Via.com / Flightraja Travels Complaints & Reviews

Sir
I booked round trip Indigo Flight Ticket on 24/09/2020 through via.com's website.Detailed appended below:
1)Booking Confirmation No: FMNAF36H85PSZ
2) PNR : JI9MUJ.
3)Outward journey from CCU to BKK by Indigo Flight 6E-93 Date 04/02/2020 & Return journey by Indigo Flight 6E-94 date 09/02/2020.
Later on I had modified Journey date through website of airlines.
Both the flights have been cancelled...

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Address: Bangaloren

FMNAA3A03SYRJ
Hello I had booked flights to Lucknow for month of April.
Now I want to use that credit shell for another booking ..it’s indigo flight.
My PNR is QM5I6N
KINDLY HELP.
Indigo says it’s provided money back to the via.com...

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Dear sir/madam,

Due to lockdown my flight reservation got cancelled on 29th May 2020 from HYD to STV. And trying to refund my ticket fare PNR CE2PHA.

Booking reference no: FMNLA3C9492XU...

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I had booked a ticket from Delhi to Mumbai departing on 31st May 2020 – on Indigo flight 6E 223 (A321) vide Airline PNR Number - GGC4HS, Vide VIA.COM TRAVEL SITE VIDE THEIR: -

Booking ID : FMNJA3BYGL27I
Booked on : 05 Apr 2020 06:34 PM
Passenger Name – ARUN BERRY

But the flight did not take off due to lockdown and the Indigo Airline had cancelled the said itinerary and had created a...

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I had booked tickets by Via. Com
for the PNR no. FFFWQF... Indigo
PNR no. NQCD7B...lndigo
PNR no. T5E8VV...Goair.

Due flight cancelled we unable to travel in the month of March 2020.

I raised my compliant to the airline, but the airline inform that they transferred the amount to the via.com agents.

But the via.com is not responding regarding the issue and they careless...

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Hi, my flight from Kolkata to Chennai on Oct 6th through Air India was cancelled by the airline. I seeked for refund from Airline, they said they sent it to Via.com but so far no updates from Via.com and there is no possibility to track the refund either through App or site and no proper customer care service....

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Plz refund Rs 64558/- against PNR No BL37TD as indigo air has already refunded the money in your account, now you are required to transfer the money into my credit card **** **** **** 2267 which I had used at the time of this booking in the month of March through your agency. Since you have already got your booking charges so you have no Wright to retain my hard earned money with you for such a long period as indigo has made refund on 4/9/20.br...

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Website: www.via.com

I was booked an Air India Ticket from Aizawl to Kolkata for a journey to travel on 19 Apr 2020 through Via.com vide PNR No J1FCQ. But due to imposing lockdown in all over India, all flights were cancelled. Now I intend to refund the money of ticket booked for 19 Apr 2020 Rs 2138/-....

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I have booked a flight ticket from Hyd to RJA on March 24 2020 for travel on April 24 2020.
The flight got cancelled by the airline (indigo) due to non operational reasons in between of Covid-19 Pandemic.
Contacted Indigo for refund and they updated refund has been processed to Via.com and asked me to claim from them.
I tried contacting Via.com for this refund but they are not responding to any of my calls and mails.br...

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Address: Bengaluru

My flight from Chennai to New Delhi and back on Indigo had been booked by via.com [Booking reference: FMNAA3BKQ60GY, PNR: WH8YSF) prior to lockdown. Dates of travel were in May and June of 2020.

Indigo on their part handled the cancelled flights by means of a credit shell - which has been withheld by Via.com.

For about a month now, I can neither get through to their customer support[protected] nor are my...

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Address: MG road, Banglore

Website: via.com

Nagraj Bhat
Oct 10, 2020

I booked my flight through via.com on. 05-Mar-2020 for a flight on 19th April 2020 my flight got cancelled due to covid situation.I thought all my money (amount 7, 228.00 INR) is safe in credit shell of respective airline(Indigo).But I got to know that indigo refund money to via.com and I didn't have any information on that.

Now I am not able to contact via, All the number available...

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Address: SARI1406@gmail.com

Need to get refund for the flight cancellation...

