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Volkswagen India Complaints & Reviews

www.volkswagen.co.in
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Updated: Jan 22, 2025
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P
piiyushs
from Bhopal, Madhya Pradesh
Aug 10, 2016
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Volkswagen polo tsi highline may'16 - shivering problem

Address: Jabalpur, Madhya Pradesh, 482002
Website: www.volkswagen.in

I own volkswagen polo tsi (Petrol) highline variant. I bought this vehicle on 17th may 2016 the car has completed 3900 kms in 2 months since than am facing the major problem the car has been started jerking in 3000 rpm i've taken this problem to volkswagen jabalpur (Frontier cars) they couldn't resolve the problem yet and this was the 5th time i have visited the service centre and the way they were responding was not expected from a well...
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v4vishhh20
from Mughal Sarai, Uttar Pradesh
Aug 10, 2016
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If car run on long route it is over heated and cant run after it and suddenly stops the engine fan.

Address: Valsad, Gujarat, 396210
Website: www.volkswagen.co.in/en/tools/navigation/meta/customer-care-form.html

Helo,

We have volkswagen polo tdi. On 28 july we went to pune from daman at the time the car overheated and stopped suddenly at the bridge of vasai in between full traffic after all we cooled down engine and it started after half an hour. We have gave rest to car from half an hour and it started. We went to nearest volkswagen service centre in thane (Navi mumbai). It is on the way of pune.
They took 6 hours to checked...
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R S Gautam
from Mumbai, Maharashtra
Aug 9, 2016
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Delivery of old make against new one.

Address: Lucknow, Uttar Pradesh, 226016

Dear sir,
I'm heart broken a victim customer of your renowned volkswagen co. Purchased a polo car in sep 2015 impressed with images of co. And its reputation. But now i have compelled and forced to judge that i have guilty purchasing your car. I never ever heard before your poor services as seen personally. I am writing with hope might be i am wrongly assuming you but sorry to say your workshop personnel harassed me lavishly didn't...
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J
Jaydeep K. Raut.
from Mumbai, Maharashtra
Aug 8, 2016
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Refusal to do free check up

Address: Mumbai City, Maharashtra, 400002

Its regarding my Polo 1.2 Petrol Car. (Reg. No. MH-01 BY 224). Siwaree work shop had initially taken an appointment for free check up of my car post 6 months of first service. However 2 hrs. prior to the appointment time they informed me that I will have to pay Rs. 1, 500/- for check up, it is not free. Before 2 weeks a call was received by me from Navi Mumbai Volkswagan workshop giving me reminder of my free check up after 6 months of first...
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Parmvir93
Aug 7, 2016
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Car chamber

Website: Www.consumercomplaints.in

Dear sir/Mam
Recently I hv repaired my car from Lally motors jugiana nd there was earlier a issue of chamber which I have repaired from them many time nd paid lots of money for this.Every time I go for checking the alignment it is always out.plzzzz solve my issue nd m nt satisfied with your service or otherwise I will go to consumer court nd file a case against them...
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lamba1234
from Hyderabad, Telangana
Aug 5, 2016
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Malfunction problem

Address: Hyderabad, Andhra Pradesh, 500085

I am getting malfunction problem in my polo GT and it's the 5th time I have given to the service centre and there is no response from the manager . So take an action against this or I will put a case on the company .the manager Dosent give any answer or liftes the call they should be responsible to pick up the call and tell that there is this issue and it will be resolved in these many days . I have given the car in the service centre more...
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S
Swaranchi Narayan Parida
from Noida, Uttar Pradesh
Aug 4, 2016
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Clutch get damaged within 6 month and Vehicle ran around 6 thousands KM

Address: Ghaziabad, Uttar Pradesh, 201016
Website: www.volkswagen.co.in

My Vento Highline Petrol clutch get damaged within 6months. The car was ran around 6000KMs.
The service center is saying clutch is not covered on warranty.
My problem is how come the clutch can get damaged within 6 months where the vehicle has ran around 6000KM.
Why we can not we blame it as manufacturing defect.

Please let me know how can I take this matter to Consumer Court....
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K
kazhakuttom
from Thiruvananthapuram, Kerala
Aug 4, 2016
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Complaint about poor quality servicing

Address: 695582
Website: Volwagen cars

My vehicle No BE 723 Volswagen Vento has a complaint about low oil pressure indication. i had visited your service centre at trivandrum 4 times and the compaint was not rectified. The fuel return pipe was replaced on 26th April 2016 again the problem persist. today again i garaged the vehicle at your workshop for the same problem. for the same complaint I had spend more than 10000/ rs and the problem not rectified. A pathetic situation and...
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A
acharajprakash
from Mumbai, Maharashtra
Aug 3, 2016
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Newly purchased polo 1.2 comfortline sounds like tractor

Address: Faridabad, Haryana, 121003

This issue has already been forwarded to service head and consumer complain forum 2 times, but not a single response i received.

