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Volkswagen India Complaints & Reviews

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Updated: Jan 22, 2025
Complaints 2195
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1323
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Volkswagen India reviews & complaints page 17

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A
absean1411
Oct 30, 2020
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Cheating by VW Vellore

I own a VW Jetta. I provided my car for a periodic servicing yesterday evening. The car was collected by a driver from VW Vellore service centre. However, the following issues are glaring:
1. There was no documentation procedure carried out on handing over the car. So, technically there is no proof that the car was taken out of my consent.
2. I was assured that the car would be delivered post servicing today evening. However,...
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Bhavaniprasad Lagudu
Oct 28, 2020
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Advance money not returned

Address: Vw kondapur hyderabad

Hi, i have booked a car back in april. Due to the covid situations i cancelled my booking. After that i havent got my advance money back. Here is the dealer details.

VW, kondapur, hyderabad
Salesman: chetan rao

Please check and respond back with the reason.

My details:

bhavaniprasad.[protected]@gmail.com
[protected]

Thanks...
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A
Anirudh R K
Oct 27, 2020
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Polo rear wiper not working

I bought a new vw polo tsi model 3 weeks before. While reading the users manual i found that the rear wiper turned on automatically when the frontshield wiper is on and the reverse gear is engaged. I checked the same for my car but it is not working with my product....
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sreedreamz
Oct 26, 2020
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ABS sensor failing continuously

Within last 6 months time I have changed all 4 ABS sensors of My VW POLO Comfortline which I was purchased in 2017. Today[protected] again I am seeing ABS warning light illuminated in my console.

When I checked with the authorized service center, they said ABS sensor issue is coming in almost all cars of VW group and they really don't know what causes it. I feel like VW is cheating customers by giving faulty or low quality...
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ismail kottoth
Oct 24, 2020
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Polo abs sensor issue

Address: CALICUT

Sir/madam,
I purchased Volkswagen polo i did all your services in time till now and run 30, 000 kms. A few days back i had a vibration for my car when i apply break and had a abs alert.last one year i replaces ABS sensor more than 5 times. I purchased this car because of your reputation even thou i got a lot of offers from ford, fiat, Nissan etc and all and i have referred a lot of customers to you. Now i am cheated. If this is the...
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rakeshkushwah
Oct 23, 2020
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About my complaint filled during April 2020 not settled yet

Address: 211 Mandakini Kolar Road Bhopal

To
The manager
Customer care
Volkswagen india

Ref: complaint regarding cheating of volkswagen dealer m/s success automobile bhopal

Dear sir / madam,
We have booked a car volkswagen vento highline plus on january 21, 2020 by paying an amount of rs. 40, 000.0 / (Forty thousand only) with the commitment of dealer that they are going to provide us next day requested car.
But...
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P A Sasidharan
Oct 22, 2020
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Poor Servicing

Address: Volkswagen Madras South

Dear Sir,
On 10th of October 2020 I have taken my Volkswagen Cross Polo Reg. No. TN 19L 6537 to VW Madras South (Kun Volkswagen, OMR, Chennai) for general annual maintenance. About an year back, when I had an issue with the gear cable assembly, it had been replaced from them on payment basis. Since then the gear lever function was not smooth and the same was mentioned during the current servicing. During the adjustment, many times...
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Address: Umayanalloor, Kollam 691589, Kerala.

Totally Unsatisfied and Unhappy with Volkswagen service center Umayanalloor, Kollam 691589
On the date (03/08/2018), I took delivery of my Volkswagen Polo GT - Reg No. KL 25 M 420. From that time we were facing so many complaints from the service center. First of all we have asked them for our car roof to be painted black from the showroom before delivery and they didn’t do it. So after the delivery, again we have to give our car...
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Dineshkanna
Oct 19, 2020
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ABS Sensor type 2(beta) error at 17k kms

Address: VW KUN MADRAS, ALANDUR

I am writing this complaint after going response less from Kun Madras Alandur.
I had already filed a grievance with VW customer care last Saturday (10th Oct). VW alandur customer service representative contacted me after that and informed me that ABS sensor have very short life and so they can't do anything.
I asked them to send me a mail stating this, which they haven't done till now.

But as per my knowledge,...
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Raunak55
Oct 16, 2020
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Volkswagen Ameo abs module

As u are in touch with problem facing by my Volkswagen Ameo Car number UP78EL0060 ..
Problem that I am facing abs light is continuous coming in meter display.
Which I was not knowing my car was given for bumper paint In September that light was noticed my Volkswagen staff because light can not be noticed..
We were knowing that we having a warranty period of 5 years which was not informed that our car warranty is being...
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We, AVG Logistics Ltd, have been informed by our financers/bank that the legal case filed by in NCLT, which has been withdrawn(copy of NCLT’s Order enclosed for your ready reference) is still showing up in the legal cases filed against AVG Logistics Ltd.

