Submit a Complaint
Claimed

Franch Express Courier Complaints & Reviews

www.franchexpress.com
1
Updated: Sep 21, 2024
Complaints 409
Resolved
27
Unresolved
382
Bad 😕 It seems that Franch Express Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Franch Express Courier

Having problems with Franch Express Courier?

File a complaint and get it resolved by Franch Express Courier customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Franch Express Courier

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Franch Express Courier reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Veeramani Paramasivam
Aug 3, 2020
Report
Copy

parcel missing

Address: S.k agency tirupur

Bad experience one box no receive
Why what reason pls important box...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yugapriya
Aug 1, 2020
Report
Copy

5 days over still i didn't receive the parcel. i don't know where my parcel it is

Address: Chengalpattu-Erode

The parcel has given on 28.07.2020 in tirukazhukundram branch.. But today's date is 01.08.2020 still i didn't receive the parcel in erode sathyamangalam branch. I contact the person he sent the parcel yesterday (31.07.2020) to chengalpattu main branch. I thought that it will receive today but still it doesn't receive even in erode branch... I want to know where is the parcel right now.. Contact branch persons are not resonding properly.....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pragathi Pranow
Aug 1, 2020
Report
Copy

Product not yet received

When will receive my parcel?...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
doddathoguru
Jul 28, 2020
Report
Copy

Didn't received courier

We did courier on 17th from hosur to gulbarga (Karnataka)
But past two three days it is showing didn't delivered sitting in gulbarga
Please let me know when it will deliver. Tracking id [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sindhu SM
Jul 27, 2020
Report
Copy

Damaged

I sent a courier to kelambakkam.
Cover was torn and box was badly damaged. Attached picture evidence for reference.
My client was completely dissatisfied the way they received the parcel.

I need a full refund for this issue.

Awb [protected]
Parcel sent on 25.07.2020 and my client received on 27.07.2020...
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mohamed karunai
Jul 25, 2020
Report
Copy

Tracking details not provide properly also late delivery

My awb no.[protected] booking date 17.07.2020. Past one week the product is not despatch from ahmadabad to kilakarai. The delivery process is dead slow. I know this is pandemic situation due to corano slow service but some other courier service operated successfully. The people who r all working in the french express courier not response properly. I call so many times chennai office he said i dont know the details whether parcel is where...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mohamed karunai
Jul 22, 2020
Report
Copy

Tracking details not provide properly

Sir
Awb [protected] consignment number tracking details not updated very slow neteork service i contact chennai branch but there is no any proper response...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohan.Murali
Jul 17, 2020
Report
Copy

Severe delay with Courier services

Hi,

Chennai to Pondicherry (documents for urgent use)
Sent: 14th July 2020, received in Pondicherry: 15th July, but not delivered, and status shows delivered.
Courier no. [protected]
Status: Delivered
Reality: Not received.
I had to track the sender, receiver Head office and track the delivery boy who says that I will receive it today after my call???????????? but he has already marked...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayashri2020
Jul 14, 2020
Report
Copy

parcel - saree

Address: NO 1 , GA RAGHAVENDRA FLATS LAKSHMI STREET WEST MAMBALAM CHENNAI 600033

Courier dispatched on 7th july tracking no [protected] to jayashri, ga raghavendra flats lakshmi street chennai 600033 not delivered yet...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandini Chandrasekaran
Jul 14, 2020
Report
Copy

Couriers not delivered

5 couriers which i dispatched before locmdown on March 18 adn March 20 are not yet delivered. I handed over parcels to Muthukumar, Franch express staff, Perumbakkam. He said he will follow and update but he has not been lifting my calls for last 1 month. He also did not give me the pod slips for the couriers sent on these 2 dates. I have the addresses to which I have sent. Already registered complaint but no response from the company....
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Praba125
Jul 13, 2020
Report
Copy

franch express courier consignment number is 22115122341, till now product is not delivered.

Franch express courier — consignment number is [protected], till now product is not delivered.

