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HDFC Bank Complaints & Reviews

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Updated: Oct 21, 2024
Complaints 32756
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HDFC Bank reviews & complaints page 400

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S
SwapnilIngle123
Jun 1, 2020
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Regarding extra charge for credit card

Address: HDFC vijay nagar branch

Hi team, i activated my credit card before 3 months and added my vodafone postpaid bill on smartpay through my hdfc advisor. Rm - apoorve tiwari (Hdfc indore branch) they asked me to pay vodafone bill within 1 year through credit card to make it free of cost. I followed the same thing. But now i got my credit card bill in which it is showing addition credit card charge as well. They said that we will take responsibility and all our conversation...
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Ravi Rajotiya
Jun 1, 2020
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Cashback not given

I purchased shoes from ajio on an cashback offer from hdfc which provided for cashback within 3 months of purchase but now it has been 6 months and to no avail hdfc has not given cashback as promised. I e-mailed them regarding my concern but still they don't want to listen. They must not announce cashback offers if they don't want to adhere to timeline. They caused mental agony to me, which i am thinking to bring up to the notice of consumer...
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Address: PA 106,arjunpur charaktala kolkata-700059

We applied for emi moratotorium and request was accepted on 12th april 2020. Loan amount was already deducted on 6th of april i. E rs.50472.00. Only the emi for may was not been deducted on that 6th may. Now all of a sudden today 30th may hdfc bank suddenly charged rs.47552.00 for loan manual hold charge....
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remuthuc
Jun 1, 2020
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iphone 6000 cash back in 120 days not received

Address: No 50b Balaram Street Manali Chennai

I have bought my iphone11 with hdfc bank debit card on 23/01/2020 in poorvika mobile store chennai. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in poorviaka store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Credit card...
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Sheena Nadar
Jun 1, 2020
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EMI Deduction

Address: Mumbai

I had purchased for a mobile phone online (Amazon) on emi on the 19th of march 2020 against order id[protected]. The order was canceled on the 6th of april due to the current global crisis. The refund was initiated by amazon on the 7th of april 2020. On the 5th of may my debit card was charged for an emi of inr 8945 and bank charges of inr 221. On visiting the branch (Bombay scottish mahim mumbai) your employees have provided me...
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nkjain46
Jun 1, 2020
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Customercare not responding for fraud transactions

Address: HDFC Bank

We tried to connect with hdfc back on their customer care services multiple times. We have to report a fraud transaction with us. Their services are open to report a fraud transaction still they are not responding over the call by stating that they have less no. Of staffs available.

Fraud is a crucial thing and being a big bank, hdfc should take responsibility for the same....
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Vicky Chitta
Jun 1, 2020
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Have not received Cashback for my Iphone 11 Purchase

Address: HDFC bank

4 months ago I purchased an IPhone 11 in Poorvika Mobiles Pvt LTD in Hubli. I've yet to receive my cashback of 6000/-. The banks are telling me to go to net banking ans check. It's not redemption points but plain old cash back. please sort it out.
Serial no of Invoice : GST/2HUB/8192...
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Mukul69
Jun 1, 2020
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cashback policy

Hdfc said 6000 cashback for the purchase of iphone 11 within 120 days using hdfc credit card.

But it is more than 120 days and there is no cashback...
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A
arrpaduru
Jun 1, 2020
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Refund not received on debit card account

I contacted amazon about my refund issue. They said that their refund is processed and money will be reflected in bank account within 4 days. Its been 5 days since my amount isn't refunded. I contacted amazon and they told me to ask from the bank end. Hence please i want to know about this from the hdfc is there has been any requests of refund acceptance or not....
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Rajeev Arora alwar
Jun 1, 2020
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I didn't get my cashback of rs. 6000

Address: ALWAR RAJASTHAN

I purchased a samsung galaxy note 10+ which was in offer of 6000 casback after 120 days, its been 6 months i didn't get by cashback. I'll mention the loan number and further details below . it was under costumer durable loan scheme . please do the needfull.
CD LOAN_DIGITAL :- 6904033...
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Raja Sekar S
Jun 1, 2020
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Rs.6000/- Cash back against Iphone 11 purchase not received.

