Ecom Express Complaints &amp; Reviews

Address: Surat, Gujarat, 395006

Website: kraftly

I am doing online selling in kraftly. My pickup on around 40 orders is not done from last 5 days. I called courier boy (Satish, contact number - [protected]) but still he is not come. I also called his manager (Contact number - [protected]) but he is not receiving my call. Please improve your service and take serious action on this courier guy (Satish) and manage my pickup today because all orders are near to cancel because of let shipment....

Helpful

Found this helpful?

Address: 741101

Website: ecomexpress.in

Ecom express in our area ie, krishnanagar, nadia, west bengal, has very bad service.

Firstly, when i track the items i ordered, i can always see that the products had reached the nearest hub ie, shantipur hub 2-3 days before delivery. They always deliver the items on the expected date of delivery even though they have received the items some days back.

Secondly, when a return is requested, they always call in...

Helpful

Found this helpful?

Address: Papum Pare, Arunachal Pradesh, 791110

Website: Ecomexpress and Mr Voonik Website

Sir/madam
My ordered package from voonik website was supposed to deliver via your service but unfornuately your office here in naharlagun c sector forcefully asking all customers to visit your premises to collect instead of delivery the same to customer specified location. Same problem arise for me as they have sent address non traceble message for contiously 3 days and one day i had collected my items as i had lost patience of being...

Helpful

Found this helpful?

Address: 784125

Website: Snapdeal

Courier name: ecom_plus
Awb number:[protected]
Courier contact number:[protected]/66598800
I ordered certified used iphone 5s white on may 1. Product send urgently before instead of delivery date. It's my humble request. I complain snapdeal so many time to send my product as much possible before delivery date of product but nor replied it so that's why i complain on ecom plus please solve my problems....

Helpful

Found this helpful?

Address: New Delhi, Delhi, 110025

Website: ecomexpress.in

Last 2 days my pickup not done your executive his name is hardeep mobile no is [protected] he was come on monday he was not collect my packet he says my bag was full am come after 10 minutes with van but he don, t come and cut my phone today i call his no no is switched off. If my order is cancelled who is responsible??? I have 5 to 6 packet of ecom express always same problem for this guy its not a professional working???

Please...

Helpful

Found this helpful?

Address: 110037

Website: ecomexpress.in

Hello, my name is sachin, my number is [removed], email is - [protected]@gmail.com, place pin code - 413501 i had ordered a product from jabong - [protected], on 13th april, it was delivered on 23rd, and due to size issue i requested to return it on 23rd itself, so on 24th i received a call from osmanabad ecomm service person, his number - [protected], he called up and asked the same, is your name sachin, did you request to return jabong product,...

Helpful

Found this helpful?

Address: Sonipat, Haryana, 131101

Website: www.gopigeon.in

Dear sir the power bank is order by me is does not work properly and also a used product please available me another priduct as soon as possible
I will be really thankful to you. Otherwise lifetym i does not order any item online your company product quality is toi low like you so please call me or listen my problem and take an action for your company goodwill....

Helpful

Found this helpful?

1 Comment

Address: 522403

Ecom express courier is worst courier in the India that is providing cheap rates to e-commerce company's service is very cheap I booked my courier on 7 April
Ecom way bill[protected] till not connected I am calling to coustmer care number ecom they not proper response
May it will be reach to after one month
Other courier s providing my location with in 4 days deliver pan india...

Helpful

Found this helpful?

Address: New Delhi, Delhi, 133001

Website: ecomexpress.in

I placed an order which was coming through them 15 days ago. It takes only 3 days to reach the order usually but they took around 15 days and did not update me about the order. When I called them they did not respond nicely . Moreover cut my call saying that they are forwarding to a senior. 4-5 times I have talked to them but their response is so poor and they are taking customers for granted....

Helpful

Found this helpful?

