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Via.com / Flightraja Travels Complaints & Reviews

in.via.com
3.2
Updated: Oct 9, 2023
Complaints 488
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305
Unresolved
183
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13
Refund of money
5
Ticket cancellation issues
3
Money not received from via.com

Via.com / Flightraja Travels reviews & complaints page 9

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R
rahul5494
from Chennai, Tamil Nadu
Sep 9, 2020
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Indigo travel fare refund

I had booked an IndiGo air ticket using Via, the travel date fell during the national lockdown because of COVID situation.

I have got the confirmation from Indigo that the travel fare for travel from Port Blair to Chennai with PNR CFD7QF has been refunded by IndiGo to Via in the month of July but I have not heard back anything from Via so far on the refund status.

Via Ref.# - FMNAA3ARI6N8G

Address...
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S
Sajin Abhinav
Sep 8, 2020
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refund request

Address: Transmed Dubai
Website: Via.com

Respected sir
On[protected] @ 9.07 am, i had booked airindia express flight ticket from flightraja travels. Flight confirmation number: osnykn
I didn't travel on this flight. So airindia express informed that refund amount transferred to raja travels. My account number is[protected]. So i kindly request you to refund the amount as soon as possible to my bank account....
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J
jeetu@479
Sep 8, 2020
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refund for cancellation of flight due to covid-19

Address: Via.com Banglore

I booked a domestic flight by via.com website but indigo cancelled that flight due to covid-19 restriction my agent was flight raja travel. But till date i do not receive any response to mail & call.
My booking pnr: pnf4jn
Via booking ref: fmnla3bvak1t0
Journey details: nagpur to pune
Journey date: 15 apr 20
Agent: flight raja travel (Via)
My email: [protected]@gmail.com
Contact no:[protected]...
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K
kaliyv
from Chennai, Tamil Nadu
Sep 8, 2020
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via.com not refunded for cancelled flights but the airlines refunded fully to via.com

I booked a flight ticket for round trip of chennai to bangalore and bangalore to chennai on 13/03/2020 through via.com. Flights are cancelled due to corona spread, i contacted indigo air air line customer care, they replied full refund is issued to via.com, but the via.com keeping my money without any reason and not attending any phone calls or not responding to any emails, the airline refunded full amount without any deduction please refund...
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O
Opinder91
Sep 7, 2020
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Refund cancellation refund

I booked a domestic flight by indigo website but indigo cancelled that flight, my agent was flight raja travel. But till date i do not receive my refund.
My booking ref: kjug9g
Passenger mr jang singh
Agent: flight raja travel (Via)
My email: [protected]@gmail.com
Contact no: [protected]...
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A
Apparao1175
Sep 7, 2020
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ticket booked but pnr not received

Address: Bangalore

Ticket booked but pnr recieved for whole day where flight is scheduled for next day early morning. No response on customer care, no response on chat...
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M
Megha Khanna Khanna
from Pappinisseri, Kerala
Sep 7, 2020
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No refund for cancelled flight

Address: India

Dear Sir,

I was booked a flight ticket on date 30 march 20 for travelling on 15 April. 20. This flight got cancelled and i was applied for full refund.

i am still waiting for a full refund. refer the attached ticket for detail in return my money in the same account.
Tcket PNR No A 21JQJ
Thanks & Regards,

Sunil Khanna

+91 [protected]...
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A
Ali8434
Sep 6, 2020
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about refund

Address: Via.com Registered Office / Corporate Office Address: Flight Raja Travels Private Limited, Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore-560045, Karnataka, India

My flight (2t-624) vdy to hyd cancelled on 26 july by airline.
Pnr-q48l24
Reference no. - fmnla3cqe1650
Plz refund my money as soon as possible.
Via.com customer service didn't respond by call or email....
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S
satsakshi
Sep 5, 2020
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Request to refund

Pnr-tcesqa [protected]@mobail number-[protected], goair airlins is my ammount refund but via, com is my amount not refund why?...
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D
deepakalgonda
Sep 5, 2020
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Struggling to get refund for last 5 months

