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Airtel Complaints & Reviews

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Updated: Nov 8, 2024

Complaints 54545

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Online recharge failed by money deducted from bank

unresolved broadband internet issue since may 18, 2024

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Airtel reviews & complaints page 561

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Address: Hoshiarpur, Punjab, 144204

Airtel DTH service is looting the consumers. I have two connections on one id.every month I pay for both connections for same channels.On one connection all channels are displayed and on other always got disconnected because we use that connection very few.whenever we don’t use that connection ., Airtel disconnects channel’s access. Whenever we call customer care centre they tell us to pay extra charges for technician. Airtel customer...

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Address: New Delhi, Delhi

Sir, i am ankur parasar from up west circle.
I'm using airtel dth services for a long time, and continuously facing issues again and again. Since it's very expensive to change service provider, that's why i am confined to use the same operator.

According to trai orders, i have chosen my package nearly four times through airtel websites and through sms medium after contacting their consumer care representatives. According...

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Address: Kolkata, West Bengal, 700039

Internet speed is very bad since last 3-4 days. Very unstable. Unable to do any work properlyfalse promises of very fast 4g internet & stable network. Fix it asap. Or even use for entertainment purpose. There's nothing wrong with my mobile. Others who use airtel in my area face the same problem, my father and aunt for example. Network is not good normally too but still tolerable. Now it's just trash. I get better services from vodafone on...

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Address: Barabanki, Uttar Pradesh, 224001

Website: [email protected]

I have a dth connection of airtel i'd no. [protected]. The dth services are disrupted due to no signal in set top box. I have complained to service provider. They have charged r's. 150 service charge+ 270 for adapter and 200 for changing the set top box on 04 feb 2019. But within 10 days the same problem emerged. Hence i request you please ask the service provider to solve the problem immediately. Registered mobile no with services provider...

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Address: Hyderabad, Andhra Pradesh, 5500055

Dear Sir,

My mobile number is [protected], i have made 2 transactions of RS 179, below are the transaction id's[protected] and[protected], both transactions were failed money was deducted from my bank account and received failed transaction message from Airtel that money will be refunded in 7 working days, but i have not received my money....

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Address: 600097

I have selected my new plan based on the new TRAI guidelines.

However, i see two different amounts when i check under the connection tab: Rs 365.03 and Rs 416.03 (Please refer the attached screenshots).

Please let me know why there are two different amounts showing up, and the DBR seems to be as per 416.03 whereas 365.03 is the correct tariff.

Connection id: [protected]
Phone: [protected]br...

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Address: 455001

Sir
I am a retired physically handicapped senior citizen living in dewas (M. P.). I cannot walk without support. I live with my senior citizen wife who is paralysed on left side. (We have only three daughters who are all married.)

I am a writer and research astrologer. I work on my desktop pc. Hence every day i require flawless internet for my research work and emails – as well as for making various payments online.br...

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Address: Pune, Maharashtra, 411057

I am amit dubey with having airtel dth connection [protected]-001 & 002.

I was having infinity pack with airtel for my both connections as above.

In line with trai guidelines i have created two different packages in 31st jan 19 afternoon around 12 pm with request numbers 245943 for 001 and 239978 for 002.

However to my surprise and shock from 07 feb suddenly and abruptly all my channel got stopped...

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Address: Raipur, Chhattisgarh

Respected sir/madam i had recharged a wrong number and i need my phoned to be recharged a bit urgently
Wrong number~[protected]
Correct number~[protected]
The amount is 399
The transaction id is[protected]
Please help me out with this because on customer call helpline number they are telling that there is no solution to such a problem i hope airtel being such a big company will help me soon to resolve this...

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Address: Chennai, Tamil Nadu, 600050

My home is getting reconstructed and the junction box is hindering the entrance of the home, kindly help me to relocate the junction box which is not in use.

I have submitted the compliant through customer care mail i'd however no action been taken yet. Or let me get confirmation to remove by ourself

Location :6th cross street, bhagyathammal nagar, padi, chennai 600050

Regards,
Arun...

