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Updated: Nov 8, 2024
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K
Kavya Kuthiala
from Gurgaon, Haryana
Nov 22, 2017
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unauthorized charges to my bill

Address: Panchkula, Haryana, 134109

Airtel changed my monthly plan on their own without any communication to me. As per them, they gave me waivers as i was a premium customer to them but then without any intimation they increased the rental. Now they are asking me to pay double the amount which used to come as the bill.

Following are the details of the plan month wise starting march, 2017

March - 1380
April - 1380
May - 1472
June...
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A
Abuzar Mirza
from Lucknow, Uttar Pradesh
Nov 22, 2017
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not able to complete transaction.

Hi I have loaded 1000 on Airtel Payments Bank but I am not able to do any transaction on it. It gives the message Debit for this account is not allowed. I e mailed them several times but they haven't tried to reply back once. Worst customer experience in my whole life....
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R
Rohit Sharma Balgotra
from Naduvattam, Tamil Nadu
Nov 21, 2017
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change of sim region

Address: 530009
Website: [email protected]

I had a relaince no. [protected]. I port it to airtel from airtel office chennai. That time i was in chennai. On same day i had to come to vizag n now im in vizag i found that i lost my sim i went 4 times to airtel office but they are not able to provide me new sim to told that i have to go to chennai for that sim but now i cant go to chennai. They are not able to provide me any sim either prepaid n post paid they told aftr 45 days u will...
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B
Brijith6
from Mumbai, Maharashtra
Nov 21, 2017
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important banking sms not able to receive

Address: Thiruvananthapuram, Kerala, 695014

My airtel prepaid number fails to receive important otp sms from banks and other establishments as a result of which i have been unable to carry out any phone based transactions.
Bought a new phone on advice that the phone i was using might be faulty. But the problem remains the same.
The card has also been tried on other phones, and the same problem persists.
The service provider says sim is fine.
Very frustrating....
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B
bharathkk23
from Mysore, Karnataka
Nov 21, 2017
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cashback not credited

Address: Bangalore, Karnataka, 560004

This is 3rd time in a row that airtel release a cash back offer & don't credit it until we raise a complaint. When asked to post the call to upper management they always they have gone for a break. Why is it always we need to remind them about the cash back.. Nobody bothers until we call. So it's all a dummy plans they release

Please make note of the complaint number raised to airtel payments bank - 1035672...
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P
prasanna kumar kada (kp)
from Vijayawada, Andhra Pradesh
Nov 21, 2017
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haven't received airtel new sim after port

Address: 533001

I have submitted documents for port out from idea postpaid to airtel postpaid.
The port was succesful yesterday and the idea service was terminated. But the dealer haven't provided me a new airtel sim which he promised to deliver at my address by post. I suspect that sim was misplaced at their end. Interuption of service of this number was taking toll on my work contacts.
Following are the details

Mobile number...
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M
Manohar Malani
from Rangpo, Sikkim
Nov 21, 2017
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early expiry of validity on 9903450002

Address: Kolkata, West Bengal, 700034
Website: airtel.in

I recharged my no on sept 9th and got 2 confirmation message at 00.12 hrs

1. 1 gb/day 3g/4g data has been credited to your account for 84 days

2. Free local std mobile calls facility has been activated on your number for 84 days.

Ideally my plan should be valid till 1st dec 2017.

Since today (21st nov) morning voice call facility has been withdrawn on my mobile. Internet is working....
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H
Hi Rolland
from Chennai, Tamil Nadu
Nov 21, 2017
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airtel secure plan claim rejected--sick service

Address: 560072

I have given my Mobile as they told that this is a kind of insurance. I was under an impression that it will cover and they have collected the info and device nicely and after 15 days they returned the device stating the CLAIM HAS BEEN REJECTED WITH SOME ### EXCUSES .. THEY ONLY SEEK MONEY FOR THE SERVICE. THEY TOLD SOME MYSTERIOUS REASONS EVEN I TOLD THE REAL FACT THEY DONT ACCEPT. I WAS NOT AWARE ALL THE CUSTOMERS ARE FACING THE SAME ISSUE.....
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D
Deepanjali Goswami
from Delhi, Delhi
Nov 21, 2017
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unable to get mobile data service

Address: 781039

I have converted my airtel sim to 4g from 3g, but now i can't use mobile data as no data service is available.
Kindly allow me to use the 4g service and also i tried many times to fix the problem, but could not succeed. I have no idea what type of airtel service it is that it gives me warning always that you will not be able to use airtel service. I have no idea what is wrong with airtel.in that after updating also its not providing...
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M
moham37
from Bengaluru, Karnataka
Nov 21, 2017
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my mobile number deactivated which by airtel

Address: Mysore, Karnataka, 570007

Sir,

My name is mohammed irfan sait. From last 8 years approximately i was using my airtel number [protected]. Suddenly on 19th nov around 7 pm it was showing not on registered networks then next day i visited airtel store request new sim. They it is completely deactivated give us one day time. Today they're saying it's completely deactivated due non usage but convinced by showing call details and recharge. They said they're...
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S
Shaley
from Chennai, Tamil Nadu
Nov 21, 2017
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regarding wrong calls for past 3 years and still continuing

Address: 560100

I have been continuously tortured for the past 3 years with wrong call from airtel and now its more worse in the form of automated calls. I own my mobile number for past 14 years and from last 3 years my mobile number has been registered to some airtel broadband connection. That person is real bad in paying his bills and i'm the one getting threatened calls for missing the bill payment. I would have requested atleast 10, 000+ customer care...
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R
RenuKarthick Sukumar
from Bengaluru, Karnataka
Nov 21, 2017
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prepaid/couldn't activate the plan from main balance

Address: Chennai, Tamil Nadu, 600044
Website: airtel.in

I have given offer to activate 399 offer from my main balance, after adding 400 to my main balance couldn't able to activate it. When contacted customer they told that no such offer is available for you and you are only eligible for 448 plan. Again added 60 rs to my main balance and tried activating the 448 plan, again i couldn't able to activate that plan also.
When contacting customer care:
1. She told that they have some...
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R
Rohit211
from Jodhpur, Rajasthan
Nov 21, 2017
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I want to get my number call details

Address: Nagaur, Rajasthan, 341511

I want to get my airtel prepaid number [protected] call details
Because that's my home number and this number arrived a many rong number then i want to get this number whole outgoing and incoming call details
I have arrive a many unknown number then i want to know which is this

Please i have very humble request to you
Provide me this number call details
Please contact me on [protected] or my mail...
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S
sohamg12
from Mumbai, Maharashtra
Nov 21, 2017
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unlawful deduction of talk time balance money

Address: 700051
Website: www.airtel.in

Airtel has activated topdoctorsonline service without my consent, which has been deducting rs49 from my talktime balance for the past 3 weeks. They deducted rs 49 twice and rs 7 (My remaining balance), before i caught this act.
I called customer care, who says this has got nothing to do with airtel. Now, in the sms provided, the sender is ak-airsep, and the sms body contains a redirect url for using more airtel services - http://56789.airtel.in....
+1 photos
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A
[email protected]
from Delhi, Delhi
Nov 21, 2017
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outgoing closed of my number 8800270910

Address: 110084
Website: www.airtel.in

I am nitesh arora i have a corporate. Plan my bill generate for previous month around 900 + but i was not paid because in previous bill you have add scheme of rs 150 without informing me and your customer care was said to me sir ap 900 ki jagah 600 pay kardo but i was paid the whole amount but this time again my bill goes to 900 include your scheme i don't know why that is the reason i will not pay the bill please help me to waiver of my...
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J
jasssarang
from Garhshankar, Punjab
Nov 21, 2017
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airtel is fooling at the name of 4g!

Address: Hoshiarpur, Punjab, 144404

Hi,
I'm airtel user for almost 2 years i swapped my bsnl sim with airtel with hope that its services are better than bsnl but from past months i've been recharging unlimited pack and didn't swap my sim to jio because at first, the speed of airtel 4g was good but jio was offering far better offers that time now for 2 or 3 weeks i'm facing the low-speed threat i tried recharging my sim with small packs like 130 mb...
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K
krishna20117
from Noida, Uttar Pradesh
Nov 21, 2017
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offer dete h pr milta nhe h

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team

16 nov ko maine porting ke request dali gye the, but apke team ne mujhe call krke bola hum apko 299 me 70 din k liye calling free or 70 gb data denge, maine bola abhi maine apne aircel no pr plan activate kra liya h,
Agr ye plan aap mujhe 21 nov ko dete ho to me recharge krunga, vo bole the h apko 21 nov ko mil jayega, ye call me retainsion team ne kiya tha, pr aa jb maine caal kiya to ye offer nhe h, plz...
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S
saxena.18
from Mumbai, Maharashtra
Nov 21, 2017
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airtel broadband not feasible in my area (malad west mumbai)

Address: 40095

I have been trying to get an airtel broadband connection but they say that there is a feasibility issue at my location, fyi. I must mention that i am located at the well known area of mumbai "malad west" and now i feel like i am still living in 90s era that too in some rural area so that they are unable to provide me the basic internet facility. Probably they don't want to spend on stretching their lines to my location, but that is just an...
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M
Mxaynzu
Nov 21, 2017
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activation of services in prepaid sim

Address: Bangalore, Karnataka

I changed my postpaid sim to prepaid sim on 4th of november 2017. Sim is activated but services are not activated. When i contacted airtel retail outlet in mathikere they told me to contact airtel cutomer care at [protected] and they told me to contact airtel outlet not airtel customer care. Both of them are playing blaming each other to activate. Its close to 20 days now. Worst customer care experience in mathikere outlet, in this outlet...
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K
kaustuv kautsayan
from Delhi, Delhi
Nov 21, 2017
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cheated to provide ported number.

My idea post paid number [protected], which has been using for last 3-4 years. I applied for number porting and get a new connection from airtel. But the number did not activated, the company assured me to start earlier. Again airtel provide a new sim for the ported number, this time again the number did not activated. Third time airtel provide the new one but unfortunately i could not get the connection. The do not tell me reason for not...
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