Address: Bangalore

I have bought I phone 11 with HDFC debit card on Jan 1st 2020 in "Venkateshwara Enterprises" Bangalore, As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transnational month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in Dealer, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible....
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Address: JP Nagar 2nd ph, Bangalore

I have bought my iphone11 with hdfc bank debit card on 25/01/2020 at ARJAY RETAILS Bangalore. While purchasing there was an offer of Rs. 6000/- cashback on iphone11 from the HDFC Bank. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the purchase date) I haven’t received my cashback till now, it is more than 120 days. I have asked in Arjay Retails, they said to cross check with the bank.

The transaction...
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M
manuchirattolil
from Aluva, Kerala
Jun 1, 2020
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Mirevenue hold through gefu by hdfc bank

Address: Thiruvananthapuram, Kerala

HDFC bank has been holding an amount of 1670.71 from my account from May 19th. The detail is showing "mirevenue hold through gefu". The Bank has failed to give the reason for the recovery and its charging such a big amount from the customers without any reason. Its ridiculous to levy such huge amount without the statement of charges. I need the refund of this amount.

Bank branch: Technopark, Kazhakkootam, Thiruvananthapuram,...
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A
Aniccha
Jun 1, 2020
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no option to close insta jumbo loan on any digital platform

The process suggested is to call phone banking number for pre-closure of insta jumbo loan. But during this covid-19 crisis, i understand their call centers may not be staffed. When i call the phone banking number, i am asked to use other digital platforms. I don't see any provision for this. I have been trying to close this account early april 2020...
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A
Arunan S
Jun 1, 2020
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HDFC Bank hdfc fastag not received

Application No HR[protected]
Customer Id is[protected]
Wallet Id is [protected]

Hdfc fastag not yet received... Really very bad service from hdfc bank.. Applied on 11 Jan 2020, without any intimation through sms or tracking number they dispatched. Since i was not available on that day, so Blue dart told collect it from courier office. After when to the courier they asked for ier they asked for SMS from...
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bhaskar_n55
Jun 1, 2020
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Credit card fees

I was charged rs. 2500 as renewal fee and rs. 450 as gst. The renewal fee was refunded while gst was not refunded. I asked for a copy of the rule from gst council. I have not received the same.
Please guide in getting back the gst charged....
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S
srik1985
from Chennai, Tamil Nadu
Jun 1, 2020
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Hdfc bank credit card cashback not received for my purchase

I have bought my iphone11 with hdfc bank credit card on 26/01/2020 at Reliance Digital, Phonex Market City, Chennai. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month-end) I haven’t received my cashback till now, it is more than 120 days. I have asked in my store too, they said to check with the bank. I hope this issue gets resolved and cashback will be credited as soon as possible....
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Mohammed Asrar
from Chennai, Tamil Nadu
Jun 1, 2020
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emi moratorium

Address: Chennai

Hello team,

In the below website i am not able to validate mobile number and i am not able to enter state and city name.

https://apply.hdfcbank.com/vivid/afp#ApplicationPage1

I am requesting you to avail my personal loan emi moratorium

Customer id: 41718034
Loan no : 99303836

Request you to please avail this emi moratorium to my account.

Request...
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Yasar Arfath Dhasthagir
Jun 1, 2020
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Mirevenue hold through gefu

Address: Coimbatore

A sum of rs 587 was put on hold as mirevenue hold through gefu. Please reverse the payment to my hdfc account :[protected]
Ifsc: hdfc0003643...
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prabhat routray
from Hyderabad, Telangana
Jun 1, 2020
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Didn't get refund yet

I've cancelled an order from amazon. After that i got confirmation message from hdfc on saturday i. E. 30th may that the amount is reversed. I'm quoting the message below:
"ur transaction on hdfc bank debit/atm card ending xxxx for rs. 9988.00 has been credited/reversed by amazon on[protected]:20:31:20"

Till now i. E. 1st june i didn't get the refund reflected in my account. I tried calling customer support but it's...
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