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Updated: Jan 25, 2025
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Swiggy reviews & complaints page 256

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I
Isanth Rajagopal
from Puducherry, Puducherry
Oct 22, 2016
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Order not delivered

Address: Chennai, Tamil Nadu, 600040
Website: Swiggy.co.

I placed my order for dinner at exactly 10.39 PM. After an hour after checking with customer care, they said swiggy doesn't have executive to deliver food at this point.
If so why order was accepted, and if executives not available why wasn't it not been informed in prior.

As a Diabetic patient I couldn't take my medicine and starving out the entire night.

Want swiggy to take care, if anything bad happens...
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S
Sunny Panesar
from Delhi, Delhi
Jul 24, 2016
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Meat found in my meal.

Address: 122001
Website: www.swiggy.com

I order food from swiggy today evening. Order copy attached. They send the food and there was meat found in my meal. I am vegetarian and never had meat. I hope you understand about religion sentiments attached with this.

They took all casually and trying to refund me the money for that meal without any formal apologies.

They don't understand about quality aspect. Earlier they delivered totally a wrong order....
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H
hemarrajan
from Bengaluru, Karnataka
Jul 19, 2016
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Unethical service by swiggy

Address: Bangalore, Karnataka, 560103
Website: www.swiggy.com

I had used swiggy to order from punjabi times and there was a price difference between the bill and the online bill. The customer service team are refusing to settle the difference. The discount was given by the restaurant and i am entitled to the same. The bill difference is rs 158. They are saying that the difference is there profit. I am amazed at this behaviour. There is no mention about such information in the website. They gave a coupon...
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C
chetanshah83
from Chennai, Tamil Nadu
Jul 16, 2016
Jul 23, 2022
This thread was updated on Jul 23, 2022
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Refund

Address: 560068
Website: www.swiggy.com

Am trying to get refund for an unsuccessful order for past one month. I had placed an order for food but the order failed and money was deducted from my paytm account. Order date was june 28. Order id [protected]. I haven't got the refund for the same even after multiple contacts with swiggy.

When i contacted paytm for the refund below is their reply
Fw: ref : 04049682 your query with paytm care (Sf)
Cs
br...
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A
Anirudh Suresh
from Bangalore, Karnataka
Jul 9, 2016
May 30, 2024
This thread was updated on May 30, 2024
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Total fraud and scam by swiggy authorities

Address: 560070
Website: www.swiggy.com

I ordered on july 4th at 10 pm for food. Details are order no: #[protected] and restaurant: nandhini deluxe... I also went to talk with the customer care around 10.30 as no executive for pick up was assigned and i was told to wait till 11.00 pm... And then i received a mail at 12 pm saying that the order is cancelled..

And the best part was that they then send me a mail the next day saying that the order was cancelled as the...
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V
VineetDevineet
from Mumbai, Maharashtra
Jul 5, 2016
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Cheating to consumers most of the time

Address: Gurgaon, Haryana, 122017
Website: www.swiggy.com

This food delivery service delivers on its own convenience and has very poor customer care service. It is designed such that in case of any inconvenience this company can totally leave the consumer empty handed without any responsibility. I have ordered 5 times and out of them only 2 were successful. They say that consumer can cancel the order if its not confirmed by restaurant, but they lie, I tried to cancel my order when it took around...
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S
shub318
from Kolkata, West Bengal
Jun 11, 2016
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Delivered non veg food to a vegetarian

Address: Kolkata, West Bengal, 700025
Website: www.swiggy.com

I am shubam agarwal residing in kolkata. I along with my friends were having fun and then decided to eat something hence ordered food from bundl technologies private limited (Swiggy) [cin: u72200ap2013ptc091938 ] from friends account. I had ordered for a veg meal as i am a pure vegetarian but was given non vegetarian. Not knowing what the filling is inside i ate it later discovering about it being non vegetarian. I instantly called back to...
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Gaurav Maheswari
from Bengaluru, Karnataka
Apr 16, 2016
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Serving non vegetarian food instead of vegetarian.

Address: 560017
Website: www.swiggy.in

Incident date - 15th arpil 2016
Order placed from swiggy.In, order no- [protected]
Restaurant - onesta, indiranagar, order number - 3002572.

I had placed an order for a couple of food including a cream roasted veggies pizza, the order delivered to me was cream roasted chicken pizza instead of the cream roasted veggie pizza.

The order detail on swiggy shows the correct dish, but the restaurant bill...
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S
sathish kumar.s
from Hyderabad, Telangana
Apr 6, 2016
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Food not delivered

Address: Hyderabad, Andhra Pradesh, 500081
Website: www.swiggy.com

Hi Swiggy,

I had placed an order with order number
#[protected] with Swiggy. But swiggy had sent a fantastic illiterate delivery boy named Rabbani to deliver my order. So I came down to pick my order, and waited for more than 15 minutes But I found nobody there. then I have called him several times, he didn't pick the call. Then I got a doubt that he might have done something with my order #[protected].

With...
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J
jaivinny
from Bengaluru, Karnataka
Jan 30, 2016
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Health spoiled / Spoiled food delivery

Address: Pune, Maharashtra, 411016
Website: www.swiggy.in

We ordered two ice creams for me and my husband
Restaurant - Shiv Kailash, Pune
Delivery : Swiggy
Date of order : 29-1-16
Order ID : [protected]
But both o[censored]s are suffering from food poisoning, stomach upset with the same. Also when we had ordered last time with swiggy, we had suffered similar situation but we neglected thinking it happens! But now its a serious and health issue. We both could not attend...
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C
complainemail
from Bengaluru, Karnataka
Nov 21, 2015
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False diwali gift delivery ad

Address: 560029
Website: WWW.SWIGGY.COM

There was an ad from swiggy stating they will deliver diwali sweet boxes. I had selected the same and paid online(on 6 nov 2015), but never ever got any confirmation . My gift too never got deliver. Their customer service is pathetic. I had been following up for my money, but they are neither returning it nor responding to emails or calls. The so called escalation team managers are 24/7 busy in some work(as per the executives). Www.Swiggy.Com bundl...
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