Enclosing the Court Order in respect of the closure of the case for your ready reference.

Request you to inform the concerned person/department for updating...
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Jitendra Deshpande
Oct 12, 2020
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Pathetic customer service

Address: B U Bhandari Volkswagen Wakad

Hi,
I got my Vento MH 15 DM 9369( Diesel @ 128000 kms ) serviced from. B U Bhandari today. I had given the Car for checkup on Friday 9.10.20 and was asked to collect car as per discussion with consultant, basic charges of checking levied which I paid and to my surprise the Gear level did not operate at all. I had dropped the car in working condition 2 days back, as the ABS light shown a warning. Just couple of days back had got serving...
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Dear Team,
My Car Reg No: KL17R2737
Current Open case at VW : CCR05901775
Car is Under Warranty
Location: Muvattupuzha
I am writing this to convey my disappointment to the VW team regarding the poor after sale support and material quality. I was a person believed in the quality, after sale support and responsibility of VW in their products but in reality your team showed me VW is same like any other brands.br...
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Sankeerth Pradeep
Oct 11, 2020
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Problem regarding ABS sensor in polo

Address: Sankeerth Pradeep Andalur p.o Palayad kannur 670661

I have purchased vw polo from Volkswagen kannur showroom kerala on 2016. Now the vehicle is 4 years old and within this time I have changed 4 ABS sensors. 2 months back I changed one and now another one got damaged. This Volkswagen company is cheating the customers and they are just squeezing money from customers. It's not a matter of 500rs or something. One ABS sensor costs 4000rs. The company is just showcasing their build quality and all...
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JohnTK
Oct 9, 2020
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ABS Sensor Frequent Failure

I own a VW Polo 2017 Model Highline. I had already changed ABS sensor for more than 3 times. It is frequently failing. The reason from VW Maradu Ernakulam service center is that, humidity/climatic condition is the issue. I have an extended warranty, but how many time I have to change the sensor. It is a manufacturing issue I see with every VW and skoda cars. And changing the sensor is a whole day process. In every 6 months, if the sensor...
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Sid Reddy
Oct 9, 2020
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Regarding AC vents

Address: Apple auto mahadevpura

Hello,

I had left my Polo for service, it was bieng picked up by a person from volkswagen. When he pivked it up the AC vebts were perfectly fine and was broken badly into pieces when I recieved the car. Naveen Gowda was the person incharge and never gets back to me even if I call.

I have had issues with the AC vents earlier and have repaced it on the last service 1 year ago.
I have hardly driven the...
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Sanu Sanu Amor
Oct 8, 2020
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Misbehave and insulting type of attitude

Address: Phoenix vw, pavangad ,calucut

I changed my abs sensor after am getting indication but with in a month got another indication for same issue. So i want to check whether it is the same abs sensor or any other. So i called calicut phoenix vw (Kozhikode vw kerala) on aug 2020 and booked they have given me 3rd sep 2020 for service. After that they postponed the date due to non availability of sensor to 28 sep 2020. They could have informed me when atleast one week before this...
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Meenakshi Patel
Oct 8, 2020
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I m complaining about delay to work

Address: 403/405 Faizabad road utardhauna adj Ramswaroop college Lucknow

In your work shop mr venkteshwar is very irresponsible employe he doesn’t his work properly and very bad behaviour toward costmoers he is always trying to show all fault frm insurence company therefore he has always delay to work on vehicles aftr one week he informed to insurence company he always show his bad behaviour with car owners.. U please check out and take action on this... Otherwise after all this types of problems no one buy...
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mvivekakm
Oct 7, 2020
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Volkswagen AMEO - AC Vent broken and displaced

I have purchased Ameo in 2019. I was very satisfied with Ameo, by its Performance & Reputation among all other Class of vehicles in India. I was using Ameo regularly & haven’t noticed any major issues. But After my second service, the Driver side AC vent came out of its position (Check attached photos) and i can notice the locking clips have been broken. I visited the Service centre (Volkswagen Vellore, Susee Motors, N0.141, New bye pass...
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Sathish Ponnusamy
Oct 6, 2020
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Waiting for new car delivery

Address: Namakkal, Tamilnadu

Team, We have been waiting for last 2 months for VW polo silver colour delivery. Till now there is no commitment to deliver the vehicle. Even though there are enough booking on those models, we have been kept on waiting and they are convincing for other colors, which we are not all interested. Hope you guys understand the customer requirement and proceed. really poor customer experience and no clarity on the delivery of vehicle.....
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