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Amazon India Complaints & Reviews

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Updated: Feb 21, 2025
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 994

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A
Arkadeb Kar
from Ghatal, West Bengal
Nov 6, 2014
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where is my order??amazon!!!

Address: Howrah, West Bengal

this is regarding ORDER #[protected]. i ordered this package from amazon.in. they said it would be delivered i two parts one on 31/10, other on 1/11.i have not received any of them.when contacted they customer service even they could not tell where the package is and when it will be delivered. i also received a sms saying that my package will be delivered on 3/11/14, on the same day in the evening they again massaged me saying...
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siddharth talokar
Nov 6, 2014
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Delay in material shipment

Address: Akola, Maharashtra

Dear Sir/Madam, I did place the order (Order #[protected] on October 21, 2014 and the delivery timeline was due by November 5, 2014. However the order got delayed and post initiation from my end (consumer) the Customer Care executive failed to justify the reason and update the revised order delivery date. Initiated a second communication on the successive date and was again fooled by your Customer Care executive since the delivery...
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A
anu30
from Lucknow, Uttar Pradesh
Nov 6, 2014
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NON DELIVERY OF PACKAGE

Address: Lucknow, Uttar Pradesh

I HAVE ORDERED A NIKE DEO COMBO (CONSISTING OF 3 NIKE DEODRANTS) ON 21ST OCTOBER 2014. I RECEIVED A MESSAGE FROM AMAZON.COM STATING THAT MY ORDER WILL BE DELIVERED ON OR BEFORE 30TH OCTOBER 2014. HOWEVER I HAVE NOT RECEIVED MY PACKAGE TILL DATE. I TRIED TO CONTACT THE LOCAL SUPPLIERS OF THE AREA BUT IN VAIN. THIS WAS MY FIRST TRANSACTION WITH AMAZON.COM AND I MUST SAY THAT AFTER THIS, PERSONALLY I WILL TELL ALL MY FRIENDS AND RELATIVES NOT...
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H
harish kavali
from Vadodara, Gujarat
Nov 6, 2014
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package not delivered

i had ordered a phone on amazon.in on 22nd oct 2014(order no[protected]. the estimated delivery date is on 28 oct 2014.but the phone not delivered yet. i paid money using my debit card. amazon.in tracking shows that the package arrived to gati courier facility on 1st nov 2014. in the gati site it is mentioned the assured delivery date as 3rd nov 2014. but still product is not delivered. at this situation i cannot cancel my order...
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M
manideep chikatmarla
from Coimbatore, Tamil Nadu
Nov 5, 2014
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refund amount of the cancelled order has not yet received

Address: Hyderabad, Andhra Pradesh

i have ordered a copper jar worth rs680. i have paid the amount using hdfc credit card on 21st october 2014. however i have cancelled the order due to a better deal i found in the amazon itself. the refund of the rs680 has not been done and it has been a long time since i have been waiting. kindly refund the money asap. these are the order details : Order #[protected] item name: Pure Copper Jug with Lid Handmade Indian Copper...
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H
hemas37
from Bengaluru, Karnataka
Nov 5, 2014
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Failed to deliver the product order

Address: Hyderabad, Andhra Pradesh

Dear Team, I have ordered a Prestige PWG 03 200-Watt Wet Grinder on 23-Oct-2014 through Amazon.co.in (India site) and the very next day the seller has shipped the product through Amazon Transport services. The product was supposed to deliver on 27-Oct-2014 that is the esteemed delivery date that max they take time to deliver the product to the customer, however I haven't received the product, nor any mail confirmation or reason for...
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V
Vivek Kumat
Nov 5, 2014
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refund denied

Address: Ajmer, Rajasthan

i bought an amazon kindle paperwhite for Rs.11, 999 which was under try and buy scheme and amazon was supposed to refund full amount in case of return within the time specified. i got the unit by cash on delivery (COD) and just within a week i requested amazon that i want to return it, they deputed some courier company and took back the same from me. amazon was duly aware of all the happenings as i have chatted more than half century times...
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vishnu_welcome
from Pune, Maharashtra
Nov 4, 2014
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Received Damaged Products

Address: Pune, Maharashtra

I have ordered 2 metal mobile covers. I have received it delayed by 1` week and in damaged condition. I have informed to Amazon but they are not ready to collect it back and refund. Order #[protected] Thanking You Vishnu Patel...
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Basanta Moharana
from Mumbai, Maharashtra
Nov 4, 2014
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Delay in Delivery

Address: Khordha, Odisha

Hi Amazon, I am not sure what type of service you are giving. I had order a Laser printer on 14th October 2014 (Order #[protected]. The expected deliver date was 30 October. Its 4 day after expected deliver date, still yet to be receive the item. It is business material and I loosing money because lots of my work pending for this. I have contacted customer care over phone and chat, one answer sorry for the delay we will be delivering...
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vivacios88
from Gurgaon, Haryana
Nov 2, 2014
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Cheated by Amazon: The product ordered and billed was different from the product received

Address: Gurgaon, Haryana

Sir, I ordered Apple MacBook Air 13-inch Laptop - MD761HN/B (basic price 86, 900) on 7th October, 2014. My account in Amazon.in clearly states that I ordered MD761HN/B, the bill clearly states that I ordered and paid for MD761HN/B but the product I received was MD711HN/B (basic price 65, 900). Due to Diwali discounts on this product I paid Rs.68, 745 for MD761HN/B (clearly mentioned in the bill invoice) and placed the order through DINO...
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M
Mittal Abhishek
from Gurgaon, Haryana
Nov 1, 2014
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Wong Commitments and fake promises on website

