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BYJU's Complaints & Reviews

byjus.com

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Last updated Jun 16, 2024

Complaints 4174

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Regarding EMI cancellation

12th jee course online

I cancelled my ias English course and refund money of 7k as well as cancel my loan application reference 94511747394282

Not refunding my money as per commitment made as well not cancelled my loan*

Not receiving study materials

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BYJU's reviews & complaints page 44

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Respected mam / sir .
Earlier i had sent an email to the mentor subeksha rai regarding my daughters syllabus not the same as taught in byjus . The mentors calls are disconnected before the conversation and then they dont connect at all . She is also missing her classes as her time slot has not happened. I had put the request for change in timing a month ago. Pls resolve the issue of the syllabus and time slot . Pls reply to emails...

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Address: Cuddalore

Sir,
I took a trial of Baiju's Premium Learning Companion class on June 20th 2022 week . and I paid Rs.5000 as advance booking . After 2 two classes we decided to cancel and inform the related person she said i have to pay Rs.5000 again for Tab, which i got from baijus. I am trying to talk to costumer care of Byjus for cancellation updates but they were not picking up my call.
Here I attach my payment receipts.
Profile...

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I would like to cancel my subscription for my son for the course - class VII - NIIT, JEE because at the time of registration the executive told my that I have to pay in 5 years instalments but now I got to know that it is of 1 year EMI plan, the amount per month I can't afford at all. My EMI will start from JULY 2022. He misguided me and I am very much worried now.

Secondly the Tab they gave is not working from the first day...

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Address: Jammu

Dear Sir/Madam,

I wish to state that I had paid admission charges of Rs 15000/- having reference id BJCF[protected] on date March 16, 2022. At the time of admission, we told the representative to admit our child Kamya in kacchi chawni branch of Jammu and the same was assured by the representative also that your ward who is in 8th class (already informed to representative) will be admitted to mentioned branch. However later...

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Address: Bangalore

15 days not over i am not satisfied plz cancel the order...

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Under 15 days policy you product is not suitable to my child u alwYs denies plz canceled my product...

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We request you to Cancel our enrolment in byjus immediately. Also, send cancellation confirmation to the finance team.

I was forced to avail the Biju’s Product educational product on Feb 2021 for my son, for +1, +2 JEE offline class.

Marketing Executive(“Rafik”) pushed me and psychologically manipulated my wife saying an offer of Rs.5000/- with immediate enrolment, without giving time for thinking. He...

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Address: Dhanbad

Website: [email protected]

I want canceled my product but byjus always show off and said thai i can't canceled ..plz canceled my product...

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Address: 1 B Kalyani Illam, Subramaniyapuram 1st street, Thilagarnagar Karaikudi

I paid Rs 5, 000 through UPI (Ref No .[protected] initially and balance Rs 33, 000 through my financing partner Avanse with Loan Number - [protected] on Feb 24, 2022 to BYJU's after the self assessment made by them for CAT course.

Montly EMI of Rs 2, 750 deducted from acccount from Apr 7th 2022 onwards for the loan I availed from Avanse.

My registration number with BYJU's : SO-[protected]
br...

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Dear Team,

On 22 June 2022 i made a payment for 1 month course for 7th grade, in instructions it was mentioned that after making payment you will receive a link on your registered mail id .But till now i didn't receive any response from them. When i tried to call them couple of times they will inform that we will consider the request and educational counsellor will call you in 15 mins. This happened for 2 days. When i ask...

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I left using byju's application film 2018 after my 10th class but still I am getting calls from byju's I am fed up of saying "please don't call me" to the person who is calling me but it have no use every month I receive calls from byju's, I did mail, I did complain over there official website, I try to find delete account option in application don't have delete account option in there i am wondering way this app not have delete account option.br...

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Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

We have order a online class for our daughter but we did not attend even an single minute of the class by the evening of the day we ordered we cancelled the order but still not refunding the amount and no response for the byjus company we are facing very hurdle kindly help us to get the refund amount as soon by the company...

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I asked to cancel my byju's subscription of 11 + 12 JEE course, but they have illegally subscribed me to the course.
I did not even opt for the course and now every month some amount to IIFL Loan is being deducted.
I want immediate response over this and cancellation as soon as possible, plus refund of all the illegal amount collected as of now from the 11 23 jee course....

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Website: www.learn.byjus.com

I have purchased online classes package of five years from byjus.we are paying monthly EMI of 6500/- now we want to discontinue this classes because of some financial crises.we cannot pay it further.so please cancel it....

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Respected sir/mam,
I asked to cancel my byju's subscription of 11 + 12 JEE course. I wanted immediate response for my email and cancellation as soon as possible.
The reason for cancellation is my financial issues and my studies. I dont want to continue learning JEE so I'm stopping the course too. I'm trying to contact them from the last month I.e. immediately after I received the tablet. You have given 15 days return policy...

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Address: WARD NO. 1 , SAFIDON 126112 DISTT JIND

I am father of Student Harshit. My registered number is [protected]. I purchase a plan of BYJU's. I paid advance Rs. 5000/- . But when i cancelled their agent said to me i have to purchase full plan then i cancel . I did but now they are not responding to me. They did not attend my call . They did not respond to me on email properly.

I purchsed on[protected] . I received there products on[protected]. According to their policies...

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Address: Sridhar roy road, Kolkata

I have taken Byjus subscription and received tab and paid fee for 2 yrs but since last 3 month byjus are not giving classes to my kid, neither customer service support are helping...

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Address: Howrah bridge

9999...

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Address: Bangalore

Hello team, i have regined in a BDT program and I do not received my salary.so please raise my request, each of my colleague recieved the salary.i daily mail to the payroll.[protected]@byjus.com but no one can revert me .Firstly they said that it will be received on 15 th June .please help me .
My TNL I'D is 71914683
I'm waiting for your Positive response.please help me...

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Website: Byjus

Sir i am Nitin singh woking as a BDT employment id: TNL71916781 and email: Nitin.[protected]@byjus.com and mobile number: [protected]
Sir i didn't received my full and final payment from byjus it should have come up to 15 of this month but didn't received yet I will be very grateful if you help me out
Thank you...

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