Submit a Complaint
Claimed

BYJU's Complaints & Reviews

byjus.com
1.7
Last updated Jun 16, 2024
Complaints 4174
Resolved
1428
Unresolved
2746
So far so good - The company responded to our notifications and is working on resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to BYJU's

Having problems with BYJU's?

File a complaint and get it resolved by BYJU's customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Education
BYJU's

Complaints recently resolved by BYJU's customer care

View all complaints

Most useful BYJU's reviews

Featured BYJU's consumer stories

BYJU's reviews & complaints page 43

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Panakj Gupta
Jun 28, 2022
Report
Copy

Cancellation of my Upsc course

Address: Bangalore

I want to cancel my IAS subscription, I'm telling so many times to the company employee but they do not reply anything. Please cancel my subscription. And stop my emi. I'm very upset. Please cancel my course and refund my amount. I have been trying to connect you for cancel my order so long but no one responded. I want to cancel my order as soon as possible and want my refund back.
Name= Rohit Piproliya
Order id-- SO [protected]br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishav 1234
from Dhanbad, Jharkhand
Jun 28, 2022
Report
Copy

Product cancellation

Students name - Mousam jha
Counsler name- kanish kumar
Your bda comes to my house for product counselling i submit 5000rs for tab
But now mousam jha has not interested in byjus product...
Plz canceled my product
Counsler kanishk kumar no - [protected]
And very important mousam jha has done on app.. not any person
Mousam jha- [protected]
Plz canceled my product .. when i got conformation...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishav 1234
from Dhanbad, Jharkhand
Jun 28, 2022
Report
Copy

Product cancellation

Address: Darbhanga

Why u hold my cancellation
Plz canceled my product urgently.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LincyDilip
Jun 28, 2022
Report
Copy

After cancelling the registration EMI amount was debited

Dear sir,
Last month one of your persons has came to my home and gave demo class for my kid. End of the session she forced us to join in Byjus. I don't have any choice to reject that. Without any option I have join in Byjus and she gave us a study materials to my kid. But later on I was not interested so I have given the cancellation message to byjus. Then 2 days back I have received a message regarding EMI. And I have called to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prabhakar ka
Jun 28, 2022
Report
Copy

Termination from 3 Years course

Address: BYJUS Bangalore

We subscribed 3 year course in last November. We are now unable to
continue the same as we have decided to join the child in Hostel and
there's no flexibility to carry laptop/ phones.
Hence I request you're team to consider this case and arrange to permit
for cancellation of the due course.

Raised a mail on May 13, 2022 but still issue not resolved yet
Every time when...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
श
शोभित
Jun 28, 2022
Report
Copy

Cancel my order

Address: Bjyus
Website: [email protected]

I SHOBHIT PANDEY father of DEVISHI PANDEY I want to cancel my order with registration immediately in Byjus and refund my amount as original mode of payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sivagamilingan
Jun 27, 2022
Report
Copy

Return and refund

Website: byjus.com

I ordered a byjus product for 15 day trial. I wanted to cancel the order and sent mail regarding it within 10 days .
I also received a call that my account was cancelled. My wards classes should have begun from june . As my account was cancelled, my emi was not deducted on 6 june as specified. I was not able return the product as there was no further response from byjus and I have still not got the refund of rs.5000 .
Tody...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suyog Gavit
Jun 27, 2022
Report
Copy

Pin validation number

Please help me get my pin validation number....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sankdhatchina
from TIRUNELVELI, Tamil Nadu
Jun 27, 2022
Report
Copy

I want to cancel my IAS course

I want to cancel my IAS course in Byjus.

But they refuse to cancellation policy is over after 15 days. But i paid for all my products that i received already, the emi that i am paying monthly is for the live classes, recorded classess and other materials.

I just want to cancell my emi and cancel my access to all materials which I am not gonna need any more.

If I am not gonna use it then I don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sankdhatchina
from TIRUNELVELI, Tamil Nadu
Jun 27, 2022
Report
Copy

I want to cancel my IAS course

I want to cancel my IAS course in Byjus.

But they refuse to cancellation policy is over after 15 days. But i paid for all my products that i received already, the emi that i am paying monthly is for the classes and other materials.

I just want to cancell my emi and cancel my access to all materials which I am not gonna need any more.

