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Via.com / Flightraja Travels Complaints & Reviews

in.via.com
3.2
Updated: Oct 9, 2023
Complaints 488
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305
Unresolved
183
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13
Refund of money
5
Ticket cancellation issues
3
Money not received from via.com

Via.com / Flightraja Travels reviews & complaints page 8

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S
Sharon Mondal
Oct 1, 2020
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Refund my ticket.

My flight ticket was refunded from indigo . But i did not get the money back from via.com.
I want the money fully refunded as fast as possible....
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geekydt696
Sep 30, 2020
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Refund not received from via.com

I got the mail from the SpiceJet team that my refund is initiated.
I am trying to connect customer care via.com for a refund of my refunded money in my bank account but they did not respond....
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V
vijayrj640
from Patna, Bihar
Sep 25, 2020
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Non return booking amount

Address: Naval armament inspectorate, P. O. Chicalim

Sir/madam
I had a booked flight (Spicejet airways) ticket from goa to kolkata booked at 18 march 2020 through flightraja travels and their pnr no bduf8n. The above flieght had been cancelled due to national lockdown. The same amount has refund in your account on 08 aug 2020. I reques you return my amount....
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N
nikhilbery
Sep 24, 2020
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refund of flight cancelled by airlines due to covid

Address: Corporate Office EBIX Travels Private Limited (formerly known as FlightRaja Travels Private Limited) RAHEJA TOWERS, # 26/27, 8th Floor,MG Road, Bangalore 560001,Karnataka India

I have been trying to reach via.com since the past month to process the refund for my lflight booked through via. I have been trying to call them every day for almost an hour but there is no response. I have been dropping them an email every day. There is no response. Where is my hard earned money?
I have already contacted indigo and they have refunded the amount on 16th august. I have not received any such communication from via....
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kanheiyalal patidar
Sep 22, 2020
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Flight cancellation for covid 19 is not rufand......

Booking refrance no. Fmnaa3aprmq7q is journey of indore to delhi on 10 may, 2020, flight is cancellation for covid 19, but tictet cancellation amount not rufand till......
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Soumen Home Chowdhury
Sep 19, 2020
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please refund — regd.

Address: Island Bekar, Junglighat, Port Blair, Andaman

Please settle cancelation of ticket (Pnr/booking reference cktevd) & refund of amount inr 26, 064.00 from via.com -from 17/08/2020 transaction id[protected] — regd....
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A
Annu pal
Sep 19, 2020
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Refund not received till date

Due to covid 19 my flight was cancel on 03. July.2020 and. I have made a ticket from via.com filght cencel by airlines and also we mail many time but not response given by your cs all my 35000 struct by various air lines

Go air - — air lines told already refund for via
Air asia — air lines told already refund for via
Air india - air lines told already refund for via
But till date i am not reciving...
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R
Rdsgh
Sep 18, 2020
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Refund is pending

Refund pending since July no response from cs...
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Pramod Sai
Sep 16, 2020
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Not received the amount

Address: A 72 FF Pandav Nagar Delhi 110092
Website: Subodh.kr@gmail.com

We cancel the flight air domestic ticket (Airline pnr - vkvi9g). But we have not receive the refund for the same so request you to please send the same asap.

Thanks & regards
Pramod kumar
[protected]...
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S
Shreya Raj Bhanot
Sep 16, 2020
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ticket in process

Hi booking no - fmnba3dbdmp5v pnr still in process. Request you to update the status immediately. Customer care no one is answering...
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Babu Puthen
Sep 15, 2020
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Refund money

Address: banglore .karnatk state
Website: care@via.com

My complaint is refund money. Sir my name is abraham varkey ex service
From indian army. I book the ticket on march 08/2020. Nagpur to guwahati avition ministery already order those are book the ticket from march /2020 to 25 march/2020. Full amount return to customers. Because there is no any flight c/o covid 19.
I sent email to indigo airlines and indigo agree with return all money. And indigo releaseon 29 th may 2020 1st due...
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D
Dhananjay1982
Sep 15, 2020
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no refund for flight cancelled due to covid-19

Address: BANGALORE, INDIA

I booked ticket through via.com, date of travel 22.04.2020 but due to covid -19, it was cancelled by the indigo stating booking amount has been saved in the form of credit shell and the same can be uitlized through the same travel agency. Bu while booking in via.com i found no credit shell option. I have made several email to via.com but no proper response has been received.

