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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
Resolved
1271
Unresolved
128
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Xolo reviews & complaints page 2

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A
abhishek rawani
from Jamshedpur, Jharkhand
Oct 1, 2017
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charging issue

Address: Dhanbad, Jharkhand, 828116
Website: www.xolo.in

Phn thik se charge ni hota h...2 bar phn ka charging board change karaye 640 rs laga... But same halat h... Service centre wala ko bolo to bolte h... Apka charger thik ni h... Hm jab gaye service centre or jitni baar gaye waha dekhe sare costumer charging prblm hi le kar aate... I think this is the worst company... Phone ko charge me lagao to charge ni badhta ulta kav kav drain ho jata... Kav charge hota v to bohot slow... Mujhe lagta h......
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M
Mayur2821
from Delhi, Delhi
Aug 15, 2017
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switching off due to overheating

Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Sir my phone xolo era 4g is gettng switched ff again and again due to overheating message displayed on the screen, as in fact its not heated that much while usage of only 5 min. Its get switched off by displaying the message of overheating. It even not allow me to play the game for five min. Or if i use othr app it max takes 20-30 to get switched off. Plzz sir find a solution of it and resolve it....
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R
Ramesh. Davle
from Morjim, Goa
Aug 1, 2017
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mobile handset problems. xolo black 1x

Sir. I have purchased xolo black 1 x on 16/10/2016 through shop cj. Order no [protected]. Xolo black 4g phone touch pad not working properly, he is off automatically some times a day. And not on immediately, then he was on but that time few words on screen (Starting anroied app) and after 15 minute mobile on. Screen brightness problems.
Please help me and solve my mobile problem's.

My address - dhaitnagar ambad,...
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S
Shashx3
Jul 31, 2017
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unethical behaviour by service centre

Address: 273016
Website: www.xolo.in

My phone was getting off every time with sim in it. I visited lava service center. They told me it is problem of display & it'll cost rs.1048 of replacing the LCD display of my phone. I said ok. than after 3 days when i got my phone back there was problem with the touch( which was working fine before ) they told me it needs software update which will cost around rs.120. After that also my real issue was not resolved & they said there is problem...
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G
gurunathBhopale
from Pune, Maharashtra
Jul 13, 2017
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XOLO 8X 1020, touch screen is not working.

Address: 411021
Website: www.xolo.in

I have taken this phone 2 years back. It was working fine till now. But right now the whole touch screen of my mobile is not working. I am trying to reach their customer care mobile number, but it is telling me this number is not correct. I have taken this number from xolo official website.

Below is my mobile imei no-[protected] and [protected]
Sn:8x1020414k0004872

I am trying to call theirs authorized...
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A
Abhijid
from Kolkata, West Bengal
Jul 2, 2017
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Xolo mobile blast on 2nd july 2017

Address: Kolkata, West Bengal, 700094
Website: Xolo/Lava

My mobile model is q1010i. Is blast just 4hrs back. So i called customer care and experience with unhelpful response. Received docket id:00173684

I don't know why it suddenly blast as it was in stable condition and unplugged with charging cable.
It can be a major incident but thanks too god that there is no injury in life. Only damaged my wallet with money and my wrist watch.
Please take necessary action from...
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S
Sheke
from Chavakkad, Kerala
Jun 19, 2017
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Xolo black phone

Address: Bangalore, Karnataka, 560021
Website: Satishankalagi1977@gmail.com

Sir. I have purchased xolo black on 11/7/2016. Order no [protected]. Xolo black 4g phone touch not working properly. I have given to registered service center at bangalore last week. But they told me to its not working. Then they told me to return back to where you have purchased. So pls give me a new mobile phone or refund money. Pls do the need full things. I am your regular customer. And junioun customer. Pls help me. Thanks regards...
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S
suvanker
from Kolkata, West Bengal
Jun 15, 2017
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Chatting me your authorized service centre

Address: Kolkata, West Bengal, 700066

My phone era4g 7months running on 11/6/17 my phone was dead i go to ur authorized sarvice centre galaxy electronic trades kolkata they told me there is a liquid damaged i was charged 550 rupee's but after one day same condition of my phone and now they told ur battery damaged. But i know that there is a no liquid damaged they are cheating me plese help me to continue with xolo...
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N
Nirmala Asthana
from Kolkata, West Bengal
Jul 18, 2017
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mic issue

Address: Lucknow, Uttar Pradesh, 226010

I already repaired my xolo 8x-1100 mic 6 times i.e..3 times during warranty and 3 times during out of warranty . They repaired my handset in the cost of rs650 but still i m facing same problem again n again . Im very much disappointed with xolo service and also their product quality.I have purchased my handset almost 3 years ago after 6 months from purchasing date i got mic issue, so i have visited nearest authorise service centre, they repaired...
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R
Ravi Ramya
from Bengaluru, Karnataka
May 24, 2017
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Xolo era 2

Address: 562109

Xolo era 2 mobile I use Jio and Airtel sim here I get a problem in sending and recieving sms in Airtel sim but Jio no problem if i want send sms by using airtel sim it us giving sms not sent but this airtel sim working other mobile neatly there is no problem to send and recieve sms but in xolo era 2 mobile is a problem to sent sms so please any one solve this problem or else give me nearest service center address to my address is Bidadi,...
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S
Siddharth Meher
from Ranaghat, West Bengal
May 23, 2017
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Few apps not running.