I sent a courier on 11th july 2020 through franch express from chennai to thanjavur, until now not delivered to the destination. Unable to deliver the consignment on time, even consignment was reached near to the destination (Thanjavur) on 11.40am, 13th july 2020 itself. Because of running the courier services insufficient staffs...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
drseyed ismail
Jul 13, 2020
Report
Copy

Non delivery of courier till date

I booked a small parcel containing medicine on 7 july from mannady muthu mari chetty street... Consignment no...[protected]... Till today its not beendelivered... Booked from chennai to kayalpatnem...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Karpagam K
Jul 8, 2020
Report
Copy

Delivery issues

Address: MALAR Old NO.20 NATTUSUBURAYA STREET MYLAPORE CHENNAI 600004. Behind city centre Mob.8939190202

[protected]

Not delivered still now

Malar
Old no.20 nattusuburaya street mylapore chennai 600004.
Behind city centre mob.[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Thamanna Salim
Jun 26, 2020
Report
Copy

Product not getting delivered

Product dispatched but not getting delivered by courier......
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Baskarrao
Jun 25, 2020
Report
Copy

Status shows delivered but not received.

I have ordered medicine through sanjeevi pharma chennai on 16.06.2020 and the order no.6148. They said the same was despatched through franch express courier and reference number is [protected]. When tracked it shows as delivered but i haven't received the product yet. I am in bangalore and i need the medicine urgently. Please do the needful....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Baskarrao
Jun 22, 2020
Report
Copy

track number is 22114440062, till date product is not received

I have ordered medicine through sanjeevi pharma, chennai on[protected] to be delivered to bangalore and my purchase order no. Is 6148. It was despatched through your courier and the track number is [protected]. But till date i have not received. Please do the needful and deliver the same to my bangalore address early since i need the medicine urgently. Thank you....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepika Sampath Kumar
from Hāora, West Bengal
Jun 20, 2020
Report
Copy

Courier has not reached on time from vellore to Chennai

Hello team,

We have sent a courier through french express from vellore on 16th june and it reached kelambakam on 17th june noon and still in transit and not reached the destination siruseri.

Tracking id: [protected]

It has been past 3days and no proper response.

Highly disappointed with your service since the parcel reached on time and not satisficed with your service...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amit parel
from Powai, Maharashtra
Jun 19, 2020
Report
Copy

My parcel not received

Address: To Reshmi Kumari jha Odisha sundargarh Rourkela basanti colony Bm 89 2 nd floor Pincode 769012 Mbl 7984401678 9861063967 From Laxmi srt Mo. 8719953452

Docket number. [protected]

Sir my parcel is not being tracked
Because of which my customer is very upset
Sir, i request you to my parcel refer to customer sir my customer is very upset minimum of 15 days, there is no address of sir parcel...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Monika traders
Jun 18, 2020
Report
Copy

Parcel not Delivered and tracking details shows delivered

Sir, Consignment no: [protected] was sent from Intellect Associates, chennai to our company M/s.Monika Traders, Tirupur on 20.03.20, But, becoz of Covid -19 Lock down, our office was closed on 21st March 2020 itself. After Lockdown our office opened on 6th March 2020. Docket number of the consignment received from our supplier on June 5th only. We followed Franch Express after that only, when we tracked, its showing the parcel was delivered...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
raj prasath
Jun 15, 2020
Report
Copy

courier not received and customer not responding

Address: From S Prasanthkukar sbi krishnagiri main branch 635001..To Mr mohamed /Dinesh Randstad India Ltd no 18 (41)South West bagroadnext bandana Bank chennai 600017

Hai. I am prasanth from sbi krishnagiri. Last week thursday evening i will send chennai france courier in krishnagiri. 3 covers 1 boundal. Friday not received in chennai. I will talk france courier. Customer side mistake old in courier vellore. Another saturday not received in chennai 1 cover received. Another 2 cover missing. Regularly i will talk france courier customer care and france courier employees. Till date not responsible in france...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Overnite Express
1.3
(705)
GMS Worldwide Express
1
(163)
Maruti Air Couriers & Cargo
2.1
(24)