Franch Express Courier Complaints & Reviews

Our consignment number is [protected]...it was sent from kancheepuram to nagercoil on 29/9/2015. Still we didnt receive the parcel...its 41kgs...it shudve been delivered yestrday...we need the consignment tonight by any cost...seriously very poor service and response by your emoployees..we need the parcel asap...kindly look into this soon....

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Address: Chennai, Tamil Nadu

The courier has been despatched from Trichy and it reached chennai on 14th July 2015 3.30pm and the status that is shown is parcel taken for delivery from R.A puram Chennai and its 15 july 2015 4pm status is the same. Will it take one 26 hours for a courier to reach the destination which is Just 2 kms from R.A puram..When contacted the head office, they are seeing the same internet status and giving the immatured reply....

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Address: Coimbatore, Tamil Nadu

Dear Sir, Our customer has sent courier through your courier net work as on[protected] courier number [protected], in the status it shows courier delivered but still we are not yet received the courier we have contact your branch office in Coimbatore but they are not gave me proper answer so please help me to get my courier as earlier as possible....

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Address: Chennai, Tamil Nadu

Dear Sir/Madam, , * * One important documents had booked by my brother from MADURAI for CHENNAI through Franch Express Courier from Madurai branch on 22 May 2015 vide their POD No. [protected] dated 22 May 2015. The same has not yet been received by me till date i.e. 27 May 15 (13.10 PM). I had tried to track the same, but it is showing in transit in various place and also talk to Franch Courier officials in Chennai and Madurai....

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Address: Bangalore, Karnataka

Hi, courier was despatched from coimbatore on 28/01/2015 to bangalore. when i was checking the delivery status, it has beeen reached to S. R Nagar bangalore on 29/01/2015 itself, eventhough it has been reached bangalore, it is not delivered on subarea in bangalore (sarjapur location). I was tried a lot to contact them, but in bangalore location their call is very very busy and they are not pick up the call, they dont have time to respond...

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Address: Chennai, Tamil Nadu

Must be a fraudulent company . They are not upto the standards which they have promised . They let the customers in trouble by their imperfect service . Very lethargic, will tell false promises upon bulk orders . They are strict enough on bill settlement but their service seems to be poor ....

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My LIC agent has sent a courier through french express, Madurai vide your BOOKING NO.[protected]. I spoke to your regional office, Bangalore and they didn't respond properly. I spoke to my LIC agent again and got the information that the courier is lying in your R T Nagar, Bangalore office. I spoke to them last week and they told me that they will deliver it in 1/2 hour. I spoke to them at regular intervals and every time they told that they...

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Address: East Singhbhum, Jharkhand

Daer sir,

I didn't received my courier whose awb no. Is-[protected].This courier consists of costliest medicines which is urgently required since my medicine will be finished nearby.I require this courier as early as possible.This courier has been posted on 9.9.2014 and till date i havent received.

When i called to their cust care, they unable to answer any of my queries...
Kindly look into this...

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Address: Thiruvananthapuram, Kerala

Worst courier service ever.One courier was sent by my friend from Coimbatore through FRANCH express courier on 18.05.2012..the courier was supposed to reach Thiruvananthapuram before 22.05.2012...today its 30.05.2012 and still has not been delivered...their customer service number at Cochin are either not reachable,doesn't exist or engaged throughout the day..... plz track the parcel and send it back to the person who send the courier...

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Address: Bangalore, Karnataka

Franch Express Courier service is the worst service...... And the staffs are so irresponsible & abusing in bad language.....
They don't know how to behave with customer...... I'd sent a document from Bangalore to Tirupur on 11th April 2012.
Still I didnt reach the destiny. I called one Mr. Chandru his contact number is +91-[protected].He abused me in bad language saying"BLOODY". Is this the customer service...

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Address: Ernakulam, Kerala

tracking no: A23672376

A Parcel was sent from Bangalore on (08/09/2011 ) which was to be delivered in cochin within 2 - 3 working days.But the parcel was not received even after 1 week. On 14/09/2011 when I called up the Cochin office they said they don't have vehicle at that time so will deliver as soon as the vehicle arrive and will be delivered by end of the day. Nothing happened on that day and on next day( 15/09/2011)...