4 Comments

Address: Nadia, West Bengal, 741313

Website: ecomexpress.in

I'm complaining about two times already my goods coming by your service, and then i'm getting sms that delivery was unsuccessful and i'm getting my goods 2-3 days latter? Why? All these days i was at home and nobody was coming with goods, nobody was calling that they near my door. Whenever they lazy to come they making report -delivery was unsuccessful. What is that?? My code is 741313, Shree Mayapur....

Helpful

Found this helpful?

1 Comment

Address: 403505

I ordered two products from jabong.com due to size issue I placed return order for 1 product and exchange order for other. Both the products were picked up by courier guy but I got refund for 1 product and the other product is missing. Ever their customer service is worst. Where is my product. Jabong cc is one step ahead of ecom...they are telling to provide RPV SLIP which is not provided by courier guy.
At least give me contact details...

Helpful

Found this helpful?

Address: Kolkata, West Bengal

Website: sukantad10171@gmail.com

After received this product vide order no. R[protected], of rs.720.00. I saw the chest size is lower& colour is different. After that i request you for return and ecom express private limited pick it and i get a receipt copy. But i not get back my price. So you are request you to sent this price to my bank account vide no. [protected] of indian overseas bank, sealdah branch, ifsc code no. Ioba0000127, in the name of sukanta das...

Helpful

Found this helpful?

Address: Anantapur, Andhra Pradesh, 515661

Website: Ecom express

Hello sir, my name is mohammed arbaz i am from bathalapalli, anantapur (Dist). I face a problem with ecom express service of dharmavaram station. It is a distance of my place to dharmavaram is 13km, but your ecom express company members are very negligenced on delivery orders, they cannot call or any response from them. I also fire on them but they didn't respond, they are updated fake information i attach a file to you. Ex:they delayed my...

Helpful

1 other people found this review helpful

1 found this helpful

Address: Bagalkot, Karnataka, 587313

Website: kraftly.com

Respected sir, the above mentioned shipment no[protected] from kraftly.com, amount is 900 rs. has been arrived to my place Mudhol 587313, Bagalkot district, but the local E-com office agent is behaving very badly n using bad local language .since i had went thrice to the office to receive the product, he is refusing to give the product by giving sillly reasons like there are alot of products to be opened and he is asking to come again and...

Helpful

Found this helpful?

Address: New Delhi, Delhi, 110035

Hello sir/madam,

I have received my order today, which is faulty and not working fine
Ordernumber :[protected]

Bought bluetooth speaker
Sound is not at all proper
Only one side of the speaker is working
Omething broken in side it.

I have paid 2000 for this, please help in replacing this one.

I need to return this product, please let me know the procedure....

Helpful

Found this helpful?

Address: Goalpara, Assam, 783121

Website: ecomexpress.in

Sir, My Name is Musa Sheikh.. I have ordered a product from Flipkart on 12/02/2017. My Order no is OD[protected]. and Shipment No is[protected]... My Product was reach in Ecom Ex Goalpara.. But They did not deliver to my.. and they are not come to shipping address every time... and Ecom Express executive cancelled my order without notice... and also ecom express in Goalpara executive behavior is not good.. So i request you to kindly...

Helpful

Found this helpful?

Address: Patna, Bihar, 801103

Whenever an item is delivered by e-com express, the delivery boy asks for an identity card for photograph which is incorrect.after contacting the local manager, it was revealed that photograph the identity card is being stored on the company's server.in case of any mishandling of the personal identity card of a consumer the same may lead to leakage of personal information or any cyber crime. in replacement that, the photograph of person holding...

Helpful

6 other people found this review helpful

6 found this helpful

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.ecomexpress.in

Hi,
I wanted to post the complaint but I could not see the option in your web site and this is the best I could see to communicate with you the experience I had yesterday.
I was expecting a package in Galaxy business park and I received a call to come to gate 3 which was good 10 mins from my building. I came to the spot and I saw two guys riding the motorcycle about to leave. I shouted at them to ask whether they are from Amazon...

Helpful

Found this helpful?