Claimed

AJIO Complaints & Reviews

www.ajio.com

1

Last updated Sep 4, 2024

Complaints 4116

Resolved

292

Unresolved

3824

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

AJIO

Complaints recently resolved by AJIO customer care

View all complaints

Wrong item received and refuse to return

I am complaining about wrong delivery of product and now not refunding money

I am complaining about wrong delivery of product and now not refunding money

Refund not provided for one of two cancelled order

Convenience fee not refunded -order cancellation by Ajio

Most useful AJIO reviews

Amount refund issue

priyanka dhasmana

Cash on delivery

Not able to cancel order

Amount debited but order not placed

account blocked

Transfer of money from ajio wallet to bank account

Featured AJIO consumer stories

Ajio betraying its customers and doing scam

Inappropriate return policy not as per Consumer Protection Act 2019

Missing product and refund issue

AJIO reviews & complaints page 43

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: A3 Judges Awas, Chajju bagh

Yesterday i.e. on 26th May 2022 I had received few items from ajio. Immediately I informed to the customer care that one item is missing. They taken the complaint. After sometime I'm not able to login to my account. I become suspicious. Contacted customer care many times. Still they didn't resolved. Next day I.e. today my account was blocked. However I had received my missing product.

On account of size issue I had to return...

Helpful

23 other people found this review helpful

23 found this helpful

Website: AJIO

HI, I ordered few items, Tracking ID - [protected]. I have received 3 items and 1 is missing. However in order details its missing item too showing delivered. Even delivery packet also showing 4, and inside there were only 3 items. This is really pathetic to cheat customer. Kindly deliver my missing item or return my money back. Amount 479....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: Ajio

I had received zouk brand bags from them. I recieved them without any brand or price tag. Quality also I didn't like. So i raised complain to return them. They said because you have received without any tag we won't return it. Then I fought with them. They said you raise complaint again saying you have received a different product and we will return it. But their app is so bad. I was not able to do that. And now they have blocked my account....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: Ahio

I ordered a performax shoes from the AJIO app with order I’d #FN[protected] but recieved a wrong product on 5th may and since then I am trying to return the product but they are not picking up the product. I had made a lot of complaints but my issue was never resolved....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: Ajio

I ordered a performax shoes from the AJIO and I got a wrong product.since then I am trying to return the product but my return is not at all accepted from AJIO. I have raised a lot of complaints but my issue was not resolved....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Dear Sir,

16th April: Order placed. FN[protected].

Raised an Exchange because the material quality and Size was dissatisfactory.

25th April: Exchanged. The material was really pathetic this time hence raised a return rerquest. As requested by ajio, sent pictures. Return order accepted.

1st May: Return picked up by ajio for refund. But refund, not processed.

Multiple...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I ordered Boxers from AJIO android application, order number FN[protected]. One of the Boxer is having Anti Theft Tag attached to the boxer, due to which i am not able to use the product. I have raised this concern to AJIO customer care but no joy.

They are asking me to visit a store, for which i can't visit, Please take your product back and return my money or Send someone to remove the device Tag.

See the attached...

+2 photos

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Haryana

I had created a return request for one of my orders more than 2 weeks ago, return id #RT67688504 for a top.
Initially the return request got cancelled automatically due to a technical glitch. When I again created a return request, I was told that the order would get picked up on 18th May 2022.
No one picked my order up, I called customer care on 20th May 2022 and I was informed that my area is non-serviceable due to which there...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Ajio is not refunding the amount for 1 product. None of them is responding for my complaints.

RT[protected] return I’d

Pickup id- DLVPC[protected]...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Website: Ajio.com

I am trying to return an item with return ID #RT68025888 and I am not getting an OTP to return this order...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I couldn't login to my account it is showing user disabled...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Bangalore

Website: Ajio.com

Placed a return request on 09th may 2022 . And the return pick up promise date was 19th may 2022 and it was over . But I haven't received any pick message or mail and I haven't received any AWB number yet . When will my product be picked up. I want my refund.i called many times and everyone giving me same excuse and I don't want your sorry I want my refund . I am literally frustrated from your service. I can't wait anymore now. I am waiting...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Order Id: FN[protected], Return ID: #RT67404969, #RT67195686, #RT67681532, #RT67178872, #RT67641607
Order Id: FN[protected], Return ID: #RT67688823, #RT67688823, #RT67688823, #RT67688823
Return request created on delivery date itself
Refund Amount - 4000+
According to which the return was supposed to be picked up between 16th May to 20th May but no one showed up to pick up the product and refund. so we called the...

+21 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

A product - Mabish by Sonal Jain block print skirt and top set was ordered. Order ID: FN[protected]
The product that was delivered was not correct. I raised the issue with Ajio and it has been more than 1 month following up on this.
Everytime I call the customer care they assure me that it will be resolved in 24 hours but nothing is done from their end.
Kindly submit a complaint and get this resolved. Product is worth...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I ordered for kurta but recieved shoes i returned the shoes and opted for refund since the product that i oredered was no longer available n their app they picked up the shoes but their app is not even showing pickedup status...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have ordered a wallet from ajio worth rupees thousands and it was delivered without price tags. And, i have to call them again and again for their fault and even their website must be developed by some trainees to save money because it gets stuck when you try to create a return without price tag option and they will just linger on the matter until your return date pass. That much fake and unprofessional site this is....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

My account access is disabled I cannot log in into it. I want to return some products but I can’t, now my money is stuck....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Coimbatore

Website: ajio.com

After the money is deducted from my account the order was not processed .
It showed an error one item not avialable...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Alwar

I ordered 2 track pants and already raised a return request. I have spoken with customer care on phone and email multiple times but they are not picking up their product back.
I got the order on 5 may and on the very same day i requested a return. Please look in to the same. They have assured me that the product would be picked up but they have missed the deadlines 3 times and again they are delaying the pickup. No one is giving concrete...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have order from Ajio
Shipping id - [protected]
Khushali Vaghela

[protected]...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment