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Volkswagen India Complaints & Reviews

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Updated: Jan 22, 2025
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Volkswagen India reviews & complaints page 92

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P
pappys
from Chennai, Tamil Nadu
Jul 7, 2014
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Overcharging for spares

Address: Faridabad, Haryana

I am a "proud" owner of a Polo 1.2 petrol Comfort line owner. My car is just over an year old and has done only 5500 KM.The reverse light along with parking sensor stopped working in one fine morning.Uopn taking the car to the Authorised service centre in Faridabad, it was detected that a yellow sensor wire from the gear box to a junction box is broken.As the part was not available with the service centre at that time, an order was placed...
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M N REDDY
from Rajahmundry, Andhra Pradesh
Jul 7, 2014
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complaint against no cooperation of vehicle repair

Address: Bangalore, Karnataka

Dear Sir/ Madam
First i would like bring breif about the case
We have brought the vehicle on march 2011 and we used in 6 months with several problems and In the month of mach 2012, Due Manufacturing defect as per information given by the show room people in order resolve the problem from germany technician should come resolve the problem. after we wait for the two months, there is no response still car is under show room only....
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jnatali
from Mumbai, Maharashtra
Jul 6, 2014
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problem in new car

Address: Surat, Gujarat

I bought Walksvagen comfortline polo 1.2 liter diesel form navjivan showroom dated on 28 June 2024. when i was returning home from showroom i felt vibration in starring at the speed of 70 Km/h. so next day i called custermer care informed regard my problem and they suggest me to go service station. I took my car to service station and explained them my car problem. First they checked air pressure of all four wheel and found different air...
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Shagun Setia
from Gurgaon, Haryana
Jul 6, 2014
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Regarding poor customer delivery

Address: New Delhi, Delhi

Dear Team, This was my first and sincere attempt of to bring this to your notice that its been just 7 months that I bought my Volkswagen- Vento. The welcome to the Volkswagen family was such that I considered myself privileged to be part of the family, however, this wasn't the case. In February, after exactly 2 months I faced the problem of ECM where continuously my car was showing engine sign (picture attached). I contacted my sales...
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Marvel Soman
from Pune, Maharashtra
Jul 4, 2014
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Complaint about evm volkswagen cochin

Address: Ernakulam, Kerala

i have a polo1.2l petrol reg no.kl47a 8176...it was delivered from vw evm kochi dealership...at the time of delivery the charged me rs.18000 plus labour cost for stanley leather seats..the told me that it was 100% leather...after 8months the seat started to peel off like hell...my dress became dirty because of that peeled material...as i was busy with my work i couldnt report it..recently a expert from wellfit seat covers told me that my...
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gaurav99
from Delhi, Delhi
Jul 4, 2014
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regarding few problems

Address: Rewari, Haryana

i have been using jetta its just driven 17000 kms and there is problem with its stereo, window glass, about the locking and for this i have already sent my car to two different volkswagen service centre at gurgaon and rewari in haryana. they even charged me for this but till now problem is not resolved .they dont even pick the call many times. i am highly dissapointed after buying such a brand vw jetta..can not recommend to anyone... all...
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deltafoods60
from Mumbai, Maharashtra
Jul 3, 2014
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Regarding Polo Registration Problem

Address: Hyderabad, Andhra Pradesh

Dt: 03.07.2014 Dear Sir, I B. Rajeshwar Rao Partner of M/s. Indus foods, Jeedimetla, Hyderabad-500 055, I have purchased Polo Car in the month of April 15th 2014, on my company name at your showroom M/s. PPS Motors, Rajbhavan Road, Somajiguda, Hyderabad. The problem is my company is located at Jeedimetla and Vehicle registration RTA comes under Medchal RTA office but showroom people has given registration address RTA Kukatpally. On...
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Kartik V Punjabi
from Pune, Maharashtra
Jul 2, 2014
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VW Toureg V10 Tdi - Car given for Repairs to Shaman Downtown VW Mumbai since 4 Months

Address: Mumbai City, Maharashtra

I have given my Vehicle Regn No MH 02 AV 5400 to VW Workshop since 4 Months and written numerous complaints to VW Customer Care as well as Delaership there has been a pathetic response which is least to say. The most unethical approach a German Carmakers Dealership can give Customers to experience is in this Workshop of Shaman. No one responds to Emails or Calls by Customer. Customer is made to become a pleader and dealt with very poorly....
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Goyalsiddhant
from Delhi, Delhi
Jun 28, 2014
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Pathetic Service Staff - Elite Motors, Bangalore

Address: Bangalore, Karnataka

The staff at the Volkswagen bangalore - Elite Motors is pathetic. They dnt know how to communicate with their customers. The senior technician in the showroom doesnt know how to interact and the General manager of the service department is not ready to take any complains, instead he blames everything on the customer. They dnt deliver the car on the time promised. They dnt give you any estimation about the work. The car delieved to...
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Naren Bimbrahw
from Kapurthala, Punjab
Jun 28, 2014
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Door creaks, rattles and others

Address: Ludhiana, Punjab

Kind attention – Vw India & M/s Lally Motors India Private Limited (Volkswagen Ludhiana, Punjab). Subject – Complaint letter. Respected sir/madam, I’m writing this letter to inform you about my highly shocking and unsatisfactory experience with my latest purchase from Volkswagen, Ludhiana. I purchased a Volkswagen Jetta 2.0 TDi comfortline test drive vehicle from the above mentioned agency bearing Engine No. CLC049049, Chassis...
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vaibhav kanodia
from Mumbai, Maharashtra
Jun 28, 2014
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jetta complaint

Address: Surat, Gujarat

Dear Sir, I am an owner of your Volkswagen Jetta car vide registration no. GJ05CL9324 & Chassis no. WVWH081K68A290915 & I have a complain to make, let me brief you first. Somewhere in the month of August or September, my car Jetta was submerged in rain water due to which the engine of my car got ceased. I got it repaired at your authorized service center in Vadodara, Gujarat. Now, the actual problem is that on 16/04/2014,...
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malay bohra
from Mumbai, Maharashtra
Jun 26, 2014
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car brake failure !!!

