Volkswagen India Complaints &amp; Reviews

Address: Faridabad, Haryana, 121008

Hello VW India,

Recently i have taken my POLO CAR to your Faridabad workshop after a minor accident. I have submitted all the documents related to ownership, DL and policy.

Workshop manager entered a wrong details of my DL, however, insurance company initially approved the same for the works, however, not releasing the DO now.

First, its a mistake by the Service center and secondly by the Insurance...

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Address: Pune, Maharashtra, 411014

Website: www.volkswagenpune.com

I certainly had a very bad experience when i first went to buy a volkswagon car ameo from vidyut motors near mangala theater, pune, the salesman "ASHISH KADAM" was a nasty, rude, arrogant guy who talks as if he owns volkswagon, he does not know how to sell a luxury product, basic humility is lacking .When you ask him anything he replies in "YES" or a "NO"...very very indecent and a stupid guy.When we went inside for first 2 minutes he was...

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Address: New Delhi, Delhi, 110063

Hey hi! I bought a polo putting my faith in german technology but truly am disappointed, the americans score better. Of late the car is giving me quiet a few headaches, just a few months ago the car had problems with acceleration when i went to the service centre in moti nagar i ŵas told by the service engineer that the coolant tank had leaked and the coolant had leaked on the timing belt due to which i had to replace the timing belt as...

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Address: Lucknow, Uttar Pradesh, 226006

My Car no is UP32 FD0988. Met with an accident on highway with an animal due to which the radiator pipe got damaged resulting in leakage of coolant. This resulted in overheating of engine causing damage to inlet valves. (THE TECHNICAL PART HAS BEEN TOLD TO ME BY WORKSHOP). I was informed that these valves need to be changed & that invoice has been raised for the same on 2nd or 3rd June. Since then no definite information is made available...

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Address: 400058

Website: customer complaints ,Indian consumer complaints forum

I am completely dissatisfied by the way automark has given the delivery of my vehicle bearing no. Mh12 mw9567.

On the day of the delivery i. E. 14th jun 2016 itself while handing over the vehicle front door (Driverside) could not open with the key while all the other doors could open. This was the serious safety issue and manufacturing problem which must be reported to the company. And if this has happened now it can happen...

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Address: Bangalore, Karnataka, 560062

I have given my car (Vento Highline) for regular service in April 2016. They have delivered the vehicle after service. But lot of damages to the dash board and lit of sound and noise after the service. Thanks to Volkswagen palace cross, Hesaraghatta service station.

I have raised a complaint on Twitter once I found there was no intent of the service center of listening to my problems.

Then, the service center...

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Address: New Delhi, Delhi, 110017

Website: Volkswagen consumer complaint

I have given my vw highline - hr 12x 1420 to change the steering as it had issues & it was under warranty. I gave my car on 06th/ june/2016 for the same and i was informed by the team member asha that i will get my car in one day. Later i got the call that there are issues in shockers and knuckle also. And i told the team to get it replaced under warranty which they initially agree but refused later. So i was informed that this will be covered...

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Address: Faridabad, Haryana, 121002

Website: Volkswagon.in

I bought a polo gt 2 months back as it is a new car got a problem in the suspension
As i took my car to the service centre (faridabad volkswagon) they kept my car for almost 10 days and returned my car back assuring me dat this wont be happening again as the ptoblem is resolved as after 1 week only i started noise from suspension again the same noise dat was coming earlier now again i have ordered a complaint regarding as follows...

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Address: 400060

My vw vento is in extended warranty (Mh02cp8441) and has had the following complaints since the first year itself.

1. Gears do not engage properly
2. The fuel gauge indicator malfunctions and does not show correct reading.

I have complained to mumbai dealers (Esp. Tornado motors) and sent the car for repair but every time they do some workaround and send the car back without addressing the core issue....

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I mr. Karunakar teddy i am having polo vehicle, we have given vehicle for engine start problem as well as 90 k service. After completion this service we have taken vehicle, but it was not in good condition as we are given at the time service. Now after service no ice is coming from stirring and diesel tank cap is not working and extremely i have not satisfied with your vehicle and their service. If you people will not take proper action we...

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Address: Mumbai City, Maharashtra, 400099

Website: www.volkswagen.co.in

Unnecessary delay in giving trc by the dealer
poor show volkswagen india!!!

purchased cross polo mpi1.2 on apr 27 2016, dealer vw india -maa sheetla autowheels, haldwani, uttarkhand promised trc

in a day or two--- but never delivered trc ( temporary registration certificate) till date (06/june/ 2016)

despite regular reminders on phone and email.The salesmanager mr. Javed doesnt...

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Address: New Delhi, Delhi, 110060

Website: www.consumercomplaints.in/new_complaint

I own a polo gt tsi. My vehicle number is DL8C Z 4888 and i bought this car in 2013.
I also took extended warranty for my car.
Its DSG box started giving problems. My car was not in working condition and was parked at VW Moti Nagar, New Delhi for around 3-4 months.
when i got my car back after 4 months, it started giving problem again.

I also own Mercedes c220, skoda superb, vw jetta, chevy cruze and honda...

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Address: New Delhi, Delhi, 110035

Hi

Recently the storage box of my polo dashboard was broken. I go to kirti nagar centre and there service head mr sachin attend the case and told that in volkswagen seperate part not possible so whole dashboard to be changed. The cost for same will be appx rs[protected] for dashboard and 4000 for fitting)
I argue but he deny.

Then i go to jahangirpuri centre and mr rohit attend. He is very genuine person...

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Address: 781001

Website: www.volkswagen.co.in

My Volkswagen Polo car's clutch has been demaged from last 2 months and it is in not moving condition. As I bought that car from Guwahati(Assam) 2 years back and according to Volkswagen, now their service center has been moved from Guwahati.

Firstly when I contacted Volkswagen customer care they adviced to bring my car to Kolkata which is totally unethical because I bought that car from Guwahati.

Then repeated...

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Address: Thane, Maharashtra

Website: WWW.volkswagonindia.com

I Vinod N Patil owner of Volkswagon Polo Highline, Car number- MH 14 EU 3121. I gave my car for a second service of my car on 24th may 2016, i received my car that evening only, though service was not that good, cause inside of tha bonet was not cleaned well. I went to Lonavala on thursday 26th may 2016 . i reached there stopped my car at my bunglow, then when i went to take some stuff at market, while returning when i ignited my engine,...

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Address: Pune, Maharashtra, 411007

I, Mrs Saroj Chaudhari owns Vento automatic MH12 HL 6595 in Pune .
My car has damaged the bumper and radiator in small accident and i have deposited my car for repairs at Vidyut Motors Pune on 12 May 2016 .
The Garage has claimed from insurance company and same is sanctioned . They got the bumper but says that Radiator is not available from Company due to shortage and they have placed order long back .

I request...

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Address: Ghaziabad, Uttar Pradesh, 201010

I own volkswagen vento car (Petrol version), on[protected] i renewed my car insurance with the oriental insurance co.In the care of volkswagen.
On[protected], i submitted my car to ncr-east, sahibabad workshop for service and bodyshop.. I got some dents on the right back door, on the left penal, left front door, at the bonut, on the roof, and some minute scratches at the back and on front..
Left backlight and right mirror cap...

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My name is Purathur Thomas Francis, i am an NRI from Muscat. Beginning of this month i purchased VW-polo from Phoenix car-trichur., for my son who is studying in b'glore. Reg. No. KL 08- BJ 4807.
Before finalising the deal, my only request with the Sales Manager was to arrange a driver to deliver it in b'glore, for which initially he hesitated and then he agreed. When i specifically asked him how much will be the extra cost, he said...

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Address: 600037

Website: Indian consumer complaints forum

Having polo engine nocfw323615, chassis:wvwk12609dt023726, regn. Tn 18 w 0456
Run. Km 6500 so far two times break drum changed even now vobling when break applied. Highly risky to ride. I am using only city roads and highways. Service people say break may worned out due dust and sand. This unsatisfied filmsy reason. I am having crs of other makes where no such problem experiencd. Once proud to have volks wagon has to be reviewed....

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