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Airtel Complaints & Reviews

www.airtel.in

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Updated: Nov 8, 2024

Complaints 54545

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Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 1001

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Address: Bhilwara, Rajasthan

Dear operator,

My mother is using your mobile services for number [protected] and from past 2 days she is not able use her phone due to some issues from your end.

She has been complaining at your costumer care number about the same, but they are not at all helpful.

They have been telling her that it will start to work in 24 hours, then 72, and then many more hours are being added, still not working.br...

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Address: Mumbai City, Maharashtra

Website: airtel.in

Hi, i am not receiving any sms from any network except airtel most of the times, further i am not getting messages from various banks, irctc, makemytrip etc. This problem started from 21th nov 2017 and i have contacted customer care atleast 20 times since then, everytime they tell me that the complaint has been logged and will be resolved by such and such date and time and i never get any response. This is really frustrating as i am unable...

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Address: Jaipur, Rajasthan, 302033

I have tried to recharge my airtel no with rs.448 through my airtel app on 20th november, monday, 2017. I experienced that the online recharge service and airtel payment bank services are very poor quality. I have faced a high level of mental stress as my money has deducted and recharge not done. I don't have any option then to wait for the refund of my money.
I have mailed my query to different authorities of airtel but there is...

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Address: Meerut, Uttar Pradesh, 250001

Website: www.consumercomplaints.in/new_complaint

Sir/ma'am.. I'm an airtel user. I made a recharge of rs 399 on 17th november. Actually before making a recharge i show my offers dialing *121*51# there i found two offers at the same cost. One was 84 gb data (3gb per day) and loc+std calling for 28 days and the other was 70gb data (1gb per day) and loc+std calls for 70 days. That's why i dialed customer care number and asked to avail me the offer of 70gb data for 70 days. The officer i talked...

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Address: 140604

Dear sir / madam,

I have lost my sim on date 22/11/2017 around 3:15 pm while going to tuition.
The last call made was by my sister and we had talked around 40-45 min.
I am not able to reach my number now.

My mobile number was [protected] and i bought it from baltana (Zirakpur) and the same is issued under my father's name. I have this number for more than 6-7 years.

Request you please...

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Address: 560087

Website: www.airtel.in

Last time i raised the complaint about network issues, and customer care people told me they will inform technical team and closed the complaint with out resolving the issue.My old complaint Id: OT[protected]. this is 3rd time am raising the complaint and nothing is rectified. i have 4G connection and it works worst than 2G connection....

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Address: Kanpur, Uttar Pradesh, 208007

Website: Airtel

I had lost my mobile on 19th nov and taken a new sim of same no which is still not activated. Almost 30hrs are over and i am contacting your customer care from last night but nobody is able to tell why my sim is not activated till now. Your people are having a very casual approach towards my problem. Kindly let me know what is the issue for the delay. My mobile no is [protected]....

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Nowadays i see frequent call drops in airtel network. It is happening even to my friends who are on airtel. When i call customer care i get a response saying that i need to reset my device or change sim etc. None of them understand the technical issue. They see that this issue is from a device. Why airtel is not taking care of customers and their network issues?...

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Address: Kolkata, West Bengal, 700094

Dear concerned authority,

Please block/disrupt and cancel my airtel no belonging to d. Sengupta basis kolkata port, no being [protected].

My phone has been robbed and information of numbers and contacts have been spilled and shared for plagiarized purposes. I will also ensure i lodge a police fir asap basis location from where it has been robbed....

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Address: Warangal, Andhra Pradesh, 506001

My number is [protected] since a network issue my recharge was done twice with 448 pack of 70 days that accounts to a sum of 896 but i got only 70 days validity instead of 140 days they are not providing any option of validity extension nor a refund this is unfair to take my money twice for same plan while other operators give an extension to the pack....

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Address: 641016

Since my sim card is damaged, i had purchased a new sim for sim swapping in airtel store, bhavani on 18/11/2017. They had successfully submitted a request for sim swapping. But till date 22/11/2017 my new sim is not activated. When i approached the airtel store again and again for the same, they are saying that in backend it is delaying. How long to wait for sim activation?...

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Address: Bangalore, Karnataka, 560048

Hi i'm yeshwanth, earlier i was using vodafone network, in april i got a call from airtel executive, the plan sounded great so i ported by network to airtel, few months it was good no network issue & high speed internet everything was going well, suddenly after 3monts i had some network issues which i adjusted for a month but later it was very painful because i was not able to use my data also it was 32kbps/s only so i registered a complaint,...

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Address: Ludhiana, Punjab, 141203

I did not get my cash back worth rs 349 which had been credited in company's a/c vide reference no 1nomh1k91832,
Recently got clarification from branch that company's a/c had been credited
Kindly resolve it on urgent as your customer care helpline are not resolving my matter completely they are saying too email the matter in detail and if possible make as email from bank side which is quite not possible kindly see the matter...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

Sir /Mam,
I am soumya ranjan das
Airtel postpaid Customer, Noida, delhi ncr
[protected]

It has been a long duration, ur Customer care n ur 515/network expert made nonsense support to me . No one solve my network related problem . Plz take action soon .
Plz teach them again how to telecom network works?...

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Mobile # [protected]

I have having issues with my data services since last night. I m using this number currently in kerala and so it is in roaming. I had no issues till last night where it stopped working all of a sudden while i was on a video call. I can receive calls but i'm unable to even call karnataka customer care number from my mobile.
Please assist at the earliest. You may call me on my this number itself....

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Address: New Delhi, Delhi, 110010

I was told again and again by the company calls and messages to upgrade my 3g sim to 4g so i decided to do that and bought a new 4g sim on 18th november, 2017 by following the procedure mentioned and removed my old sim and it was disconnected but the new sim which was supposed to work in next 24 hours is still not working. It shows no signal and i am not able to receive calls or use it in any form. This is very troublesome. Please sort this...

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Address: Mumbai City, Maharashtra, 400005

Regarding this i already complaint on dated 1st nov 2017. 9:40:32 pm.
From your end i received call on dated 5th nov 2017 at 4 pm.
As per caller he told me to change your phone setting and restarted your phone, after that your issue will be resolve, but still i am facing same issue.

1) name of the caller as per your system ms. Kavita. And its fake information because caller is male not a female.

2)...

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Address: 639006

I rquested to migrate from airtel postpaid o prepaid on last saturday[protected], postpaid disconnected on the very next day but the prepaid isn't activated yet. When i contacted airtel store, customer care, appelatte team they said "sorry for inconvineance and we're working on it 24*7 but they can't resolved it till now. But the fact is their technolgy is getting ou dated. Airtel must learn that just a showcase app doesn't enough for satisfy...

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Address: 560066

#airtel service is going to dogs!!

Last one week my incoming calls and internet were not working and the reason was i had requested for isd service to be enabled which deactivated the base plan... This is told by customer care executive.

Today i receive one month old bill in my email and to check when i call customer care was told it is sent by accident.

I am expecting more to come in the coming...

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Address: 535216

Hi team,

I requested mnp from idea to airtel 25 days ago, my no converted to airtel but no signal. I went to airtel store in vizianagaram and vizag five times and they didn't explain the actual problem simply they changed the 4 times still, the issue is not yet resolved from the last 25 days. I asked them the same thing simply they were saying that there was a problem with the backend team and please wait until the issue is...

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