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Updated: Nov 8, 2024
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D
Darshan Gala
from Mumbai, Maharashtra
Feb 22, 2019
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stoppage of service

Address: Mumbai City, Maharashtra, 400086

Dear sir or madam,
Even after your directives and the obligation for airtel to provide lifetime free services and despite retaining balance in my account, it discontinued my services. First, are these companies telecom regulators? Second, how can they breach the contract? How can they use my funds when they discontinue my services? It's my hard earned money. Instead of improving their services this # company has chosen these techniques...
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U
UTKARSHoo7
from Bindki, Uttar Pradesh
Feb 24, 2019
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about sim holder details

Sir / ma'am
I want to know the holder name of airtel sim:
As i talking to that person from last year but everytime that person call me talk to me about many things. she even knows about me i am sure someone is doing some kind of prank because she hides her details. please provide her details
I just wanted to know her name. her no was switched off from last month...
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Y
yadavnar
from Noida, Uttar Pradesh
Feb 22, 2019
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undue charges in bill and harassment - 9711989009

I have enabled international roaming on 26th dec’18 and completed my trip to be back in india on 31st dec’18 (While i left international location on 30th dec’18 only). I have asked to enable pack of rs.1199-/- and taxes. The usage was within range.

After coming to india, i saw an threatening message that account will be blocked. “usage alert: you have used 4271 mb approx rs3560 in international roaming on your airtel...
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A
Akbarfarha
from Bengaluru, Karnataka
Feb 21, 2019
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cal list and voice call tracked

Address: Market road, 2nd floor, Kadugudi, Bangalore, 560067

Hi. I am regular airtel customer. The number which i was using is registered under my husband name. I wanted to know can my husband track my voice calls without knowing me. My number is [protected]. He has tracked all my voice calls. Can you please let me know is it possible. He got my voice calls record. Without knowing to me how can he get. Wanted to clarify whether he has tracked the calls or somebody has sent....
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S
Shivam_14Aug
from Delhi, Delhi
Feb 21, 2019
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airtel digital tv pack

Address: 110032

I have choosen hd channels while making my own pack and send the message by scanning the QR code and i have recharged my account by amount 358Rs
But they suspended my account and when i contact to customer care they misbehave with me and after that conversation they said u have requested for normal channel not hd and when i asked to make hd channel they said it would be only for 30 days.
I am highly frustated with airtel i...
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V
vkdrb
from Kollam, Kerala
Feb 21, 2019
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4g hotspot always providing 3g data

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I have bought airtel six month advance rentel plan ([protected])with free device one month before... From the first day itself its not working properly, its very unstable ... Always the Network showing only 3G ...In my mobile also i am using airtel only and i am getting 4G network regularly so only i choose Airtel instead of Bsnl broadband... But this hotspot device is not working properly... I don't know what's the...
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R
RajuBethelu
from Bengaluru, Karnataka
Feb 21, 2019
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online transaction failure and no refund from airtel

Address: 560066

Hello Sir,

I have done transaction on 11 of FEB on airtel.com with payment getaway as Phonepe for mobile number [protected].
Above transaction is successful and recharge is failed and refund is not done even after 10 days.

Phonepe transaction number is P1902110935093118231722
Acknowledgement from airtel to phonepe for this transaction is merchant[protected].

as I spoke with you...
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G
Ghanshyam Kathole
from Pune, Maharashtra
Feb 21, 2019
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fraudulent in billing and service

Address: Aurangabad, Maharashtra, 431001

Dear Sir/ Ma’am,

This mail is with the reference to my complaint for manipulation in billings and service charges. TRAI is the regulatory which show the way out of trouble all the time and I am hoping for the same again.

I am using Airtel network since more than two months and getting the worst network problem from this network operator. I have raised issue with operator but still there is no resolution (even...
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L
Love Saxena
from Noida, Uttar Pradesh
Feb 21, 2019
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network failure and call failure

Address: Gautam Buddh Nagar, Uttar Pradesh

I raised complain multiple times to airtel customer care. We are still monitoring you complaint.
Today i had very important business call. I had multiple time call failed. Even i didn’t speack to the person. Call failed more than 10 times. After all this i lost the business due to airtel bad network. I am using postpaid connection. Even i am paying more to the airtel. This is not worth it. If i am not getting the better network....
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S
Sohail142
from Hyderabad, Telangana
Feb 21, 2019
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call disconnecting exactly in 30 seconds airtel

Address: Hyderabad, Telangana, 500029

During a call exactly after 30 seconds the call gets disconnected automatically... It is really irritating. I am unable to talk to anybody. I am unable to know the cause of the problem. I don't know why it is happening. I tried to find out a solution to this problem but i could not find it. Help me out with this... It is really urgent... Please resolve this issue...
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V
vinay dhoom
from Delhi, Delhi
Feb 21, 2019
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broadband & landline connection 01204162517

I have raised request for shifting my broadband cum landline connection to new address. Request no is[protected]. It was notified to me that it will be completed within 3 days and new address also checked for feasibility of this connection.
After 3 days, suddenly without notifying they disconnected this connection. When i checked via customer care no - it says this landline no doesnt exist. Then i have checked in airtel customer centre...
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S
SandilyanGuru
from Chennai, Tamil Nadu
Feb 21, 2019
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shifting airtel dish to new home (two blocks from present home)

Address: 600094

15-feb-2019 raised a request to shift airtel dish to new home.

