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Ecom Express Complaints & Reviews

www.ecomexpress.in
1.8
Updated: Mar 11, 2025
Complaints 6459
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1266
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5193
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T
Tribeni
from Kolkata, West Bengal
Aug 12, 2016
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Non delivery of item and sending wrong status report

My order no.[protected] of amazon india having courier ecom express with track id[protected]. Yesterday ecom express reported that my address was not found by their delivery person. Today also same thing has happend.
But i never received any phone call from the courier person yesterday or today and i am residing beside state bank of india; tribeni ; dt hooghly in west bengal.
So location is well defined and no question...
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A
akashcherki
from Delhi, Delhi
Aug 9, 2016
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Undeliverde

Address: Rayagada, Odisha, 765017
Website: www.ecomexpress.in

Sir,
my bill no[protected]
By tracking it on its website it is showing undelivered. Why it is not delivered it is not showing about that.
Sir I want it as immediate as possible. So do something for my complain....
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M
muruganbala
from Karaikal, Puducherry
Aug 9, 2016
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Not delivery

Address: 614810

Order no-[protected] please detail my order date -30th june cash on delivery .delivery date 7th august...
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G
gayumani
Aug 7, 2016
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Shopclues product not received

Address: 625002

I have booked two products on shopclue. First booking product i haven't received because due to your courier wost delivery service. Next product 3 days before i am booking snapdeal. Yesterday i am received. Check your service. So arrange my booking delivery immediately. My snapdeal booking number:[protected]...
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S
sujida S
from Srinagar, Jammu and Kashmir
Aug 6, 2016
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A product not delivered for the past one week ordered via shopclues

Address: 638153

Sir/madam,

We have ordered in shopclues with the tracking number as[protected]. We got a message from ecom express (Erode branch) on 30th aug that they have received the product from shopclues. It has been a week now, they haven't delivered the product they received. Poor delivery. Worst man power they have. Please take necessary steps as soon as possible....
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H
hspace
from Hassan, Karnataka
Jul 22, 2016
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Parcel not delivered

Address: Tumkur, Karnataka, 572103
Website: snapdeal.com

I had placed an order from snapdeal and was expected to receive the product with in 21st july. i tracked the order and the status says,

Undelivered (reason code : 223 - address incomplete)

I have placed many orders earlier as well and have received the product the same address. then how can you say the address is incomplete.

Waybill number :[protected]
Order number : fcgc1600079
br...
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S
Sushmita18
from Mumbai, Maharashtra
Jul 14, 2016
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Holding my shipment without any notice and not giving me proper information

Address: Kolkata, West Bengal, 700030
Website: ECOM express

I have ordered from myntra.com on the 2nd of july and my shipment was sent through ecom express. my shipment number is[protected], i got a message of delivery on the 11th of july at 4pm and did not receive the parcel. at 7pm i got a msg saying due to some issue it wasn't delivered. from the 12th i have been calling myntra customer care as well as the nearest ecom express courier people but they are not giving me information, they are keeping...
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A
Anitha01
from Bengaluru, Karnataka
Jul 12, 2016
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Clothes

Address: 560026

Hi Team,

I have booked products through myntra, i recieved my first order on 11th july, whereas i didnt get call for the second one but they have sent message stating that 1st attempt has been made, without even reaching how can they tell attempt has been made.
How come I have received call for the first one and not for the second one.

Tracking No:[protected]....
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P
pagarwa2
Jul 11, 2016
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Pickup not been picked up yet

Address: 400703

I have raised a pick up:[protected].
No one has come yet to pick it up and it says that first attempt failed.
I have tried calling the customer care but it seems to be busy since last 1 hour
Pick the product asap.
this is the second time.
The service is worst and so as the courier persons.
The product was buyed from abof.com
Resolve the issue asap......
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S
sathya_74110
from Pattukkottai, Tamil Nadu
Jul 11, 2016
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Iam not received the parcel

Address: 606001

Update: Hi Sathya! Mohini Marketing Analog watch with pink stone for women from your Paytm order #[protected] has been shipped by the seller via Ecom Express with the tracking #[protected]. Estimated date of delivery for your item is Fri Jul 08 2016 to Mon Jul 11 2016. 1+1 Offer on movie tickets at Paytm. Book Now.
TODAY THE DATE IS 11-7-16...
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N
Nirbhay61183
from Coimbatore, Tamil Nadu
Jul 9, 2016
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Package delivered wrongly.