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Address: Mumbai City, Maharashtra, 400701

I have been an airtel user for 9 years and yet the company disregarding this fact filed an incorrect outstanding bill of rs. 60, 000 claiming it to be international roaming charge. This is highly unacceptable to charge a sum so huge to customers who haven't even used the network during that time frame. I was in a wi-fi zone, there is no chance o[censored]sing airtel 3g even for a min.

I have spoken to the customer care multiple times...

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Address: Dakshina Kannada, Karnataka

Jan 3rd i had lost my mobile so my sim also was lost when i called the customer care and told them to just block that number. After 1 week i took the same number from the airtel office, pandeshwar, mangalore it was prepaid before, so i asked them to make it prepaid itself but he told it is added in the family plan and now these people r telling me to pay again telling its post paid and asking to pay when it is prepaid. How can they do it...

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Address: Jabalpur, Madhya Pradesh, 482002

Website: airtel.in

I belong to jabalpur (M. P)... Area wright town... I have taken airtel broadband about 6 months ago... The basic plan was 8mbps and unlimited data... I only gotten 2mbps speed and commitment that within a month ypur speed will be upgraded to 8mbps with my guarantee... Amd today after 6 months maybe more they are just delaying me with there fix sentence that " work is still going on for your area to upgrade the speed" who cares......

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We have not purchased any game or wallpaper on our mobile but airtel has one by one deducted rs 80 worth of amount from our phone, sometimes rs 5, sometimes rs 3 and so on again and again. Please arrange to return these amounts or give us a method by which we can stop these things from happening in the future. There is no response from airtel when we call customer care. Airtel must stop this illegal activity immediately....

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Address: 224122

Dear airtel
I have ported my no from vodafone to airtel. Last night i got message that your request is validated by current operator and no will be ported to airtel on 18 feb 10:30 pm. From that time to now 4:48 am i have no signal in my both sim airtel as well as vodafone. Mobile no [protected].
Even when i am dialling the no it is saying mobile no not exist.
Plz look after it even your customers care don’t know about...

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Hi, ours DTH customer id.[protected] was full charged by RS. 300 on 09.02.19 with our continuing plan howerver on 18.02.19 some of the news channels, music channels, child entertainment channels have been discontinued without our approval of change in plan. Also when trying to use TRAI rule either the customer care is not reachable or the site is designed in amanner making things complicated for common man.
I'm unable to understand...

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Address: Vadodara, Gujarat, 391345

After doing recharge, Still after 7-8 days it shows account is suspended. Called on customer care out of 100 time they receive once. And they provide response that it will get refresh in 10 minutes.

Customer ID- [protected]
I have SMS to 54325 thrice but nothing else.

No response from your time as well, i have mailed you 5 days back.
For each and everything they will send engineer and charge 150...

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Address: Mumbai City, Maharashtra, 400013

Website: disconnection of cable

Dear Sir/Madam,

in the last year Febraury, 2018 i paid Amount 5800/- for 15 months one year and 3months for special discount packege as per Airtel Customer care Executive and they confirmed but unfortunately we recieved the message that offer is closing at 21st Febraury, 2019 instead of May, 2019. and saying that your Airtel connection will be disconnect shortly. this is obselutely cheating with customer hence, requesting...

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Address: 560035

I had already recharged for 1400 rs on Feb 1st week for 6 months. But today, so many channels are not working. Getting the message as that particular channel is not in my pack.

So i choosed my own pack and send the activation code. But still now pack is not yet activated.

Such a worst customer care service in airtel.Very worst.I dont want airtel connection anymore. So remove ur dish and stop the connection asap....

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Address: Jharsuguda, Odisha, 768201

Website: channel.trai.gov.in

153 me 100 free Bala channel pack nahi dalrahe he .7.8 bar call Karke bol chuka hu.aur trai costumer care me call vi kiya. airtel costumer bale bol rahe he 1 hours ho jayega.nahi Hua .phir call kiya phir bole hojae ga ese bahut bar bole hojaega par nahi hua abb tho airtel customer bale call receive nahi karrahe he .pehele bala pack hi he 333 Bala about Kia karu...

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