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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Sep 20, 2024
Complaints 1380
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239
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So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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West Bengal State Electricity Distribution Company [WBSEDCL]

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48
WBSEDCL \"installation number/type\" for online payment account
12
bill payment by scanning qr code
8
cancellation load enhancement quotation

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Wrong bill or fine is asked now after disconnection in 2009
2 bills paid through qr of phonepe but bill still showing unpaid
Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 61

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F
faruksk
from Mumbai, Maharashtra
Oct 15, 2014
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online payment problem

My Consumar Id[protected] Name SABIR ALI SHEIKH My bill online payment compilite but also status so bill pay pleasce help me 09-Oct[protected]Oct-2014) TO TRANSFER INB West Bengal State Electri WBSEDCL Payments ASBI[protected]IG00BBLIA1 TRANSFER TO[protected]...
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prash n
from Digboi, Assam
Oct 14, 2014
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excess bill pay not deduced

Sir I have paid two part payment one of bill through EVM Machine and another of computer payment which is used through your staff at Lalbagh Murshidabad, My consumer Id is[protected] name Prasanta Kumar Nayek I have paid 105/- excess paid against Bill amount was 1895 and paid amount was 2000 receipt No 190807 dt 10 Aug 2014 and next payment receipt no[protected] dt 11 Aug 2014 Rs 3788/- and my next bill amount is 4933/- and shown the...
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Prabirsa
from Haldia, West Bengal
Oct 14, 2014
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regarding online payment update :

WBSEDCL CONSUMER ID:[protected] &[protected] Payments through net banking of S.B.I Ref no:- ASBI[protected]CH15272040 TRANSFER TO[protected]/ Rs-464.49 & Ref:-ASBI[protected]CH15272231 TRANSPER TO[protected]/ Rs1164.49 DATED ON 12.10.2014. the receipt for the same have not been mailed or updated in my account......
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abdul58
from Kolkata, West Bengal
Oct 12, 2014
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For bill paid

My consumer id is[protected]. 4/10/2014 this date i paied my electric pill by e-payment. But my bill still show this wbsedcl website. My bill details is - transaction id: ctx[protected]
Date: 04.10.2014 08:08:39
Payment gateway: icici (Card)
Billing office: fulbari customer care center
Bp. No: [protected]
Consumer id:[protected]
Name: md. Emazuddin sk
Invoice number:[protected]
Bill...
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N
nbhulu
from Darjiling, West Bengal
Oct 12, 2014
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I want receive through email.

Dear sir, I Golok Behari Majumder, vill-altore bangapara, gazole, malda consumer id[protected] pay my bill of Rs.263 through netbanking and after succesfully transaction I have not any receive. kindly send this receive through email. mail id: [protected]@gmail.com. or contact me [protected]. Thank you....
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Neil Mitra
from Egra, West Bengal
Sep 30, 2014
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Extremely low voltage and immense power cut

My consumer no is A585037 and consumer id is[protected] at Math Chandipur, East Medinipur region. Everyday we witness extreme low voltage of 120-130V 5pm onwards along with massive load-shedding at a stretch about 4/5 hours. The problem is thickening more and more during this puja season. If you can't provide sufficient service, why are you taking up more and more customers to feed? Your service is extremely despairing....
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Bapanpinki
from Delhi, Delhi
Sep 29, 2014
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Fault Repairing Charge

Address: Hooghly, West Bengal

Dear Sir /Madam, first of all congratulate you for improvemt in your connection and service. But I have a small query and complain. I register a docket (docket no.[protected] due to power failure only in our house in our locality on 29th September, 2014 at around 2:30 pm. The servicing persons came at around 5 pm. They checked the connection and suggested to change the complete wire that connected our house meter from street pole and they...
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b_paro
from Kolkata, West Bengal
Sep 27, 2014
Jun 25, 2022
This thread was updated on Jun 25, 2022
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Grievance_Electricity Power Rates

Address: Kolkata, West Bengal

Dear S.E.(Comm.) & RGRO & Asst. Manager(HR & A), At first thanks for the good work and continuous and without break power supply. However, would like to bring to your notice a few problems related to customer service(Consumer ID[protected] /[protected] At first, the age being the AGE of OUTSOURCING and WBSEDCL is also not way behind, hence they too outsourced their meter reading job to some vendor. The vendor came...
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manilal ghara
from Darbhanga, Bihar
Sep 25, 2014
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complain for defective meter and poor condition of service

Sir, I am Gobinda Chandra Ghara, a new consumer of Nandakumar CCC. I had applied for new connection two years ago. I had deposit Rs.-200/- as Earnest money on 09/04/2012(ref no. [protected]). The WBSEDCL Representative made his inspection on 14/06/2012. I had deposited Rs.- 800/- as House SC Charge and Rs.- 922/- as Security Deposit on 25/09/2012. On 23/08/2014 they had installed a new meter but it is defective. ACCORDING TO YELLOW READING...
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rajdutta73
from Mumbai, Maharashtra
Sep 23, 2014
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Electricity Bill not received till date

Address: Kolkata, West Bengal

Electric meter was installed in my flat dated 5th May 2014, meter no. B1267385, Service connection number[protected]. I have not yet received any bill inspite of follow ups with these people. I fear that they would send me a bill suddenly with some exorbitant charges and it would also be under higher slab. Please help regarding this issue Following are my details: Name - Rajib Dutta Address - Flat 504, 4th Floor, Block A, Big Sadhukhan...
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bibhas maity
from Mumbai, Maharashtra
Sep 21, 2014
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Unexpected huge bill amount

