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byjus.com
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Last updated Jun 16, 2024
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BYJU's reviews & complaints page 41

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K
Krishnan592
from Perambalur, Tamil Nadu
Jul 7, 2022
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To cancel my product immediately

I have purchased one course in byjus . Now i want to do cancel the product immediately . I have been trying to do cancellation for last 3 weeks . No one did the cancellation. i am still try to do cancellation . They wouldn't consider my situation . I have tried lot of times to do cancellation . Even though i have paid this month of EMI RS 2586. They are all cheaters . I want the reason for why they won't provide the cancellation after 15...
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Snehakutty
from Bengaluru, Karnataka
Jul 7, 2022
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To cancel my EMI loan

Address: Banargatta Bangalore
Website: Byjus.com

I have called byju's support a lot of time saying that byju's is not helping anymore, and also I can't afford the emi payments. Deactivate my loan account, I'm not using byju's anymore and when I called them they are behaving so rudely I told him to cancel the EMI loan but he didn't not cancel it. Then I sent a email to cancel as a request that also they didn't respond anything....
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S
Sabarinathan L
Jul 7, 2022
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Cancellation of plan takes over verbally but not in written format

I had opted for cancellation within the stipulated time. I recieved Byjus products on May 27, 2022 and I raised cancellation on Jun 2, 2022. Many people from Byjus spoked with us regarding this some said we had cancelled the plan but some said you want to take the plan for sure and we will deduct money from your account on EMI date. I want Byjus to cancel the plan and take back all the products from us. It's not fair to be acting being nice...
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A
Anurisha
from Coimbatore, Tamil Nadu
Jul 7, 2022
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Please stop my emi

I'm Stalin, my daughter Anurisha join byjus on April 2022, I have a critical financial problem, I don't have money to pay the EMI please please stop my emi
order id P1-SSO4-[protected]
My loan No:[protected]
Please stop my Emi, don't want refund please stop my Emi...
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Krishnan592
from Perambalur, Tamil Nadu
Jul 6, 2022
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To cancellation of my product

I have been trying to cancel my byjus product through both call and email they have been rejecting my voice and pushing me into another way .They never consider the customer feelings and intend . They are all cheater . They said after 2 months cancellation isn't possible . Why i want cancellation because i won't able to pay EMI and preparation in my course . Whenever i called byjus collection department they cut the call immediately and without...
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A
Anshika Sengar
Jul 6, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
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I am complaining about the services provided by BYJU's and how they are extracting money from people without any actual cause.

Hi Sir/Ma'am,

I am complaining on behalf on my sister Anushka Sengar for whom we tried the BYJU's services for class 11th-12th.
On 26th Feb, we were contacted by Mr. Mayank Vishwakarma[[protected]] for the services provided by BYJU's about the course they provide for 60, 000 and we were told that we need to pay 5000 as a down payment for trial purpose of 15 days and if we were not satisfied with the material then the...
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Anurisha
from Coimbatore, Tamil Nadu
Jul 6, 2022
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I have a serious financial problem

I have been trying to terminate the Byjus program since past month as I am not able to pay EMI’s and I informed them within the trial period of 15 days still no action is being taken yet. It is very harassing for us... I mentally depressed.
My daughter order id
P1-SSO4-[protected]...
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T
Twinklebansal
Jul 6, 2022
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Complaint against byjus team and employee they sold me unwanted courses and took signature from me

Address: Jharkhand

Dear team
I had raised a complaint regarding for my cancellation for this courses every time you people are saying you will get the call today but every day you were default I am not satisfying for this things kindly unregister my ECS FORM .! I fact I got message from my bank that 5338/rupees will debit from your bank on 5th of July 2022 onwards
This product has sell by to me Mr Saurabh Kumar I am trying to call him every...
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J
Jlpatel1983
Jul 6, 2022
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Marketing calls

Dear Team,

I have already enrolled my kid for BYJU but still your marketing team keeps calling twice a day. It is very frustrating and annoying that these people don't have details of person who has already enrolled in the program.

Concentrate on your Quality of service more than marketing. As an existing customer, I have observed many gaps and shared same with mentor but no improvement at all.

