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Volkswagen India Complaints & Reviews

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Updated: Jan 22, 2025
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Volkswagen India reviews & complaints page 68

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M
Mohit Sadaria
from Rajkot, Gujarat
Jul 24, 2016
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Poor after sales service

Address: Rajkot, Gujarat, 360001

Hi team,

I am owner of vento diesel .My car r used hardly 28000 kms . It 3 times stopped on the road. When i call road side assistance number India which was given me at time of purchase was not working.So i gave to repair it at other nearer workshop.

After that incident i have hand over car for complete service with oil change at Volkswagen Rajkot showroom. After 5 day of service when i go for 1st ride the...
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#Ankur
from Mumbai, Maharashtra
Jul 22, 2016
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Cheaters

Address: Ghaziabad, Uttar Pradesh, 201014
Website: www.volkswagen.co.in/en.html

My car met with an accident and when i took my car to service station - atrica based on sec-63 noida, i was not told that my car engine is seized after 7-8 days and near to my delivery date i get a call that there is a problem on your ca engine and that has to be fixed from the customers pocket...

Freaking i have zero debt. i have car warranty and they are giving me that the car is seized due to heating... when car is met with...
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M
Mahaveer Saraswat
Jul 21, 2016
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Volkswagen vento, 1.6 water pump replacement charging

Address: Gautam Buddh Nagar, Uttar Pradesh, 201010

Dear sir/mam

Today i visited my nearest service center "atrica automobiles" which is located at d-197, sector 63, noida.

Issue : i was getting warning light for coolant low level, i explained the issue and service adviser (Rahul) told me that there is issue with water pump which need to replaced and cost would be 16, 000/-, i said this is too much, are you sure this is the cost for replacement of waterpump he...
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G
g.mittal007
from Shimla, Himachal Pradesh
Jul 21, 2016
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Volkswagen having blackmailing dealers and also volkswagen self commits their customers all the fake things.

Address: 125050
Website: Not a website its a company named Volkswagen.

Volkswagen dealer offers money with new front bumper due to mismatched paint than they emotionally blackmail & harrase the customer. On complaining this all to volkswagen customer care at [protected], [protected] they have no response, no reply even they commit to resolve but they can't do so. I want that there should be a strict action with legal actions towards volkwagen and their dealer also.
You people must close your dealerships...
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S
sridharci
from Bengaluru, Karnataka
Jul 19, 2016
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Fuel system

Address: 560001

Volkswagen has a easy way of checking your fuel system.

If your car does not start, you may need to tow to the nearest Volkswagen service Station. there they check your battery and the starter, if found ok they then open and collect the diesel from the outlet of the filter. If they find rust or any colour similar to colour of rust, then you are dead !!! They immediately say your diesel is mixed with water and it will cost Rs.3,...
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manju56
from Bengaluru, Karnataka
Jul 18, 2016
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Polo petrol, comfortline - reverse parking sensor not permitted

Address: Bangalore, Karnataka, 560098

I have purchased a polo petrol comfortline from bangalore motors ltd, bangalore from sales outlet on mysore road in the first week of july 2016. after buying the car i have been requesting the dealer that i need to fit a reverse parking sensor to the car which they have been denying. the dealer staff says that niether i can get it fitted in the showroom no outside garage. they do not have an accessory for the variant and they do not permit...
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mukesh_baskar
from Delhi, Delhi
Jul 18, 2016
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Vw vento complaining about the service @ pondicherry

Address: 605009

The service & response given by volkswagen @ pondicherry is very poor & pathetic. I have given the vehicle for service on 13th july 16, till now they have not responded. I have never seen such a lethargic and irresponsible team across any manufacturers. I have been a maruti & hyundai customer before, but their service was good.In vw, poorest of the poor.
I request you to look into this....
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Sharfu0506
from Mumbai, Maharashtra
Jul 16, 2016
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Parts & after sales service

Address: 401107
Website: VOLKSWAGEN

Respected body of volkswagen group

I am writing this mail after a lot of contemplation. I won't mince words to tell you that i am an extremely dis-satisfied customer right now.

I have always been an ardent fan of volkswagen and the proof is that i own a polo tdi registration number mh 04 gj 7836. Even as i type, i am confused if made the right decision on buying it and the other thought - did volkswagen actually...
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sajinsadath
from Neyyattinkara, Kerala
Jul 16, 2016
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Volkswagen jetta highline

Address: Thiruvananthapuram, Kerala, 695541
Website: www.volkswagen.co.in

Hi. I have purchased a new jetta highline a/t from evm kottayam show room which was booked on 17th october 2014 with advance payment. The delivery of car was made on 20th march 2015 at 7.00pm. But i regret to inform with utmost displeasure that the service from evm motors in delivering the vehicle was totally unsatisfactory due to the following:

Problem was noticed in speed settings when we were about to take delivery of the...
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Gauri91
from Pune, Maharashtra
Jul 15, 2016
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Faulty car given - never repaired

Address: 422007

Ever since we bought a Volkswagen Polo (17th June 2915) last year, the car when running at a speed of 20-40 comes to a complete halt and back.It causes a massive jerk and goes back to normal.It is a life threatening fault which was failed to be detected by the service center several times.I am sick and tired of the incompetent team.Highly disappointed !!