I, Bibhas Maity, resident of 4/F Old Calcutta Road, Muktapukur, Near Sweeper Qtr. My consumer ID No. is[protected], For last 6 months my Electric Meter was defective, however which has been changed few days before. As my meter was defective the meter reading must be generate as an average bill. In spite of that my bill was generated triple than that average bill. However without delay I have paid my first quarter bill. Please rectify the amount...
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prithuduyti
from Mumbai, Maharashtra
Sep 14, 2014
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your engineer/supply staff not doing proper job at my supply point sperking error

Address: Nadia, West Bengal

Dear SIr,

Here I am complaint against your field supply staff Kalyani WBSE who are going to fix my supply point problem, they came to visit against complaint but not fix the issue every 7 days after we are suffering no power at my residence.


I want it should fix properly, so that I no need to complain after 7 days for same issue. my current complain no is[protected].


hope you will...
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S
sambhu khanrah
Sep 13, 2014
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for electric bill

Address: Howrah, West Bengal

sir i am a consumer of WBSEDCL, BAGNAN-II ES .I get connection on 30/10/2013 meter no landis L2906825 service connection no[protected], company takes four time riding but still now i did not get any electric bill, I also complain in office at bagnan II on 14/08/14 but still i did not get any response ....
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probirmukherjee
from Shillong, Meghalaya
Sep 9, 2014
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CHANGE OF STOP METER FROM LAST 6 MONTH

DEAR SIR/ MADAM, I pankaj Mukherjee from mogra, hooghly want to inform you that, from last 6 month my house metre in my name was stopped working and for that when i and my family member goes to our local office at Mogra for submitting the application, they simply ignore the matter and told us that they aware about it and do the need full in time. But it already 6 month over and still now it not replace and due to that i have to pay...
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S
smsharma
from Kolkata, West Bengal
Sep 9, 2014
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WBSEDCL - Refund of quotation Amount Rs 859/- Paid against application No 1002147321

Dear Sir Under consumer ID No[protected] undersign being applied for fresh connection at New Town, Balaka Abasan of action Area-1, Kolkata-700156 on 23.08.2014 by e payment.Till date status shows Connection Working on my visit at New Town Electric Company Ltd on 05.09.2014 came to know for New Town online system is not valid unndersign amaze to see how your system generated quotation for said address & collected e payment for same.On my...
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sjana1973
from Haldia, West Bengal
Sep 8, 2014
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Defective meter & huge energy bill for Consumer ID # 224039084

Address: Purba Medinipur, West Bengal

Dear Sir/ Madam, This is to inform you that I am not staying at the residence at Anandahdhara, Haldia due to professional reasons. Recently, I cam to know that my energy meter is defective and already applied for replacement on Sep 04, 2014. I have also received a huge amount electricity bill of Rs. 2133.00 for the month of Sep-Nov 2014 (Invoice Number #[protected]. Therefore, I would like to request you to revise the said energy...
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smsharma
from Kolkata, West Bengal
Sep 8, 2014
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Refund of quotation Amount Rs 859/- Paid against application No 1002147321

Address: Kolkata, West Bengal

Dear Sir Under consumer ID No[protected] undersign being applied for fresh connection at New Town, Balaka Abasan of action Area-1, Kolkata-700156 on 23.08.2014 by e payment.Till date status shows Connection Working on my visit at New Town Electric Company Ltd on 05.09.2014 came to know for New Town online system is not valid unndersign amaze to see how your system generated quotation for said address & collected e payment for same.On...
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bholanathbildesk
Sep 7, 2014
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Refund my electric bill which are not success.

Address: Purulia, West Bengal

I tried to payment electric bill on 4/9/2014 which amount Rs.456.49/- through my PNB inter net Banking but not success.This amount is not credited my pnb account till now. Transaction details as follows... Transaction Date Instrument ID Transaction Remarks Debit Credit Account Balance 04/09/14 BILLDESK /MPNB[protected]/[protected]/e bill 456.49 33, 857.89 Kindly take soon necessary step for this problem and oblige.....
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manish sultania
from Silapathar, Assam
Sep 4, 2014
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regarding online payment update

Address: Purulia, West Bengal

i had paid online on 1st sept 2014 for consumer id[protected] 01-Sep[protected]Sep-2014) TO TRANSFER INB West Bengal State Electri WBSEDCL Payments MSBI[protected]IGY9870911 TRANSFER TO[protected] 1, 775.49 the reciept for the same have not been mailed or updated in my account...
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sanchik
from Kolkata, West Bengal
Sep 4, 2014
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Meter not working but still bill coming around 1000 per month.

Address: Kolkata, West Bengal

Hi, I have a flat at kestopur where no one is staying since April, 2014.Still electricity bill is coming around 1000 per month.meter number:T2182367.CONSUMER ID:[protected] Biling amount for Jul, Aug and Sep, 2014 came around 2952.27 while there is no one staying in the flat since april, 2014. After receiving this bill I immediatedly made a complaint in the electricity supply at Krishnapur branch.There I got a bad experience .according...
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