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Harman India Complaints & Reviews

www.harman.in
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Updated: Oct 27, 2023
Complaints 192
Resolved
18
Unresolved
174
So far, so good. Harman India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Harman India will keep up the work and continue to help more customers with their concerns even better 🤝
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jbl flip 2 fraud case
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My headset is not working properly

Harman India reviews & complaints page 5

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A
arunchan05
Sep 26, 2020
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7 months still didn't received product

Address: HARMAN India International Pvt. Ltd., Prestige Technology Park 4th floor – Jupiter (2A) Block, Marathahalli Ring Road, Bangalore – 560103, Karnataka, India.

I have bought a jbl bluetooth speaker (Product of harman) on october 2019 and i had charging issues with the product and i returned the product to the jbl customer service centre on february 2020. Still now i haven't received the product. I have called them more than 20 times and emailed more than 10times still i didn't get any proper response. They are always giving a false promise like my product will be shipped within particular time from...
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S
Swapnil Karamkar
Sep 22, 2020
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RTO locked shipment of product

Address: banglore
Website: in.jbl.com

JBL giving false hopes for shipping my replaced product from the last 7 months every time gives false hope of 24 hours and now it passed 7 months. I have never seen this kind of worst service from any company....
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D
Devesh0909
Sep 15, 2020
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Enquiry number: UP-E040920-8066

Enquiry number: up-e[protected]

The worst customer support i have ever experienced. I have called atleast 5 times and spoke with different agents named mustafa, navneet, sumit, arfa. However, the issue is not talking care properly.
I have shared the required information for warranty three times, it has been more than 10 days but the complaint is not registered yet.

Customer support is not coperative,...
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K
Kaushik5898
Sep 10, 2020
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i want refund

Address: Panagarh Bazar, Saradapally

I bought a infinity fuze 700 on 27th jan 2020 from amazon at just 3799, it plays to good but after 6th months when i am playing it above 70% volume it's suddenly stops and lost it's power supply. After plugging in it turns on.. So i went to the service centre on 1st sept 2020 and they placed a replacement of this product. On 9th sept 2020 i received the replacement product it was new and sealed packed. After playing around 2 hours at 50%...
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S
Swapnil Karamkar
Sep 10, 2020
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Earphones audio lock problem

Harman India — worst customer service by #harman#jbl
This is jbl wired earphones was not working and as per the communication had with call center i have submitted the product to service center at Nagpur.
The communication started on 30th January 2020 and till now I didn't receive any update from Harman team.
My complaint number is MH-E[protected]

My product is in warranty and I am unable to use the...
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M
Milan Hoogan
from Hyderabad, Telangana
Sep 7, 2020
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the product failed within a month. poor service response

I had purchased a jbl soundbar 2.0 a little over a month back.. Further to that, the product had a power problem. It wouldn't turn on.

When i spoke to their customer care (On a saturday 10 days ago), i was assured that a technician would visit my house on the subsequent monday. I had specifically requested that the executive come during the morning hours, since it was a working day. However, i received no call throughout the...
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S
shekharbontha
Sep 7, 2020
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jbl soundbar

I bought a jbl sound bar sb160 on 22 july 2020 from vijay sales, thane, maharashtra. It was delivered on 23 july 2020. On 24 july the guy from jbl/harman came for installation. The remote of the sound bar was not working so, the guy raised a request for exchange of the whole system and claimed the same will be done within a week. Since then i have tried contacting customer care of vijay sales as well as jbl harman. They all said the problem...
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N
Noble Lawrence
Sep 1, 2020
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Product returning

Address: DLF Building No. 10 C 2nd floor, DLF Cyber City, DLF Phase 2, Sector 24, Gurugram, Haryana 122002

I found my jbl flip 4 speaker battery backup is very low and it was under warranty period. Then i call harman support and they picked my product on jan 2020. Till now i haven't get my product back and nor replay from harman. I think they are looting the customers......
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S
Shivam_Soni123
Aug 31, 2020
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Defective product not working after repair tool.