Hence, i thought better to cancel the same through...
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J
Jockmat
Sep 15, 2020
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refund not received from via.com

I booked an indigo round trip flight for 4th april 2020 on 3rd feb 2020 through via.com. Due to covid-19 lockdown, the flight got cancelled. I checked with the airline and the booking was cancelled (Cancelled on 01 apr 2020 03:49) from their end. But as the cancellation is still in progress from the agency's end (Via.com), i was unable to use the credit shell amount (Inr 9476) for my recent travel. I tried calling their customer support many...
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F
furkan raja
Sep 14, 2020
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indigo flight cancelled ticket (due to covid) refund to initiated by via.com/flightraja travels

Booked ticket from via.com for 21 may 2020 from pune to lucknow.
The ticket got canceled and the amount refunded to via.com from indigo but via.com didn't refund any amount to my via.com account or the original payment method.
Booking id: fmnaa3b8o9q41

Please refund my amount either on via.com wallet or the original payment method....
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Rakesh Nanaware
Sep 14, 2020
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Refund of bus ticket cancellation

This mail is regards to the refund of bus ticket cancellation no - 175075, we booked ticket from kanpur to jhansi from agent (Girish kesarvani) he reserved our tickets from via.com online ticket booking company... We went on boarding point before one hour early... There then officials o[censored]psrtc or bus stand officials said that the online booking bus has been cancelled then to confirm we called this no [protected]-no o[censored]psrtc they too said...
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Gautam Maru
Sep 14, 2020
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refund of indigo flight tickets

Address: EBIX Travels Private Limited (formerly known as FlightRaja Travels Private Limited) RAHEJA TOWERS, # 26/27, 8th Floor,MG Road, Bangalore 560001,Karnataka India Tel: + 80 4043 3000 email: care@via.com

I have booked the indigo flight ticket (Hyderabad to ahmadabad) using the website via.com on 16-march-2020 for travel date 21-may-2020. Due to covid lock down there was no flight service and as per the latest government guidelines, the expectation is to have the refund initiated by via.com. However i haven't received any refund and also there is no response to my email explaining the same. Also, i am not able to reach via.com customer support...
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S
Styledigitalstudiocaffe
Sep 12, 2020
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My flight is canceled by airlines. I want to Refund my booking

My flight is canceled by airlines. I want to refund my booking. My airliance pnr is yc1ehz. I call the airlines and request to refund and airlines say full refund hade done by 05/09/2020. Please refund the money on the transaction account
Via reference i'd is
I want to refund my ticket (Fmnaa3cuju133)
Please refund my air tickets mony
My contract number is [protected]. Please contact me it's very urgent.
Show...
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A
Aruna Annadurai
Sep 12, 2020
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flight cancelled by airlines but amount not refunded

Dear team,

I have booked ticket in indigo airlines through via.com. My ticket was cancelled by airlines and they told amount was refund to via agency. But till now i have not received my momey back. Customer support for via is very worst. Kindly help me to get my money back. Booking ref num: fmnba3bx0wq9t
Pnr: ddqywl...
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V
Varshvarsh
Sep 11, 2020
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No refund

If i could go back in time, i'd have never booked tickets through via.com. It is the most pathetic travel service provider. They are nothing more than a selfish organization who finds every possible way to exploit us.

I booked tickets to srilanka on january. Unfortunately, the flights were cancelled by the airlines themselves and the complete amount was refunded to via.com as per the government order. But these “people”...
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budhori19
Sep 10, 2020
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refund not received flight cancelled covid -19

Respected sir/madam
I had booked my air ticket through via.com with pnr no:- yq9qc and pnr no :- zu7wvc for dated 25 mar 2020 and 28 mar 2020 from delhi to goa and back. The booking id which was given by via.com was fmnla3602scc9. As the flights were cancelled due to covid-19 i could not travel on that dates. On enquiry from concerned flights (I. E go air and air asia) the refund money has already been refunded to via.com. Its been...
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