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AJIO Complaints & Reviews

www.ajio.com

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Updated: Mar 1, 2025

Complaints 4129

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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Wrong item received and refuse to return

I am complaining about wrong delivery of product and now not refunding money

I am complaining about wrong delivery of product and now not refunding money

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AJIO reviews & complaints page 71

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I have placed a return on 25th October, its not being up yet. They have canceled themselves two times without giving any reasons. This is one of the worst company i have dealt with. Even very small companies helps customers with retuns. I highly demand not to shop in Ajio...

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I had been ordered Arrow brand trouser of 30 no.
I received GAP brand trouser of 36 no.
So I requested return on same, I had three attempts of rejection of return, as code on received GAP trouser tags didn't match with ordered Arrow trouser.
I had mentioned reason for return, on first request, and then after three mails to customer care.
They replied me with automated email s, not a single person is able to solve...

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I didn't like the product and decided to return . On the same day ie, 9 november i got a message for pickup That is also attached with the mail and the return pickup was successful when I asked for acknowledgement copy courier person said the details will be messaged that were not done and the app notifications still shows it as unsuccessful return pickup and the money has not been refunded in my Ajio Wallet... Today another message was sent...

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My order no FL[protected]
Which I received a defective wall clock on 31st Oct from that day inwards I'm trying to return the product but till today the customer care people are not responding it is very painful to call every day the customer care to ask about my return
Need immediate return and refund...

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I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags . Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me by sending every time a new complain id
Their team called me and saved their part by saying that refund is done...

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Past 15 days no return pick up done and delaying everytime.
Ajio does not pick up the product and delays refund.
Strict action should be taken as they just fool the customer by rescheduling pickup without attempting to pick the product and refund...

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My order had been cancelled by Ajio and amount had not been refunded, i have registered complaints for same multipole times on their customer care number and every time they provide me ew date of resolution that by this date your issue will be resolved and you will get your amount back.
below are the order ID s

OREDER ID :FL[protected] / Complain id for same : COM[protected]

ORDER ID : FL[protected] / Complaint...

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Website: Ajio

The product has been picked 19 0ct 2021 and they said that the refund has been initited on 26 oct 2021 in bank account but till now i havnt received any refund from ajio nor in bank account nor in ajio wallet i tried contacting them by mail and phn no. But they keep saying the refund has been initited any a complaint has been raised.
The return id is -RT48507515 and theres no refund for this return...

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Address: Karnataka

I bought the bralette on 19th october 2021, received the product on 22nd october, due to size prblm returned (self shipped) the product on 25th october, as ajio was not able to arrange a pick up. Ajio received the product on 28th October. They acknowledged it on 30th october 2021 after multiple calls but after that i have not received my refund amount 2355.76 in my prepaid mode. And i m tracking my account since 10 days... Ajio customer care...

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An amount of 1124 rupees was deducted from my account and the order was not placed. Did not receive any confirmation from Ajio regarding the order. The order section in the app shows 'no order placed' even though the amount has been deducted....

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Address: Ajio

I returned my watch on September 26 2021, it's been two months it's not refunded. I'm tired of calling ajio customer and mailing them. They are even cutting my calls or putting it on hold for long time so I'll cut. Shame on ajio. The product is worth 20k. And their response is scaring me that I think I'll lose my money. Someone please help me....

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Website: Ajio. Com

My Order ID #FL[protected] is delivered on 23 October and I returned the product. Still the item is not picked up. I need my refund. Return ID #RT49123026. Take the product back and make refund. still they didn't call me. I am going to give a online consumer complaint against ajio. I'm going to report to government authorities. Return date is on 5 November and it is over to waiting for your refund....

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Address: B80 basant bahar colony tonk road gopalpura mode Jaipur

Hi, this is to bring to notice that we had returned an order that had Nike slides in it. And instead of a refund, we got some man shirt in the same on 23rd October 2021. Despite contacting the customer help support many times, all this has been happening with us for last month till this date. I would like my refund back asap.
The registered email of my order is stu.4520.[protected]@seedlingschools.com
and phone number is [protected]...

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Order Number: FL[protected]
I returned the product on 23rd Oct'21. The courier guy contact number who picked up the product is [protected] and provided receipt is attached for which I received a message also as Hey Nikita! The AJIO product you returned is with our courier partner, and will be with us soon. You will get your refund after a quality check. Your Return ID is: RT49030010. AWB[protected].
I have not received the...

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Address: Mudkhed relwaystion madina Nagar

Website: Refund

Aarya ek deewana [protected]...

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Raised several Complaints since last 3-4 weeks with AJIO team in this regard which are unresolved till date (AND NO ATTEMPT HAS BEEN MADE TILL DATE TO PICK-UP THE MATERIAL),

COM[protected]
COM[protected]
COM[protected]
COM[protected]
COM[protected]
COM[protected]
COM[protected]

Open material return requests which were not actioned by AJIO,

1. Order...

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Address: Sreemapolly , silchar

I haven't received my refund payment of two products ..They say they had initiated the refund but still now I haven't received it neither in my bank account nor in my ajio wallet ...I have called and emailed @ajio so many times and everytime they file a new issue again and again but still not resolved yet... I want my refund money as soon as possible ...
1st product ID = #FL[protected]
2nd product ID= #EX[protected]...

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Address: Silchar sreemapolly

My refund money of two products is not received yet ....

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Address: Silchar Assam

My refund payment for two products is not transferred yet to my bank account after lots of complaining also...

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Website: www.ajio.com

Ajio cancelled some of my items on their own in order number FL[protected] a month ago. Depsite so many days, and many communications they only keep a fake deadline of 2 days and yet till date no refund has been issued. I donot understand why do i even have to call for refund of money which i was charged for a cancelled order. I am highly aggrieved bu their customer care. They just make fake promises...

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