If I am not gonna use it then I don't need to pay anymore....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dpkgoel15
Jun 27, 2022
Report
Copy

Complaint about refund for 1 year program

Address: Delhi

I have taken a course of 1 year for my brother in law from Byju's. They promised to start from basics and provide my candidate with the best learning. As soon as i made the payment via the links shared by Byju's representative, they stopped communication in terms of candidate orientation, learning schedule, timetable. Candidate kept chasing the shared mentor contact for numerous questions on how to start learning and schedule while the mentor...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
navita64
from Chandigarh, Chandigarh
Jun 27, 2022
Report
Copy

Cancellation

Address: Mohali
Website: Www.Byjus.com

I have been trying to terminate the Byjus program since past month as I am not able to pay EMI’s and I informed them within the trial period of 15 days still no action is being taken yet. It is very harassing for us....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
wasim123456
Jun 27, 2022
Report
Copy

Cancellation of my IAS course

I have taken my byju's IAS preparation course in Nov 2021. They sent tablets and also send books in January 2022. I have already paid 5 months EMI. Now my family is family economical crisis and my family is not able to pay further EMI'S but the finance company pressurised. I mailed the byju's company to cancel the product firstly they didn't respond then I again mailed they reply after some days that one employee contact you after some days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rpooja337
Jun 26, 2022
Report
Copy

Cancelation of my subscription

I continously mailing and calling to byus department for the cancelation. They alway said we arranging the call but no call arranged no cancelation procedure done till date .my son arrush not taking any interest into it even.no proper supervision was present waste of money and time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
faizan.khan
from Dhanbad, Jharkhand
Jun 26, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
Resolved
Report
Copy
Resolved

Cancel my product immediately

Address: B55,At -topchanchi, opposite sabzi mandi , ps- topchanchi, dhanbad ,jharkhand

Order I'd - SO-[protected]
I want to cancel my product immediately .now I don't want to enroll I also drop a mail regarding my cancellation but still no response

For further communication contact on [protected] don't call on lead no. I am attaching proof of payment and cancellation email where I didn't receive any response from Byjus side.

I want to cancel as soon as possible...
+2 photos
Helpful
7 other people found this review helpful
7 found this helpful
3 Comments
Report
Copy
L
Lalatendu mahanta
Jun 26, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
Report
Copy

Cancel my subscription

My name - Lalatendu mahanta .I want to cancel my course. My mother can't able to pay the fees of my course. Byjus' agent who came to my house gave no documents and told me that I can stop this course anytime.But two months are going and I want to stop my course nothing is happen. The agent Trilochan Das (ph no :-[protected]) don't contact with us .If I call or message him he cut the call and give me no reply.So please take a charge against...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Avantika12
from Bhubaneswar, Odisha
Jun 26, 2022
Jul 23, 2022
This thread was updated on Jul 23, 2022
Resolved
Report
Copy
Resolved

Cancellation of Byju's subscription

I have purchased Byju's course of class 11th and 12th + NEET due to financial problems I want to return it, so my parents talked to the counselor but he refused to do so and manipulated them. Then I sent a mail the Byju's support as well as Byju's cancellation ID but we got no response. Then I talked with the mentor and said about my issues and want to return it and get refund but she started laughing and ask to talk with my father, he too...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VijayaGoli
from Hyderabad, Andhra Pradesh
Jun 26, 2022
Report
Copy

Not having proper communication

Address: 14-24/65/532, rd no : 6, lakshmi sai meadows, next to 3rd high tension tower, near monday market, beeramguda,

I don't have proper communication and thought to cancel the subscription. They were not helping in any way. We have not received calls from mentors properly. It is less than 10 times. They were arguing me they have called us for more than 25 time. So I have asked for call list details they are not sharing call list....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubh Nawani
from Dehradun, Uttarakhand
Jun 26, 2022
Resolved
Report
Copy
Resolved

Batch Change

Address: Bangalore

I requested BYJU'S to change my batch but after several emails and calls to the support team the work isn't done yet.
The request was made last week but the company is postpending the complain....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
U
uday.sangde
Jun 26, 2022
Report
Copy

False statements

Dear Byju,
Two month before I bought byjus subscription for my daughter Durva, She studing in India comes here for small visit in Dubai, UAE
Executive Nikita Dhygude(+[protected] give us presentation about overall study structure, in live seassion asked her many time about Live lecture she said it will start from June now my family is in Mumbai they are not getting live classes as per her comenment now she said you have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

BYJU's related businesses

Sundlass Consultants
3.6
(7)
Jharkhand Rai University
3.4
(9)
Central Board of Secondary Education [CBSE]
1
(7049)