I...
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Y
yc05942
Jul 6, 2022
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Calling

Address: Kirodimal nagar, Kokditarai, Vard No- 11 , House No- 35 ,

Byjus calling me everyday . I blocked them a lot of times now they call me from a new number. Trucaller shows that a byjus education Consultant with blue tick calls me . I am annoyed. Stop calling me. Otherwise I have to go to the police station....
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S
Savsaiya tejas
from Amreli, Gujarat
Jul 5, 2022
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Fraud

Address: Mota ankadiya amreli- gujrat
Website: Byjus

Sir

Byjus ki councellor ne mere paas se 5000 deposit karvaye ye bolke ki refonebal h 15 din ka trial dijiye aagar aap ko course aacha nai lagta to vo paise aapko refind ho jayega vo refond nahi kr rahe hai

Mere bank account se muje inform kiye bina hi emi ka process chalu karva diya or jab muje pata chala to mene bola councellor ki ye kyu kiya to boli ki glitch ho gaya h kai logo ke saath 27000 ka emi karva...
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S
sivakrishnaroyal
Jul 5, 2022
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CaseID-31718734 - Refund request Prolonging

Hi Team,

My kid was enrolled for 1st grade in Byju's future school for online classes. Initially the representative from Byju's told us that we can cancel the enrolment at any time as our request is to continue the online classes only during the summer for 2-3 months.

We have paid the amount 45000/- for the same and later on we got the call from instructor as they claimed that they would not roll back the enrollment...
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K
kawalpreet singh Khurana
Jul 5, 2022
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Cancellation and refund

Address: Ludhiana

First they give commitment for quality of their services but it has very poor service and after payment you will feel helpless.
They are fraud and cheating people...
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Y
yogsvaggu
from Pune, Maharashtra
Jul 4, 2022
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Cancellation and Refund

Address: 2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029

We have registered the Byju's course on 4th Jun and paid Full fees. The Course is not started yet. They are not replying to emails nor providing customer support after multiple calls on helpline. We are highly disappointed.

We request for cancellation and complete refund of fees.

Email: yogini.[protected]@gmail.com/av.[protected]@gmail.com
Contact: [protected]/[protected]...
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F
faizan.khan
from Dhanbad, Jharkhand
Jul 4, 2022
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Cancellation the subscription

My byjus order I'd is Order I'd - SO-[protected]

I trying to contact byjus for my cancellation but my problem is still didn't resolved they didn't cancell my product . I continuosly called their support team and continuosly emailed them but still my cancellation and refund didn't process. Please help me...
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N
Nandiish Kumar
Jul 4, 2022
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Non-responsive to the request for the Cancellation of Subscription and refund of the Payment of Rs.80000

Address: Flat no. 303, Saketh Duo Marvel Apartment, Duo Marvel Layout, Ananthapura Road, Yelahanka, Bengaluru-560064.

On 27th May 2022, a sales executive by name Mr. VAIBHAV (Mobile No.:[protected] from BYJU'S had visited my home and explained me about my kid Maurya Vardhana (7 years) having been selected for Scholarship and the advantage of Byju's early learning app for usage from Class 2nd till Class 5th. He told that I can avail the 18 months installment payment scheme. He also assured me that if in case if your child or you are not satisfied with the...
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J
jaganmohan k
Jul 4, 2022
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Cancellation of course and stop emi deduction and refund of 5000

This is jaganmohank .Student name is tanvi.I purchased the byjus course on 28 may 2022 .I got delivery of tab on 6th june 2022 .. I placed the request for cancellation of byjus course on 14 june 2022 by writing to your mail [protected]@byjus.Com.I got confirmation from your side on 16 june and providing request no. 33198547.From then i have been contacting you on phone regarding cancellation of byjus course .But still i havent get any confirmation...
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S
Sk Abdus
Jul 4, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
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Cancel my course

Address: Mahishadal

I will cancel my course, because my financial condition very poor. So, pls accept this application and refund my money(41000)as soon as possible.My doughter not understand this course and not interested this course. So, Pls help me...pls call me......
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M
manishadeulkar
Jul 4, 2022
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Not conducting class regularly and according to school syllabus

I have joined my daughter in Byjus online but it is not conducting classes regularly .It is not on track as per school. So not helpful at for my daughter and many time repeated same classes. So I want to cancel the registration and need my money back .As it not at all helping my kid.They are cheating people....
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H
Harendra Rajawat
Jul 3, 2022
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Subscription cancellation

Address: Bengaluru

I have been trying to connect you for cancel my order so long but no one responded i want to cancel my order ASAP

Name- komal Rajawat
Order ID- SO[protected]
MOBILE NO - [protected], [protected]
THANK YOU SO MUCH...
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