Address: Pune, Maharashtra

Dear Sir, I Flying Officer Malay Bohra am a combatant member of Indian Air force. I am serving the country as a fighter pilot. On 29th May 2014 I was going to my squadron at Air Force Station lohegaon on duty in my car Volkswagen polo (RJ-14 CR 7152) manufactured in Jan 2013 insured under United India Insurance policy number 141300/31/13/01/00009431. While on my way to the place of duty my car went off road and fell into a...
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Kanupriya Misra
from Delhi, Delhi
Jun 26, 2014
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Service station

Address: Gwalior, Madhya Pradesh

No proper facilities for customers to sit for the time being when their car is getting serviced! It doesn't feel like if the AC in the sitting area is working! And you are not free to watch the television which is placed in the sitting area! You are not asked for any bevrages like the other companies offer! I have been to ford service station and maruti service station and with a brand like volkswagen i truly expect better facilities and...
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Vikash Toonwal
Jun 25, 2014
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have problem of oil leakage

Address: Jaipur, Rajasthan

Hello' sir i m Vikash Toonwal, I am a customer of your company volkswagon vento 1.6 CR MPL diesel i have a problem in my car from last 2 months of oil leakage from Tappit cover & injector. I visited on 1 april 14 in Tanya Cars Pvt.Ltd. they suggested me that your car's problem was clearly solved and you can take your car on 3 april 2014.but after a single month on1 may 2014 i have the same problem again oil leakage in tappit cover &...
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Agarwal Manoj
from Mumbai, Maharashtra
Jun 25, 2014
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Heating problem of polo 1.6l

Address: Ghaziabad, Uttar Pradesh

I have purchased Polo 1.6 petrol in April 2012 Reg.no. is UP-14-BR-6161 from TORQUE VOLKS WAGON, GHAZIABAD, but I am not satisfied the performance of the car, in 27 months this car has gone for repair under break down other than service 9-10 times in workshop.Now I am facing heating problem of the engine.In 2 & half months I faced similar problem, but nobody resolve the permanent solution of this problem.My car is still in workshop from...
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balasubramani1980
from Mumbai, Maharashtra
Jun 23, 2014
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regarding service rendered by your company dealer(Ramani Cars Private Limited) at madurai for TN-47-AD-7007

Address: Madurai, Tamil Nadu

Sir, I have purchased the Volkswagen Vento Style bearing registration no.TM-47-AD-7007. On the date of delivery from the showroom, the company dealer Ramani Cars Private Limited has affixed the incomplete rear bumper chrome beading which was identified and thereafter removed by the dealer and tried to affix the same with gum. But the same was not fixed and fully removed. But at the same time, your dealer had requested me to fix the chrome...
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Aditish05
from Delhi, Delhi
Jun 23, 2014
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Harassment by Volkswaen Lalbaug workshop

Address: Mumbai City, Maharashtra

I purchased your card vento automatic and got delivery on April 2011. Car number MH02CB 8249. Since then the car has given me the same problem of suddenly stopping on the road and refusing to start. In July 2012 your service agent told me that's a battery issue and replaced it with a new battery. In dec 2012 I was told rat has chewed away the wiring and again this was apparently replaced. Now again in June 2014 I am told there's...
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kapil khowal
from Delhi, Delhi
Jun 22, 2014
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I am not satisfied with my car

Address: New Delhi, Delhi

Subject : feed-up with your car Polo and service centre and dealers
I, KAPIL KHOWAL, S/o Prem Chand Khowal, R/o B-105, Gurudwara Road, Gali No. 12, Mandaawali Fazalpur, Delhi, India. Ph. [protected], [protected].
I am your customer using Volkswagen Car Model VW POLO since April’2013,
My car registration no. is : DL 7 CM 6363,
Registration no. : 04/08/2011,
Chasis no. : WVWA11605BT030417
Engine...
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subodhallbank
from Udhampur, Jammu and Kashmir
Jun 20, 2014
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Repairing Work of One Polo in Allahabad Uttar Pradesh

Address: Allahabad, Uttar Pradesh

We purchased one Polo Tdi on17/10/2012 since then this vehicle has its run on about 34000 KMs. . On 17/06/2014 we took our POLO for third 'servicing ' with the problem of acceleration in the vehicle (on only about 34000 Kms). The goodself engineer told that the clutch plate will have to be changed (with the cost of Rs.19000/-)and get this polo on one or two days.. On 19/06/2014 we have been again told that some parts of related to clutch...
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Address: New Delhi, Delhi

I bought a Volkwagen Polo (Trendline Petrol), DL3C BM 7053 in May, 2010 from Bhasin Motors, South Ex, New Delhi. I am very dissatisfied with the quality/service of the car. On 17 Feb 2011, I got a warning signal and contacted my service station (Broadway at Faridabad), I was told that they will have to keep the car for 7 days and they need to change the head cylinder. The car had only run 9711 kms by then. The FSO number for the service is:...
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