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Address: Coimbatore, Tamil Nadu

A small parcel has been booked on 25-07-11 at PUDUPET (chennai) which is to be delivered to coimbatore(kaniyur-641659) but i could not receive this even today. i tried to call local franch express courier center at somanur but the tel. no is not in use. i called regional office at coimbatore telephone numbers ( as mentioned in their website) are ringing but nobody is picking it.then i called so many time to Central office - Erode. but all...

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Address: Salem, Tamil Nadu

Dear Team,

One courier has sent by standard Charted bank , cash management services, Bangalore-560001 on 11th july.POD Num:[protected] , Still today we had not delivered the courier.

With the help of POD number we tracked the courier through phone in salem office at the time they informed ( their is no person to deliver the courier in salem ) so we directly sent a person to courer office & collected the courier...

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Address: Chennai, Tamil Nadu

I am in chennai, my father admitted in hospital at coimbatore he forgotted to take his Medical report. I have send the medical report thru Franch Express Courier on saturday but still it not delivered. The stupid *******rs dont know where that cover is lying. I contact chennai office (after trying very badly) they are told me to contact coimbatore, if i called coimbatore they are telling to contact chennai, both of them playing like anything....

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Address: Hyderabad, Andhra Pradesh

Very very WORST courier service i had come across...
No proper response....
Always telling lies..
Otherwise not pick up the call...
Especially hyderabad branch...
IT IS BETTER TO SHUT YOUR OFFICE..
Final reply from this courier is "We missed ur courier somewhere else. It may reached u or may not".
IDIOTIC SERVICE & WORK PEOPLE.....

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Address: Kanchipuram, Tamil Nadu

Below complaint till date they are not response anything.

From: Manivel Vellamuthu
Sent: Tuesday, March 15, 2011 4:23 PM
To: '[protected]@franchexpress.com'; '[protected]@franchexpress.com'
Cc: '[protected]@franchexpress.com'
Subject: Very .... Very .... Late Delivery of courier
Importance: High

Dear Sir/Madam,

ICICI bank sends One...

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Address: Pathanamthitta, Kerala

Sir,
A courier (Letter) was posted to me on my adress M/s Balaji coffee works through french express courier from salem on[protected] and till now it is not delivered. As a result i have a very big loss in my buisiness.
I would like to request that the courier service may please forced to give my loss with the help of consummer protection act.
The pod number is 15048748 dated[protected] from Salem office of french express...

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Address: Kanchipuram, Tamil Nadu

I make this complaint on franch express courier because one cheque was sent to me on 8.7.2010 from DOC+ HOSPITAL through this courier service but it still not yet delivered to my adrress.i called the contact number which was given from DOC+ but they are not attending the call....

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Address: Coimbatore, Tamil Nadu

im ratheesh coimbatore,
i post the (train ticket dated 18/06/10 9.15pm) courier of my casin to chennai 16/06/10 evening 4.30pm. but now only thats not get , i call to chennai office they told that cover not have.
franch express courier is no 1 dubakkoor courier
my mbl no [protected]...

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Address: Kanchipuram, Tamil Nadu

Sir,
One of my distributor from Madurai sent me a envelope vide Way Bill No. 010198 dated 27.04.2010 through Franch Express Courier in my favour, care of my office address. On 28th evening the delivery man came from Tambaram Franch Express Copurier to our office and I signed the necessary papers for taking delivery of the envelope but the delivery man asked for office seal but I informed that it is in my personal name thus it not required...

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Parcel not recieved...very bad response

47098389365

Not Yet Received the courier

NON RECEIPT OF COURIER DOCUMENTS : POD NO. 47087318176 DATED 22 MAY 15

Not delivered on time

Poor & Improper Courier Service

Reg : Bealted delivery of courier

I haven't received my courier yet (Its very urgent one)

Late delivery / no responsibility

Abusing In bad language & V.poor Service

PARCEL NOT DELIVERED AND HARSH RESPONSE

Very Worst customer service, wrong telephone numbers, nobody picking up phone.

Courier Not delivering at time

Late delivery / no responsible

Not received parcel

Very .... Very .... Late Delivery of courier

non delivery

late delivery

missing cover

Non Delivery of Cover

Franch Express Courier Complaints & Reviews

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