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Amazon India Complaints & Reviews

www.amazon.in

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Updated: Feb 21, 2025

Complaints 20096

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1467

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18629

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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amazon - refund not issued for more than 13 days

After pick-up of item they are denying for refund of Rs 2,999

return picked up but amazon is not ready to refund my rs 34, 000

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I received a fraud prize money coupon as \" online shopping pvt. ltd.\" from tamando from amith kumar. through a registered post.

Return pick up verification failed

Fake job offer delhi a-10, near metro station uttam nagar east,exit gate no.1,metro piller no.655, near by rajmandir new delhi

I received a fraud prize money coupon as \" online shopping pvt. ltd.\" from tamando from amith kumar. through a registered post.

Fake job offer delhi a-10, near metro station uttam nagar east,exit gate no.1,metro piller no.655, near by rajmandir new delhi

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Payment stuck in amazon

Carrom board refund amount not given

Replacement issue not satisfied

Amazon India reviews & complaints page 992

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Address: Rajkot, Gujarat

Dear sir, I placed an order and get cancelled automatically, after placing an order i also contacted to customer care but they tell that your order is confirm and take long time to dispatch.I want this order any how. if you are unable to dispatch then give me same coupon of original price i.e. 23000/-.Damaged Occured :Amazon.in are posting wrong promotional offers and making fool to coustomer for its website promotion. Also they...

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Address: Hyderabad, Andhra Pradesh

Amazon cheated me ...today I booked a laptop at Rs.190, the offer they kept in their site but they cancelled the order, when I contacted the customer care, they cleaned their hands by telling its a technical glitch. They can say its a technical glitch, if its a technical glitch why did they sent a confirmation email, SMS. And after 4 hours or so of placing the order, they cancelled the order. Please help me to get the Laptop I ordered. Order#[protected]...

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Address: Kolkata, West Bengal

My complaint is regarding ID :[protected] Its of 4 Shoppers stop GV. The estimated delivery date is 10-13th Dec. I wanted the delivery by 11th of Dec, as the function is today!! I contacted amazon on 8th, they said it will be delivered as urgent delivery. But now everytime I am calling to know the status, they are sending mail to seller, and seller is sending automated email. If it wasn't possible in 1st place they should have...

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Address: Mathura, Uttar Pradesh

I Brought a Philips trimmer QT4005 from Amazon which guaranteed one year extended warranty on product after registration but when I tried to register on the Philips website there was no such product listed on website. I was cheated by the seller please help me out....

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I have given the payment online to Amazon India but I have not received yet my order of Amazon India order no.[protected] ordered dated 27th November 2014. I had called your customer care and had sent email but till now there is no action from your end. As mentioned dtdc tracking no Z40000355 in your email, the tracking shows it was delivered to an unknown and wrong person Mr P Kubawat. How can this be possible where as my home...

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Address: Mumbai City, Maharashtra

I bought a Blackberry Passport Mobile Phone worth Rs. 49990 from Amazon.in through Online Purchase on 9th October 2014. Amazon has also offered Free Gift coupons of Rs. 5000 and free Jet Privilege miles worth 5000 along with the purchase. They mentioned that these gift will be given after 25-30 days of Purchase. After 30 days they did not honour their commitment. After repeated call they finally gave the coupon after 45 days on 23 November...

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i had ordered one pigeon induction from amazon on 28 nonember 2014. on 2 nd december i have received a mesage saying my ordered will be delivered today. as there will be no one in my house i waited for the delivery. i was in my house for a whole day but there were no sign of their delivery. i contacted their customer care but they were not able to help me.because of this i wasted my whole day sitting in my house....

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Address: Bangalore, Karnataka

I added book on last month (19-November-2014), still am not yet receive my product. they said " Entry restricted for courier at the delivery address. Please contact Amazon to provide additional delivery instructions". I dont know what is that problem in my address. Compare to Amazon flipkart is good, i used same address for flipkart, their delivery is perfect. AMAZON IS WASTE....

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Address: Ahmednagar, Maharashtra

R/S Above mention I purchase the camera of Samsung on 11/10/2014 but i this camera is not working properly so I send the camera on your address .You refund my money on my account .Which No is (Master Card ending with 7487)But this card account no is closed on 31/10/2014. I call to customer care on 31/10/2014 to give the information of changing the account No And request transfer the refund money amount in account 4495/-...

