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www.ajio.com
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Last updated Sep 4, 2024
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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AJIO reviews & complaints page 41

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A
Anil Gadhi
from Hyderabad, Andhra Pradesh
Jun 5, 2022
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Product not picked up yet and CC unresponsive

I placed an order(two shirts) on 29th Apr 2022 and it got delivered on 7th May. I did not like the size and fit of the second shirt (Blue) and decided to return it. The return request got canceled stating that I was unresponsive and when I contacted customer care they promised to get it picked up by 24th May. Unfortunately, they were unsuccessful again. When contacted again they told me that I have to return the item by myself and after further...
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T
Tushar Shangloo
Jun 5, 2022
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Account Disabled

Ajio has disabled my account citing some weird reason about returns. I have live orders which need to be returned and I am unable to do so. I am OK, if they never enable my account as long as they return the money for the order that I need to return....
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S
sdoser
from Kanpur, Uttar Pradesh
Jun 5, 2022
Jun 25, 2022
This thread was updated on Jun 25, 2022
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Ajio Account blocked

The company never informed or warned me that due to lot of return my account could be blocked. There is nothing of this kind from their end. Never . Also whatever return I have is just due to size issue. Nothing else. Such incident of complete account block has never happened to me to any other e-commerce platforms. Now when this has happened and can't be opened the product they are not returning and items keep on delivering.

Even...
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R
ridhi singhi
Jun 4, 2022
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Cheating customers

Dear Sir

This is in regard to Order id: FN[protected].

I had ordered 4 bedsheets from Ajio. 2 104 TC Goodhomes floral printed bedsheets and 2 Raymond Home 140 TC floral print cotton bedsheets.

I hardly opened the cover of one of the bedsheets and was not satisfied with the quality. The bedsheets were in plastic covers and hard paper covers displaying the photo of the bedsheets. Unlike other clothing...
+4 photos
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R
reenaverma
from New Delhi, Delhi
Jun 4, 2022
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Money has been debited order not placed

Address: ajio online, New Delhi, Delhi

I placed an order from ajio my money has been debited but the order has not been placed i want my money back. please do the needful....
+1 photos
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G
greeshma0303
from Kochi, Kerala
Jun 4, 2022
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Money debited but order not placed.

Hi, I purchased items worth Rs 3315.54 from AJIO and I paid the full amount via G pay. The amount is debited from my bank account but the order is not placed. I either want the refund or the order to be confirmed ASAP....
+1 photos
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M
Mayur098
from Nagpur, Maharashtra
Jun 4, 2022
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Refund

Address: Nagen Nagar Modi Padav Kamptee

Amount is debited from my account but order is not placed please refund my money...
+1 photos
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S
Seshu630
from khammam, Andhra Pradesh
Jun 3, 2022
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Not taking return

I ordered a product in ajio and kept return and it was cancelled automatically by ajio and I kept once again return request
And no use
I contacted customer care they didn't responded Correctly and said to self ship my product...
+1 photos
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I
Ishapatel22
from Nadiad, Gujarat
Jun 3, 2022
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Clothing

I ordered a few clothing items from ajio this afternoon. The amount has been deducted from my bank account but the order has not been placed. kindly look into this matter and refund the money...
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M
Mona Abhishek
from Secunderabad, Telangana
Jun 3, 2022
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Wrong product

First of all i didn't even order the dress and some how it got delivered some misunderstanding my husband picked the order. When I raised a return for the same there was no phone call nothing just an automated message saying pick up got cancelled even though I was at home the whole day been following up on the same since it got delivered and it just shows return pick requested on 21 st May. And all I get from the good for nothing customer...
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S
SarikaMittal107
Jun 3, 2022
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Order ID : FN9221207416, With Multiple Return Requests: RT67370776, RT68764902

I ordered some products from the AJIO site and on May 13th the below product was delivered(screenshot attached). On May 14th I returned this product, return req:RT67370776 as the product is not good, it is not cotton as mentioned over AJIO Site. So you can see I returned within the defined time window for returning the product.
After that on May 25th I received a message saying Thank you for accepting the product and they cancelled...
+1 photos
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A
Aru Mahajan
from Bathinda, Punjab
Jun 2, 2022
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Product received without tag and torn, but return rejected, return request made in half an hour of receiving product

Dear Sir/Ma'am,

This is to bring in your kind notice that i placed an order with ajio order id FN[protected], as soon as we received the order, the shirt was not as shown in the product description, its one pocket was missing and seemed to be torn moreover it was without any tag, so we placed return request for the same in an hour the very same day of delivery.
But today as the ajio delivery partner came to pick the...
+3 photos
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K
Kalai_08
from Hosur, Tamil Nadu
Jun 2, 2022
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I'm complaining about the order and the money debited and order is not placed

In ajio, I ordered linen shirt clothing of ₹1145
And the money got debited but wen i looked into the app i couldn't find the order it says no order placed. Please look into the issue and return my money back or place the order. I hope for a reply soon...
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R
Raj Aastha
Jun 2, 2022
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Return

I have cancelled one order and its been more than 15 days, i did not get refund...
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N
Nikita_1999
from Bhubaneswar, Odisha
Jun 2, 2022
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Return and refund issue

I have ordered 2 sandals from ajio on 21st April. And it get delivered on 26th April. But for some reason I want to return these items. But in the order page it is showing delivery delayed while its already delivered on 26th April. I am stuck in this problem since last month. I raised a complaint in customer care also but they didn't give any solution. So I want to register a complaint against ajio....
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P
Prajaktarb
Jun 2, 2022
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Delayed Delivery

I baughts some items before 1 week...and still many items from my shopping list are not delivered yet.....
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V
Vks2218
Jun 2, 2022
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Haven't received my order but it shows delivered in app

Website: Ajio

I haven't received my order, but it says order has been delivered and got the delivered message and email

I have no at all received it.and there is no contact details for delivery agent.

How rubbish is this.i have already paid through
UPI payment, are you playing with the customers...
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D
Deepak1120
from Indore, Madhya Pradesh
Jun 2, 2022
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Account blocked, previous order item not returnable

Address: Mumbai
Website: www ajio.com

I want to raise a complaint against AJIO i have bought like 20-30k of shopping with them but i don't know why they blocked my account like this..what to do of items already ordered, if they want to block do it and don't let me order but allowing orders and not allowing return / exchange is wrong. I am not allowed to return the product which is not of my size....
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B
Bilma
Jun 1, 2022
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Amount debited, but order not placed

My order for Fig Floral Print Top did not go through but amout of Rs. 421.07 was deducted by bank. Please try to re book my order or refund my money soon....
+1 photos
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C
Chaitkit
from Hyderabad, Telangana
Jun 1, 2022
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No return pickup arranged since 2 weeks

I have raised a return request - RT67833776
on 19th May'22 but hasn't been picked up yet. I raised this concern couple of times on helpline which helped in creating a complaint.
COM[protected]
No action taken when contacted via email, simply dumb people sending template email with no customer centric approach...
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