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Harman India Complaints & Reviews

www.harman.in
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Updated: Oct 27, 2023
Complaints 192
Resolved
18
Unresolved
174
So far, so good. Harman India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Harman India will keep up the work and continue to help more customers with their concerns even better 🤝
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Harman India reviews & complaints page 4

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V
vithal kesarkar
Feb 1, 2021
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Sb 260 2.1 sound bar

I bought product on 27 October, And it stopped working on 3 rd December. I made complaint and person assured me of getting replacement but no response. When I called second time they said I will not get replacement but I will get product repaired. But then again no proper response. So when I followed up again, then they send technicians to check it, who were also rude and then again now no response. It has wasted my time and energy and So...
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A
Aibin Joseph T
from Guntur, Andhra Pradesh
Dec 29, 2020
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Product sent for repair was vanished

Ref:Harman - Defective Product Pickup – RMA No:KL-C[protected]
I had sent my Blutooth speaker for repair as per directions from the Harman india customer care .The product was picked up on 5/12/2020 and was delivered to the service partner 'Flextronics' on 10/12/2020.
Today, it's 29/12/2020 .I haven't received any call or email from Harman team and when I asked the customer care regarding this they told me 'Its under repair.'br...
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L
lakheravimal
from Delhi, Delhi
Dec 25, 2020
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Jbl flip 4

Address: pune

I have given my JBL flip 4 for battery repair on 15 Dec 2020 but after 15 days no updates. not able to trace my product...
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P
Prasanthaerom
from Delhi, Delhi
Dec 25, 2020
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Refund/replacement of jbl flip 3

Address: In. Jbl. Com

Sir,
I was purchased a jbl flip 3 squad special edition speaker from their official website "www.in.jbl.com" on 24 aug 2020 with order id #JB-IN00338911. I received the product on 02 sep 2020 but it was faulty product its not charging and not switching on and complainted to their customer care on 03 dec 2020 with their service request number WB-[protected]. They said that it will be replaced within 14 days and their back end team will...
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S
satrd2005
from Pune, Maharashtra
Dec 20, 2020
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Reg: replacement of my bluetooth speaker

Address: 48a, kuberan nagar, Velacherry

I bought infinity bluetooth speaker through Amazon after a couple of month the speaker didn't work, so I raised complaint and got response to contact service center. So I approached service center near my locality and they said the product has to be replaced.

After submission of replacement form I got SMS saying the replacement of product will be delivered on 24th Nov. But yet now I didn't received the product.
br...
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S
Shubham Goel 1987
Dec 11, 2020
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JBL Boombox Charging Issue

Address: HNO 128, First Floor, Sector 11 E, Faridabad, 121006

Bought a brand new JBL Boombox which was not charging from the day of purchase. I was told that the product will be picked up from my home which never happened even after a week. Finally had to deposit it at a service centre on 21st November. I was told that the product will be returned within 2 weeks. Its is currently end of 3rd week with curtomer care giving me new dates every single time of calling them. Read other reviews on Amazon which...
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N
Neeraj717
Dec 3, 2020
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Jbl pulse 3

My speakers lighting is not working.It have glitches.I gave the speakers for repairing and came back without repairing.

Plus have new physical damages on speaker too....
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C
CI Selson
Dec 3, 2020
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Such a Bad communication system and Irresponsible support team.

Address: Kerala

Hi

4 months back, I bought JBL-T205BT Wireless Bluetooth earphone. It was working fine at that time. After a couple of months, only one side of the earphone was working.

I called Harman executive and explain the problem & replacement with the warranty period. they are given a strange solution for replacement. I need to destroy/cut my earphone and share the picture through Harman's watsup number.

On...
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A
Anshul Rashmi Srivastava
Nov 10, 2020
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Faulty product sold!

Address: India

HORRIBLE! It is totally unacceptable and I want my money back. I have lost trust with the brand and I will definitely never buy a JBL product or recommend anyone to do it ever!

I had purchased a JBL headphone (650BTNC- BLUE) on October 4th. On October 23rd, the headphone stopped charging and the customer care asked me to deposit the faulty piece. I was supposed to get the exchange (a new piece) by November 7th.
br...
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A
Anoopd616
Nov 5, 2020
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Regarding the product given for the repair - KL-C210820-33874

Address: 4th Floor, JLN Stadium Metro Station, Kaloor, Kochi, Kerala, Kochi

I have raised the complaint on August 21 and handover the product for the repair. It already takes more than 10 weeks of time and not getting any update. Every day I'm calling your customer care and asking for an update. Please resolve this issue ASAP.

