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Harman India Complaints & Reviews

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Updated: Oct 27, 2023

Complaints 192

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18

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174

So far, so good. Harman India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Harman India will keep up the work and continue to help more customers with their concerns even better 🤝

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Order placed on 14/July but still not delivered

JBLBAR51BLKEP no sound in main speaker

JBL 1510 Home cinema

Most useful reviews

jbl flip 2 fraud case

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My headset is not working properly

Harman India reviews & complaints page 7

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Address: Opposite shiv temple , main road kansabel ,jashpur, 496223

I have bought jbl t110 earphone from paytm mall, it was delivered on 17th september and within one month it starts working bad 1st sounds were disturbing, then it's one side has stopped working.
On mid december i called to customer support (Herman india) about the problem and it was asked me to courior it on some address in gurgaon but dur to some reason i was not unable to do it.
On 9th of dec i again claimed warrenty,...

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I called customer support as my soundbar is not working and they told me that i will get a response within 48 hours. When i called them after 48 hours they told me it will be within 7 days from the date of complaint. After 7 days they increased additional 2 days. I called again and they informed that i will get a response in the next 24 hours. However there is still no response. I have raised complaint on 26th or 27th november 2019 and still...

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Address: Sindhudurg, Maharashtra, 416602

I have been sent my JBL flip 4 speaker since 07.10.2019 under warranty due to "Sound cracking issue and Battery charging issue" As they told me that they will return my product within 15 working days, But it's been 52 days they're not sure about the repairing status and return status.
Every time contact to customer care over voice mail, they didn't inform properly instead of taking long term time (like wait for more 10 day 20 days...

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Address: R-10 SBI colony near resonance coaching mp nagar zone 2, Bhopal, Madhya Pradesh

I brought a earphone (Jbl t110bt) from myntra, that product is in warranty and as informed by your indian support i courier them to your service center but after that there is no follow up.
The courier delivered their on 14 october but till now there is nothing response from them.
When i call to your indian support they ask for irrelevant things like proof of delivery. As i don't have anything like that but anyhow i managed...

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Jbl 3.1 sound bar bought from croma avadi chennai-54 on 25nov2018 and is under warranty. Started facing issue with remote control and first contacted croma avadi and logged a complaint on 9th nov 2019 service request bof091119fs01005 and contacted multiple time and no visit or resolution is given till date.
Meanwhile logged complaint with harman service request no. Tn-c[protected] on 15 nov 19.
Received a call from jbl technician...

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Address: Indore, Madhya Pradesh, 452001

I’ve jbl t450bt it’s good product although but in my case it’s not good i meant i didn’t received good product in a year i’ve replaced that product twice and at the and of warranty i asked customer care what if again my product isn’t work properly so your representative told me it’ll not happen and if it’s happen will try to replace that product again and guess what after waiting so long time i got my product initially it’s...

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Address: 600043

I have given my product within warranty period for repair, and didn't receive product back its been More than one, month now, i have submitted on 14-Oct-19.

Issue is when I adjust BASS I am getting Beap sound and it is annoying. this issue was not there for past 11 months. But Support team is telling that is not an issue and it is from manufacture design.

I have sent many mails to JBL HELP DESK even called...

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Address: HARMAN India International Pvt. Ltd., Prestige Technology Park 4th floor – Jupiter (2A) Block, Marathahalli Ring Road, Bengaluru – 560103, Karnataka, India, Bangalore, Karnataka

I ordered my harman india - jbl t16 wired headphones with mic (Blue) on[protected] over flipkart i will attach thw invoice. Exactly after 4 months the headphones completely stopped working without any sign of external damage.
I enquired the online complaint forum of harman india they directed me to draft an email regarding the problem and to send them the defected product on the address mentioned of hq in haryana. (Flextronics technologies...

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I have given my product within warranty period for repair, didn't receive product back its been two months now, i have submitted on 11-sep-19.
I have sent many mails to them even called them. Always they ask to send invoice, i have sent invoice for 6-7 times now. It's worst experience ever.
Kindly help me to resolve it asap

I have been following with them from long time now. It should just take 15 days max to...

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Address: Block Road, Nagra, Ballia, Uttar Pradesh, 221711

Hi,
I have ordered jbl flip 3 - stealth edition through in. Jbl.com.
Product is ordered and confirmed by jbl on 23rd oct, payment method was upi, money has been deducted from my bank account and the promise delivery period was 5-7 business days. But, now:

I) after 9 days of order placing, still theproduct is no shipped by seller. Tracking id assigned 6 days back, but the still the order is under process.
br...

