Claimed

Ecom Express Complaints & Reviews

1.8
Updated: Mar 11, 2025
Complaints 6459
Resolved
1266
Unresolved
5193
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Ecom Express reviews & complaints page 309

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajarajankv
from Thiruvananthapuram, Kerala
Nov 18, 2016
Report
Copy

Not delivered the product from flipkart

Address: Cuddalore, Tamil Nadu, 606106

I ordered a product from flipkart ID:OD[protected] and it was shipped to Vriddhachalam at 14/11/2016.They did not delivered by your Vriddhachalam office. Without any information from Ecom Vriddhachalam office they return the product to flip kart Why?Not delivered, No communication, No Response, worst service.why?
Ecom Tracking Id:[protected]
Date:14/11/2016...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
Komal Chuahan
from Pune, Maharashtra
Nov 17, 2016
Report
Copy

My order from flipkart

Address: Thane, Maharashtra, 400606

I had ordered some item from flip cart. The order arrived in thane on 11th. they tried to deliver it on 15th. However I was not in office and hence could not collect it. I am trying since yesterday to get it delivered but not getting any response. everytime they tell that it will be delivered soon. I had even told them that I have the cash ready and there is no issue still i am not getting my parcel delivered and its urgent...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pria Jain
from Pune, Maharashtra
Nov 15, 2016
Report
Copy

Worst service ever experienced

Address: Thane, Maharashtra, 421302

Hi,

I ordered my phone from amazon on 5th november which was expected to be delivered by 10th november. The courier arrived in my city on 9th november itself but was held because of cod payment mode. I repeatedly (3 times) lodged complaints asking for delivery as i had cash in valid denominations. Each time they said that i will receive the package within 24-48 hours but its 15th november now and i haven't received my courier...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Veb12
from Hyderabad, Telangana
Nov 14, 2016
Report
Copy

Regarding delaying Lenskart order Tracking Number: 765535231

Address: Medak, Andhra Pradesh, 502285
Website: www.ecomexpress.in

Dear sir/mam,

I ordered Lenskart glasses on 26 Oct 2016. But, you're delivery boy delaying my order. He is not coming. And not responding to my calls. Please, look at it. 2 weeks over, but it's not shipped yet.
I need glass. It's emergency.

Please, look at it...
Lenskart order
Owner - VAIBHAV LENDEKAR
Tracking Number:[protected]

Thank you... In advance....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Prabhat Gupta 008
from Vadodara, Gujarat
Nov 12, 2016
Report
Copy

Laptop

Address: 396321
Website: Courier Service

It was a fair work from dell they got my product shipped on time but the courier service is just disgusting. They have taken the product from Ahmedabad to Bhiwandi and still it has not been delivered to me. I dont know why they took the product from Gujarat to Maharashtra or r they just faking things. The product is quite costly and now it is a great conern for me. Hope this helps me out....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
santanu barik
from Mumbai, Maharashtra
Nov 10, 2016
Report
Copy

GD cheapest door mat combo of 5 pc

Address: 765018
Website: www.shopclues.com

I have ordered captioned material on 28th Oct and for your information i have tracked same item has been reached on 4th Nov 16 but still i am not received. Same i have called to your local office they are asking me to receive it from your office as i have selected home delivery for same. Plz take this matter on priority and delivery it ASAP. Track No[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
I
inder005
Nov 10, 2016
Report
Copy

Too much delay in delivery

Address: New Delhi, Delhi, 713213
Website: ecom services

I am from Durgapur, West Bengal.Ecom express is giving horrible excuses for not delivering my order, my shipment number is[protected] and I have given ALL POSSIBLE DETAILS(INCLUDING LANDMARK) in my address, my parcel has already reached Durgapur hub on 7th Nov 16 and till 10 Nov 16they did not call me on my no provided on the address provided and they are giving lame excuses for not delivering my product....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
M Umesh
from Mysore, Karnataka
Nov 7, 2016
Resolved
Report
Copy
Resolved

Regarding Very very delayed delivery product.

Address: Karimnagar, Andhra Pradesh, 505468
Website: Ecom Express

Hello ecom express courier, my name is m umesh, i am from huzurabad, karimnagar dist, telangana, i bought no of products snapdeal and amazon regularly, but here local ecom express delivery boys all are giving very very slow delay delivery, i told to them no of time please give my product in time, but the fellows some times return the products without call us, but this is not good, i have a return pickup to snapdeal, they send mail to ecom...
Helpful
Found this helpful?
3 Comments
Report
Copy
L
Liyakath S
from Kayankulam, Kerala
Nov 6, 2016
Report
Copy

I'm complaining about my courier

Address: New Delhi, Delhi, 110137
Website: www.ecomexpress.in

*This is my air way bill num :[protected].
* my courier is moving like a turtle there not much distance from present location to the delivery point.
* since four days it is showing same location status is transit which is just 30 kms away.
* when you are going to deliver my courier??
* worst courier experience I'm facing now its been 14 days I ordered in snapdeal.
*very bad experience I'm not satisfied...
Helpful
Found this helpful?
3 Comments
Report
Copy
N
Naresh Dowpati
from Mancheral, Telangana
Nov 6, 2016
Report
Copy

Airway bill no:132763389,789351907 & 789351898 refuse to deliver.

