Volkswagen India Complaints & Reviews

Ddpm wolksvagon dealor which is located in dehradun on haridwar bypass
i have a issue with them that i have planned fir new polo i contaced them i didnt tell thrm to place my order because of my paper works but they called me agin and again to give the booking amount atleast 5000 so after becoming irritate i gave them 5000 and told them that not to place order right now and on time of booking they didnt told me that on cancellation...

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Address: Guntur, Andhra Pradesh, 524002

Website: car repairs

We are getting regular serviceing done to our car from your volkswagen service center.in spite of maintaining the car as per company regulations we are finding the engine stopping in the middle of the road several times.this is a very serious situation and danger to the people travelling with the car.we got our car serviced and problems cleared by volkswagen guntur service center only to find that the car still has the same problem as it...

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Address: Vadodara, Gujarat, 390023

Website: Volkswagen.in

I had purchased new vento petrol automatic car on 25/4/2016 & drived just 127 km, now A/c of the same is not working. I approached to showroom, they replaced the part of other car & told me that new component is ordered and as soon as it will arrive they will replace with the old part. They told me that it was manufacturing defect so they have to the part, now my problem is how it is except able in new car, I would like to see the matter...

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Address: North Goa, Goa, 493511

Dear sir
This is to inform you that my vento car 2010 model diesel highline at goa wokshop since 18th may due to faulty clutch assembly it's earlier replaced in the month of march 21 now till today the car with wokshop i am very sorry for this not deliver my car as per commitment from technical team i request you to please look into this matter immediately

Regards
Sunil jantli
Car no. Ga 03 h 9279...

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Address: Lucknow, Uttar Pradesh, 274001

Own a volkswagen vento highline tdi, bought on July 2012
From past few weeks my car started loosing its pick-up while driving, i took my car to the authorized workshop and got it checked.
At the workshop after checking my car, i was told that the turbo charger (Glow) sensor is faulty and it needs to be replaced, the cost of replacement is approximately 120k to 141k inr.
I inquired why the sensor got damaged, the concerned...

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Address: Kolhapur, Maharashtra, 416415

Website: Volkswagen India

We were proud to be VW customer - this statement is true for only before sales & 2 months after sales.

Really very careless service providing after sales. We were now the past customers which are facing lot of problems after the first servicing regarding vehicle.

Please find the incidents details regarding the vehicle:
Resi No : MH10CA2799
VIN No : MEXF15601FT108265
Delivery Date : 27th Aug...

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Address: 482001

Dear sir, I had purchased a Volkswagen Vento from Volkswagen Hissar on 18h Sep 2014 through Canteen Stores Department Hissar. Since I am settled at Jabalpur on retirement from Army the Car was driven to Jabalpur and since then it has been under regular maintenance of your local dealer VW Jabalpur Frontier Cars India Pvt Ltd Bhedaghat Road Bypass Crossing Jabalpur. Due to unfair wear of Inner Edge of tyres Premature failure had resulted and...

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Address: Bellary, Karnataka, 583201

Date : 18/05/2016
To whom ever it may concern

Respected sir/madam,

I j. Rajashekar reddy had bought a vento tdi high line from
Your volkswagen hubli dealership on the name of my mother jayanthi
Devi on january 4th 2016. At the time of delivery they had told that
The vehicle is in good conditition and had taken my signature on the
Required documents. On feb we came to know that...

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Address: 380054

Dear sir,

From purchasing to till date, our experience with volkswagen is worst.
Bought polo petrol from vw ahmedabad, automark motors pvt ltd, s. G. Highway. We were given quotation with reverse parking sensors, and at time of delivery of car, they refused saying, its not possible. We have written proof. Our friend bought same model from another showroom (Das auto, ahmedabad), with a gape of a week, and got reverse...

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Address: Aurangabad, Maharashtra, 431001

I own a volkswagen vento highline tdi, bought on sep 2012.
From past few weeks my car started loosing its pick-up while driving, i took my car to the authorized workshop and got it checked.
At the workshop after checking my car, i was told that the exhaust gas recirculation (Egr) sensor is faulty and it needs to be replaced, the cost of replacement is approximately 50k to 60k inr.
I inquired why the sensor got damaged,...

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Address: Faridabad, Haryana, 121001

Hi team,
I m driving Volkswagen polo from last 4.5 year and now I have a very worst experience of my car Volkswagen polo during last week.No is HR51AP3344.. I m very shameful to say that i have serviced my vehicle at 80, 000 kms. it means next due date of my service is 95000 or 1 year. but before my due date, my vehicles engine oil was literally at zero level.. i was driving with my family at manalli ...in the meanwhile my driver...

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Address: Mumbai City, Maharashtra, 400706

Website: Volkswagon india customer care

I had given my volkswagen vento mh 43 al 4753 for service at vw navi mumbai. Autobhan automotive pvt. Ltd.Nerul. On 18 dec 2015. The running of the vehicle was 50496. Invoice number in14016040. Invoice date 19 dec 2015. Service advisor sandesh chandra. After few months, i realized that the vehicle was doing a lot of noise. I checked the engine oil level it was low. Took the vehicle to a local mechanic, he told that the oil has become thick...

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Address: Surat, Gujarat

As above I had purchased Volkswagen vento car. My new car throwing carbon and carbon monoxide from my silencer which is defects in my car. I am called your executive many times from 8th April to 21 April regarding this problem but I didn't get any positive response. I can't believe like you company behaved lightly and didn't solved my problem. So take return your defective car and solve my problem within 7 days. And no any fare decision taking...

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Address: 600096

Dear sir/madam

This is continuation to the customer complaint i raised on april 22nd through your portal (Id 1271191), for first year service of my vw polo car.

Sundaram motors, sent a csr ms priya to meet me on april 26th.

She apologised for the less than satisfactory experience that i had with them. She asked me to explain to her what the exact issues were, i shared my grievances at length...

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Address: Nashik, Maharashtra, 422002

Website: www.volkswagen.co.in

Volkswagen used a substandard battery in my car.

My car is covered under a 2 year warranty and it has been one and half years since the time of purchase.

One fine day my car did not start, out of nowhere it just did not start. I jumpstarted the car and took it to the service center in Nashik. They kept the car for eight days and later declared the battery dead.

I though the car was covered in...

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Address: Ernakulam, Kerala, 682027

My vehicle registration no. Is kl07bx7482.
I bought the vehicle from evm volkswagen ernnakulam.
I took 3 years service contract at rs.23000/- in good faith about the saving as suggested by the evm team.
I was not provided the offerred services.
My written complaint is pending un answered for the last 7 days.
I bought the vehicle trusting the german brand.
But those who are managing are tarnishing...

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Address: Chennai, Tamil Nadu, 600097

Website: Sundaram Motors

It is with deep regret i am writing to you with regard to my “ first year “ fully paid completed service for my vw polo car.

I had contacted sundaram motors, they had taken the car & returned the car within a day’s time. But since i was travelling due to work commitments, i did not personally take delivery of the car, it was my husband who did. The car was returned on april 7th, 2016.

The reason, i am...

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Address: Bhopal, Madhya Pradesh, 462001

A Battery was changed in my car model vento bearing registration no MP 04CH5901
After repeated request the guarantee Cardace of the Battery was not given saying that the Card will come from Company headquarters within 15 days. Today morning my car stopped in the middle of the of road while my mother and senior citizen was in the Car she suffers from hypertension for the next 15 minutes she went thru a harrowing time ..
When...

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Address: Kolkata, West Bengal, 700025

Kolkata Service centre is the worst ..only money making rougues. charged 18k for the work and didnt do anything- just washed the car. ABS sign is still on, tail light still not working, oil not changed, nothing was done .. please close this service centre. the service manager said he will give a free service - and has stopped taking calls after that ! his name is AMITABH NANDI - my car number is wb06g 4201 -POLO.. Please do something...

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Address: Faridabad, Haryana, 121006

My car polo highline tdi i purchased this on 21 feb 2012 and i am regreting that i purchased this car as after 3 months from purchase i have visited 200 times in service centres and the days its kept in service centre is around 400 as all the parts have been changed including full ( engine, gearbox all parts, clutch set 2 times, timing belt & bearing, stering column 2 times, ac compressor 2 times, injectors 2
times, battery, turbo,...

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Volkswagen India Complaints & Reviews

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Non refunding booking amount

Volkswagen vento car engine problem.

Car A/c not working in newly purchased car

My vento car at goa workshop for repair

Turbo charger complaint

Not satisfactory service providers

Wheel alignment unfair wear and tear of tyres

Painting issues

Poor service and cheater showroom dealer

Exhaust gas recirculation sensor.

Engine problem with service

Engine oil not changed

Regarding defect in my new vento car

Unsatisfactory response!

Battery substandard used

Cheating by dealer/ service centre

Poor first year service

Old Parts used in my car during Service

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