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Volkswagen India Complaints & Reviews

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3.1
Updated: Jan 22, 2025
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abs sensor always problem
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Failed Injector problems 3 times Volkswagon Vento TDI

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Volkswagen India reviews & complaints page 16

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M
Mayur Vasani
from Powai, Maharashtra
Dec 10, 2020
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Lack of responsibility and Negligence of the staff. I have received delivery of my brand new Polo TSI with the scratches on its first service.

Address: Uppal, Hyderabad.

Lack of responsibility and Negligence of the staff. I have received delivery of my brand new Polo TSI with the scratches on it’s first service.

I have given my brand new Polo TSI for first service at Uppal, Hyderabad on this Monday afternoon at 1PM.

They promised to deliver on Tuesday but they delayed and i have waited for around 2 hours at service center on Wednesday even after informing the advisor well...
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K
ksworld
from Powai, Maharashtra
Dec 10, 2020
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Authorized Service Center Fraudulently extorting money

Address: Trivandrum Kerala
Website: volkswagen.co.in

Complaint against fraudulent practices of Volkswagen Authorized Service Center, Trivandrum, Kerala, India.

Ref: Volkswagen Polo 1.2L Comfortline (Petrol) Vehicle Registration No: KL-22E-5886.

This is to complain about the mental harassment caused by the above stated service centre due to their service negligence and fraudulent business practices.

On[protected] my car broke down due to worn out...
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G
Gaurav Shashi Saxena
from Delhi, Delhi
Dec 9, 2020
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Horrible car service experience

Horrible service experience, people in customer service are completely unprofessional, have given my car for general service and after complete health check-up the car is delivered to me, as I had taken pick and drop service, in just a few days the car is again showing EPC error and after consultation with Vidhut Motor Pune, they want me to send back the car to the garage, it has been more than a week I have requested for pick up and every...
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A
Avinash7777
Dec 9, 2020
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Ameo engine work

Hello Sir/Madam,

This is with reference to an engine issue with my car given to the service center " BU Bhandari "in Oct'2020. It's now more than 2 months since it's with the service center and no progress has been made.

I have purchased the new car "Volkswagen Ameo" in April 2018 from B.U Bhandari agency, Pune. All the services were done on a regular basis by BU Bhandari service center, Pune. Total miles driven...
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A
Arjun Ats
from Powai, Maharashtra
Dec 9, 2020
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Mis administration in VW showroom cheranalloor kochi

We have already informed the personnel regarding a complaint.but he is less responsive to us.we already lost 2-3 days because of his mismanagement..very disappointed with this attitude from VW....
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D
DrHarsha Gowda
from Powai, Maharashtra
Dec 8, 2020
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Replacement of ECM

Address: Volkswagen mysore road

To whomsoever it may concern,

This is one of your customer Dr Harsha GT, I write this mail to raise my concern about my Volkswagen polo GT bearing registration no- KA 05 MV 0703 bought in the year of 2017 in my wife’s name- Dr Rashmi sriram. Sir/ Madam, I have been very compliant with all your advice over maintenance of my vehicle at Volkswagen service, Mysore road, right from the beginning I had also purchased the advised...
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P
Prashantreloaded@gmail.com
Nov 29, 2020
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Poor quality Fuel injectors, pressure pump and fuel rail

Address: Volkswagen Guntur

I own a Volkswagen polo diesel 1.2 comfort line. The car is well maintained and single handed driven since the day its purchased. All the services are done well in time. Any replacements also being done on time. But while driving last week I heard a weird sound and the car broke down on middle of highway. Somehow I managed to bring to down to the workshop. There they diagnosed and told me that it's because of the faulty diesel that's been...
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Shiva Komaravelli
from Hyderabad, Telangana
Nov 28, 2020
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Problem not rectified even after repair

Address: Prashanthi hills, KAJAGUDA

Given vehicle for service saying the problem and and they have charged me 24000 for the repair and just next week the problem has repeated again and the VOLKSWAGEN SERVICE CENTER KAJAGUDA people are saying again they will charge 35000 for the repair and saying the leakage is from other side. Hope the...
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S
Sahal k c
Nov 18, 2020
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Abs sensor complaint

I own a volkswagen polo tdi 1.5 2015 model. I changed my abs sensor on 2018 they said its manufacturing defects happening in every car. But they billed me abs sensor and told me it has 2 year warranty. And now after two years next warranty expired it failed again. If its manufacturing defect y they are billing it. They need to replace it for free or recall all car which have problems. Or they need to improve their product quality still now...
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S
Sajeer pr
Nov 17, 2020
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About Worst care service Center in kannur( Volkswagon Phoenix car kannur)

Address: Kannur bypass road opposite Mathrubhoomi office, Kerala

My car have a complaint of steering box and I ordered and booked it from your Phoenix car(Volkswagon service Center kannur because of my Inertia as a customer) and it took 3weeks to arrive the spare parts. It’s common in your worst service Center to get a spare parts even car battery at a time ( it’s my personal experience that I didn’t get battery from your service Center because you don’t have Battery stock. 🤣🤣 👏🏻👏🏻👏🏻...
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A
Aruguntareddy Reddy
Nov 16, 2020
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Volkswagen service centers Greediness

Address: uppal , hyderabad

To
Volkswagen India

Subject : Pathetic Service by Volkswagen Service centre, Uppal, Hyderabad

I am to bring to your notice, I left my vehicle at Volkswagen authorized service centre on 2/11/2020, your supervisor Mr. Shreekar checked our vehicle and estimated the service cost around 14500 + Gst, and said that the car will be delivered on the same day, but in the evening on same day he said that car will...
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S
srinu2k9
Nov 10, 2020
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VW vento DSG diesel highline plus diesel injectors failed for second time

Address: guntur volkswagen

We bought new volkswagen vento dsg highline plus car on 27th january 2020 in volkswagen guntur showroom in andhrapradesh. we took the car to show room for 1000km service and showroom done 1000 km service and told us everything is ok with car. after we completed 1900 km, the car started giving problem as its not accelarate after 60 km speed and car whole body is vibrating. A glow plug symbol(sring symol) is flashing continuously in vw vento...
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Sushil Dubal
Nov 10, 2020
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Authorized Service Center

Address: Vidyut Motors, Pune

I left my vehicle at VW authorized service center (Vidyut Motors Pvt. Ltd., Pune) on 31st Oct. 2020. When I went to collect the vehicle on 4th Nov. 2020, I found no work was done apart from an Oil change, brake oil, and coolant top-up. Still, I paid a hefty amount to the dealer (15000+).

Further, when I sat in the car, I observed that AC is not working at all. Prior to servicing it was absolutely working fine and there was...
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R
Rohit Gumber
Nov 10, 2020
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Duplicate copy of my car invoice

Address: Mahindra medical store, purani chungi safidon

Pls provide my car sale duplicate invoice, my car no. Is HR30L5800, or i need a proof of bs4 norm in my car invoice or any other written document. My mobile no. [protected]...
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M
Manoj Chellappan
Nov 9, 2020
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VW have amazing cars but a Pathetic service center.

I have been using the Volkswagen Polo for the last 9 years. I need to admit Volkswagen makes wonderful cars - love the POLO car. I was indeed thinking of buying another VW / Skoda vehicle. With the sequence of events during recent servicing of my car, I am reconsidering and want everyone to know my experience. VW service offering which could help in decision making for your future purchases

In Short - VW have amazing cars but...
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S
Siddhant Kohli
Nov 7, 2020
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NOC not received

Dear Sir, I would like to inform you that I have not received the n.o.c form the company, I have been mailing for the same for almost 1 month now
Please get my NOC mailed to my Mail id [protected]@gmail.com

loan on:[protected] car No DL3CBY0243, Engine No: 071188, Chassis No: 055162 which was closed on 18th March, 2013.
Request Letter attached...
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A
As112
Nov 7, 2020
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Frequent failing of abs and fuel injector

Address: EVM MOTORS,TRIVANDRUM

Hello,

I am working as a class 1 officer @ govt of India and had been using vw vento(diesel tdi) from sep 2015.The car had been taken from ur showroom @ evm motors, by pass road, trivandrum, kerala.

Starting from 2017, the car had been experiencing several breakdown problems like many of its parts started to non function, especially abs and fuel injector.
While the first complaint came in the form of...
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S
Samson Joseph
Nov 6, 2020
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VW POLO ABS sensor

Address: Trivandrum

Dear sir,
I purchased volkswagen polo from EVM, Trivandrum, kerala on August, 2016 and my services on time till now and run 25000 kms.I purchased this car because of your reputation. Yesterday I got my third ABS sensor damaged.If this is the way I need to keep a fixed amount every month to repair each parts getting damaged for my polo. I saw a lot of customers especially in whatsapp groups like Polo owners club Kerala and VW Cars...
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T
Talluri Om Prasad
Nov 3, 2020
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Polo Petrol 1.2L 2016 Model

Address: Hyderabad

On 11 Oct 2020, while returning from Tirupati to Hyderabad, on National Highway some heavy iron particles fell/left on the middle of the road. Due to low ground clearance of POLO car, the bottom section which is Oil Sump got hit when the car moved from the iron particles, which may have caused air crack and that developed in leakage of Engine OIL. Later I spoke to customer support team and have been advised to not drive the vehicle then I...
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A
Ammar Abbasi
Oct 31, 2020
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I am complaining ABT my vehicle

Address: Lucknow

I am using Volkswagen Polo from last 09 years my vehicle number is UP32DU8335. I Handed Over my Vehicle to Service Manager in lucknow Workshop on 29th October 2020 I have not received any watsapp or call from workshop from last 02 days my vehicle is sin workshop I don't have any information ABT my workshop. I will go in court against company....
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