Address: Via.com Bangalore

I'm struggling to get refund from 5 months. There is no customer care attending calls not responding to emails even after 127 reminder emails....
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S
Sadwini Tegnoor
Sep 4, 2020
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Refund of flight tickets

Address: VIA.COM OR EBIXCASH, Raheja Towers, MG Road, BANGALORE
Website: via.com

My experience with via.com has been horrible. I booked tickets for my father on via.com website which was a biggest mistake. Firstly my total amount of Rs. 4538/- got deducted immediately but I did not receive any email confirming the booking. I called their customer care and emailed many times but no response at all for 4 days. I somehow got in touch with Star air and because of them I spoke to Touheed Nazim from via.com. He said that if...
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A
advaiya
Sep 3, 2020
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Not received PNR for Booking ID FMNAA3D4JOJUI

I booked a ticket on Dt. 30/08/2020. But till now did not receive the PNR for the booking reference No. FMNAA3D4JOJUI. now I am in distress whether my booking amount will be returned or the booking will be done successfully. I am concerned about my planed travel now. Since last 3 days I called customer care numbers uncounted number of times, written to their mail numerous times but to no avail. Not even they are picking up the phone....
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S
Sumit Mazumdar
Sep 1, 2020
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Refund of flight ticket not received, already refunded by airlines

Website: www.sastiticket.com

I sumit mazumdar had purchased a two way indigo airlines flight ticket on 21-Jan-2020, at 07:59:49 from Ebix Travels Pvt Ltd, Delhi Agent Account : A2999(sastiticket.com) of via.com of Rs 34, 992 INR ( Thirty Four Thousand Nine Hundred and Ninety Two Only), my travel date was 25/05/2020 but due to covid 19 lockdown my ticket is cancelled by indigo airlines and they have refunded the full amount to this travel agent on 29/07/20 at 13:45 (transaction...
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S
Sindhuvijay
Aug 31, 2020
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Ticket not booked but payment credited

I was trying to book tickets from bangalore to madurai in the intervening night of 04-05 aug '20. Post entering the payment details and the otp, i received a message saying the sever is not responding and the page didn't loaded. I haven't received any sms or email regarding confirmation of ticket booking.

But today i had noticed the amount is charged in my credit card.

No reply when i sent mail and not able...
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B
Babita Neeraj Srivastava
Aug 29, 2020
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Refund of flight ticket indigo

My flight PNR HF4E7S has been cancelled by indigo airlines and Rs 573 has been credit to Flight Raja travels on 27 july 2020..kindly refund my money to my account..
Thsnks
Babita Neeraj srivastava
[protected]...
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S
Shukla Apurv
Aug 28, 2020
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Refund of my indigo flight

Address: Wow hotel indore rasoma square madhya pardesh
Website: www.via.com

I had booked my flight round trip ticket from indore to lucknow by via.com but due to pandemic my flight was cancelled but i am still waiting for my refund.
requesting you to kindly look into the matter
flight detail
PNR No- MKDB3T
Name- ApurvaShukla
cont no- [protected]...
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K
Kanhiya Mahastu
Aug 27, 2020
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My amount not refund

Address: Indigo

My ticket patna to mumbai date 22/5/2020 my pnr number cgruxc i have not refund please fast reply me...
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J
justkunal
from Ernakulam, Kerala
Aug 27, 2020
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Reschedulement request for flight

Address: Delhi

I have requested for reschedulement of booking ID FMNBA3CUZTHWD for flight from Delhi to Patna( PNR - JE49MH). Request has been processed by GOAIR however via.com has still not confirmed and processed
Please update urgently as several mails sent to customer care....
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V
vignesh9869
Aug 27, 2020
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Refund of my tickets

Address: Bangalore

Dear sir it has been 3 months since i am waiting for my refund of rs 65000/- and until now i have not got my refund or any emails regarding my refund..my flight got cancelled by the airlines but after that i tried to contact via.com no one is responding the call..request you to refund my money as i am facing financial issues during this period of covid 19....
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J
Janakdave
Aug 26, 2020
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Refund has not credited

I have not received my refund against booking pnr ojigyz.

Regards,
Janak dave
Chief of bureau,
News18 india a national hindi news channel,
Network18
Gujarat
[protected]...
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