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Address: Hyderabad, Andhra Pradesh

Hello, What a worst part is this from amazon.My amazon.in account with email id: [protected]@gmail.com was suddenly closed more than a month before without any valid reason and I have more than 20000 gift card balance in my amazon account. I mailed you many times everytime I get a mail stating we will get back to you within 3-4days with resolution but till now I didn't get any resolution.I have been a customer of amazon since its existence...

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Order #:[protected]

Carrier: india post

Tracking #: aw[protected]in

When opened the package lava iris 450+ mobile phone and their accessories wewre misssing. Parcel were carried through india post : tracking #: aw[protected]in....

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Address: Chennai, Tamil Nadu

I have made an order of Lexar 16 GB micros card on 4th Nov'14.Order No:[protected]. I have been upadated that the package will be delivered between 7th Nov'14 to 11th Nov'14.On 7th Nov'14 ATS representative came to my address but he did not brought the material and he committed that he deliver the same by next day. From then to till date I have not received the material which I have paid. I have received SMS on 07.11.14 at 20.46...

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Address: Mohali, Punjab

I have ordered a product on dated 06-nov-14 through amazon india ORDER #[protected] which was to be delivered on or before 19-nov-14. On 12th novemeber when i checked the status thru their courier partner it was written to add some addtional address details which i added by calling amazon directly and given landmark details, whereas the issue was of wrong PIN CODE given either by seller/amazon due to which my order gets delayed and...

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Address: New Delhi, Delhi

Hi Amazon Team, I placed an order with you for a Nivia Tummy Twister(Blue/Black) on 21st Oct' 2014, I haven't received this product till date, more embarrassingly I have spoken to the Customer Service many times, and the last 2 times I spoke with a supervisor too without any positive but negative results is what came out of these calls, on this last occasion I spoke to Manisha who not only placed the call on mute to make it a Dead call,...

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Address: Mumbai City, Maharashtra

I am highly disappointed with Amazon's service center. I had placed an order for an iphone6 cover which was for 2499 rupees but due to the poor quality had returned it back on the 12th of November 2014. As we had returned the product back to the company, they have been claiming that they had not recived it back. I have the recipt as a proof for the company receiving the product and also have sent it to the company. In spite of calling them...

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Address: New Delhi, Delhi

vide email dated 3rd Nov 2014, Amazon's customer care committed that the Lenovo lap top shall be covered with 1 year + addl 2 yrs warranty . Based on this commitment, I purchased Lenovo laptop from Rocky marketing through Amazon on 3rd Nov. 2014. But, Lenovo has given me only 1 year warranty on the product. I have already taken up this issue with the Customer Service Deptt several times through emails and telephones. But, the issue remains...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Sir, i purchased one Sony Vaio Fit SVF14212SNB 14-inch Laptop without Laptop Bag (Black) laptop from amazon and it is shipped by seller. after 2-3 days i got some performance issue and i file a claim for that. on seller side returned request is filled for this. even i was no idea about that . and amazon processed this and i got the amount. in that case i have both laptop and my money with me. then seller asked me again and again to return...

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Address: Cachar, Assam

DEAR SIR, I HAVE PAID FOR 1 FILBOY POCKET TOOLS & 1 LETSGRAB 8 IN 1 MULTI-FUNCTION SCREWDRIVER KIT, TOOL KIT SET + 6 LED LIGHT ON 6TH NOVEMBER, 2014, BUT TILL DATE I HAVE NOT YET RECEIVED THE ITEMS . ORDER NUMBER[protected] &[protected]. KINDLY LOOK INTO THE MATTER ARRANGE TO DELIVER THE ITEMS IMMEDIATELY. PLEASE NOTE THAT IF I DO NOT RECEIVE THE ITEMS WITHIN THREE DAYS, IT WILL CONSTRAIN ME TO FILE A COMPLAINT...

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Address: Rajnandgaon, Chhattisgarh

Hello Sir.. my order no[protected] I Have Cancel the order sony head phone in 2 nov 2014, but Amazone are not refund my money after 18 day, I am very disappointed this sevice, Amazone are cheated me, I never again shop Amazon India... please help me...

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Address: Cachar, Assam

ORDER NO[protected] &[protected] ORDERED ON 06/11/2014 NOT YET RECEIVED ALTHOUGH I HAVE PAID THE COST AS ON 20/11/2014. KINDLY VERIFY AND ARRANGE TO DELIVER THE ITEMS IMMEDIATELY. TAPAN SUTRADHAR STATE BANK OF INDIA RASMECCC, UKILPATTY SILCHAR: CACHAR, ASSAM PIN: 788001 email: tapan.[protected]@sbi.co.in...

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