My package docket no.[protected] from amazon was to be delivered on below mentioned address:
Pooja c/o wipro enterprises ltd., plot no.77 epip, phase 1, jharmajri, teh nalagarh, baddi.
It was not delivered to me and the status was updated as delivered (09/07/2016).
On enquiry the customer care gave the number of local contact [protected], who further gave the number of delivery boy [protected]. the delivery boy said that...
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A
abhi_nav
from Delhi, Delhi
Jul 9, 2016
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Delivery payment was prepaid although they ask for payment

Address: Dehradun, Uttarakhand, 24
Website: www.ecomexpress.in

My delivery payment rs.425 was prepaid but during delivery the delivery boy took payment from one of my family member. actually i was out of the house when the order came and my family member didn't know that the amount was prepaid and the delivery boy ask for the payment so they gave rs 425 to him. he don't even send me message that your order is reaching. this is my worst experience with ecom express....
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R
Ravira
from Bhubaneshwar, Odisha
Jul 3, 2016
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Ecom express does not deliver our parcels!

Address: 614101
Website: ecomexpress.in

We are from koothanallur, tiruvarur, tamil nadu. we write this email with hope you will do immediate action in this matter, to improve your network and service!

In last 15 days, we lost 3 shipments because of ecom express's delay and careless!

They are:

[protected]from flipkart)
[protected]from craftsvilla)
[protected]from voonik)

After the parcels reached our nearest...
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S
shajeeb loneryder
from Bengaluru, Karnataka
Jun 29, 2016
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Product delivery

Address: Dakshina Kannada, Karnataka, 574227
Website: Www.Ecomexpress.com

I had got a discount of 550₹ on a wallet from fliptart. The delivery boy called me, i told him to call me after two days max cause i had exams during those days... The delivery boy didn't call me and returned the product. Now i have to pay 550₹ extra for the product. Very much disappointed by the is service in ecom express moodabidre branch. Im a student studying engineering. I can't pay more cause it is from my pocket money. I wanted...
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B
Bhuvana Bhuvana
from Dindigul, Tamil Nadu
Jun 28, 2016
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Snaptic wh-a08 50kg digital luggage weighing scale

Address: 638401
Website: ecom express courier

I purchase this weight before 2 week still he not given to me, very worst response for office persons lot problems there ples solve them give my product...
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N
NNSuresh
from Mumbai, Maharashtra
Jun 27, 2016
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Delivery of product from snapdeal order

Address: 638452
Website: Snapdeal

Regarding the delivery of airway bill no.[protected]
Order no. Slp[protected]
Please ask the courier employee to deliver my parcel to my address mentioned in the parcel after 3 pm any day. He asked me to come and collect from the ecom gobichettipalayam office. It is their duty to deliver it in my address in my convenient time as told from snapdeal customer care.

Take proper action immediately.

Snapdeal...
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S
Surendhiran Abhimanyu
Jun 25, 2016
Resolved
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Very very worst service

Address: 642202

I order in snapdeal. But not delivery at my address. Because of delivery boy not come at my address. That boy call me and say u come at my side and collect your order. This place are above 8km from my address. Same thing last hpn my last order. I personally go and collect order.
Same thing hpn tdy order. Just i cancel that order.. Ecom express is the very very very very worst service...
Snapdeal please avoid the ecom express...
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P
prabhsewak singh
from Delhi, Delhi
Jun 25, 2016
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Lost of product and rude talking with customer

Address: Hoshiarpur, Punjab, 144205
Website: flipcart

I buy product from flipcart which shipped on 24/june/2016.when i go first day to ecom express centre for pick my product they refuse to give my product to me and say me to come next day.when i go next day they lost my product and the worker work in the centre talk very rudely with me.
So please take strict action against the worker and the head of the centre of ecom express in dasuya, punjab, india.
Post address-144205...
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H
HKGangte
Jun 22, 2016
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Poor Company

Address: Cachar, Assam, 788003

I'm from Silchar town, Assam. Earlier my online purchased were sent via bluedart and I had no problem. But recently my orders are sent through Ecom Express, since then problems start arises. My orders were not delivered twice, I came to their office at 5 pm to collect my ordered items but the counter boy told me "we already closed our transaction, come tommorow". I was very disappointed. Again, after few days I order one product from snapdeal,...
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S
Safiul Haque
Jun 22, 2016
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No show of delivery by ecom express

Address: 742101
Website: zivame.com

I ordered a product from zivame.com and got a message on 10/june that my product will be delivered on that day by ecom express. I got a call on 14th july that it will be delivered within next 24 hrs. Till now it has not been delivered. My constant complaints are also being ignored. Tell me what next step should i take? As the payment has already been paid online, it seems the courier service is least bothered about delivering the item. My...
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