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AJIO Complaints & Reviews

www.ajio.com

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Updated: Mar 1, 2025

Complaints 4129

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292

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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Wrong item received and refuse to return

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I am complaining about wrong delivery of product and now not refunding money

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AJIO reviews & complaints page 56

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These people has the most pathetic CUSTOMER service. My return id "#RT57610801. The product was picked up but was not been updated in the app. The Ajio team is saying they didn't picked the product. Then who did. The delivery guy asked me the otp and I also confirmed before giving him the product. Now the Ajio team is saying it's not us
What the hell is going on here? I have waited for the return to be done for more than 20 days and...

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Address: 1st Floor, No. 74, Prestige Feroze Building, Cunningham Road, Bengaluru, Karnataka 560002, IN

I have placed a order on Ajio mobile application and did the payment of 2890 rupees and after 10 minutes I have cancelled the order on February 1st 2022 but still they are not refunding the money. I have seen so many complaints in Google play application reviews also somany customers are facing same issue so please help...

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Address: Miyapur Hyderabad

Website: Ajio.com

Many orders of Ajio are cancelled after shipping through delhivery for pincode 500049. Return pickups are also being cancelled. I received defective products and i m totally disappointed with the delhivery service from 2 weeks....

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Address: Reliance Retail Limited, a company incorporated under the laws of India, having its registered office at 3rd Floor, Court House, Lokmanya Tilak Marg,

Hi Sir,

I placed an order from ajio Order ID : FL[protected] on 2nd feb 2022 and return the same product next day because it is fake product of puma. Now they are not refunding my amount by saying that its a non ajio product and our team will call you next 48 hrs to resolve your query. Refund amount is 1850.91 Return ID : #RT58237510
on their website it is showing
Your return verification will be completed by8th...

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I ordered shoes from ajio, and having not any satisfaction with products I decided to return .After return against return ID#RT58210700, MY money got in ajio wallet cash, and on ajio app it shows "transfer to bank" button, filing all procedure to transfer regarding bank account details and after that it shows successful, but Myself got no money in my account and no money got deducted or transferred form ajio wallet. I had tried so many times...

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Address: Visakhapatnam,murali nagar branch

Hello
Delhivery courier services are not good they are sending to new joiners for exchange or return. new joiners don't have knowledge on how to scan a barcode for return item and exchange items.so this my concern please look into this.
Thank you...

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Address: Bangalore / Mumbai

I ordered a shoes worth Rs.3299 I returned the shoes and it was successfully picked up and delivered to their warehouse by Delhivery courier partner but still they are not issuing my refund. The order I'd is - #FL[protected]

This is fraud and fake company, please take action against them they are fraudsters...

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I returned ajio product and was waiting for the refund but I didn’t got one it shows that refund is initiated and it also shows that refunded but I haven’t got any money....

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Hi,

I have ordered Large size Tshirt from Ajio but got Medium size and I have returned it but still it's telling that it's not received my return product is with delivery company.

It's very frustrating and not expect this kind of service from Reliance brand.

Return ID is RT58362918

Thanks
Priti...

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I had given the wrong address by mistake. I called customer care for assistance. He said he cannot change the address ( which I understand) not even cancel. He asked me to cancel when the parcel comes. The delivery person just left the parcel with the guard and went away. To this customer care person's response was - It's your headache. I have the recording of the call as well. I want to cancel the remaining products, but the delivery men...

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I ordered a few items, had some reward points which I used and the rest amount I paid by G pay, the amount got debited but the order has not been placed and now my reward points are also zero so they have used both my reward points and Google pay money but have not taken my order. I took a lot of time to select an order so I want the order confirmation since I've already paid, need my exact order asap...

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Address: Ajio

These people has the most pathetic CUSTOMER service. My return id "#RT57610801. The product was picked up but was not been updated in the app. The Ajio team is saying they didn't picked the product. Then who did. The delivery guy asked me the otp and I also confirmed before giving him the product. Now the Ajio team is saying it's not us
What the hell is going on here? I have waited for the return to be done for more...

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Its been a month i m not getting my refund i ordered 1 jeans and due to some reason i returned it as its original packing i called more than 10 times on coustomer care but every time they are saying it will take couple a days to resolve your problem but they r doing nothing about my refund plz help me regarding this issue
my return id is RT 56257292
thanks...

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I orderd 2 items on 5th feb 2022. I did'nt received any of my items, it was showing "delivery unsuccessful - return complete". But i never cancelled the orders and i havent even received any call or text regarding the remaining orders. So where is my refund for these four items?? I want my items delivered or else refund of my items...

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I ordered NETPLAY TSHIRT but my money deducted order not confirmed.till today i didn't received my money....

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I placed an order for Michael Kors shoes of Rs.12512 on Jan 17. The product is in packed condition since Jan 18 and they have not delivered the product and neither or they cancelling my order or providing a refund. They are simply extending resolution dates. I wrote to the grievance officer as well and no action has been taken from him.
There is no hierarchy. They are so casual about our problem. They extend the resolution date and...

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On JAN 31 (11 58 pm) i had placed and order worth 1416 paid order amount advancely(phonepe) TOTAL[protected] UPI 3RS MAHA CASHBACK 81RS AJIO POINTS) after paying the amount in ajio appFEB 1 (12 01 am) its showed a messge "HANG ON WE ARE EXPERIENCING HEAVY TRAFFIC TRY AGAIN AFTER SOME TIME"
so i checked after some time there are no traces that my order has placed or not but my amount debited from bank. I raised a request to customer...

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Address: Mumbai

Hi Team,

I am fed up reaching out to Ajio's customer care team, hence reaching out to you for your kind support with a hope that the long pending issue will be resolved.

Compliant 1:
I have written several emails to Ajio customer care team to initiate a transfer of Rs. 2000 approx from my Ajio Wallet to my bank account as I am unable to do the same from the UI. I requested several times, but the customer...

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Address: J3a/17b,, malviya nagar, khirki ext.

I bought a jacket from Ajio Online store for 5300/- rupees on 14-Jan-2022, unfortunately the quality of the product was not good as expected therefore i requested the return on the same day it was delivered.

Till date no body came to pickup the product, on the other hand i am receiving automatic calls from ajio store which says thah "Attempts was made to pickup but unable to pickup therefore if you want ajio to rettempt the...

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I have not received a product and showing delivered. I have compliant 3- 4 times. Two times Ajio customer care executives call me and assured me of investigation within a given point of time. But that was all false excuses as the last date came they just close the complaint without any resolution.
I am very much disappointed by the service you provide to the customers.
Its not about that product I just want to complaint about...

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