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Updated: Jan 22, 2025
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S
ssmsinha
from Agra, Uttar Pradesh
Apr 6, 2013
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Missing features

Address: Gurgaon, Haryana

I purchased Volkswagen Vento Highline on 29 March 2013. The company brochure and dealer described that it has bluetooth connectivity, aux in, sd card etc., but these features were found missing.
Complaint was lodged to customer care of Volkswagen, but no response.
Any way out?...
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S
SHUBH599
from Khanna, Punjab
Mar 27, 2013
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RELATED TO CORPORATE BONUS ISSUE

Address: Surat, Gujarat

HELLO, THIS IS CHETAN CHODAVADIYA AND I AM A PROFESSOR IN ENGINEERING COLLEGE APPROVED BY VNSGU, SURAT. AND I WAS PURCHASED A CAR POLO OF VOLKSWAGON ON 27 JANUARY 2013 AND WHEN I BOOKED THIS CAR AT THAT TIME THE OFFER IS AVAILABLE WITH CORPORATE BONUS AND FOR THIS I AM SUBMITTING ALL THE DOCUMENTS RELATED TO MY JOB AND BY SALES EXECUTIVE AND FINANCIAL DEPARTMENT IT IS CONFIRM THAT I AM ABLE TO GET IT. BUT WHEN I CALL FOR THIS CORPORATE BONUS...
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M
manglask
from Gurgaon, Haryana
Mar 19, 2013
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WORST AFTER SALES SERVICE BY VOLKSWAGEN GURGAON

Address: Gurgaon, Haryana

I had a misconception that Vox Wagon cars are and its after sales service is undisputed BUT regret having purchased the Polo in August 2011. Since its purchase the cars BATTERY has drained out at least 6 times. I had to call either the Polo Service people or the Cross Roads helpline for getting the car started.

Every time I have to request the Service Manager as if I have done some crime by purchasing the POLO.

I...
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I
INDEEKUM
from Delhi, Delhi
Mar 18, 2013
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Engine goes down in 2 years

Address: Ghaziabad, Uttar Pradesh

Hi,

I bought the Vento highline TDI Diesel in 2010 November and I was very happy at that time. I was feeling that I have chosen the best brand of car and now I will have a piece of mind at least for 6 to 8 years.

I want to share my bad experience with Volkswagen.

Last month I went to office in the morning and in the evening when I was going back to home I found that I am not able to start the...
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K
kumargn123
from Bengaluru, Karnataka
Mar 8, 2013
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Repairs under warranty

Hi,

I purchased a volkswagen polo car in 2012 and the car is showing a warning light on the dashboard. Went to Volkswagen service center, they repaired it and gave the car back in 2 days and the same problem started happening within a week. After that i again gave the car back to them and they said they fixed it in a day and the same problem appeared again in a day. So i went to third time on the same issue, this time they...
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S
Saritamahto
from Delhi, Delhi
Mar 7, 2013
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pathetic service

Address: New Delhi, Delhi

My car was hit by Dog on highway in ETAWA (UP) on 22/12/2012 at 11. AM and got damaged badly from front side. i called the road side assistance at 11 AM they said that they confirmed that they have taken the complain and they gonna give the toe service soon but nothing happen i kept on calling them and explain them that i have my mom and my sister its not a safe place for females but no one understood.As it was month of Dec it was so called,...
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S
sunny7up
from Pune, Maharashtra
Feb 20, 2013
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Faulty Car

Address: Pune, Maharashtra

I have bought Volkswagen Vento Highline Diesel Model car on 23rd Jan 2013 from one of their dealers in Pune, M/S. B. U. Bhandari Automotive Pvt. Ltd. From the very next day, i had starting problems with the car. Even after repeated times i removed the keys and inserted also, this issue was persistent and intermittent. At late night i had to feel embarrassment and inconvenience with my family and had to take assistance of Toll free number....
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A
Ankush Agarwal
from Pune, Maharashtra
Feb 16, 2013
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Engine problems

Address: Maharashtra

Dear Sir,
I am Ankush R Agarwal, vehicle no MH-14 CK 7212

I bought Vento At petrol on 8-2-11, few days back in the vehicle the EPC light was blinking and the car was knocking, so i send it to the service center on 12-2-13 after checking all the details they called me and told that engine head should be changed and it cant be changed in warranty because the warranty has expired on 8-2-13 its a 2 years warranty.
br...
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R
rajabhi23
from Delhi, Delhi
Feb 13, 2013
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service

Address: Bangalore, Karnataka

I have purchased car from Volkswagen Bangalore dealer Elite motor. Any time any service related issue, you can not reach their service people because of non availability of staff. Recently I have sent my car for air condition check up which was not working properly and water getting inside window from glass ( this is day one complaint). When i have sent my car at service station, after taking appointment , waited in queue for three hours....
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A
Atin Kamble
from Gurgaon, Haryana
Feb 10, 2013
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Is the CAR company or The dealer taking the customer for granted

Address: Maharashtra

Is the CAR company or The dealer taking the costumer for granted

Hi ,
I have a white colour polo trend line MH 46 N 3960 which I had brought from ksm motor chembur Mumbai . Only for my 2 daughter to drive them to school which is 20 km away from my home . I was very much happy with the performs of the car even my family use to like to drive in the car i have a BMW 3 series for me ....
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V
Vijay Dasari
from Bengaluru, Karnataka
Feb 10, 2013
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Manufacturing Defect

Address: Bangalore, Karnataka

Dear all,

I bought vento Automatic, in jan 2013 in bangalore from apple auto,it's hardly month old, since I bought there is a loud noise coming from the rear of the car when ever the car passes a speed breaker at 20kph some times even at 15kph.Apple Auto in bangalore are hopeless and they are just interested in a sale and after that they just ignore you. I have given my car to them to loom into the problem and for last...
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N
News
Jun 7, 2010
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Images of the all-new Volkswagen Vento have just been released in India for the new model that is slated to hit India's roads later this year.

Images of the all-new Volkswagen Vento have just been released in India for the new model that is slated to hit India's roads later this year. It's essentially a sedan version of the recently launched Polo hatchback, sharing its platform, and is also a twin of the Polo sedan that was launched this week in Russia.

Specifically designed for India, the Vento will be tailored for the local market and carry the Volkswagen DNA of...

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N
News
Nov 11, 2009
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Volkswagen India plans to launch the redesigned VW Polo hatchback in the first half of 2010.

MUMBAI, India — Volkswagen India plans to launch the redesigned VW Polo hatchback in the first half of 2010.

At a recent event, Neeraj Garg, director of VW Passenger Cars, said the Indian automotive market "holds a special position in our strategy, and going forward we will launch the Polo hatchback by early 2010."

Test runs have already started for the Polo at company's Chakan plant near Pune....

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D
dj0
from Chennai, Tamil Nadu
Feb 2, 2013
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POOR SERVICE -

VOLKSWAGEN OFFERS AMAZING CARS.

BUT ABBRA MOTORS CHENNAI JUST RUINED MY CAR. THE SERVICE ENGINEER AND THE WORKS MANAGER IN AMBATTUR HAVE NO REMORSE. THEY HAD MY CAR WITH ELECTRICAL FAILURE FOR 4 MONTHS AND BLAMED IT ON THE VOLKSWAGEN COMPANY. FUNNY. MY FATHER IS A BUSY MAN AND COULDNT TAKE THESE PEOPLE TO COURT. MY ADVISE TO PEOPLE, DONT BUY VW IN CHENNAI. EVEN SUNDARAM MOTORS ISNT GOOD, ALTHOUGH MY WORST EXPERIENCE WAS WITH...
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0010raj
from Delhi, Delhi
Jan 28, 2013
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delayed very much in delivery from service center

Address: South Delhi, Delhi

This is to inform you that my vehicle registration No. DL1VA 6917 VOLKSWAGEN CRAFTER is submitted at your service center on dated 17.10.2012 at Frontier Autoworld Gurgaon, Haryana workshop devision to till date. We already have launch a complaint on your toll free number. But still there is no resolution for this. its almost 4 months have gone and your server is still down.

There is ECM problem in our crafter as per your...
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B
batra_romu
from Jaipur, Rajasthan
Jan 25, 2013
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Poor Quality

Address: Faridabad, Haryana

I have purchased a new vento highline diesel in feb 2011 from Broadway auto Faridabad. Last year i faced a problem with AC Blower (front) which stopped working & the dealer told me that the AC kit will be replaced in Warranty & i aggreed to do that. But after some time the same problem occured the blower (front) stopped working. & now they are saying that the kit will be changed again in the warranty period. & it will take...
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M
minku chhabra
from Sardarshahr, Rajasthan
Jan 17, 2013
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car delivery

Address: Punjab

Respected sir,
its rohit here..sir actualy we are in the comprehensive need of volkswagen polo(manufacturing 2012),,which contains 0%interest..i already know that dis 0% interst offer has been closed since 31st of december..bt plzz sir its humble request to your company to arrange this model for me as soon as possible..sir,plzz i dont want your answer in no..i am hoping for your positive reply.
...
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Z
zenithdistance
from Imphal, Manipur
Jan 11, 2013
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After Sales service/Lack Of professionalism

Address: Gautam Buddha Nagar, Uttar Pradesh

I would like to Introduce myself as Siddhant Tomar Presently working with jet airways.
I will be highly obliged if you kindly pay attention to my complaint which is as follows
Make/Model:Jetta Highline-White A/T
Owner's Name:Siddhant Tomar
Dealer's Name- Viraj Automobiles Pvt. Ltd.
A-18, Sector 6,
Noida - 201301
...
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B
bhati87
from Noida, Uttar Pradesh
Jan 7, 2013
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Misrepresentation and Non delivery of Vehicle

Address: Ghaziabad, Uttar Pradesh

Pathetic Sales Team headed by a Careless and Non Customer friendly Sales Head Mr Chandan Singh ([protected]), He offered me 0% Scheme and after taking booking amount and loan approved, refused to deliver car stating dealer is making loss. I was forcibly asked to take my money back. The junior team members kept on tracing sales head of showroom and he went absconding, Shame on dealership for defaming Volkswagon Brand , I decide not to take...
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H
hishamtaha777
from Bengaluru, Karnataka
Jan 7, 2013
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poor service,response and customer feedback

Address: Bangalore, Karnataka

My car, volkswagen polo(KL 58 F 6633) got breakdown on 17th oct 2012 near bangalore international airport. i contacted the tool free no of pick up vehicle and my car was taken to the near by showroom(PALACE CROSS(JALAHALLI). they told will inform you after checking. the next day they called and told me that my oil sump has got leaked and it has to be changed. i told them to replace it and give my car ASAP. on 26th oct 2012 they called me...
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