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Address: KASHMERE GATE, 110006

We have placed order on their website http://in.jbl.com on 18/09/2019 for bulk purchase of 10 pcs. Headphone jbl-t460btblk with delivery of the product showing in 3-4 days.

On 19/09/2019 we call their consumer support at [protected] for status of shipment, they told to call us after 48 hours for update on shipment and have inform we will update you also by email.

On 21/09/2019 we have called once again regarding...

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Address: 400705

My headphones stopped working in warranty period and on reaching out to jbl i was assured that my headphones will be replaced within 15 days. They have 1 service center located in mumbai and on calling them they said that product is not available with them currently and on check with jbl customer service team, they asked me to courier the same to their gurgaon office along with invoice copy. I sent the same along with invoice and same got...

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Address: Sector 29, Gurugram, Haryana 122002, 122002

You are the worst kind of service provider. My headphone jbl t-110 is not working and service centre guy told me that headphone will be replaced. My problem is still not resolved and without my permission you closed the case. I locked my request on september-13-2019, service request no is hr-c[protected]. Then again i was given service request no is hr-e[protected] on september-23-19. Its been a month whenever i try to call or go to gurgaon...

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Address: Harman India / JBL, 560068

Dear team,

I have raised complaint regarding my sb150 sound bar on 16-sep-2019 with jbl customer service (Harman india). Since my soundbar is under warranty. It was purchased on 28-dec-2018 from flipkart.
Issue: not powering on.
Sr no: "ka-c[protected]".
Technician from harman india visited home on 23- sep-2019 & found power supply adapter issue. He has taken the adapter to service center & confirmed...

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Address: Mumbai City, Maharashtra

०९।०८।२०१९ को मैंने एचटीटीपी://जब्ल।इन पर से साउंड बार सिनेमा सब १५५ ख़रीदा जो १३।०८।२०९ को करियर से भेजने के बाद दिनांक १६।०८।२०१९ को मुझे मिला । दो दिन टेस्ट करने के बाद...

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Address: Raigad, Maharashtra, 400707

Hello, i have purchased jbl partybox 300 and within 6 months it has stopped working with no audio output. I have called customer care atleast 100 times with each time same answer that issue will be resolved within 48 hours. I have atleast 40 complaint registration numbers. This is a costly speaker for me and i feel cheated. Kindly ask jbl to reply me about what should i do next? Should i throw it away or take it and go to jbl stores customers...

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Address: Hyderabad, Andhra Pradesh, 500032

I have couriered my product JBL C100I on 15th June 2019. They have recieved my product on 18h june and told me to wait for 15 working days.
But after that they told that they are not having the exact product and there will be delay .
Its been more than 2 and half months that they are not giving any update regarding my product.

Many customer care executives have told different things but no one can give any update.br...

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Address: PLOT NO 302,UDYOG VIHAR PHASE-2 GURGAON, 122016

Website: www.jbl.com

I have bought jbl c50hi in-ear headphones with mic (Black) |
B07jqkq91f
From amazon order number:[protected] order date: 09.04.2019 invoice number : del5-92416
Order date: 09.04.2019 invoice details : hr-del[protected]
Invoice date : 09.04.2019
Amount ₹549.00

After 4 month my earphone stop working in mic nor pause play button was working it is in warranty period still customer...

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Address: APPUKUTTA VILASOM, PUTHENCOIL ROAD,MURUKKUMPUZHA, Thiruvananthapuram, Kerala, 695302

The jbl earphone delivered stoped working after 5 months. I have contacted them via emails and they asked every details about the delivery like tax invoice etc. I provided themwith every details and they told me to send the product to their service center and send it through speed post. They told me that they will replace the product if it is a defective one. Within 2 days the send it back without any reason. After 2 days they send me an...

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Good day,
I purchased my jbl flip 4 speaker & was in warranty period. It was sent to service center in time.
It's a serious failure of customer support that i am not getting my product back after repairing.
As of now it's more than 55 days, that i had sent my product to service centre as asked by them.
(Shipping address: flextronics technologies india pvt ltd, 302, phase 2, udyog vihar, gurgaon, haryana - 122016).br...

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