odfc
from Guwahati, Assam
Mar 1, 2021
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200 deducted from my debit card, and almost missed my flight

Yesterday date 28.02.2021 Goa airport and I had flight no of SG818. I had paid for my extra luggage of 10 with the ticket but the man working in spicejet counter no 4-5 was trying to charge me extra by saying it's a company rule i[censored] have two bags u have to pay extra and he swip my card and the machine was not working, he made me run to atm for cash, as I realize he has trying to earn extra money from me, by doing so I almost missed the flight,...
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B
Binaya Prusti
from Noida, Uttar Pradesh
Feb 27, 2021
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Harassment and refund issues

Address: Co Naveen Singh Prakrit heights Tower No 3 2nd floor Qtr No.03 Near ITBP gate no 3 Gms road, Dehradun

PNRNo MHQZYH from Delhi to Dehradun
And PNRNo QJ792B from Jharsuguda to Dehradun

Because of airlines change the flight route and date we have cancelled tickets.Now airlines is not refunding the amount. spicejet is not providing any accomodation facility but traveling date are different. custom will fly as per airlines convenience...
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3
39_preksha
from Jaipur, Rajasthan
Feb 26, 2021
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Disrespectful and RUDE employee-AYUSH PANDEY (customer service ) Udaipur airport.

I'm Mrs. Indra Kothari, I was travelling from Udaipur to Jaipur 9:20 flight on 25th Feb 2021. This is regarding your employee at Udaipur airport- AYUSH PANDEY (Customer service). This person troubled me a lot at time of check-in. I had 2 bags of 5 kg in total and one hand carry. He asked me to combine both bags and put all stuff in one single bag. I did the same and the chain of the bag broke and then he told me to throw the empty bag in...
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J
jagada123
Feb 24, 2021
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Refund issue

Address: Durgapur

PNR no: C96SJP
Due to schedule change i faced lots of problem.Now i am facing monetary problem due to credit shell .It is the second time my booking has been cancelled.Now no passenger is ready to travel and they are demanding cash.But SPICEJET is giving credit shell for their benefit.
I demand full cash refund as soon as possible.
With thanks.
Jagannath Roy
mob:[protected]...
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S
Sairam Domathoti
Feb 24, 2021
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Spicejet staff did not allowed to board the flight.

Spicejet staff did not allowed to board the flight.
3 passengers (2 adult ladies and 1 kid). they were in time (1hour before the departure time) and staff did not allowed them to onboard and they have to left back.
Spicejet is not returning the amount and instead, they were complaining that passengers were late so they cannot return the amount....
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P
Pankaj Sonak
Feb 22, 2021
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Rude and abusive behaviour

Today, I.e 22nd of Feb 2021, I Pankaj Sonak and Ghanshyam Jawale were not allowed to board SpiceJet flight to Jabalpur from Mumbai - Sg2842 by their staff Mr. Abdul, who rudely and abusively obstructed us from doing so, inspite of 5 mins remaining for the gate closure .
There was also problem of SpiceJet QR code on the mobile boarding pass, which created immense inconvenience to us . For which we were issued paper boarding passes...
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K
kuldeep rathee
Feb 22, 2021
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Refund not received

Address: 10 sect.rr

Maine srinagar to delhi 28 may 2020 ko SXR 16:45 TO DEL 18:20 ko book thi.
jiska pnr no.BDT44N hai.jo ki 4 pessanger the
meri complain y hai ki corona time ke chlte meri flight spice jet ki tref se cancel ki gyi thi.to muje abhi tak mera ticket refund nahi mila h.to kya me jan skhta hu ki muje mera refund abhi tak kyu nahi mila....
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K
Kinshah1911
Feb 21, 2021
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Damaged and broken luggage

Address: SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India.
Website: www.spicejet.com

Hello
I had been travelling from Dubai to India on 21.02.2021 in the flight SG176 my PNR is Z5JVGB. My bag has been broken due the mishandling of the SpiceJet team at the airport. Request you to please help me for the refund of my bag whose cost was ₹9000....
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A
Aman31193@#
Feb 19, 2021
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Late for 5 hour rajkot to Delhi flight on 16th Feb and late of Delhi to Rajkot flight 10 hours

Late for 5 hour rajkot to Delhi flight on 16th Feb and late of Delhi to Rajkot flight 10 hours .

I book my ticket on 16 th feb to attend my friend marriage but due to late for 5 hour flight I miss my friend marriage and when I am returning back from Delhi to Rajkot flight got delayed by 10 hour .
Reason for delay was given that flight got delayed due to bad weather but if that was problem how others flights are take...
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S
sahil mulla sam
from Noida, Uttar Pradesh
Feb 18, 2021
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Mis behaving with passenger

Address: mumbai airport
Website: airlines staff report

Dear Sir/Mam

Very bad experience i got in mumbai airport with spice jet staffs by Mr.Ralston pereira don't even know him how to talk with passengers. My 7 year old son know him how to talk with elder people with respect.

thank you
saquib mulla...
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S
sahil mulla sam
from Noida, Uttar Pradesh
Feb 18, 2021
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Avoiding the solve passenger problem

Address: Bangalore

Dear Sir/Mam

Please to inform you that Mr Ralston pereira was talking with rash and loudly with passenger. I was requesting him that i have to go outside, But he doesn't know how to solve customers issue. Before listening just shouting at me and saying that not possible.

Thanks And Regards,
Saquib...
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P
pavaneshk
Feb 15, 2021
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Unknown booking

I had an unknown ticket booking message . i just wanted to confirm that the given number is not my belonging if any issue happens its not on me and the details is incorrect . so please check once again...
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