I need my car fully repaired or replaced!!

Please get...
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R
Ramesh_apmj
Jul 11, 2016
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Abra motors, ambattur chennai

Address: 600058
Website: ABRA Motors

Vw is very good vehicle and the service center decides the maintenance and the quality of the brand.

Do you have vw, please dont go to the service center abra which is located in ambattur branch.

I've given my passat for service and they took 8 months for checking fly wheel sound and a/c fan replacement, again after 8th month they said that your battery was gone and place a new battery which i need to pay still...
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shah archana
from Vidisha, Madhya Pradesh
Jul 11, 2016
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Air bag did not open after a heavy impact... Spare not available with dealer

Address: Indore, Madhya Pradesh, 452001

Our Vehicle Vento - Reg No. MP09CJ7466 met with an accident on 21.06.16 & was toed to the authosriedDealer M/s Shirani Automotive Pvt Ltd., ( Service Centre ) same day..
recieved the Repaire Estimate on : 28.06.16 for Rs. 2, 90, 069/- it is very high .. & part are not available with dealer ...
Air Bag did not open even after heavry impact..
pl reply...
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R
Ranjan animesh
Jul 10, 2016
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Regarding for car servicing

Address: Indore, Madhya Pradesh, 452001

We are approaching for car servicing to indore service centre on dated 5 july 2016. he said your appointment fix on dated 13 july, but now they says your appointment fix on after 18 july and not gives us confirmed date because of he doesn't stock for car oil. and he doesn't pick my phone.
This type of silly issues arises in previous servicing. we are very unsatisfied. also the behaviour of employee is very badly and unprofessionally....
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prithvi.91
from Hyderabad, Telangana
Jul 9, 2016
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Tampering of documents and ruining my car

Address: Hyderabad, Andhra Pradesh, 500082
Website: www.volkswagen.co.in/en.html

Dear sir,
I have given my car for repair in vw deccan uppal in hyderabad after my car met with an accident, they promised to give my car in one month but have taken 4 months to deliver my car. even after keeping the car for 4 months they have not done the work correctly. and they are not able to rectify the problems in the car where the total gear box is spoiled and car is not running and more over the roof of the car is not properly...
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A
Avdheshp
Jul 9, 2016
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Not getting volkswagen standard of services at kalyan sales - agra

Address: Agra, Uttar Pradesh, 2820010

On 29th of aug'2016, i met with an major accident and car was not in the moving condition hence i took road side assistance service & with the help of hydra and crain they took my polo to agra service center (kalyan sales).
I got my repaired car after one month with rigorous follow ups but it was not upto volkswagen standard. they didn't checked entire car properly, means there was leakage near to oil chamber (for that i complaint...
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R
riteshjaiswal543
from Noida, Uttar Pradesh
Jul 8, 2016
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Worst after sale service.

Address: New Delhi, Delhi, 110085
Website: www.volkswagen.co.in

I had given my VW polo to Jahangir Puri Work station for a door replacement on 30th June 2016. Surveyor was assigned on 2nd July but its 8th July and they are not able to deliver me the car. They keep promising me today and today. Worst service ever received. Do not buy any Volkswagen car. You will regret your decision. All their employees are liars....
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H
harjeetsokhi
Jul 4, 2016
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Vento automatic tdi

Address: Vadodara, Gujarat, 390007

I brought this car on 7th june 2016.,. the very next i drove it there was pulling on left side which driving.,., so i thought its a simple alignment problem.,., the vehicle was send again and again and today (4th july) its the 4th time.,., that the car has been sent for the same problem.. result is 0.,.

Harjeet singh
Car purchased from : gj 6kd 2220
Place : vadodara lankmark
Mobile : [protected]
br...
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V P
from Delhi, Delhi
Jul 4, 2016
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Alloys bend

Address: 110014

This is reagarding my car vento tdi dl8cz 7995 uneven wearing of tyres, service centres is saying that alloys are bent however my concern is without a major impact or accident there is zero possibility that a alloy be bent and that too they are saying that both alloys are bent. my concern is alloys are too strong to be bent due to small path hole company has to take the responsibility for this manufacturing defect....
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Piyali Bhaumik
from Kolkata, West Bengal
Jul 4, 2016
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Change of key switch

Address: Kolkata, West Bengal, 700143
Website: www. Volkswagen .in

My car no WB02E0186.the key injector of my car is given to change at your service centre in topsia as it is not functioning. I have been asked to wait for 15days, and the new key will be hand over to me on 6th july. Now they asked me to wait for another 5days.I think you all know that the car is not a luxurios vehical. I cant use my car for 15days.I am facing a lot of problem for that. Please quiken the process....
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Dr Saurav Singh
from Dhemaji, Assam
Jul 1, 2016
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Problem in car speed

Address: Patna, Bihar, 800025

I have volkswagen vento highline diesel (2012). one day as i was driving my speed of the car became constant at 60 km/ hr. when i try to accelerate it give excessive smoke. i went to nearby service centre and they told me that there is problem of turbocharger and egr which is quite costly. i was unable to understand as my car has runned only 60000 km. please look at the matter.
My car no is hr26 by 2381
Chasis no - wvwl12600dt025630...
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