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Updated: Jan 25, 2025
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Swiggy reviews & complaints page 255

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L
little agrawal
from Delhi, Delhi
Apr 29, 2017
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Delivered not what I ordered and substandard food

Address: Gurgaon, Haryana, 110078

I had ordered yesterday on swiggy paneer spring roll and singapori chowmein but they delivered normal spring rolls and chowmein and when I asked for compensation they right away rejected. They are behaving like dictator doing whatever they think is right and not even have the manners to resolve a dispute.
Swiggy order ID [protected]

Madhur aggarwal
[protected]
[protected]@gmail.com...
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H
harpreet gujral
from Jaipur, Rajasthan
Apr 29, 2017
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Order id -1088061021

Address: New Delhi, Delhi, 110015

Orderd food delivery guys says"tuchhe order ke liye kyo bulaya" shocked with his rudeness. Even its 200 its my hard earned money delivery guy name: amit singh chauhan.
On contacting swiggy on its facebook and twitter handle they said to order it again instead they shpould deliver the same order fresh n warm
Order id -[protected]
And his phone no. Is[protected]...
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L
LakshmanJain
from Bengaluru, Karnataka
Apr 11, 2017
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Food

Address: 560027
Website: swiggy.com

I had placed an order with swiggy today in the afternoon for my Lunch . The order went through and i was waiting to receive it. After about an hour and a half later i was told that you guys can not fulfill the order. This isn't the kind of service that i expected and i'm deeply disappointed with the staff. Firstly before confirming an order you should make sure that you can deliver it Secondly taking one and a half hour before you tell the...
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P
pratap kosana
from Chennai, Tamil Nadu
Apr 7, 2017
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Cheated and Irresponsible reply from Swiggy

Address: 600041
Website: swiggy.com

Incident Happened on 05/04/2017. Usually they Wont deliver in Time, always 20 - 30 mins delay (This is acceptable in metro city).After successful 1 year with Swiggy, yesterday was the farewell and decided to not to go with Swiggy again. Strongly not recommended to Friends, Family Members and Colleagues. Here my Story,
Ordered Food at 8 PM and 8.20 Got confirmation from Restaurant that they confirmed the order. After successful another...
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U
Umakant1988
from Delhi, Delhi
Apr 2, 2017
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Cancelled order without informing

Address: 110074
Website: www.swiggy.com

I have ordered food at 10.06 pm on 1st april 2017 and when called delivery executive at 11:30 pm, he told your is cancelled.
Nothing was updated from swiggy and even when i called customer care they told me to deliver food and they call me back.
As exepected nobody called back and when again i called them 12:15 am they told me that your order has been cancelled.
This should come under punishable offence.
Order...
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V
Vin18
from Mumbai, Maharashtra
Mar 24, 2017
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Money debited but no order

Address: Chennai, Tamil Nadu, 600024
Website: Swiggy

Money debited from my account today but received a message saying there is a problem with payment. how can that be possible when i have recd a msg from HDFC saying amount is debited.
worst part is there is no way to contact them except by mail which is not replied to. The contact number given disconnects automatically saying there is no order. really pathetic service....
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R
rajagb4u
from Bengaluru, Karnataka
Mar 11, 2017
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Forced to cancel the order after hours of order and still refund not done

Address: Bangalore, Karnataka, 560048
Website: www.swiggy.com

One of the worst online food ordering app in the recent times.
To start on my complaint, i just want to highlight that, i made a this order specially for my kid who was hungry.

I ordered a home delivery using their website and below are the order details:
Your orders
A2b veg (Order #: [protected])
Mar 9, 2017 8:06 pm
Item name quantity total
Plain dosa 1 75
Green peas masala 1...
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D
Drolia
from Bengaluru, Karnataka
Mar 7, 2017
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Ordered veg - Got non veg

Address: 560046
Website: www.swiggy.com

Hi,

I am a frequent customer of Swiggy.
Today I got one chicken pizza instead of veg (which I ordered). Such a pathetic job of Swiggy. By mistake I ate two slices thinking that it is mushroom toppings. I am pure vegetarian and I ate chicken. Now what do I do???

This is a blunder which a restaurant can do with their customer. I want this issue to be resolved soon (however it will be). Otherwise I 'll...
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M
mmahipal.reddy
Mar 3, 2017
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Money deducted for failed orders

Address: 560038
Website: www.swiggy.com

On Feb 21st I have tried multiple times to place order on swiggy app. All attempts failed.
On 2 attempts money got debited from my account even though the order has failed.
And when chatted with support agent, I have been informed that the money would be credited back in 5-7 days.
Now after 8 working days, another support agent is saying that money is deducted only once and that too he said it is refunded, which is not...
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M
Murali SG
from Bengaluru, Karnataka
Feb 23, 2017
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Unreasonable delay in delivering food

Address: Bangalore, Karnataka, 560023
Website: www.swiggy.com

Swiggy online food ordering mobile app - worst experience

One of the worst online food ordering app in the recent times.
Twice my order got delayed, my 2nd delayed order was promised in 40 minutes on 23rd feb 2017 (Ordered at 1:40pm) and when i called them to check my order status after 50 minutes from their promised time, they casually answered, it will take another 20-25 minutes, which was again not delivered. I called...
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V
Vajida Mahadi
from Pune, Maharashtra
Feb 17, 2017
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Forced to cancel order and refund still not received

