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byjus.com
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Last updated Jun 16, 2024
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BYJU's reviews & complaints page 45

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A
Anaira Nashikkar
from Nagpur, Maharashtra
Jun 21, 2022
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To CANCEL the admission of my daughter Katherine Nashikkar

I don't want any of your coaching because I don't have enough time for it and it doesn't work out the way as one of your counsellor explained to me. So it's a request from me to please cancel my daughters admission from this byjus coaching . I don't want any further explanation.
Kindly do the needful as soon as possible...
Thank you...
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M
Madhu81
Jun 21, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
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Regarding cancellation of BYJU'S IAS subscription

Sir/Madam My name is Kumbagiri Madhu Priya I opted a Byju's IAS course. But present am not studying the course but EMI's are going on still. I have one doubt that these many months i am not studying the course no one contacted me about the studies what i am studying how much it completed or what is my present status but they always contacted about i am not paying the EMI. I don't want any refund but i just want cancel my subscription to byju's...
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T
Tapan Kumar Kar
Jun 21, 2022
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Stop the EMI auto debit and refund of money

Address: Rajabagicha , Cuttack- 753009

My self Tapan Kumar Kar Request ID: 33163328. I have given mail to [protected]@byjus.com since from 1 month but no response and one of your representative called me to keep sufficient balance and will auto debit. Regretfully I like to draw your kind attention that Byjus is one esteemed learning platform but such iresponse work surprising me. My request please stop the auto EMI debit system and immediately cancel the programme.
br...
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R
Riddhi XC 32
Jun 21, 2022
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Class 11 JEE Byju's Aakash live classes

Address: Bengaluru

I am a student of class 11 attending Byju's Aakash online classes for JEE. I get to attend the classes in bilingual (hindi) mode. I found the teachers not appropriate to the standard of Byju's, which was the reason I chose this coaching.

So, I request to get the mode changed to english with good standard of teachers.

Also, there should some criteria for the selection of batches which would ensure some uniformity...
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A
Asmitji
from Gorakhpur, Uttar Pradesh
Jun 21, 2022
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SD card

When I open my account in byjus premium app it won't pin please solved my problem....
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B
B_130 Thartei
Jun 21, 2022
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Poor response to my request for the cancellation of the courses

On 24th April, one counsellor came to my house and did the crash course admission in which i had pay Rs 5000 downpayment(in cash) +Rs 1000 in gpay 2 days later.The counsellor told me it was free till 6th June and after 6th june onwards, if i don't wanna continue i can cancel it anytime.So on 6th june i told him i want the cancellation, he told me to sent email and customer care.I did as he told me, but when calling the customer care several...
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A
Avneet137
from New Delhi, Delhi
Jun 20, 2022
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Cancel Abhinav Gupta's subscription

We have raised cancellation request many time in Byjus but not any response by them.i have already raised two request id 3200298 and 33026350.They are trying to cheat me.please help me.our regist no [protected] and alternate number is [protected]....
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G
Gungun Bankoti
Jun 20, 2022
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Online offline classes totally disturbed from 70 days

Address: Village post -bankot dist-pithoragarh Uttrakhand

I have Bought byjus online and offline course for my daughter for 3 years(class 10 to 12 including neet).But from 70 days(11 April 2022) my kid is not able to join byjus online and offline course due to byjus bad service.she even not joined a single online or offline class from 11 April 2022.furthermore we haven't received akash byjus books yet.please help to resolve our issue .i will be very thankful to you....
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R
Rafeequ
Jun 19, 2022
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Return the Package

Dear Concern,

I have purchased the package for my son by discussing with your executive and i was denied to take the same but unfortunately he forcefully convinced me to taken the package in condition that if my son unable to use the same will be returned.
Unfortunately the package was not feasible to use and till today no return and my payment is also not refund.
Sales representative is not at all attending...
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D
dhruvgupta3916
from Kanpur, Uttar Pradesh
Jun 18, 2022
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Cancellation of subscription

I would like to bring into your notice that I Dhruv Gupta belonging from a middle class family have opted for byjus two year plan for which they have given me 15 days trial for cancellation. But now the time has exceeded and they are not accepting my cancellation.
Please help me in the matter...
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R
Rudra30
Jun 18, 2022
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Refund of deducted amount plus cancellation of course.

Please cancel the IIFL Loan A/c No.[protected] of the BYJU'S Product sanctioned in favour of my Son named "RUDRA PRATAP SINGH" as I did not even opt for this course and at the start only i cancelled this course, but even then every month some amount is deducted in the name of coaching institute.