One lady called from customer service, she booked appointment.

Service guy called at morning 10, he will be coming at 12 to shift the dish. But never showed till 3. We called him at 3, he spoke to us like he completely no idea what we called him for. He said he will come by before 5.
We called him after 5, his mobile no went switched off.br...
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C
CB8055
Feb 21, 2019
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monthly rental increase without any consent

Address: 411033

This issue happened at 15 jan when my bill generated. It was much hire what i used to get in last few months. New bill was 588 and old bill was 411. When i tried to call customer care. I was not getting any option to get the representative on call. So i have decided to raise complain on twiter. I got response and call only for resolve the issue. I have told just let me if you are not able to resolve the complain then i will go nearest airtel...
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S
saggyc
from Kolkata, West Bengal
Feb 21, 2019
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unsatisfactory service, false assurances

Address: house no. 4, eastern park, 6th road, santoshpur, Kolkata, West Bengal, 700075

I am an existing customer of airtel digital tv (Id: [protected]), with the registered mob:[protected] i already had an existing connection for 1 year of hd+sd channels of rs.5999 valid till 7th oct, 2019.

Now for [protected]-001 as per government and trai regulation on new tariff packs, i was sent a link, where airtel suggested a pack for me at rs.699/month which was the closest to my existing pack and i approved it. I was told...
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R
Raghu Reddy Y R
from Bengaluru, Karnataka
Feb 21, 2019
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reg dth new rules

Address: Chitradurga, Karnataka, 577501

I am not understanding, whom tria is helping with this new rules for dth services, whatever free channels provided with in basic plan are only hindi, please ask them to do region specific, for ex., south indians are not much aware of hindi language, instead of giving free hindi channels for them they should be provided by south languages.
Also keep in mind of village peoples they might not be much aware of these rules and regulations,...
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S
shubhamgulati12
from Ludhiana, Punjab
Feb 21, 2019
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upgrade order automatically cancelled without notification

Address: Chandigarh, Punjab, 160022

Hi,

I am a customer of airtel broadband since 2004 and have trusted airtel since then due to its customer support but the recent event has completely changed my views against this.

My details:
Landline number:[protected]

I placed an upgrade request to my current plan (Rs. 799 with 40 mbps vfiber along with 100gb data) to fiber line for which i was getting charged only 100 rupees extra...
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R
Rcco
Feb 21, 2019
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broadband connection : installation is pending even after 4 days

Address: Ernakulam, Kerala, 682030

Hi,

I have applied for a airtel broadband connection on 18th feb 2019. I was told by the customer executive that installation will be done on the same day (Airtel broadband connectivity is already available in my apartment complex). Since it was very urgent for me to get the internet access i agreed to apply for airtel broadband. I made the payment of rs 2400 on 18th feb 2019. Unfortunately broadband connectivity is not yet...
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V
vivek__007
Feb 21, 2019
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request for 4g tower installation

Address: Dumka, Jharkhand, 814101

Hi,

I have a land at prime location of dumka (Jharkhand) near railway station, engineering college, polytechnic college and s. P college university. Where i need airtel to install tower.
The tower can provide coverage to all the local area and all in the area and a huge residential population is also very well in the line of sight.

For all informations please contact:

Name : vivek kumar...
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D
Deepak Ananthula
from Khammam, Telangana
Feb 21, 2019
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complaint regarding deduction of data balance

Address: Adilabad, Andhra Pradesh, 504251

Dear sir i have using airtel from past 16 years sometimes i have faced network problems but recently i have been facing a problem regarding data balance. I have recharged daily 1.4 gb plan so every day in the morning if i check in airtel app data balance has been deducting. How is it possible without using data.. Can go to consumer court. Please check it as soon as possible.. Or else i have to change my network to others..
Thank you...
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R
Real Fact
from Jaipur, Rajasthan
Feb 21, 2019
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airtel payment bank didnt sent gift card I purchased

Address: Jhunjhunu, Rajasthan, 333029

Hello sir
I purchase an amazon gift card worth rupees 2000/- by my airtel payment bank account [protected] on 27 jan 2019 but gift card not deliver yet
Many times i contact and mailed airtel but they no satisfied response provide mailed screen shot s attached
So please slove my problem
Airtel account [protected]
Mail id dk[protected]@gmail.com
Trxn id [protected]...
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