Croma Complaints & Reviews

Dear team
[protected]
My order no he was diliverd to me in 27 oct but till date he was not diliverd to me he is poore service I will complete aganist croma in cousmer court...

Helpful

Found this helpful?

Write a comment

26.10.2023
My complaint regarding Washing machine is not resolved. While clothe washing Drum of washing machine is daily and equently get un balanced and E-3 or E 2 error came and machine stop working .Problem of balanced rotation of durm is to be solved. which is not yet solved.
Send service personnel who can check machine properly and repair/solve problem of defective/un balancec Rotation fo Drum during washing cycle .br...

Helpful

Found this helpful?

Write a comment

Invoice:SLTC5099957, Purchased on:[protected]

Received product with faulty strap
Have been calling the customer care team but team is giving me false commitment. The first customer care rep assured me the product will be picked up from home and that I have to share a pic of the product which I did . Today when I called them, the new agent tells me to go to the store and get it sorted. Their supervisors don’t come on...

Helpful

Found this helpful?

Write a comment

Address: ghaziabad

Hi I have purchased chroma washing machine in 2020 and now its not rising and drying the cloths, request you to please see into it....

Helpful

Found this helpful?

Write a comment

Hi my gift vard of Rs. 15000 is deactivated by from. I have raised request to activate 30 days back but no response till now from Croma. Very poor customer service provided by Croma. Even I have written to grievance redressal officer and nodal officer still no response. What type of company Tata brand is running. Very pathetic....

Helpful

Found this helpful?

Write a comment

Address: Andheri west, Mumbai

Dear Sir,
I had purchase samsung s8 and Dell laptop in 2017 from Andheri West store.
I lost the bills and now I need the duplicate bills. Can you please send me ??...

Helpful

Found this helpful?

Write a comment

Address: Croma warangal

Croma warangal
10 august 2023
i have purchased lenovo ideapad gaming 3 laptop along with it i have purchased extended warranty and adp for 2 years .extended warranty and adp needs to get updated in lenovo website with in 90 days from date of purchase .the croma warangal team is not updating the extended warranty its been 75 days from my purchase and several visits to the store and online complaints the store was saying the same...

Helpful

Found this helpful?

Write a comment

We had ordered ac from Croma at Dabolim-Goa, we were given a delivery date, but was not delivered. The date got pushed to the next day, the delivery person told us that we need to take leave and wait for them that day, we took leave specially thinking that the delivery would be done, when we called them, they pushed it further to next week, payment was done at the shop and we expected the delivery but we have to keep calling. The customer...

Helpful

Found this helpful?

1 Comment

Address: Bangalore

I have purchased Havells Geyser from Croma online. As a customer, I can see the picture of the Geyser as LHS. As per that I have order the Geyser and delivered the product. When the technician came for installation, it is found that the Geyser is RHS. He suggested me to ask for replacement. I had resisted a service request for the same. But the customer support team asking for Job card from technician for replacement. When I contact the technician...

Helpful

Found this helpful?

Write a comment

Regarding croma washing machine issue - service request no. C[protected], C[protected], C[protected], C[protected], C[protected], others

I prefer to bring up this issue here as there is absolutely no response from the Croma support team. - [protected]@croma.com, grievance.[protected]@croma.com and nodal.[protected]@croma.com

The croma support and/or technician are not even responding to multiple service requests and just closing...

Helpful

Found this helpful?

2 Comments

Address: Vapi

I order iphone 15 pro max on 12th October 2023 it is supposed to be delivered on 14th October 2023. And the current status of order is not even shipped.
My order number is[protected]...

Helpful

Found this helpful?

Write a comment

How can you guys do this to your customer. I somehow had money to purchace earphones and you guys took all my money and no order place plus no instant refund and told me to wait for 48 hrs, like seriously?if your website sucks please shut it down!!!...

Helpful

Found this helpful?

Write a comment

Hii i have a croma gift voucher code of value ₹5000 which i am going to redeem today but as i applied the code it shows expired, the voucher just expired 3 days back, i know it's mistake from my side but 5000 rupee seems to be a large amount and i request to please provide some extended period to use that voucher...