This is regarding the below problems i faced in my newly purchased polo 1.2 comfirtline, which occurred within 35 days of purchase date..! i submitted it in faridabad - broadway vw center and they changed it's 'impulse sender' (took 3 days), when received it felt problem is solved at the moment,...
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J
JSamson
from New Delhi, Delhi
Aug 3, 2016
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My Jetta given for service and minor repair to Automark (Authorised Dealer of VW) stolen from their workshop

Address: New Delhi, Delhi, 110044

The facts of the case are as follows: I gave my VW Jetta (Registration No. MH01BF1625) to VW Capital (Automark Motor Private Limited), Mohan Cooperative Industrial Estate, Sarita Vihar, New Delhi for service and minor repairs on 12th July 2016. On 17th July, they informed me that an employee who was engaged as the security guard stole my vehicle at around 3.30 AM of 17th July. An FIR and a police complaint was filed on 17th but there has...
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Rachana Teledevara
from Hyderabad, Telangana
Aug 2, 2016
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My new ameo broke down on the very second day

Address: 500040
Website: Volkswagen India - Secunderaba

I haven taken an ameo from pps motors pvt. ltd secunderabad on[protected]. and my car broke down on 1-8-2016, smoke has come out from engine and ac window. your service team has told that it's the problem with fuel. but when i asked them to send the samples and file a case against the petrol bunk where the fuel bought from they did not speak a word on it. stop giving reasons, i am clearly mentioning that i need a replacement and i m not interested...
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S
sumit agarwal agra
from Noida, Uttar Pradesh
Aug 1, 2016
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Diagnose

Address: Agra, Uttar Pradesh, 282004

I am user of vento 1.6 mt comfortline with registration number up80 bs 8145, vin: wvwl10605bt018268. I have visited your service station at vw kalyan sales llp, agra, with a complaint of noise in the front (Driver side) while running on rough roads and turnig the car. They first recomend me to change the arm's set as their bush had wornout. They changed the both arm set, but the condition remains same and the problem dosnt get resolved. They...
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Prince Abraham
from Jaipur, Rajasthan
Aug 1, 2016
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Work done at kottayam vw showroom

Address: Kottayam, Kerala, 686016

I given my car for small glass scratch issue happen due to viper blade that been changed ago 2 months, i given it to make glass polish to remove the scratch but the vw service center kottayam (30/7/16) terribly made the scratch to whole place (Drivers. S) scratches. So please check the issue. Even i cant drive in night due to scratches mad by them. The employers also behaving rashly when we ask about this matter....
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Rakshith T
from Bengaluru, Karnataka
Jul 30, 2016
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Miss guidance and lack of support of executives in showroom

Address: Mysore, Karnataka, 570017

Volkswagen polo
Ka 09 ma 5273

The above said vehicle met wit an accident out of state(Tamil madi) when v had been for trip. As only ladies where there and thought the damage is minor for bumper v got it ready thr in a near by gauge and reached Mysore but later as soon as v reached v gotta kno tat vehicle is damaged in deep n took to nearby showroom in manglore road Mysore (pls do get more details from showroom)
At...
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M
mahirajsinh_jadeja
from Rajkot, Gujarat
Jul 30, 2016
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Average issue

Address: Rajkot, Gujarat, 360005
Website: volkswegan service

On 22/7/2016 i have given my car polo 1.5 tdi highline for service, for average issue. my car average is 12.6 per liter. i am taking daily feedback form company but not getting any answer. today is 9th day of service and i am without car having daily issue because of rain. i am advocate therefore, i have to carry important document with me so give any solution or service car.
Gujarat (rajkot)...
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Lalitnarkhede90
from Mumbai, Maharashtra
Jul 29, 2016
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Resolved

Poor service in pune bhandari workshop

Address: Pune, Maharashtra, 401008

Hello sir,

My name is lalit narkhede i am loyal volkswagon customer from last 4years and i have two volkswagon polo i reside in mumbai but for some work purpose i shifted for pune i have asked your volkswagon waked service center for appointment for my car service and maintainance i got really had experience and your volkswagon executive give me appointment date after month that is too far and i feel i should write about all...
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B
Bumper
from Indore, Madhya Pradesh
Jul 27, 2016
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Unable to provide broken bumper which is under warranty and insured as well.

Address: Indore, Madhya Pradesh, 452010

Dear sir,
We have bought a wolksvegan polo car from m/s shirani motors indore mp on 11 th may 2016, unfortunately we met an accident on 25th of june in that case our cars rear bumper got damage for that we approached to the dealer for further formalities like changing and claims for the same, but since then they are ignoring and not supporting or giving any proper response to us which is very disappointing.
Hence you are requested...
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Vikas Negi
from Pune, Maharashtra
Jul 26, 2016
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Unprofessional behaviour of team globus cars, north delhi (volkswagen dealer)

Address: New Delhi, Delhi, 110009
Website: www.volkswagen.co.in

Hi volkswagen team,
This is to bring to your notice that i have recently purchased a new volkswagen vento (Petrol – highline) on 3rd july 2016 from globus cars, delhi and have been facing lot of problems from dealer side and now i’m extremely pissed with their staff, their attitude, mismanagement and mis-guiding the customer in every step. The globus cars team has called me to the showroom twice since the day i purchased my car...
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S
shiri74
from Mumbai, Maharashtra
Jul 26, 2016
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The worst experience

Address: Aurangabad, Maharashtra, 431005

I contacted on 25.07.2016 @ 121 am on no [protected] and on 1.22 am, 1.23 am(3 times) 128 am, 1.36 am for help on [protected], but could ot gt any respons and was left stranded with family.
I was required to take help of Police machinery to get out of the sitation and they boarded me and family in truck. I was required to leave my care Vento Highline AT.

Nobody contacted me thereafter and I was required to get car repaired...
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#Ankur
from Mumbai, Maharashtra
Jul 25, 2016
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Harassed by volkswagen

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.volkswagen.co.in

Dear All,

Please help me from the scam of Volkswagen...

My card had met with an accident on 10th July near Botanical Garden Sec. 18. Immediate after my accident as my car was not in a riding condition, i got my car toed from oriental insurance and got this to Atrica Serice Centre in Noida 63.

I was told that there is no major problem, after 7-8 days when it was near to the delivery of my car i...
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