An early action is requested for cancellation of the same....
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V
Varsha mehra
Jun 18, 2022
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Ssc je mechanical engineering exam prep. I am complaining here for against byju's

I purchased the ssc je course from byjus exam prep on 5 june 2022. I attend first class and the class was recorded and i can't get any link of live classes. On 7th of june i spoke to mentor and tell the issues and he said wait few days then i am waiting few days after days i can't see any changes so i have mailed again and again but they refuse me

I attached all document below...
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@#123
Jun 17, 2022
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For cancellations and refund amount

Address: Kanpur
Website: Consumer complaints.in

I was purchased the product on 6th June 2022 Vishal Chhabra
Student name - Krishna Chhabra
Application ( [protected] ) or saler person will not contact for us . I send tha mail for byjus support team for refunding the amount and cancel my product but one of tha person mr .. contact but they doesn't give any clear response and they say refund is not possible because you will not given tha proper reason for cancellations...
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O
omanohar
from Hubli, Karnataka
Jun 16, 2022
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Poor service, stupid employees

Website: byjus.com

The company has very poor service. My daughter is in 9th and they sent SD card for 10th. Even after 100s of calls, this issue is not resolved. They dont respond to the emails, calls come after 48 hours . It is only a missed call, then you have to calla again and wait for 48 hours. This cycle repeats. Fed up!! How frustrating can it be!!

I have requested many times to change the mentor Hina Mattoo, I don’t want her anymore...
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P
pank1509
from Pune, Maharashtra
Jun 15, 2022
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Not delivering services as committed during sale

It has been more than 3 months starting from 8th of March 2022.

We have enrolled for PCMB but have received books only for PCM and your system also shows PCM. We were in regular discussion with counselor Dharmendra Kumar, Prashant & Himalaya from counselling team.
Latest we had a discussion with Dharmendra on Friday 3 Jun 22 and he told that he is already in touch with mentor to get Biology added.

As discussed...
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S
Sivanikesh
from Vellakoil, Tamil Nadu
Jun 15, 2022
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Cancellation of my syllabus

The counselor spoke to me on May 22nd, and after the talk, I bought the syllabus. He received Rs 10000 from me and promised me that I would receive the goods on or before June 1st. But so far I have not received any information regarding my delivery. So I ask you to cancel the registration as soon as possible and refund the money....
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P
Praveenmzp
Jun 14, 2022
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To return product of class 10

Dear byjus, i want to return class 10 product which i purchased on 16th MAY 2022. I inform regarding this to my counsellor- SHIVAM RAI, EMPLOYEE ID-
TNL21895175, On 18th MAY 2022
He says to me that there are 2 months observation period you can return product within this month but i say to him no, Please return my product In 15 days then he say ok i proceed further processes after 3 days, but after 3 days he says i come to your...
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P
Pavithra07*
from Chennai, Tamil Nadu
Jun 14, 2022
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Requesting to cancel upcoming study plans with EMI

Address: No 70 gupera ganapathi kovil street padi chennai

Dear team
I'm not in a good financial status to continue my plan plus I don't find the courses offered is satisfying service is also poor
It's not worth investing the hard earned money.
Requesting you to cancel the upcoming plans and stop deducting emi deducting from account...
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V
Vikram 1001097
from Greater Noida, Uttar Pradesh
Jun 13, 2022
Jun 13, 2022
This thread was updated on Jun 13, 2022
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We did not like 10th classes study process

Address: A-14& 15SF, sec 59 Noida UP

Placed my order with Byju's sales representative who visited us on 05 May 2022. Paid amount Rs 8000+44000 for 1 yrs/ course class 10 CBSE BOARD. My daughter did not like the poor proces of studies in two to three classes and immediately send mail to refund process ( as we have been confirmed by representative upon not liking the study. Till 10th June 2022, we were kept in dark about refund process and all of sudden they process study material...
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N
nimesh.dolphin
from Ahmedabad, Gujarat
Jun 13, 2022
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Cancellation of Subscription During Trial Period

Hello Team,

I have been chasing byjus support team for cancellation of subscription we purchased before few days, but they are not responding anything on confirmation for it,

Even their managers are calling and wasting our hours trying to convince us, but we do not want it and clearly mentioned it to them the number of times, even when their executive came for initial enrollment, he confirmed that if we cancel...
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