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Volkswagen India Complaints & Reviews

www.volkswagen.co.in

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Updated: Jan 22, 2025

Complaints 2195

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Good! Volkswagen India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Volkswagen India step up their efforts to fully resolve all complaints 👍

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Address: Agra, Uttar Pradesh

i am based in Agra and bought my car from the dealer here who also runs the service station. My car 2010 model is Jetta. It runs well but asks for too much of servicing after the year of purchase. The problem worsens when the service station keeps the car for more than a week and reasons that the particular spare is out of stock. This issue has not arisen once or twice but 4-5 times in 2 years. The commitment of the people is poor, the...

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Address: New Delhi, Delhi

HEY VOLKSWAGEN!!
i own a Volkswagen vento 2010 highline petrol model . Everything was fine till last Friday when i took my car to service station as its ac was not working . While exploring the problem it was found out that there was a crack in engine head . Which i suppose is the the problem of companies build quality .anyhow there has been a week my car is in service station and the people at Volkswagen are not entertaining my complaint...

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Address: Kannur, Kerala

I Jortin Mathew, very sad to inform u that my new vento coforline which I recently bought on[protected] had facing critical problems. The car has only driven 1500 km. Firstly a coil like indication and engine indication appeared while driving in yellow colour. This has been occur after a knocking. Later the car having starting problem and missing. I had shown my car in volkswagen service centre kottayam, but the problem not yet rectify and...

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Address: Vadodara, Gujarat

I tow my vw polo at toll free number at baroda show room in car fuel pump problem and now service executive tell me that engine satarter problame show u have to pay 12000 extra I have vw warranty so why should I pay for this Replay me as soon as possible please bcoz 12000 amount is now small amount my car number is gj16 bb 9755...

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Address: Kapurthala, Punjab

i buy vento comfort line from lally motors jalandhar of white colour 6 days back firstly d car is having a big problem of gear shifting i went there two time but d problem is nor resolved and the body shell is fully covered with dusty particles and the another problem of gear shifting comes to me but they are not listening to any i want u to take strict action against them and listen to our issues also this company is not a good one everytime...

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Address: Kapurthala, Punjab

I buy new vento comfort line 6 days back dere is a problem in shifting of gears from d day i buy d car when d car was in d agency i told dm d same thing but in reply i got d ans dat d prob get resolved by shifting two three times but till now my car runs near about 500 kms and d problem is same till now please help me to get out of dis problem by taking immediate action and secondly dere were dots on d body shell too on car they had given...

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Address: Moradabad, Uttar Pradesh

Sir, i am Fed up at the problems in my car volkwagen passat. Its irritating how a german company like vw has so many problems. Its like they have done something to mint money at every level. The most unclear company i have ever faced. I have had several services and repairs at bhasin motors. ( mathura road) they just seem to lie. I haev been ignoring my probs complain in my car as in know the process is too long & and...

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Address: Moga, Punjab

sir/madam i am sukhchain singh from moga punjab. main volkswagen ki jetta car use kr rha hu bt muje ic car main 2 bar a/c ki prblm aa chuki hai a/c bilkul cooling ni kr rha or last tym bhi yeh prblm thi bt main ne ludhiana se lally motors se thk krwaya tha bt abh yeh prblm dubara aa giyi hai plzz meri prblm solv ki jaye jald sey jld my cont no izzzz [protected]...

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Address: Ahmedabad, Gujarat

my volkswagon polo battery got replaced on c14th june 2013 yesterday i was driving and i got back home and after that it just didnt start. the mechanic today jumpstarted it and has taken it to the service centre. how can a battery just discharge like that before even a year has been completed? should i write to the battery company? i want it replaced now as i ma not sure how long can the same battery run? pl reply to abhija.[protected]@gmail.com...

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Address: Gurgaon, Haryana

i bought polo comfotline on 13-4-14, and today morning i found wire buring smeel while running AC. i have called the dealer and they took the car to the service station. the guy who is attending the car is not sure when he will be rectify the problem and when i will get my car. This is really frustrating. i took the car looking into the brandname. But on the very first day im came to realise that i made a wrong choice. can you help in...