Anoop
[protected]...
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V
Vittala handa
Nov 5, 2020
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Not qualified person for installation

Address: Bangalore

Hi sir
I bought Jbl 9.1 home theatre and installation guy doesn’t no how to set up WiFi and google home. Kindly give the solution...
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V
VVadgama
from Powai, Maharashtra
Oct 24, 2020
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Replacement Product has to been shipped

I have requested for the replacement of my JBL Tune 125tws as its left earbud stopped working after 1 month of purchase. Complaint regarding same was registered on 7th October, 2020 with complaint ID GJ-C[protected]. It has been 18 days and the replacement product has not yet been dispatched....
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G
gopal h r
from Mumbai, Maharashtra
Oct 22, 2020
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Tax invoice

Address: Maharashtra

I had bought 2 JBL 205BT one from amazon and other from JBL HARMAN site and seriously was surprised that in both earphones one side has stopped working within a few months. I had gone to the service centre at andheri station and amazon tax invoice i got it within 15 minutes via amazon customer care but Jbl harman cannot get a tax invoice since 3 days and the customer care is telling that the order summary and your invoice is a tax invoice.br...
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K
Kirankumarmp
from Bengaluru, Karnataka
Oct 16, 2020
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Electronics/ Sound bar purchased from Harman not working.

Placed a booking for sound bar infinity brand on 19 th sep . Product received was defective . It's confirmed by technical team who came for demo. And I further contacted Harman customer support. Though they agreed after sharing all the relevant details with proof that product is defective. They are still not provided the new one as replacement. Tired of repeated follow ups. Leading to more frustration.
Not sure if they will do also...
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D
dhirajk266@gmail.com
from DELHI, Delhi
Oct 15, 2020
Resolved
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Resolved

JBL T205BT (Product Quality Issue)

Address: V244 Prem Nagar II,Kirari, Suleman Nagar, Delhi

I purchased JBL T205BT Pure Bass Wireless Metal Earbud Headphones
with Mic (Blue) | B07B9CS9FQ ( B07B9CS9FQ ) all plastic getting out automatically....
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S
senthil.gsekar
from Kanchipuram, Tamil Nadu
Oct 3, 2020
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Cancellation and refund for the order HA-IN00155012

Address: Harman International (India) Pvt. Ltd.,Marathahalli Ring Road, Bangalore-560103, Karnataka

Respected Sir,
The order HA-IN00155012 was placed Sep 26, 2020 from harmanaudio.in and I have been made more than 6-7 follow-ups with harman customer support on the call and email to cancel that order.
The first intimation was given on Sep 27th 2020 on the email to harman customer support to initiate the cancellation and confirm me on the email as the shipment was not even initiated.
It has been 7 days now and I have...
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S
samsatvik
from New Delhi, Delhi
Sep 28, 2020
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cheating issue

I have already called multiple times since 18th of september regarding the cancellation and refund of my order which was placed regarding jbl tune220s wireless earphones on 17th of september, when it was not even processed and shipped. After making the call ; i was told that it will cancelled and not shipped and the refund will be processed accordingly. But to my surprise; it wasn’t cancelled and was shipped and delivered to me deliberately....
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R
Rtvrm8
Sep 28, 2020
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Harman JBL is a fraud

I have recived defective product ( jbl bar 2.1 ) after request for replacement we recived the product 7 aug, they took back on 24 aug, since then we are calling customer service they are the most horrible service, just giving us a run round for 48 hrs, they have taken our product, and money, and not providing us any resolution, the customer service is mentally harassing us for the last 2 months, unprofessional customer service...
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S
samsatvik
from New Delhi, Delhi
Sep 27, 2020
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Fraudulent Issue

I have been looted off from my supplier which is named as rashi peripherals pvt ltd and jbl india collectively by sending a wrong & fraud product. The piece that has been sent to me has a serious manufacturing defect which has being ignored by the company and the supplier. 1) the speaker never turns off. Whenever i turn it off from the power button ; it turns on automatically in next 3-5 seconds. So it’s kind of permanently on. 2) the charging...
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N
nidhisocute@gmail.com
Sep 26, 2020
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About the defective product received

I purchased jbl jr300bt it from the harman website... I got a defective product... It's been 10 days i have call 5 times... But every time customer care executive assure me for wait of 48 hour to product to be picked up... But nothing is happening... I have called 5 times... How kind of experience you guys are providing... Looking for an immediate attention...
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