I ordered a JBL Flip 3 speaker through Flipkart which stopped working in an hour. As there was no replacement option available, my speaker was shipped for repair at service centre in Bangalore from Pune for which I was given an ETA of 10 days. I received the speaker back after more than 2 months and found out that it was in same condition. I don’t know what they did in these two months as my speaker looks untouched and is still not working.br...
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E
Eva3215674
Aug 30, 2020
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I am complaining about the replacement of my product

Address: HARMAN India International Pvt. Ltd., Prestige Technology Park 4th floor – Jupiter (2A) Block, Marathahalli Ring Road, Bangalore – 560103, Karnataka, India

I want to register a complain as.. I have ordered a jblt450bt headphone through flipkart on 04/07/2020. After getting it delivered on 08/07/2020.. I found the product faulty as it used to disconnect with the phone immidiately.. As there was no return policy on flipkart.. I rgstrd the complain on jbl customer care they gave me a complaint id - (Cgc[protected].. On 15/07/2020 they picked up the product and after that they said they will replace...
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V
Varchasv Tyagi
Aug 29, 2020
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Really troublesome ordering experience with JBL India

Really troublesome ordering experience with JBL India.
Ordered JBL Quantum 600 Headphones on 07/08/20 and still not received the product as it was attempted to be delivered at my Billing Address.
The funniest part is that the customer support is totally unaware of their ordering feature on the JBL India website that allows the customer to choose different Delivery and Billing addresses. They in fact went to a great length to...
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S
Shalini97174897
Aug 25, 2020
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Refund

I had orderedjbl infinity glide 510 on[protected]. The amount was deducted from my bank account but the order was not placed. I have already lodged a complaint 11 times with your customer center but no response..
Please refer the attached screen shot from payu which says transaction was successful to vendors account.
Please follow up asap. Also i've already bought the product from other website,
So please refund my amount...
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A
Aradhita Bhattacharya
from Mumbai, Maharashtra
Aug 24, 2020
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Damaged product delivered

I bought a Infinity fuze 99 on August 4, 2020 from Flipkart. Damaged product delivered I contacted your customers thrice from 10th August but they can't send my complain number yet...they said they will file my complain number within 48 hours and replace my product within 10 days but it's been more than a week the message is not seen yet in whatsapp... Very bad experience with your customer service and product......
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Subith Jacob
Aug 24, 2020
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JBL T110BT Bluetooth Headset

I have purchased this device on Oct 2019 and by March 2020 (less than 6 months) one earpiece stopped working and I have contacted customer support and I got directed to visit the address given below. Unfortunately when I visited the service center address - There was no such office in that building and the contact number was never answered.

Name: R-Tech Infosystems (Visited on March 21)
Address: Near Trivandrum Central...
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T
Tejash Pradip Gandhi
Aug 21, 2020
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No replacement or service for a product for more than 6 months now

Dear Sir,

I have bought JBL SB350 dolby digital from flipkart platform on 5th Oct 2019 for my older parents.

It is ridiculously funny that I have been struggling for my complaint which I have first filed on 22Jan 2020. My complaint number is Harman International Case # 05905599. My registered contact number is [protected].

It is been more than 6 months now and there is no solution from your...
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A
Amit yadav Dinara
Aug 19, 2020
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I am complaining about JBL wireless headphones

Address: Dinara

My jbl headphones stop working after the duration of 5 months post purchage. I ordered it from myntra and now wish to exchange the one please help to locate the service centre of jbl india. Thank you...
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P
puddika
Aug 19, 2020
Resolved
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jbl t160bt bluetooth headset with mic

I bought my bluetooth headset on[protected] and it has a 1 year warranty. It is still in warranty but the voice has gone very low, one side of the headset is not working. I sent an email to harman support. So far i did not got any response from them. I would like a replace or repair of my product since its warranty will be over in the next month. I hope i get a response from them soon....
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R
Ritwik01
from Lucknow, Uttar Pradesh
Aug 18, 2020
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Akg k52

Website: www.harman.com

I bought akg k52 from amazon. I tried to claim warranty from akg, but their service center told me that my product is from their professional line of products. They gave me another number and email address for that. The number doesn't work, and no one has responded to my email for over 5 days. I would like to claim my warranty....
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D
Dreamzabt
Aug 17, 2020
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Order #5203551

Address: 68 Pacca Danga Jammu

My case #5203551 which was registered in the month of Feb has not resolved yet. Kindly look into the matter ASAP....
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L
loysnoise
Aug 6, 2020
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JBL speaker not repaired under warranty, bad support from the customer care executives.

Case number : Harman International Case # 06016759
It's an issue I am facing with a speaker (JBL FLIP 4), it got some issues and gave it for service under warranty. The service centre guys initially promised within 10 days it will be repaired and now its been two months. The reply they are saying is "the parts are not available". If the parts are not available for two months then the company should know what to do with the product...
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