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Address: Hyderabad, Andhra Pradesh

Dear Team, This is to inform you that I have purchased POLO(petrol)car in PPS jubilee hills branch Hyderabad location on 26.9.2012. Till now I didn’t get extended warranty for 3rd year(2 years default extended warranty provided by your company ) which is committed by PPS employee and attached is the document FYR. Till now I Didn’t get the valid AMC copy from 1.5 year for vehicle free service. Iam continuously following up...

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Address: Hyderabad, Andhra Pradesh

Hello i took volkswagen polo tdi in the month of december 2011, i am facing a lots of problem with the car, like at 7000kms turbo pipe has been replaced, later fuel pump, poor visibilty and low pick, now problem with steering and there is a smoke came from ac grill, many problems i am facing but the problem is not yet solved...

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Address: Jaipur, Rajasthan

My new Vento No. RJ 14 CT 4711 is in Tanya Cars, Jaipur workshop for last 10 days for some repair works. It was promised to be delivered on Tuesday, then Wednesday and then by 11am today. My driver is in workshop since morning. Still there is no sign/surance about delivery. I am sorry to say, but your services are very poor with insensitive people at workshop not properly replying nor communicating about the delivery of vehicles. Work...

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Address: Aurangabad, Maharashtra

my compliant for new polo GT AT is pending since long. i did not even receive the RTO registration number. the new car is with manufacturing defect. i have no clue whatsoever regarding the problem. i am not even getting the satisfactory reply from service centre at aurangabad. this is not expected from VW group, that too for the existing VW customer. i request, if problem cannot be solved refund me the money. whenever y could solve...

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Address: Moradabad, Uttar Pradesh

Good Noon dear sir/madam I have purchased new polo car on 03 march 2014 from Maa Sheetla Autowheels Pvt Ltd. Rampur Road, Haldwani, DIst Nainital (U.K.) Unfourtunatly on 21st march 2014 I got a small accident at SAMBHAL CHAURAHA ( DABAL FATAK) MORADABAD (U.P.) After that i reach with my POLO Car at my nearest Volks Wegen service center, Dehli Road, Moradabad (U.P.) Dated 22nd March 2014. My Polo car is insured by TATA AIG Insurance...

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Address: Gurgaon, Haryana

I bought Polo diesel in Apr 2013 from Dhingra Automobiles, Gurgaon. Since the very beginning these guys have been highly unprofessional and never ever delivered what they promised. Starting with the 20 days delay in delivery of my car to the issues that have been there since the beginning. There are 3 issues: 1.Horn making some kind of cabin noise; 2. Left front door not opening from outside (very irritating) ; 3. Car not moving in straight...

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Address: Haridwar, Uttarakhand

I have brought Polo Petrol in Dec 2012 from VW dehradun, from onwards I have facing problem in horn switches, when I drive car on highways or approx above 30-40 kmph, horn will not blown from the steering switches, the same had been told to Volkswagen dehradun various times from my first Sevice to till date. I have also Checked the horn switches by changing the whole steering wheel. But the problem persist the same. Now the Sevice guy told...

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Address: Mumbai City, Maharashtra

to maik.stephan, customer.care, joerg.mueller, service, service.mgr, customer.care, crm.service, aarti.naidu, amit.m, amey.surve, sandeep.deshmu., Divya, aninditagmr, sudip.rungta, roydeep29 Dear Sir, I would like to inform you about the issues I am facing with my vehicle purchased on the 1st of September 2013. It is unfortunate that I have no option left but to involve the highest authorities at VW India to arrive at a solution...

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Address: Mumbai City, Maharashtra

Dear Sir/Madam I am really not satisfied the way my sales and after sales case was handled by VW Tornado Motors. After paying the full money and my bank EMI started, Initially when I purchased the vehicle they allocated the car to me and I did the insurance on the same and done temp registration after doing the temp registration I was advised the wrong cars were allocated to me. So I had to pay again for Temp Registration also Insurance...

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n give am writing this in great shock.
dear responsible person,

i serviced my car after 10000 kms not bcoz i wanted to but i had to. Now listen to the trick the people at the dealership use. When they do service they do not put full engine oil. when i checked the gauge it was only uptil half . i thought may be they made a mistake but i was shocked when one of the representatives came to my place to listen to my complaint....

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