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Address: Ebix Travels Pvt Ltd Bangalore - 560001 INDIA

Hi,
I have booked a flight with in.via.com from hyderabad to Canada on 24th of march to travel in April. Due to covid the flights have been cancelled.

Since then I have been following up with via.com many times. Its been 7 months now but no proper response from them. They initially said to follow up with air india. I followed up with air india and they said tickets booked through agent will be refunded by agent only....

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I booked two inidgo flights from via.com
for 28march 2020 and 5 th april 2020.
As lockdown was imposed all the flights were cancelled.
As a consequences, indigo converted the flight fare to credit shell which can be used before 1 year of booked ticket. (match 2021).

I have to go home so I tried booking my flights through indigo using credit shell.
But it shows agent member id (via.com)should be...

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My 2 tickets which was booked for 21 may whos reference no. Are
Fmnba3bohr3te
Fmnba3ble00hl
Cancelled due to covid 19 the amount has given by indigo to flight raja but till now they didnt refund it in my account.

I am trying to contact them they are not even picking up call not even replying mails.

Few days ago got a email at [protected]@gmail.com abount refund initiations but till now...

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Address: 8th Floor, 26/27, Headquarters- EBIX Travels ( Via.com)Raheja Towers, Mahatma Gandhi Rd, Ashok Nagar, Bengaluru, Karnataka 560001

Dear Team,
This is with regards to the flight ticket I have booked for my sister through Via.com on 2nd Sep 2020 for the travel data as 14th Sep 2020, Travel from Bangalore to Aizawl travel.
When I booked the ticket, it is showing Pending for confirmation and it was not confirmed till the travel date. So I tried reaching out the customer care asking them to refund the amount which was deducted but all the contacts I could find...

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Address: bangalore

Website: via.com

The bus from bangalore to chennai was cancelled without any intimation both from via.com and Geepee travels and I had to suffer great hardships returning back home. Still there is no sorry message or refund initiated by via.com. Worst travel experience ever....

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Order FMNLA3AYFLE3L.

I had done my booking thru Via.Com on 24th Feb 2020 for traveling in June. Our return flight thru AirAsia was on 30th June from Guwahati to Delhi.
However, AirAsia cancelled this flight.

Airasia provided a full refund to Via.com of 11058/- on 18th September 2020 but I am yet to receive the credit.

Pls arrange to refund the value of 11058/- at the earliest.
Thanks,...

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Address: amar nager balaji road

Booking refrance no. fmnca3c80xnb4 is journey of hyderabad to mumbai on 27 may, 2020, flight is cancellation for covid 19, but tictet cancellation amount not rufand till date we trying to reach ur cutomer care no one responding...

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Address: Mumbai

I had booked my ticket in march through via app. Now when we talk to airline from they said that they had send my whole money to via(flight raja travels) but till now no any amount received in my account.
Please refund my whole money as soon as possible
"Otherwise we have to do police complaint against this travele".
I have attached my via reference no below.

FMNBA3BSFKUEI...

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Via.com / Flightraja Travels Complaints & Reviews

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Recently resolved complaints

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Via.com / Flightraja Travels reviews & complaints page 7

Non refund of refund amount against cancelled flight Tkt . PNR JI9MUJ

Booking amount lost due to corona not reflected as credit shell

Refund of my ticket PNR CE2PHA

Deliberately failed to reschedule my flight ticket which was cancelled and I could not use my credit shell

Tickets refund

Flight Cancelled by Airline - Refund Issue

Refund of air ticket

Regarding cancellation of Air Ticket booked through Via.com

Refund of Flight Ticket - KKMKTG

Refund initiated by Indigo but withheld by via.com

Complaining about refund for my airtickets booked through via.com

Need to get refund for the flight cancellation

Have been waiting for refund of my flight ticket FMNLF3BUD6Q4S from 7 months

Not responding to credit shell related query.

flight cancellation amount not received yet

Ticket did not confirm nor Refund and the Travel Date Past already

The bus from bangalore to chennai was cancelled without any intimation

Refund of cancelled flight awaited

Refund related request

For refunding ticket amount purpose

Via.com / Flightraja Travels Complaints & Reviews

File a complaint to Via.com / Flightraja Travels

Recently resolved complaints

Most useful reviews

Via.com / Flightraja Travels reviews & complaints page 7

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