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Harman India Complaints & Reviews

www.harman.in
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Updated: Oct 27, 2023
Complaints 192
Resolved
18
Unresolved
174
So far, so good. Harman India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Harman India will keep up the work and continue to help more customers with their concerns even better 🤝
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Harman India reviews & complaints page 8

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C
ChoudharyVK
from Pune, Maharashtra
Aug 20, 2019
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jbl india/ flip 4 service

JBL services suck. I am forced to post here because I am not getting any support from JBL support center. I sent my JBL Flip 4 for service. They said its a battery problem and it will be resolved within 15 days. It has been over a month and a half and there is no progress. I keep calling th customer support and they have no right answer. They say it will be done soon. I ask them to get a supervisor on call, fhey tell me that they will arrnage...
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S
Suresh Samad
from Delhi, Delhi
Aug 19, 2019
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service not provided for jbl bluetooth headphone

Address: COAL GEOLOGY AND ORGANIC PETROLOGY LAB.,, DEPT. OF APPLIED GEOLOGY,, 826004

I sent my defected product (JBL BT450) to the service center on 27th Feb. 2019. After almost 6 months, there are no any solution for my issue. Several times I called to the customer care executives and mailed to the customer support of JBL. On telephonic conversation, every time they promised me that they were sending the product within this week only. But every time they cheated me and there are no any information given to me either by mail...
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S
Sarathjbl
from Malappuram, Kerala
Aug 11, 2019
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worst customer service by #harman#jbl

Address: DLF Building No. 10 C 2nd floor DLF Cyber City DLF Phase 2 Sector 24 DLF Cyber City, DLF Phase 2, Sector 24, Gurugram, Haryana 122002, 686505

This is jbl bluetooth head phones was not working and as per the communication had with call center i have sent the product to gurgaon.
The communication started on june12 and till now i didn't receive any update from harman team.
My complaint number is case#03849947.

My product is in warranty and i am unable to use the product for more than two months.
I need solution to the issue by tomorrow., if not...
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A
Anay Anurag
from Mumbai, Maharashtra
Jul 10, 2019
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jbl playlist 150

My JBL Playlist is hanged and it has gone in COMMA. I just haved played it for 5-6 times. No button is working. Harman (JBL) support doesn't help me at all. They play much important role in playing with your mind and wasting time, just giving fake statement that their technician is going to arrive in next 48hrs. God knows how many hours they consider in 48 hrs. I waited for do not know for how many days. It's one of the bad experience. Later,...
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U
ubdi
from Mumbai, Maharashtra
Jun 28, 2019
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complete disregard for consumer laws and customer satisfaction

Address: Service Centre Address: Flextronics Technologies India Pvt Ltd,302, Phase 2, Udyog Vihar, Gurgaon, Haryana- 122001., Chandigarh, Punjab, 160030

On april 13th i couriered my pair of malfunctioning headphones with no physical damage using the courier service trackon couriers pvt ltd, consignment no. "10588784" to authorized service centre,
Service centre address: flextronics technologies india pvt ltd, 302, phase 2, udyog vihar, gurgaon, haryana - 122001.
And on april 26th received a pair of physically damaged headphones and a notification that i sent a pair of physically...
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R
RB Patel
from Lucknow, Uttar Pradesh
Jun 22, 2019
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herman hansen his and her watch

Address: Surat, Gujarat, 395007

I have purchased above "his n her watch (Couple watches)" from your outlet at delhi airport on dated 25/04/2019, but my "his watch" is not working soon after purchase. Kindly do needful to repair my at the earliest, so i can trust once again on ava merchandising solutions pvt. Ltd.

Bill no.: 00000va[protected], dtd. 25/04/2019
Pos no.: va003

Regards,
Rasik patel
Surat
[protected]...
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N
neerajmrp
from Ernakulam, Kerala
May 8, 2019
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jbl speaker taken for service not returned even after 2 months

Address: Ernakulam, Kerala, 682030

I had battery complaint with my jbl flip 4 speaker within 3 months of its purchase and speaker totally turned useless since it could not even get a minimum charge to get started.
Harman/jbl collected the speaker from me for repair and said that it will be returned in 10 days, now it's more than 45 days and no updates.
When called at customer-care they always have only 1 answer, that is 'part unavailable'.
Can you believe...
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V
vinaybhardwaj
from Gurgaon, Haryana
May 7, 2019
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jbl headphones (jblt110)

I had bought jblt110 in june 2018 and are in warranty period. There is no service center nearby so i had to contact the company through email. They provided the address of their service center flextronics technologies india pvt ltd. And i was asked to courier the product along with the bill. I visited the service center as i was hoping for an early resolution but the service center denied taking the product without courier. They insisted...
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R
Rajat Shaandilya
from Gurgaon, Haryana
Apr 24, 2019
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jbl bluetooth speaker k3+

Address: UDYOG VIHAR, GURGAON, 122004

Hi,

I have purchased a jbl bluetooth speaker k3+ from trading craft (An online website) company, i was facing constant problems in my speakers like manufacturing defects, charging defects, sound and bass problems etc, hence i request m/s. Trading craft to replace the same. They have arrange a pick up at my home and collected the original bills, speaker and other original documents from me and assured me that new replaced speaker...
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A
ARMY LIVE
from Morena, Madhya Pradesh
Apr 2, 2019
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jbl t110