Address: Khammam, Andhra Pradesh, 507121
Website: ecomexpress.in

Dear sir, your bhadrachalam point courier people refuse to deliver all of my orders and for the airway bill no:[protected] andAir Waybill No :[protected] Order No :SLP[protected] and
Air Waybill No :[protected] Order No :SLP[protected] and snapdeal ordr no: [protected] no body was contacted to me but they feed in your systems Reson code: 331- consignee requested for future delivery on 3/11/2016, what is this sir, i already contacted to you...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
Ravinder Patel
Nov 2, 2016
Report
Copy

Spice red loafers

Address: 504216
Website: ecomexpress

E-commerce express agent made me to travel 10km & he forgot shipment & he said he'll deliver it to home next-day. Today he called me & he will not deliver i should go & pickup it
Their behaviour is very bad & they are speaking very roughly with me.
They are not delivering to the posted address. They are making costumers to travel to their convenient place....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikita Dalwani
from Mumbai, Maharashtra
Oct 29, 2016
Report
Copy

Account closure unexplained and delay in delivery every time

Address: Thane, Maharashtra, 400607

Worst services by ecom expres. Never sue their services at all. They closed my account uninformed and everytime they do delay in delivery.
Worst worst worst everrrr
Worst approach given my staff evrytime.
Payments are delayed a lot.
Cannot really trust this company ever.
They will assure you that the pick up and delivery would be done on a day, but never a courier comes to pick up the product. They are fraud...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
abhijit4187@gmail.com
from Baharampur, West Bengal
Oct 27, 2016
Report
Copy

False report of delivery

Address: Burdwan, West Bengal, 713301

I have placed order for 1 no samsung micro sdxc memory card with amazon. On 27th october'16 i received a massage that item will be deliver on that day. Again i received another massage that the item is out for delivery. But i regret to inform you that neither the item was delivered nor received any phone call from courier service.
Surprisingly on that day night i received another massage the item was attempted for delivery on that...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Anurima M Chakraborty
from Mumbai, Maharashtra
Oct 23, 2016
Report
Copy

A 150 rs data cable stolen by them

Address: Kolkata, West Bengal, 700114
Website: Ecom Express

Though I know no action will be taken from there side but still to inform people to what extent this courier service can go.
Shipment id[protected]

A delivery boy from ph no [protected] called me at 7.30 pm on22.10.16 to deliver my ordered data cable. He was very rude and his attitude was as if I am buying it from them.I think they forget that they are just delivering it neither its their money nor its their product .that...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
chand1968
from Koothanallur, Tamil Nadu
Oct 22, 2016
Report
Copy

Not received for the past 5 day 160894757

Address: 638111
Website: ECOM EXPRESS

Material booked on18/10/2016 for the past five days not received. your answer is till in hyderad. when i will get the parcel. i want urgent the parcel but your side is very poor. CUSTOMER CARE IS NOT MAINTAINED FROM YOUR SIDE.

HOW MANY DAYS YOU WANT TO DELIVER THE SAME.

YOUR WEBSITE TRACKING NOT WORKED.

I AM FEEL VERY POOR PERFORMANCE.

PLEASE TAKE NECESSARY ACTION TO DELIVER THE...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
Mohasina
from Mumbai, Maharashtra
Oct 21, 2016
Resolved
Report
Copy
Resolved

False update from ecom express

Address: Thane, Maharashtra, 400607
Website: www.ecomexpress.in

Hi,
I ordered items from shopclues and due to wrong item delivered reverse pickup is arranged with ecom express.
Shipment no.[protected]

No one came yesterday for reverse pick up for the product. But status is showing first attempt has been done and reverse pick up is incomplete. I talked to customer care executive of Ecom express in the morning . He told he will arrange reverse pick up today. I talked...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
Chishti
from Contai, West Bengal
Oct 21, 2016
Resolved
Report
Copy
Resolved

My parcel

Address: Ranchi, Jharkhand, 834002

I have ordered 2 items from cilory and 1item from snapdeal i am not getting my delivery i have tried calling several times but there is no response please help me out there is no calls from courier partner please resolve my problem. I have ordered many days ago and my order has been dispatched and its in ranchi hub so please attempt that delivery please...
Helpful
Found this helpful?
4 Comments
Report
Copy
A
amitbit07
from Bengaluru, Karnataka
Oct 13, 2016
Report
Copy

Ecom express not delivered the orders

Address: Bangalore, Karnataka, 560100
Website: www.ecomexpress.in

This is regarding shipment[protected].
I have ordered mobile back cover from flipkart, and after few days it got shipped via courier service ecom express. My delivery address is my office address so on holiday i got call regarding delivery from ecom executive. I told him to come after 2 days ie on working day.
I have not received the this shipment but still its showing delivered. Can you please look into this?

Regards,...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
PriyankRajput
from Chennai, Tamil Nadu
Oct 12, 2016
Report
Copy

Air waybill no :801362393 order no :fccb1162878

Address: New Delhi, Delhi, 110029

Hi,

I supposed to receive my order by today. But i got a message from your side delivery unsuccessful, hence your courier boy or executive did not make nay call to me or tell me about my order. Please confirm now when i'll get my order. Please tell them also to contact me before they will come to give my order.

Thanks,

Priyank

[protected]/[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
shikha sharma123
Oct 12, 2016
Resolved
Report
Copy
Resolved

Tracking no. 176947130

Address: Papum Pare, Arunachal Pradesh, 791113
Website: ecom express

I order one titan watch by snapdeal, when i check the my order in snapdeal it seams order was trying to deliverd but unable to do so because of address issues, i called snapdeal customer care that gave me ecom cariour phone no. [protected], [protected] but m higly disappointed the number what i got., it's not connecting m not able to connect with them and they then to deliver the product in respective address...
Helpful
Found this helpful?
3 Comments
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR