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byjus.com
1.7
Last updated Jun 16, 2024
Complaints 4174
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BYJU's reviews & complaints page 42

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B
Baij Nath Bind
Jul 2, 2022
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Online classes and tablet learning program

Respect sir/Mam,
I bought Byju's tablet learning program and online classes for my daughter. During the period tutor has changed as they given demo class.
Now my daughter is not interested in this. So please return my money or changed the grade from 9&10 to 8 soon. My registered mobile number is [protected]....
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A
artp
Jul 2, 2022
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Cancellation of courses/ premium subscription. Stop EMI payment.

My parents paid for 1 year Byju's premium subscription. The total loan amount is Rs 50000 and I paid Rs 5000 for the down payment. But since I am unsatisfied with the classes and the lessons learned in the classes do not match with my school lessons, I want to cancel my premium subscriptions. The books I received are kind of hard to understand too. I have been wanting to cancel for the past months, but they told me to finish the two months...
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M
Mouuryam1402
Jul 2, 2022
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Cancellation byjus package

Order I'd - BYJSSE[protected]
Students Name- Aditya
Parent Name-Manoj Mourya
I want to cancel my product immediately .now I don't want to enroll I also drop a mail regarding my cancellation but still no response

For further communication contact on [protected] don't call on lead no. I am attaching proof of payment and cancellation email where I didn't receive any response from Byjus side.

I...
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A
artp
Jul 2, 2022
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Unsatisfied with the products and classes.

I paid for 2 months trial for Byju's but since I am unsatisfied with the classes and the lessons learned in the classes do not match with my school lessons, I want to cancel my premium subscriptions. The books I received are kimd of hard to understand too. I have been wanting to cancel for the past months but they do not answer my calls or messages. Even after my complaint, no proper calls were given. My first payment is on 7.07.2022 and...
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R
Roopa Roy
from Bangawan, Madhya Pradesh
Jul 2, 2022
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Request to change batch or refund

With deep regret I would want to inform you that even after repeated requests to change batch time to your mentor support team, I didn't get any proper response.Every time I asked they said it it is changed and would reflect within 48 hrs but nothing happened.Of late they said that the batch isn't available.

My son isn't able to attend Math and Science classes from 2 weeks.
If you cannot alot the batches, kindly cancel...
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L
Lowky
from Banswada, Andhra Pradesh
Jul 1, 2022
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Cancellation of course

I have taken byju's IAS course on June 3rd. I was not sure about taking any course initially. But the byju's team convinced me to take the course. Later I realised that the product is not very helpful for me. So I have requested for the cancellation of product within 15 days trail period. The byju's team promised me that they will raise the issue and cancel the product. But after 15 days trail period they are not responding properly. Also...
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A
aravindrelax
from Bengaluru, Karnataka
Jul 1, 2022
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Cancellation of Course

Address: Tatanagar, Bangalore

Ref: 31593885

Its been 2 months since Byjus team has been taking time to clear my cancellation money. The customer service is pathetic and Sr. Managers make false promises to customers. They don't call back even if it is a mail confirmation stating that they will call back within 24hrs nor confirmation stated by the customer care executives. Even after the customer care team escalating the issue at the department level (Stated...
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S
Sai Gangadhar Rao
Jul 1, 2022
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Byjus ias offline course

Hello sir/madam, I have purchased IAS classroom course in byjus on emi of rs.13000. My emi will start on 07.07.2022. Now I can't able to pay my emi. So I request you to cancel my course along with my emi process. My reg mobile no is [protected]......
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Radha lakshmi Nagella
Jul 1, 2022
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After doing payment ,Course link didn't send for registration

Address: india

I bought a 1 month trial package on june 22 for my kid of 7 th class after making payment in instructions it was mentioned that you will receive a link on your registered email for registration but i didn't receive any mail or message. After making many calls to customer care also no complaint number or no response they always says that you will receive a call from academic counsellor in 15 mins but till now no calls or mails. Even i sent...
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M
ManikBiswanath
Jul 1, 2022
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Harassment for Payment after cancellation

Website: www.byjus.com

Order ID: SO-[protected]

Registered Mobile Number: +91-[protected]

Registered Email ID: [protected]@gmail.com

I have received product kit on 29.05.2022 from Byjus, after received the kit my daughter attend only two online classes, after that I have send mail for cancellation of subscription on 7th June'2022 to [protected]@byjus.com and [protected]@byjus.com and request for acknowledgement of...
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V
vermaar1987
from Lucknow, Uttar Pradesh
Jul 1, 2022
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Cancellation & Refund

Address: Head office in Bangalore
Website: byjus.com

Byjus is totally fraud company. They are only cheating and making money.in 15 days observation they are not cancelling registration no cancellation of loan, and refund. They are never reply mails....
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S
Sam_321
Jul 1, 2022
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Return of the product and refund of the amount

Its been 5days im following up for the return request of the byjus course. Also, im calling the customer number but no positive response.
I think Byjus Team is intentionally delaying the return / cancel process so that 15days policy gets over.

This is with reference to the Order #SO-[protected]. Student Name- Samarth Khandelwal . Father’s Name- Harsh Khandelwal.
My registered email id :[protected]@gmail.com...
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F
Fatma Khatoon
from Kolkata, West Bengal
Jul 1, 2022
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Cancellation of my subscription

Sir,
I am writing this get the attention of concern authority of cancellation team to complain about the thoughtless behaviour of the support team, and acknowledgement request for the cancellation of my subscription. I have been trying to reach my mentor for cancellation process but the support team is not helping me, and keep telling that he is busy. My Mentor was suppose to help me in every aspect, but he is busy for last one week...
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Eva shrivastava
Jul 1, 2022
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Cancelled Registration

Address: Prayagraj

Classes are not running in tablet.
If I have any problem but no discuss any mentor...
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L
Lowky
from Banswada, Andhra Pradesh
Jul 1, 2022
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Course cancellation

I have taken byju's IAS course. And within 15 days trail period I have requested for course cancellation. And the team informed me that they will raise the issue and cancel the course. But it's been more than 15 days they are not responding properly and not giving any confirmation mail. I'm afraid of EMI payment next month. So please I need a speedy approval of cancellation....
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M
Mohan govindankutty
from Chennai, Tamil Nadu
Jun 30, 2022
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No proper responses

Mr. Saravanan Student councellor of Byju's attended my son M. Rishhikesh on 15thJune 2022 and asked Rs.10, 000 for registration. We gave a cheque and he told we will receive the Byju's Kit in 2 to 3 days but till now (30.06.2022) we didn't receive, and also he is responding to our calls. We tried in branch office and they are replying that they will check and update us, but still we didn't receive any update on it. So kindly pls take any...
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S
Sandeep20220000
from Hyderabad, Telangana
Jun 29, 2022
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Loan and product

Website: BYJUS.com

I took the Byjus product March 2022 and took loan from IIFL for the same. While taking the product i was informed that they have 15 days refund policy i.e id we dont like the product it will be cancelled and loan will be stopped and they will collect the product from me.i have returned the product but I had below problems.

1) Initially they did not collect the product they told me to courier to Bangalore address inspite of...
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Ashu Dua
Jun 29, 2022
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Cancel my product immediately

Hi Shivam and Byjus Team,

We would not like to move forward with Byjus, hence, this request for immediate cancellation of the product for my son (for 11th and 12th NEET preparation) through Byjus.

We have called lot of times, sent over email and made multiple phone call requests but there is no response.

Please initiate the refund on an urgent basis and process the cancellation....
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D
dhyanchand5199
from Bilaspur, Himachal Pradesh
Jun 29, 2022
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I want to quit from byjus course

Address: Banglore
Website: byjus.com

I buy byjus course for my son, i observe my son is not understanding proper course and mentor also not supporting properly, thats why i want quit from the byjus course....
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A
Arya/12
from Gwalior, Madhya Pradesh
Jun 28, 2022
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Cancellation for my subscription

Address: Bangalore

I have been trying to connect you for cancel my order so long but not one responded. I want to cancel my order ASAP and want my refund ASAP.!
Please cancel fast otherwise i complaint at your office.im telling so many times but your team cannot reply me l file case to the Byjus

Name- komal Rajawat
Order ID - SO-[protected]
Mobile no - [protected], [protected]

Thank you so much....
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