Helpful

Found this helpful?

Write a comment

Address: Croma Store, Iconic, Shyamal Cross Rd, Swinagar Society, Shivranjani, Nehru Nagar, Shyamal, Ahmedabad, Gujarat 380015

Website: www.croma.com

We purchased a Croma Fire TV 32-inch product in January 2023 with a three-year Zipcare extended warranty. I've raised the Fire TV restart complaint 4-5 times so far. Initially, after three calls, their engineer came to our location, performed software updates, and guaranteed us that the restart issue would not occur again, but it did the fourth time. In the fourth complaint, they changed the motherboard and claimed that the problem would...

Helpful

Found this helpful?

Write a comment

Just want to highlight one issue, I have purchased new Samsung 55 inch CU8000 model tv from croma Ghatkopar branch on 30th September 2023, I received that TV on 02nd October 2023 but the display was broken from inside. I had informed the same to installation manager as well as croma centre for the same. And they have generated above mentioned service request no., but I am unable to track when I am getting my new TV....

Helpful

Found this helpful?

Write a comment

Purchased Croma 109 cm (43 inch) Full HD LED Smart TV with Bezel Less Display (2023 model) on 03/10/2023 at 1630 hrs

Price ₹16, 999.00
Order ID number:[protected]

The product was delivered today morning 04/10/2023 around 10 am and the installation person came around 1:30 pm. Later, I logged into my Croma account and saw the price has dropped to ₹15, 999.00. A drop of 1000 in less than 24 hours....

Helpful

Found this helpful?

Write a comment

Please give me new gift card code for my unused gift voucher. Please try to understand this was pending due to non accepted by your store. Will use it asap. On online.
Please don't I don't want to waste my money...

Helpful

Found this helpful?

Write a comment

I have booked a product from Croma online, the app is saying it will be delivered by 28 September 2023, but today is 1st October. Customer care is asking me to wait 24 hours everyday from 4 days and that their team is working on, whereas i have not received any communication. Seems like i have lost my 54k Rupees....

Helpful

Found this helpful?

Write a comment

My Croma Privileges gift cards worth Rs 1000 x 5 could not be activated before expiry date of 23May23 as I was working from home in remote location where there was no Croma Store or was not serviced by croma.com. I request you to extend validity for the same as I am in Hyderabad now for next 1 week....

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Address: Aundh Pune Westend Croma

Since last one week installation of water purifier is pending and no one is responding for the same. Till the time 4 to 5 requests were register but its not happening
This my 2nd experience in a month
How can i go for croma in future or recommend the same with any one?...

Helpful

Found this helpful?

Write a comment

Croma Complaints & Reviews

File a complaint to Croma

Recently resolved complaints

Most useful reviews

Featured stories

Croma reviews & complaints page 6

My delivery was not delivered to me on same day and next day

CROMA Top Load washing machine 7.5KG - Mal functioning / not working properly

Online Purchase of Faulty Smart Watch

Washing machine partially working

Gift card deactivated

Need duplicate bill for mobile and laptop

Lenovo extended warranty and accidental damage protection for 2 years

Ac not being delivered, delivery keeps postponing

Horizontal Geyser replacement RHS to LHS

Regarding Croma washing machine - received old/ used and damaged product and no response from Croma support about repair / return

Order not shipped yet

My money was deducted from bank but order was not placed

Voucher Code expired just 3 days back unable to redeem

Croma Fire TV 80 cm (32 inch)

Delay in Replacement of Brand New LED TV due to Color Display broken

Croma TV price drop within 24 hrs of purchase. Refund expected

Re-send expired Gift card code

Croma not delivering product

Croma gift card validity expired - Request extension

Installation of water purifier

New Member Registration

New Member Registration

New Member Registration

User Login

User Facebook Login

GDPR

Croma Complaints & Reviews

File a complaint to Croma

Recently resolved complaints

Most useful reviews

Featured stories

Croma reviews & complaints page 6

Related businesses

New Member Registration

New Member Registration

New Member Registration

User Login

User Facebook Login

GDPR