Address: Mumbai City, Maharashtra, 400058
Website: Swiggy

Such a horrible 2 nd time experience with swiggy, I had ordered pizza from pizza hut for which they confirmed the order, also got a call from the restaurant saying it's ready and after 1 and half hour of waiting I got a call from swiggy guy that they cannot deliver the order since they cannot come from bkc to andheri. Why shud one confirm the order at first place. And after all this instead of giving a solution, they forcefully asked me to...
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S
Sú Hú
from Bengaluru, Karnataka
Feb 15, 2017
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Against the order n rude delivery boy experience

Address: Bangalore, Karnataka, 560027
Website: Swiggy

As per d cod frm swiggy restaurant I place two order previou night at 11 n d order got confirmation msg dat order I'll b delivered n at 12:30 I got Cal saying restaurant close n he promised me as complimentary mrin meal AR somwat I placed n order mrin n it was n emergency I left hum so d delivery boy called me n told AR u playing u dnt av NY other wrk I ll break legs dis dat n called from unknown numbers n giving waring ..I tried calling...
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S
Shivangi Prabhudesai
from Delhi, Delhi
Feb 14, 2017
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Delivery time

Address: Bangalore, Karnataka, 400103
Website: swiggy.com

This has happened the 4th time in the last 2 weeks where either the order is delayed by over an hour or the items ordered are completely unavailable. while 1 off items are permissible to being unavailable, it can't happen all the time. My current order #[protected] was placed around 4pm and after waiting for 20 mins, the app has still not assigned a delivery executive, post which i get a message saying my order is delayed by 20 mins. 10 mins...
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S
Shravya Byri
from Noida, Uttar Pradesh
Jan 15, 2017
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Refund request

Address: New Delhi, Delhi

Wrong order delivered.. Asked for replacement.. they agreed...But the product wasn't available.. Swiggy Assured for full refund.. I was reaching them very frequently but nothing was done so far. they are always asking for 24 hours time. Order no. [protected]. I do t k ow how lo g they make us wait. And the food delivered was not fresh. I think they should respond as quickly as possible for encouraging the customer to order from their site...
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A
anshul.c
from Mumbai, Maharashtra
Jan 3, 2017
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Unprofessional service and support.

Address: 560030
Website: www.swiggy.com/bangalore/restaurants

In Bangalore Karnataka

On 1st Jan 2017

A Bad Start and Pathetic New Year Experience with #Swiggy, #Pizza Hut and #Freecharge On January 1, 2017, at around 8:40pm, I have ordered a Meal for 4(Veg) for Rs.697/- inclusive of taxes+ delivery charges. Plan was to enjoy with friends and celebrate the new year eve. with good food while my friends really like pizza’s, so there was no 2nd thought on ordering food from...
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S
somnathbhadury
from Bengaluru, Karnataka
Nov 25, 2016
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Food not delivered and laid all around

Address: 560078
Website: www.swiggy.com

Sir with great regret and utter disgust i would like to pose a complaint against Swiggy in Bangalore. At 10:29 pm i placed an order with Swiggy for my dinner (order number [protected]). Each time i called to verify my order the customer care executive told that we have assigned the delivery executive. On me telling them that it does not reflect on my app they confidently snubbed telling me that the executive has been assigned. At 11:33 pm...
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G
Gulab Mohammed
from Bengaluru, Karnataka
Nov 19, 2016
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Cancelling order after 90 min

Address: Bangalore, Karnataka, 560032
Website: www.swiggy.com

As I ordered in SWIGGY from panchavati gaurav at 9:30 PM, till 10:30 PM no clue of my order which forced me to call customer care of SWIGGY, person from centre called executive and confirmed me that I will be delivered in 15Min.
At 10:55 PM again call from customer care and tell me that order has to cancel because they cannot delivery as Panchavati Gaurav is closed.
And forcing me to cancel the order. At this point of time...
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A
Anirudh Suresh
from Bangalore, Karnataka
Nov 8, 2016
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Resolved

Repeated stupidity

Address: 560070
Website: www.swiggy.com

Chung Wah (Order #: [protected]) -

I ordered a Chinese Fried Chicken and i got just a raw and bland chicken with no sauce or not even cooked like a starter ... So i called up the restaurant and they said that Swiggy is supposed to have options such as which sauce needs to put in the dish while ordering and since there is no such option the restaurant just gives out bland and raw chicken meat ...

Such a joke......
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R
rrajivagarwal
from Vijayawada, Andhra Pradesh
Nov 4, 2016
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Illegal practice and harassment by swiggy

Address: 560008
Website: www.swiggy.com

Swiggy cancelled and failed to deliver my order last minute after confirming that the package is on its way because of a supposed delivery boys strike in indiranagar on Nov 4th evening at 8 pm. The amount from cancel order was put back into my swiggy account with any intimation to me and when I asked for it to be refunded back to my Paytm account the source from where I paid, the person on swiggy ends conveniently says it will take 5-7 days....
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M
meraiya
from Pune, Maharashtra
Oct 23, 2016
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Incorrect delivery, incorrect information, harassment, no refund

Address: 411006
Website: www.swiggy.com

#SwiggySucks on 16 oct, 1pm Ordered([protected]) Chicken Biryani and Dessert but got Mutton Biryani instead. I called and asked for refund saying entire order to be returned. They said they will pick up entire order and refund full. They made me keep waiting but nobody came to pick up. at 8pm I was told they will not pick up order so i threw out entire order. I followed up for refund for next 7 days everyday but they gave me partial refund...
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