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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 5

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N
naresh969536
from Delhi, Delhi
Nov 6, 2016
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Non-availability of battery and flip cover for Xolo Play 6x-1000 mobile.

Address: Varanasi, Uttar Pradesh, 221004
Website: care@xolo.in ; www.xolo.in/service-policies

Dear Sir,
I have been regularly using Xolo mobiles for last few years. I was comfortable using these mobiles till i realised that the battery for Xolo Play 6x-1000 requires replacement. It is unfortunate to note that these spares are not available anywhere in market or online. I tried even at Varanasi Xolo service centre but unsuccessful.
Pls improve your aftersales service to maintain your brand loyalty.
I shall request...
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Chavda Kalpesh Ahir Janjmer
from Ahmedabad, Gujarat
Nov 5, 2016
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My xolo black in warranty is 25 days in service center in warranty replace to me lava v5

Address: 364320
Website: Kalpsahir6262@gmail.com

Sir my xolo black mobile is charging promblem so me give xolo sarvice center bhavnagar he tauking to my mobile is totly false to he give me new mobile xolo black not avalible to he give lava pixal v2 it specyfi is not done to xolo black i am note fine to this replacement me take v5 so pleas give v5 my mo no [protected] my name kalpesh ahir my work order no[protected] my emi no [protected]......
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Ankit786786
from Indore, Madhya Pradesh
Nov 3, 2016
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Replacement my intex aqua shine 4g

Address: 491001
Website: Index sevice center

Mere handset mai headphone jack ki hardware problem hai isko main 15/10/16 ko purchase kiya, open and actived with sim 26 /10/2016 se kiya and ismai hardware problem thi starting se and govt holiday thi and is reason se main is 3/11/16 ko service center durg mai dikhya and un ne ise repair ka kaha but mujhe handset repair nahi krwana hai mujhe isko change krna hai becoz starting se hi hardware problem hai and esa ni toh mai consumer protection...
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D
devendra gurjar
Nov 2, 2016
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Bad response from service centre

Address: Ashoknagar, Madhya Pradesh, 473331
Website: Google

Poor service in gwalior service centre
Not giving any response and wasted my valuable time when i went there
Staff of Centre only for enjoying and not worry about customer.not giving answer on mobile also. Without looking my handset properly they told me to gave big charge.if they respond before this time then i will get benefit of 1 year warranty...
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Chavda Kalpesh Ahir Janjmer
from Ahmedabad, Gujarat
Oct 27, 2016
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My xolo black in warranty not working tmy xolo black is not working in warranty replace to me lava v5

Address: 364320
Website: Kalpsahir6262@gmail.com

Sir my xolo black mobile is charging promblem so me give xolo sarvice center bhavnagar he tauking to my mobile is totly false to he give me new mobile xolo black not avalible to he give lava pixal v2 it specyfi is not done to xolo black i am note fine to this replacement me take v5 so pleas give v5 my mo no [protected] my name kalpesh ahir my work order no[protected] my emi no [protected]...
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Christopher Mendonca
from Pune, Maharashtra
Oct 25, 2016
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My xolo black ix sim slot not opening

Address: 403510
Website: www.xolo.in

To xolo

Sir,

I have just this evening at 5.30pm 25th tue oct' 2016 received the mobile ordered by me via xpress courier. My order no: [protected], booked on 17/10/2016 on shopcj. Item code:[protected].

This is a complaint lodged by myself audrey mendonca indicating that the sim unit is not ejecting whereby, i am unable to insert any sim to enable me to begin using my new mobile.
br...
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ziyaul
from New Delhi, Delhi
Oct 21, 2016
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Service Center Careless about Customer problems

Dear Sir,
I have XOLO BLACK 1X, having excessive heating problem, on addition to this Touch is Not Properly Working, Display becomes Blank sometimes and phone automatically Switch OFF.

My Phone in warranty period so Regarding above Problem i submitted my phone to one of your Service Center (Mayank Services) on 01/10/16. Its more than 20 days but still i cant get my phone back from the center. Each time i visit i get...
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Sitanshu Kumar Singh
Oct 19, 2016
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Xolo black 1X battery going to blast soon,back cover coming out

Address: Bokaro, Jharkhand, 827006
Website: wwww.xolo.in

Hello sir, i have buyed Xolo black 1x in 16 Nov 2015..Now it's 1year also not completed but battery got damaged and going bigger day by day..as bcoz of this my back cover also coming outside the phone...I got totally harrased in this phone because of its bad quality..plz replace this model with other same model or resolve my problem.Now I really want justice against these company using Chinese batteries.....
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Sushil Bablu
from Korba, Chhattisgarh
Oct 18, 2016
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Touch not working properly

Address: Dehradun, Uttarakhand, 492006

DEAR SIR, I have purchase XOLO BLACK mobile in shop .i used this mobile only one month touch not working properly then i did given to XOLO care at Raipur on 03/09/2016 my IMEI NO [protected] WORK ORDER NO[protected] and my complant no is 1732970 i am still waiting for mobile, they say TP not come from company., when TP comes to Raipur, Chhattisgarh....
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!a1
from New Delhi, Delhi
Oct 17, 2016
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Xolo black x1 handset

Address: New Delhi, Delhi, 110043
Website: about Xolo Service Center

I have given my xolo black x1 on 27th september 2016 my work order number is[protected] and they ensure me that i will get my phone within a week however even till today they havn't given my phone and still saying the same thing that we will call you once we repair your handset.

I have already called to xolo customer care and they provide me complaint number 1806135. I want my phone to be repair as soon as possible as i can't...
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Saif Irshad Shaikh
from Vasai-Virar, Maharashtra
Oct 12, 2016
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Xolo black 1x

Address: Thane, Maharashtra, 401208
Website: www.xolo.in

Had purchased a xolo 1 x black phone in march month.in starting it work very good but after one month it create a big problem. Screen is blinking and stop after shut down the mobile. And again blinking after few hours. After show in service center in lucknow they solve it temporary. They format my phone and said that company is preparing a software to resolve this issue.
But after 3 month your company is not prepare a software. Now...
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bhupendrak1995
from Mumbai, Maharashtra
Oct 11, 2016
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Mobile handset xolo a1010 imei 1:911427002018508 bill no 532

Address: 28151
Website: www.xolomobile.co.in

Dear team, i visit again your service canter and talk with mr. praveen but he told that i not repair your hand set. i call to customer care number and executive told me you submit your hand set to service centor he repiar it free you not your work order no. ie[protected] for your refrence i call you after 12 days but he not recived my hand set, i again talked to care executive by call id no 1722292, 17223635 and direct talk to engeear by...
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Bikram Barman.
Oct 9, 2016
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Regarding service centre

Address: Dhanbad, Jharkhand

I don't know whom I blem about those people whom you offered your service centre at Bank Mor Dhanbad, Because those guys never working properly and they have very rude with there customer sorry its your cuatomer...I wanted to share my experience in xolo, its worst service which I got not directly from you But your those people are wosrt...I will never choose Xolo and never suggest friends too because they are coward, kamine apna manmani krte...
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upendra01
from Mundi, Madhya Pradesh
Oct 9, 2016
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Complaint about technical fault

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.xolo.in

Dear sir,
mai[protected] ko flipkart se xolo black mobile purches kiya tha uske 2 month ke baad touch khrab ho gya jisko bna ke 20 din mai service center se vapas mila uske 10 din baad charging ka problem aaya phir se 1 month service center se bankar mila uske baad phir se touch mai problem aaya jisko damage bta ke 4500/- liya.is prakar mere mobile mai kai tarh ke problem aane lge jiske liye mai service center ka12-13 bar chakkar...
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Vivek Parashar
from Mumbai, Maharashtra
Oct 7, 2016
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Phone auto operation, heating problem, no battery backup, and much more.

Address: 313001
Website: www.xolo.in

Purchased a phone on 23.09.2016, there are various problems in my phone. Service center admit the same but company is not providing the do for the same and that too with in due period. Even i handed over the product on 27.09.2016 to the service center.
Even i m writing to the officials of the xolo company about this they are not taking care of the same and just ask to wait for the resolution and its about 10 days passes and i m waiting...
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Diksha Bhatia
from Dehra Dun, Uttarakhand
Oct 6, 2016
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Refund request

Address: Dehradun, Uttarakhand, 278001

I m having xolo black and i hav just buyed it 5 months ago m in these 5 months i have submitted my xolo black 4 times in service centre with different problems.Xolo customer care is doing nothing just delaying day by day so i request to refund me i dont even want to replace my phone i just want my money back.Even the xolo company is not responding well .It seems as if they are less cared selling something is really easy bt after selling a...
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vinayak thatte
from Chennai, Tamil Nadu
Oct 3, 2016
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Xolo Opus 3 - Complaint regarding software problem / updation of system

Address: Thane, Maharashtra, 421201
Website: xolo

I have purchased Xolo Opus 3 mobile phone in April 2015. For 7 to 8 months it was working properly. Suddenly some websites started appearing and getting downloaded automatically in the phone. I contacted the vendor and he got it formatted twice but still the same problem continued. Vendor told it is a problem of software and you have to contact xolo service centre. Finally I went to xolo service centre in dombivli at Gopi Mall. They have...
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charan sandhu
from Kolkata, West Bengal
Sep 26, 2016
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Phone is heating and not give battery backup

Address: 700137
Website: snapdeal

I have xolo black 3gb it has some problems comes first when we update any app in playstore than ui is crashed an d in xolo blac its app opeanig responce time is not so good ne open slow and during one month use my xolo give problems like heating verymuch without any use not give battrey backup when i give charge atr night 100% in morning i see battrey is come in 25 % without any use when i play games or serv net than phone gtt more heat so...
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vikasisgod
from Bengaluru, Karnataka
Sep 24, 2016
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Xolo tegra tablet

Address: 560040

The tablet was working fine for around 3 months then it started having really bad battery and would get heated really fast, it also has become very slow .
is this a software issue or some virus. the tab sometimes switches of automatically.it charges very slowly.i have tried factory resetting it many times but still no solution. please help
the tab was bought in amazon.in...
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Subhrajeet Giri
from Delhi, Delhi
Sep 24, 2016
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Marshmallow update error

Address: Sambalpur, Odisha, 768018
Website: www.xolo.in

With new marshmallow update on xolo era x smartphone, it seems impissible to call on 4g sim. I have tried all options, all supported softwares with phone facility but could not make a single outgoing call.
Even when i m trying to disconnect, the call is not disconnected.

There are no other problem. But this has become a major problem as we all are jio sim user & this update has taken free call facility from us.
Please...
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