Address: Gurgaon, Haryana

One of the most pathetic online purchase site i have ever experienced. I have placed an order on 18th Oct (Order #[protected]. Given an additional payment of 49 Rs for guaranteed delivery within 2 business days (as they say on site) but still i havent got my order inspite its being the 14th day. Used to get calls from customer care and each time they assure to deliver the item within 2 days but nothing other than asssurance till...
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G
girishp
from Mumbai, Maharashtra
Oct 31, 2014
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Delayed Delivery and False Promises

I ordered a Toshiba Canvio Simple 1 TB hard drive on 12th of October and at the time of purchase it was shown that 4-6 days for delivery and later after the purchase the delivery date moved to 27th October. On 21st October I got a message that my product is out for delivery and I waited for the courier guy to come. Evening I got a message from Amazon that it didn't deliver because nobody was there at home, this was blatant lie because the...
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Shuchi Vohra
from Agra, Uttar Pradesh
Oct 31, 2014
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Poor service and Delivery by Amazon

Address: Ahmedabad, Gujarat

I had ordered Lenovo s850 from amazon.in on 21st October 2014. I was promised delivery by 29th October. However no information regarding delivery was being displayed in my account. When i contacted the customer service center through chat, they told me that delivery would reach within a day. Well, It dint. When i talked to the service manager "Rajesh" he told me that delivery will be at your doorstep by 1st morning. When i made a call on...
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A
aruncitd
Oct 31, 2014
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Cheated on the name of festival offer (Diwali)

Address: Hyderabad, Andhra Pradesh

I have ordered a product (External hard disk) from amazon on 10th Oct 2014 in festival offer, company has given me a delivery date of 15 Oct 2014. Product was not delivered until 16 Oct 2014. When contacted on 17 Oct 2014 with customer care about delivery, they promised on next day. But did not receive. This happened every day till 22 Oct 2014, every day I called they said next day. The product never reached me till 25 Oct 2014 and...
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Pawan Kulkarni
from Chennai, Tamil Nadu
Oct 31, 2014
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Casserole Set - Delivery not received even after 16 days of ordering

Address: Bangalore, Karnataka

I had ordered a Casserole Set on 12th Oct on Amazon.in. The delivery was to be made by Magickart.in. The delivery date was promised to be between 17-22 Oct. However, I was not contacted by Amazon India/Magickart even 4-5 days after that. I kept checking my order online and it had no progress. Then I contacted them two times after which I received an email on 28th Oct from Magickart that they will not be able to deliver my order and will...
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S
singhveer_1787
from Agra, Uttar Pradesh
Oct 31, 2014
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Resolved

Order not delivered even 8 days after the expected delivery date

Address: Bangalore, Karnataka

Ordered a Cannon SX510 on 11th of Oct, expected date of delivery 20th October.. I started following up with the customer service from 24th, and they just kept on telling that they understand, and the order would be delivered in the next 2 days, I tried following up with ARAMEX (the courier company), nobody did anything to solve the issue, just tried to put the case on next day. Out of my surprise the courier people asked me to pick up my...
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biplob sam
from Kolkata, West Bengal
Oct 30, 2014
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Non-receipt of HTC DESIRE 516

Address: Kolkata, West Bengal

I had placed an order of HTC DESIRE 516 (order no:[protected]at amazon on 14th October 2014. Subsequently I had paid for the same using hdfc bank debit card. I was told that between 25th and 29th of October (Wednesday), I would receive the product. Till now i have not received the product .On 29th I called at customer care, I was told that by end of 29th of October I would receive the same. Again I contacted with the customer...
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S
swati_ubi
Oct 30, 2014
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NON RECEIPT OF CAMERA BATTERY

Address: Kolkata, West Bengal

I ORDERED FOR Olympus LI-42B Li-Ion Rechargeable Battery WITH ORDER NUMBER #[protected]. ON 6 SEPTEMBER 2014.THE DELIVERY DATE WAS 24 SEPTEMBER 2014 TO 6 OCTOBER 2014 BUT TILL DATE I HAVE NOT RECEIVED MY ORDER. I CALLED THE CUSTOMER CARE AGENTS TWO TIMES AND I WAS TOLD THAT I WILL GET A CALL WITHIN 48 HOURS BUT IN BOTH OCCASIONS I DID'NT RECEIVE ANY CALL....
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ssb1
from Kolkata, West Bengal
Oct 30, 2014
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Complain for Empty Packets Recived

We have received EMPTY PACKET (Order ID[protected]). The Details is as follows:- 1. Rupa Frontline Men's Cotton Brief:- Out of two Packets, one was Empty. 2. Rupa Frontline Men's Cotton Vest (Xing RN-White-90):- Only One piece has received. Also its MRP is Rs. 94/- Only. 3. Rupa Frontline Men's cotton Vest (Frontline RN-White 85):- OK 4. Rupa Hunk Men's Cotton Vest (8011-Grey and Black-90) - Empty Packet has received. 5....
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A
ank.here4u
from Bengaluru, Karnataka
Oct 30, 2014
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cash back for shopping via "gopaisa.com" not credited even after 4 weeks!!

Address: Kolkata, West Bengal

Hi, I had placed an order on Amazon.in (dated 06/10/2014) via GoPaisa.com where the special cashback rate of 7.5% on electronics was given on that day. But the transaction is not tracked till date! The order is successfully completed and delivered to me. I had filed a missing cashback claim with Gopaisa but it is now declined. I had followed all instructions as mentioned on their website. I didn't even use any coupon/store credits...
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