Address: Gurgaon, Haryana, 12001

I have sent my jbl t110 to change them as they are under warranty and i have sent to them to the service centre gurgaon 12001 flextronics technologies pvt ltd but till now after soany days i have no information about my product. I don't have the contact details of that service centre. I have also tried to the customer care but they didn't answering the call. I need an immediate help in this regards...
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P
Pritam Rajnale
Mar 20, 2019
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not working of jbl160 in-ear headphone with mic within warranty period

I had purchased jbl t160 in-ear headphone with mic from amazon on 2nd november 2018. But due to problem within 3 month in it (Not able to listen sound from left earbud) i returned this product to their service centre at gurgaon as per instructions of the customer care executives of harman india. Service centre got this returned product on 15 feb. After that i called their call center number on 7 march to know the status of the complaint....
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G
Gulshan Nihalani
from Pune, Maharashtra
Feb 13, 2019
Resolved
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Resolved

jbl flip 4 speakers

Address: Pune, Maharashtra

Very pathetic after sales service. Wont recommend ever any of harman products to anyone,
Service requests
MH-E[protected],
MH-E[protected],
MH-C[protected],
MH-E[protected].
These are all same complaints for same reason.

I returned product in warranty due to several issues, Its been more than 1 month, and no information yet, I think they want to keep the product, refund my money...
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M
MantejGill
from Bengaluru, Karnataka
Jan 14, 2019
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jbl playlist replacement never received

Address: 560037
Website: www.harman.in

I had bought the speaker jbl playlist in september 2018 and within 2 weeks of the purchase, the speaker's bluetooth stopped working. I had personally gone to the jbl service center - fine fone solutions in jayanagar, bangalore, for getting the product replaced. After their inspection, i was told that the product would get replaced within 30 days as they have to order it from the harman head office. The receipt no. For the same is 7590/h.br...
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D
dixitritesh
from Lucknow, Uttar Pradesh
Jan 3, 2019
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jbl bt110 /exchange policy

Address: Lucknow, Uttar Pradesh, 226002
Website: www.harman.com

This is to inform you that I have purchased Bluetooth JBL BT110 through Flipkart (Order ID-OD[protected]. When I received my order, I found that Left side of the Earphone was not working properly, since the product was under warranty period so I have called on Service Centre number i.e [protected] and I have been asked to return on the Address- Flextronics Technologies India Pvt Ltd 302 Phase-2 Udyog Vihar Gurgaon Haryana- 122001...
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A
abhi_mech90
from Baghdogra, West Bengal
Dec 13, 2018
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poor service and customer experience at jbl service centre kolkata

Address: Kolkata, West Bengal, 700156

I had a very poor service experience at JBL kolkata Service center. I visited the centre on Wirking day i.e. Thrusday. And found only one lady entertaing the customers greviances, however their were 4 counters. But 3 out of 4 were not in use.

I had to wait for 4 hours to discuss the issue with service centre staff.

The reaponse level was also pathetic.

Service centre like this are spoiling the...
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P
PrateekSapra.p
from Gurgaon, Haryana
Dec 2, 2018
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sold defective speaker, denying to replace

Address: New Delhi, Delhi, 110085

Let me start off by pathetic execution of jbl.
I searched for their service center near me then post visiting pitampura centre i got to know that service center no longer exist.

2. Then i called customer support and routed me to nehru place which was closed on working day without any notification - 26th nov.

3. Then i visited gurgaon service center and requested them to replace my defective go2 speaker...
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G
GANESH BOLAR
from Bengaluru, Karnataka
Dec 1, 2018
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product received faulty on 01.11.2018 and no response from harman india team till now (1 month)

Address: Bangalore Urban, Karnataka, 560083
Website: www.harmanaudio.in

I had purchased jbl tune 205bt head set from harman audio.in on 01.11.2018. As soon as we received the product the product had disconnection issues and would make a sandy noise if i was turning my head around. We tried calling up the customer care number which is not existent and will always give a busy tone. And i tried sending an email to [protected]@harman.com
Gave a reply message saying the delivery has failed. Now first question...
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B
Bankarpit
from Pune, Maharashtra
Nov 29, 2018
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service not being provided for jbl flip 4 which is under warranty

Address: Pune, Maharashtra, 411057
Website: in.jbl.com

I have a jbl flip 4 (Around 8 months old). All of sudden battery backup reduced to maximum 20 mins on full charge.
I raised a complaint with customer service on 23rd november 2018, and was informed that they will pick up the product for repairing with in 24-48 hours. I again called on 27th as the committed period was over and no one showed up. Again they escalated the matter and its been almost a week and still no sign of help from...
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R
raahul423
from Ahmedabad, Gujarat
Nov 20, 2018
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replacement

My order id is jb-in00033740. I asked for a replacement or repair as the product wasn't working. I was given their service centre address in ahmedabad. I went there but it was closed saying under renovation. I sent an email about this to harman but no reply from them for a week. The given contact number is switched off. The contact of jbl customer care is not reachable. To whom should i contact now?? Poor customer service. They are not responding...
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P
PraJwal PS
from Belgaum, Karnataka
Oct 1, 2018
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e25bt

Address: Dakshina Kannada, Karnataka, 575008

On 10th sept 2018 i had purchased jbl e25 bt earphone from poorvika city centre mangalore outlet..
As per the instructions from jbl had opened the earphone from box only after purchasing..
Started using same from very next day.. But due to bluetooth connectivity issues i couldnt attend calls while ruding bike.
As i was busy i couldn't b able to in that week..
I have gone to poorvika outlet n asked for replacementbr...
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