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Volkswagen India Complaints & Reviews

www.volkswagen.co.in

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Updated: Jan 22, 2025

Complaints 2195

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1323

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872

Good! Volkswagen India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Volkswagen India step up their efforts to fully resolve all complaints 👍

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Address: Bhopal, Madhya Pradesh

1) Huge sound in shock observer since purchasing of CAR. But now service center is asking to replace the shock observer at my cost 2) Decrease in OIL level (about one liter) after first servicing of CAR 3) Burst in Turbo Hose Pipe : Twice in SIX month 4) Car stops on the road while driving. Service center person is saying break down in fuel pump. Replace fuel pump on free of cost as it is under warranty. Then also, Car stops while driving....

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Address: Gurgaon, Haryana

I was driving towards Barely(UP) two days back, my car got heated and I stopped the car and wait for 10 mins, again I started the car but it did not start, then I called RSA number of Volkswagen, they toed the car to Barely Volkswagen workshop, Now they are saying my car engine got seized, I purchased the car on 30th Oct 2013 from showroom( Frontier Autoworld Pvt. Ltd. G-1, Vatika City Point, M.G. Road, Gurgaon - 122001 New Delhi & NCR)...

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Address: Kannur, Kerala

I had complaint many a times but still the problem is not solved.Every time they call from vw and ask me about the problems and i told them everything that my problem is the product.The main problem which i faced is that i changed my abs sensors one after the other.That too my car has run only 30, 000 km, in the second service my bill came almost around 25-30, 000 and even now the abs problem is there and the worst part is last week when...

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Address: Faridabad, Haryana

sir/maam worst car i have ever purchased the same models cars were recalled for the dsg and mechatronic problems overseas why not here..two times my cars flywheel has been changed and now there is a problem with the mechatronic i am really fed up of the bloody gear box and i am not paying for the repair as well ...just want to inform it is the worst car ever purchased by me and i am not recommending anyone to buy this piece of crap...y dont...

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Address: Gurgaon, Haryana

I bought VW Touareg (luxury SUV) in March 2010 in Gurgaon. I drive around 10-15Kms/day to office and back and have driven only around 28K Kms in less than 4 years. Recently, the engine had started to make background humming noise and some missing, therefore, I took the card to Frontier Auto Service Center, Gurgaon (authorised service center). They checked and said that this is nothing serious and some winter morning problems. I got the car...

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Address: New Delhi, Delhi

I mrs vijay kumar had given my vento car dl3cbw0105 model 1.6 diesel highline for insurance claim on 3/12/2013 to mr amit in volkswagen north delhi showroom g lobus pvt ltd 34, ssi industrial area gt karnal road. On delivery of the car on 24/12/2013 i had not received any of the original rc, licence and insurance documents. On enquiry they were very rude and took a very casual approach on this matter. It has been a week since the complaint...

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Address: Bangalore, Karnataka

I had given my Vento (Comfortline Petrol) car for 1 year servicing on 14th Nov 2013 and they returned it back with one of the door protectors damaged due to which there is a bad sound whenever I open the left back door. The service contact Mr. Rahul has been very irresponsible in addressing my concern and it has been more than a month now, there has been no communication on how they would rectify the problem. Initially they were reluctant...

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Address: Ahmedabad, Gujarat

I own a volkswagen jetta and my car faces vibration while driving. Now its just 1 and half year since we purchased and also only 31000km driven even though company says our car tyre need a replacement now i dont understand how is that possible that company tyre wear off so easily. I need claim from company so please help me out in the matter. -Dhanesh chhajer ([protected]) GJ1-KP-6261...

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Address: Visakhapatnam, Andhra Pradesh

Have using your company car i.e Volkswagen Vonto My Car No. AP 16 BW 2222 Modal : 2011 Colour :Black Reading : 43, 000 below The complaint are following:- (a) white smook is coming from silencer (b) engine nocking sound is very high I am giving the your showroom at Rajamundry the complaint knot be rectified. The car conduction is bad conduction. Please rectified the complaint give the suggestion to Rajamundry showroom....

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Address: Chandigarh, Chandigarh

I had purchased Volkswagen POLO Treadline from Swami Automobiles Phase 1 Chandigarh on 28th of November. Before purchasing of car I inquired for the 0% finance that I came to know from some of my colleagues. I was told that the zero % finance scheme is not there and now they do not give 0% finance on any of the cars on intervention of RBI. On December 13, 2013 Swami Automobiles gives an advertisement of 0 % finance to its customers. Why...

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Address: Pune, Maharashtra

I have purchased Volkswagan vento in Jun 2011. I have completed warranty of it in year jun2013. At the completion of 21000 Km. My car started vibrating with heater coil indication on it.As I was out of town shown to nearby garrage. So he cleared the indication with the help of scanner. After which running aroung 15 Km it started with the same again. My Second service was due 28nov 2013, even not completing 30 K (as per due KM for second servicing.)...

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Address: Kannur, Kerala

Complaint no SLF38326 KL58 E 8859 This is regarding a complaint registered on 4/11/13 w.r.t my car engine. During the initial check dealer has confirmed that engine cylinder there is a problem and asked us to pay 1Lakh Rs. Since the car has run only 10k Km and just completed 2 yrs it was told by dealer that they will replace it on company cost through goodwill. My car is stationed at workshop since from 4/11/13 and as of today 1 month...

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Address: Hyderabad, Andhra Pradesh

Hi I am Volkswagen Customer having Polo Trendline 2011 Model. I have given my vehicle for servicing and rear axle replacement at Volkswagen Deccan Workshop, Ramanthapur, Hyderabad. After initial inspection by the technicians they estimated the cost of rear axle beam about 30000 and said they have put an indent as the part was not readily available. When I went back to collect my vehicle, the cost of rear axle showed 69500 and the total...

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Address: Hisar, Haryana

I, Leena Kajal, am a owner of a Volkswagen Vento, which I had bought in 2011 and its registration number is: HR20W3075. My car has been at the Volkswagen Hisar ever since 2nd December 2013 because there was some problem in the car because it was not getting started. And till now the agency has not been able to figure out the cause for it. Also, I have been facing this problem with the car in getting started ever since I have bought it. I...

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Address: Visakhapatnam, Andhra Pradesh

This is to intimate that, the service performance in Visakhapatnam Show Room (AP) is not up to the mark. Plz find the below details for your reference; 1. My vehicle was given for general service on last month (Sept 2013), they informed me that the lower body of the car(ie, coolant & radiant cover) was replaced with new one, but it was found that its not new with charging me the replacement cost. 2. Battery was replaced in the month...

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Address: YSR, Andhra Pradesh

Good morning sir My polo met with with an accident on 21st december 2012 and it was repaired by APPLE AUTO ( VOLKSWAGEN WHITEFIELD ) they gave me the bill of 1, 11, 000 rupees later delivered the vehicle at 1st week of August 2013, they naerly took 8 months for that the thing to say you is 2 weeks back i am traveling from Hyderabad to Kadapa when we traveled 400km from Hyderabad the vehicle was stopped itself by showing battery symbol and...

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Address: Mumbai City, Maharashtra

This mail sent to VW India on 28/11/13 on follow up found the contact nos. is wrong. Their is no respose from VW on our complaint. Pls. see mail below and you can imagine it is not at all a happy relationship with VW India . Pls. help. M S Mahurker E Mail : [protected]@askaragroup.com Tel. nos. 26138520/26138500 To, Volkswagen Group Sales India Private Limited Vakils House, 18 Sprott Road Ballard Estate, 400001 Mumbai India Phone:...

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Address: Ahmedabad, Gujarat

AS WHEN I TURN OR ANY MOVEMENT OF STEERING IS TOO HARD AND ITS BECOME STUFF WHEN CAR IS IN SPEED. I ALREADY TOLD TO AT AHMEDABAD SERVICE STATION AND THEY ARE TALKING ABOUT BIG AMOUNT NOW ONLY 2 OR 3 YEARS TO BUY SUCH EXPENSIVE CAR WITHOUT ANY MY MISTAKE THIS PART OF THE CAR IS NOT PROPER THEN COMPANY DENIED TO REPAIR OR REPLACE IT....

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We have booked car from volkswagen deccan showroom on 23october2013 vento car due to wrong commitment given by sales person nagarjuna reddy on behalf of loan amount we have cancelled the car.we have approached them for giving return of our booking amount for that they denying the request and he is talking very badly for returning the amount payed...

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Address: Lucknow, Uttar Pradesh

My name is shiv Sharma from Lucknow, Got purchased one Volkswagen Polo on 24TH May 2011 from Gurgaon . My car number is HR-26-BK-5626 The model number is Polo Diesel Since last 6 month i am just visiting the car workshop in Lucknow ( Viraj Autosales, Lucknow ) . In my last visit they repair the keys again after 15 days both the keys got again came out from the base of the key Now even i have shown them the bad quality of metal used...

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