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Urbanic Complaints & Reviews

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Updated: Mar 22, 2024
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Urbanic reviews & complaints page 52

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M
Mona_kashyap_
Dec 26, 2020
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Didn't get my refund

Address: Gurgaon , Haryana
Website: urbanic

I had bought an coat but didn't like it so i returned the product but still didn't get my refund back now they are avoiding my mails i want my refund back...
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premlata khandeparkar
from Narnaul, Haryana
Dec 22, 2020
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Related to my refund ,

Website: Urbanic.com

This is to inform that I had ordered 2 clothing items from Urbanic for the very first time...Looking at the pictures they were looking of good fabric...But when I received my order, both the fabrics were of a very bad quality...I tried doing the return process from their app but it was not allowing to upload the pictures so I emailed on their customer care as there is no contact number given for their company for complaints...
I told...
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Cece65
from Delhi, Delhi
Dec 16, 2020
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All the clothes are cheap quality

Address: Gurgaon
Website: www.urbanic.com

Urbanic is fraud...
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T
Tan2710
Dec 16, 2020
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Partial item

I ordered two items out of which I received one. On checking the site I found that they cancelled the other item but did not refund.
Order no.[protected].
I tried contacting via Gmail, and customer support but no one turned up....
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V
Varma9876
Dec 15, 2020
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Scam

Address: 17-2E, Defence Colony, kanpur
Website: Urbanics.com

Hello, I ordered my things on 18th nov order no.:[protected] on 7th dec I got a call from the delivery guy to whom I requested a reschedule, I ordered the items on sale, later I kept asking the support care about the update, until 13th they constantly kept saying it’s on its way to me, then suddenly they say it’s been cancelled and is back to the pavement, it’s not like I’m getting it for free and reordering is more expensive...
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S
Sanya Godha
from Powai, Maharashtra
Dec 15, 2020
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Product not received

Website: Urbanic.com

I ordered 3 hoodies and a necklace 20 days ago but i still havent received any information about whether i'll get it or not. When i placed it, it said it will come on 13th or 15th December but now on the app its still saying"order confirmed" will be shipped in 3 to 5 days. This is really not acceptable, what kind of shopping brand is this. Im very disappointed....
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heattempo
from Powai, Maharashtra
Dec 13, 2020
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No contact details

No contact details to communicate I have a doubt about this website will they deliver the order...
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T
Tanz0
Dec 11, 2020
Mar 8, 2023
This thread was updated on Mar 8, 2023
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Order not delivered yet

Its been 8 days of me not receiving my order, what kind of a service is this...
My order is not even shipped yet
Its clearly been mentioned that delivery will be done in 3-5 days then how are you going to answer this...
If you confirm something then atleast stick to it, customers waiting for their order without being aware of its arrival date is the most frustrating thing during online shopping, I hope you you keep this...
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Rhea Madlani
from Powai, Maharashtra
Dec 6, 2020
Feb 2, 2023
This thread was updated on Feb 2, 2023
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Order not received since 20 days (Payment Done)

Address: Office No 602, Naurang House 21, K G Marg, New Delhi, India
Website: Urbanic

This is with regards to Order No.[protected] placed on 16th November, 2020 on Urbanic App of Rs. 4, 906. It has been 20 days since I have placed the order. The items have still not been delivered.

I have received an email today stating that 2 of the items aren't available due to high demand. I have paid the money for it at the time of placing the order and the items were in stock, so I do not understand why can't it...
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15 other people found this review helpful
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Pratheesh Pj
Dec 5, 2020
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Received a different order

Address: Tata tritvam tower 4,6D

I received something else not what I ordered so I want to return it back and get what I ordered...
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사라莎拉サラSARAH
from Powai, Maharashtra
Dec 5, 2020
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Can't track my orders

●I ordered one chain necklace and pajamas suit on 20 Nov 2020
●Made card payment
●Order confirmed and shipped from urbanic international warehouse after that i stopped receiving my order updates and can't track my order status anymore
😭💔...
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Roopali Tanuja
Dec 2, 2020
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Haven't received refund after picked up the product

Address: Delhi
Website: urbanic.com

I have returned the product to URBANIC with the order ID[protected] which has been successfully picked up on December 02, 2020 but haven't received my refund of Rs.1890 yet. Too much delay. First of all I hv received a thin quality item and they r not giving my refund, 😠 worst app, they will lost their cx with this behaviour....
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Ay Esha
from Powai, Maharashtra
Dec 2, 2020
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Refund

Address: New Delhi, Naurang House 21, K G Marg.India
Website: Urbanic

I ordered a sweatshirt worth of 495 and its been more than 10 days and I haven't received my refund yet....
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Sandeepika Manhas
Dec 2, 2020
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Return policy

I ordered two coats while I received only one and that too is of poor quality now I want to return but product is not showing in my orders list ....
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ParvathiNair
Nov 29, 2020
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The order has not yet arrived

Website: www.urbanic.com

I had placed the order on 22nd November, 2020. It has still not arrived and I am unable to track it on the site provided by them. I contacted the customer care number available on google and that was a fraud call. He told me that my order hasn't been properly paid and he asked me to "complete the process" by paying him the amount equal to last four digits of my phone number on Gpay and then only he can refund me the amount that I paid. When...
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Amyra Sahoo
Nov 19, 2020
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Haven't received my refund yet

Website: Urbanic.com

Around October 24 I had placed a order for a black ruched slip dress and in November 4th i received the product. What i received was a grey co-ord set, which was a totally wrong product of i had originally ordered. This was even my first time ordering from Urbanic and it was a huge disappointment. After that I applied for the return request and even the pick up took around 3-4 days, as the company claims that it's 7-10 days easy return, that's...
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A
Anchalsharma
Oct 21, 2020
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Delivery boy complaint

Delivery boy did not deliver my product as per the address i provided, infact did not talk to me about the parcel and cut the phone when i was asking about the same...
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Sneha Kamale
Aug 14, 2020
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No delivery yet/ no service

Address: Europe
Website: Urbanic.com

I have placed order on 24 july 2020 and haven't received my parcel yet. There is no means of contact to this company whatsoever. It's been more than 22 days, is this fraud?...
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M
Milley Batra
Jul 9, 2020
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Order not received

Address: Gurugram
Website: Urbanic.com

I haven’t received my order yet. Was placed on 23rd june 2020....
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Bijal Kinjal Shah
Feb 2, 2020
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poor quality products

Address: May square life style limited, office beanz, 5th floor, tower c , unitech cyber park, sector 39 , gurgoan, 122001
Website: www.urbanic.com

I ordered a top from urbanic.. When I received it was very thin so I returned. I paid 1124 while ordering but when I returned product I got refund of 1025 I paid courier charges for product I didn't buy or keep as quality of the product was not good.. I tried contacting their support asked them to refund delivery charges but they didn't.. Though I didn't use the product as quality of product was poor I had to pay....
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