Address: 768001

Recently I bought a XOLO ERA 2X 3GB.
Expected to run all kinds of apps but as I installed Facebook app and tried to open, a dialogue box appears stating "unfortunately, Facebook has stopped"
Not only Facebook, but also Instagram is also showing the same thing. And these are the apps that I have tried recently only.. I even tried them first uninstalling and then reinstalling but the same problem is still persisting. Please help...
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V
Vishal Sheth
from Delhi, Delhi
May 10, 2017
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XOLO q1100 play 8x mic breaks every 3 months

Address: Bangalore, Karnataka, 560093

I had purchased xolo play 8x 1100 some time back. Initially it worked fine for 6 month. on 6th month mic stopped working. I took it to service center and got it repaired. Service center replaced it every time until it was in warranty. But now warrenty is over. Service center charges 550 for replacing mic. For time being i pickup phone with loud speaker mode and than it works.
service center asks 550/- for repairing every time. But...
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Y
y p nayyar
from Rampur, Himachal Pradesh
May 9, 2017
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Black xolo 1x giving problem again and again

I purchased black xolo1 x from reliance digital store gurgaon on 25/07/2016
against name y.p.nayyar imei no [protected]
it is giving continues problem i got it repaired no of time from your service centre at yammunagar they gave me new adopter on payment basis also and
said that adopter u r using is nor in order
after some days it again got out of order i got it repaired three or four times
from your...
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M
mayank3010
from Bengaluru, Karnataka
Apr 28, 2017
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Mobile q1010i

Address: Jammu, Jammu and Kashmir, 180001
Website: xolo

Dear sir

I had xolo q1010i which i was using since more than two years and it. However today while charging suddenly flames started coming from it and then it exploded.
The phone is completely bunt from the back side. The plastic frame is melted and screen have also come outside of the frame. Also all my important data and contacts are gone.
I have recommended xolo products to many friends but now i am facing...
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A
ashirimam
from Kanpur, Uttar Pradesh
Apr 27, 2017
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Sim tray for xolo era hd

Address: Lucknow, Uttar Pradesh, 226010

I have a complaint regarding my "xolo era hd sim tray". I visited the service centre itself but i was really disappointed with this kind of hospitality they provided me. My problem was neglected at every point. Neglegance of my complaints regarding my sim tray. Kindly help me out to prove that xolo is capable of standing in market and fulfilling the needs of customer. I shall be highly thankful to you.

I have tried more then...
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B
Bhatiumesh
from Lucknow, Uttar Pradesh
Apr 26, 2017
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Not get proper solution of my phone

Address: Jodhpur, Rajasthan, 342003
Website: www.xolo.in

Sir when I bought my phone then from then onwards the phone has software issue. When I have given it to service center then it looks around 3 months to resolve the problem, then the issue is of software and imei no., but about 2 weeks ago, due to my phone memory get full, I just do factory reset to my phone. From then onwards the phone cannot do call outgoing or incomming. When I show the problem to the service center then they simply said...
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F
flameofthenorth
Apr 22, 2017
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Nvidia Tegra Note

Address: 122003
Website: xolo.in

Just wanted to share a missed business opportunity for an Indian technology company. This week I attended the Google Education summit in Auckland, New Zealand, where I propose schoolwide takeup of android devices on a system that gives teachers the complete freedom to garden wall internet activity to prevent misuse and mis scope of student endeavour. Because Xolo are unable to return or replace my in warranty tablet in the fifteen months...
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A
Aryan Arindam Saha
from Kolkata, West Bengal
Apr 18, 2017
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Bad performance of xolo era 1x

Sir ami flipcart dia xolo era 1x kine6ii but kodin ar modhei software problem ho66e phone a dekha66e unfortunately stooped...
Did not responding aiguli tarpor sound isse as6ee battery isse ho66e but service center gele amake software update kore dia dia66ee but ami 15-16 bar service center ge6ii... I want to return my phone and replace my phone.. Call me [protected], [protected]...
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P
Parveen Taya
from Delhi, Delhi
Apr 14, 2017
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Xolo q1010i blast and fully burned

Address: Panipat, Haryana, 91

Dear sir,

Hi

My name is parveen kumar from panipat (Haryana).

My contact no.[protected]
Mail id: [protected]@gmail.com

I was using xolo q1010i for almost 3 years, bought it for rs.10360/- and it was working normal and smooth till yesterday. I was at my home seating on the sofa the phone was hanged and when i restart the phone after some time suddenly slight fire started coming...
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D
Dhananjaiah M.V
from Bengaluru, Karnataka
Apr 14, 2017
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Xolo Black touch screen issue intermittently

Address: 560079

Hi Team,
Here i am informing about my 'Xolo Black' phone issue and 2nd time facing touch screen issue under warranty period. Again same problem as started at 3rd time but warranty is completed. Finally this issue is completely not resolved from beginning on-wards. May be particular this model have a some issue. Here i am sincerely requesting to please replace my mobile with any other equivalent model.
Kindly reply on my request....
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