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Delhivery Complaints & Reviews

www.delhivery.com

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Updated: Mar 23, 2025

Complaints 3789

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3273

So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

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Incorrect status updated for return to shipper

Shipment delayed from past 3 days

Processing AWB number

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Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)

Cancellation of my order

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Didn't pickup the package from the senders address for delivering it to the delivery address

Delay in pickup. Losing money

Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 67

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I ordered a Ajio product of rs 1109 and made payment via sms link provided by dilivery agent. But was successful but dilivery agent said that he was not received in his system. And said make payment again, and I made payment again. This time payment was successful and also reflected on his system.
My AWB no.[protected] and date 1st May 2022. I made both payments via gpay
I want my refund ASAP...

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Address: Delhivery, Tirupur

I have ordered a watch with payment terms COD. The watch company (Daniel Wellington) had chosen Delhivery as their delivery agent. I have ever faced such an awful online shopping experience. It was due to the reckless behavior of your delivery agent. He called me in the morning that your parcel will be delivered by 2PM today. After that, I had been consistently trying to reach him till night. No response from his side. When I tracked the...

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Address: Gurgaon.

Dear Sir, I had booked a shipment via SHYPLITE (aggregator) and the carrier was DELHIVERY to be received at RANIGANJ, WEST BENGAL from ERODE, the shipment was booked on 11th of APRIL and had reached Durgapur nearest hub on 18th of APRIL and since then, its been 11days and the shipment has not been delivered and I call the aggregator everyday and I'm assured that they are working on it. I am a working women and unable to go and pick it up...

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My parcel was marked as lost on 19th april the loss was around 35000 i want you to find my parcel awb no[protected]...

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Delhivery message receiving from yesterday for Out of delivery of package with AWB [protected] sharing a delivery code but not yet delivered the parcel; even no attempt made by Delivery agent to reach on my number.

Still the delivery is not yet made from the courier service....

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Address: DELHI NCR Plot 5, Sector 44, Gurugram, Haryana - 122002

I have requested them to deliver one product from Visakhapatnam to Hyderabad on 22nd April and they showed the delivery timeline as 24th April. I packed my products and gave them for shipment, it got struck in Hyderabad from 24th April and there is no movement. There are important items for 6 months baby and which need to be delivered on time. There is no proper channel to communicate with them . Sending mails repeatedly for an enquiry and...

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Courier: Delhivery Surface 20 Kgs
AWB No.:[protected]
Destination : Panagarh

I have booked 80kg and only 20 kgs (1box ) was delivered .There is no response from the customer care ....

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I returned a pair of Zara shoes to a courier. He opened the box and check the product in front of me. A week after the Zara customer care and Delhivery customer service tells me I sent an incorrect product and there will be no refund made for it. After calling them and trying to get it resolved they told me that all the investigation had been done and they will not be able to help me anymore....

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Address: 2nd floor, Edificio Da Menezes E Silva, Sangolda, Goa 403501

My parcel from Delhi was to reach on 25th April, 2022 and it is still showing in transit, they dont have any contact details here in Goa who you can contact, Yesterday I was told by the Delhi agency that it was out for delivery and will definitely reach the same day.
Today i have called them up thrice since morning and all they are saying is they have no news !!! It is 28th today...

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My Package was booked from Mumbai Under AWB no[protected] on 13th April 2022, and was supposed to be delivered on 19th April 2022. Firstly there was a delay in delivery and there was no update about the packet after 18th April, after lots of Escalation and complaints on 25th April 2022, the status on tracking started appearing as Package Missing in Audit and the Estimated Delivery Date Changed to 28th April 2022, but till date there is...

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Address: 23, Awadhkunj Colony, Faridi Nagar, Lucknow

We had shipped our household items from Mumbai to Lucknow using Delhivery through a vendor named Moving Force Packers and Movers based in Mumbai on[protected]. According to the vendor, the shipment should reach Lucknow next week and now we are standing on[protected] and the shipment has still not been delivered. This shipment was completely prepaid (23, 730/-) with the insurance of 80000/- on top. The tracking no for this shipment is [protected].br...

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My name is Toral Kavish and I am writing this email to notify you that your company Delhivery is not efficient and responsible in managing couriers intercity.

My AWB number is[protected]. My sister Priyal Patel has been writing emails to your company and she was told the package was lost and they can’t find it. The courier was picked from Hyderabad on 20th April and post that it is lost. I am extremely dissatisfied with...

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Address: Gurgoun

Hi,

on 22 Apr 2022 the delivery guy called me for delivery. I inform him that no one is available at home please deliver us tomorrow.

on 23 Apr 2022 when I called him he was saying we will not deliver me today and wait for another next 3 to 4 days for delivery.

Now when I am checking the status it is showing delivered.

https://www.delhivery.com/track/lr/[protected]

I...

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Booked a courier on 17th April, pickup was supposed to be on 18th and delivery on 21. Then the parcel wasn't picked up till 20th. And the delivery executive assigned was mumbling on the phone and non stop calling me even though he dint know anything about the pickup of the parcel. Tried getting in touch with Delhivery via multiple complaints, only get one response in the beginning and then they ignored all other issues raised. Then they kept...

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Address: Siliguri. Dagapur

I went to a delivery office at siliguri dagapur on 13 of April to transport 2 of my luggages. They charged me 4200 rupees for the service and gave me a time frame of 5 to 6 days. It's been 13 days now and I have no idea about the whereabouts of my luggages. I asked for help at the office in siliguri which was useless and now they don't even answer my calls. I have also spoke. To a lawyer regarding this. This is the worst service I ever came...

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I shipped a package which I cancelled soon after pickup. I'm waiting for the package to return for 10+ days. I was told the package is in my city Vadodara and will be returned to me soon. But no date is provided and I'm waiting for days. No one's responding to my emails.

I'M THE MERCHANT WHO SHIPPED THIS PACKAGE AND I'M WAITING FOR 12+ DAYS FOR RETURN OF THIS PACKAGE. IF IT'S IN VADODARA HOW LONG DOES IT TAKE TO DELIVER A PACKAGE...

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My Father has sent me my medicine and some Non-perishable food items like pickles and snacks as I stay far away from home. On 15 April 2022 it's been more than 10 days I haven't got any response from logistics company as I tried many time to consult them but they failed to get in contact. If something will happens to my health who pays the responsibility. I want consumers rights to look into it..!!
My AWB number for the parcel is[protected]....

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I order something i i got tracking no. [protected], this docket m not getting.. Dont know where the delivery boy delivered this parcel.. Please help me i got otp but didn't get any call from delivery boy i dont get any parcel till now......

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Address: Bariatu, Ranchi, Jharkhand

Website: www.delhivery.com

I have placed an order of 244L Samsung Double Door Refrigerator from Samsung Shop App on 16th April 2022 and the delivery date was of 23rd April 2022. But till now I did not get my item .

Courier Company - DELHIVERY

It was last updated on 21st April 2022 and on 21st it reaches to my location hub but its 26th April 2022 and I did not get the delivery of my item or any update on the delivery.

Tracking...

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Address: Plot 5, Sector 44, Gurugram, Haryana - 122002

I place an order on delhivery on 19 Apr 2022 and they promised me delivery first on 22 Apr 2022.

When product is jot delivered on time they again give me new time line which is 23 Apr 2022 and after that this process is going on daily basis and today is 26 Apr 2022 and still my order is not delivered.

Please look into this

The components that i order from delhivery is very crucial for computing...

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